Audience

Organizations searching for an enterprise alerting software

About DERDACK Enterprise Alert

Derdack’s enterprise alerting software automates alerting processes and enables a fast, reliable and effective response to incidents threatening the continuity of services and operations. This is in particular important for 24/7 operated mission-critical systems and IT. Our critical alerting software combines four pillars to effectively respond to incidents – automated alert notifications, convenient duty scheduling, ad-hoc collaboration and anywhere incident remediation. Enterprise Alert provides automated, and persistent alert notifications by voice, text, push, E-Mail and IM. It tracks the delivery of notifications, acknowledgments and replies and reacts automatically on non-delivery or non-reply by utilizing escalation chains, on-call schedules and presence information. Enterprise Alert enables convenient scheduling of on-call duties by drag & drop in any browser. Based on scheduling information it can then alert the right engineers at the right time.

Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Derdack
Founded: 1999
Germany
www.derdack.com/enterprisealert-alerting-software/

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Product Details

Platforms Supported
Windows
iPhone
iPad
Android
Training
Live Online
Support
Phone Support
Online

DERDACK Enterprise Alert Frequently Asked Questions

Q: What kinds of users and organization types does DERDACK Enterprise Alert work with?
Q: What languages does DERDACK Enterprise Alert support in their product?
Q: What kind of support options does DERDACK Enterprise Alert offer?
Q: What other applications or services does DERDACK Enterprise Alert integrate with?
Q: Does DERDACK Enterprise Alert have a mobile app?
Q: What type of training does DERDACK Enterprise Alert provide?

DERDACK Enterprise Alert Product Features

Business Continuity

Multiple System Support Supported
Backup Log Not Supported
Backup Scheduling Not Supported
Compression Not Supported
Continuous Backup Not Supported
Encryption Not Supported
Incremental Backup Not Supported
Local Server Options Not Supported
Remote Server Options Not Supported
Secure Data Storage Not Supported
Web Access / Restoration Not Supported

Data Recovery

Backup Log Not Supported
Backup Scheduling Not Supported
Compression Not Supported
Continuous Backup Not Supported
Encryption Not Supported
Incremental Backup Not Supported
Local Server Options Not Supported
Multiple System Support Not Supported
Remote Server Options Not Supported
Secure Data Storage Not Supported
Web Access / Restoration Not Supported

Emergency Notification

Contact Management Supported
Mass Notifications Supported
Scenario Planning Supported
Templates Supported
Two-Way Communication Supported
Geo Targeting Not Supported

IT Alerting

Multi-User Alerting Not Supported
Alert Noise Reduction Not Supported
Enriched Incident Context Not Supported
Multiple Alert Types Not Supported
Rich HTML Email Notifications Not Supported
Dynamic Notifications Not Supported
Incident History Audit Not Supported
Alert Routing Not Supported
Escalation Policies Not Supported
On-Call Management Not Supported

IT Management

Event Logs Supported
Remote Access Supported
Scheduling Supported
Capacity Monitoring Not Supported
Compliance Management Not Supported
Hardware Inventory Not Supported
IT Budgeting Not Supported
License Management Not Supported
Patch Management Not Supported
Software Inventory Not Supported
User Activity Monitoring Not Supported

ITSM

Incident Management Supported
Asset Tracking Not Supported
Availability Management Not Supported
Change Management Not Supported
Configuration Management Not Supported
Contract/License Management Not Supported
Dashboard Not Supported
Problem Management Not Supported
Project Management Not Supported
Release & Deployment Management Not Supported
Self Service Portal Not Supported

Incident Response

Workflow Management Not Supported
Workflow Automation Not Supported
Incident Database Not Supported
Incident Alerting Not Supported
Incident Reporting Not Supported
Incident Logs Not Supported
Threat Intelligence Not Supported
Security Orchestration Not Supported
Automated Remediation Not Supported
SLA Tracking / Management Not Supported
Forensic Data Retention Not Supported
Privacy Breach Reporting Not Supported
Compliance Reporting Not Supported
SIEM Data Ingestion / Correlation Not Supported
Timeline Analysis Not Supported
Attack Behavior Analytics Not Supported