Audience

IT professionals and IT teams, Healthcare teams

About OnPage

OnPage is an incident alert management system with a secure smartphone app, enabling response teams to get the most out of their digital technology investments. Physicians and IT teams use OnPage’s rock-solid escalation features, on-call capabilities and persistent notifications to ensure that critical alerts are never missed.

Whether to minimize IT infrastructure downtime or to reduce incident response time for healthcare providers, organizations trust OnPage for all their critical notification needs. Discover how OnPage incident alert management enhances critical communications for industries including, healthcare, IT support, managed services, manufacturing and more!

OnPage’s incident alert management platform ensures that critical alerts are always received by the right responders at the right time. Know the status of the message with full time-stamped audit trails and message logs.

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Pricing

Starting Price:
$13.99 per user per month
Pricing Details:
Charged quarterly or annually. Starts at $16.99 for quarterly subscription plan.
Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

OnPage
Founded: 2011
United States
www.onpage.com

Videos and Screen Captures

Play Video Deliver high-priority alerts to the on-call staff reliably through the OnPage app. Mobilize teams on critical issues by collaborating through secure messaging. The persistent, alert-until-read technology ensures that alerts are never missed. Create and manage multiple on-call schedules for distributed teams, all under one unified platform. Democratize schedule creation for employees through OnPage’s fail-safe scheduler while ensuring continuous, error-free coverage when schedules are populated incorrectly. OnPage’s Incident Alert Management capabilities can be extended to leading ITSM solution providers such as ServiceNow, ConnectWise, and Autotask to achieve synchronization across messages, notes, and actions along the incident lifecycle and drive seamless incident management. OnPage offers bi-directional integration with Kaseya-Datto’s IT Service ecosystem. Elevate service desk tickets into intelligent, audible alerts and distribute them to the right on-call teams. The integration allows responders to update ticket statuses directly from the OnPage mobile application, driving workflow efficiencies. Gain real-time visibility into the incident resolution progress and response times. After an incident is resolved, access detailed reports to uncover critical insights and identify gaps in incident response for process improvements. OnPage’s centralized contact management system provides a centralized directory to manage all the enterprise contacts and their privileges, on-call schedules, communication workflows and escalation policies, and critical messages. Platform administrators can also mobilize teams using the two-way dispatcher to accelerate incident resolution. OnPage’s centralized contact management system provides a centralized directory to manage all the enterprise contacts and their privileges, on-call schedules, communication workflows and escalation policies, and critical messages. Platform administrators can also mobilize teams using the two-way dispatcher to accelerate incident resolution.
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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

OnPage Frequently Asked Questions

Q: What kinds of users and organization types does OnPage work with?
Q: What languages does OnPage support in their product?
Q: What kind of support options does OnPage offer?
Q: What other applications or services does OnPage integrate with?
Q: Does OnPage have a mobile app?
Q: What type of training does OnPage provide?
Q: Does OnPage offer a free trial?
Q: How much does OnPage cost?
Q: What pricing for support is available for OnPage?
Q: What pricing for training is available for OnPage?

OnPage Product Features

Emergency Notification

Contact Management Supported
Mass Notifications Supported
Templates Supported
Two-Way Communication Supported
Geo Targeting Not Supported
Scenario Planning Not Supported

IT Alerting

Alert Noise Reduction Supported
Alert Routing Supported
Dynamic Notifications Supported
Enriched Incident Context Supported
Escalation Policies Supported
Incident History Audit Supported
Multi-User Alerting Supported
Multiple Alert Types Supported
On-Call Management Supported
Rich HTML Email Notifications Supported

Incident Response

Workflow Management Not Supported
Workflow Automation Not Supported
Incident Database Not Supported
Incident Alerting Not Supported
Incident Reporting Not Supported
Incident Logs Not Supported
Threat Intelligence Not Supported
Security Orchestration Not Supported
Automated Remediation Not Supported
SLA Tracking / Management Not Supported
Forensic Data Retention Not Supported
Privacy Breach Reporting Not Supported
Compliance Reporting Not Supported
SIEM Data Ingestion / Correlation Not Supported
Timeline Analysis Not Supported
Attack Behavior Analytics Not Supported

OnPage Verified User Reviews

Write a Review
  • Sakshi S.
    Inside sales representative
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Onsite website monitoring service"

    Posted 2024-01-30

    Pros: Wide range of monitoring checks: Uptime, SSL, performance etc. Flexible notification rules customized for alert sensitivity. Useful historical logs to analyze site issues. Easy to setup with minimal website integration.

    Cons: Interface feels outdated compared to modern solutions. Maximum 25 sites can be monitored on basic plan. Lacks real user experience & browser testing capabilities.

    Overall: OnPage provides an easy & affordable website monitoring service covering the essentials like uptime & SSL. Quick to setup for personal use or small businesses websites.

    Read More...
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