Audience

Software Engineering Teams

About Phoenix Incidents

Phoenix Incidents is the only native Jira incident management platform that eliminates context-switching and the need to learn new tools by building directly into the platforms your developers use every day like Jira and Slack.

It manages the entire incident lifecycle, ensuring full compliance without requiring extra effort from your team with automated workflows guided by AI and industry best practices, the platform orchestrates your team’s incident response from declaration to resolution.

Our RCA module , featuring an AI-supported Five Whys process, enforces clarity, identifies true root causes, and assigns actionable remediation steps.

Executive reporting, including weekly report cards and real-time dashboards, tracks RCA completion and holds teams accountable, ensuring action items are closed and recurrence is prevented.

Experience stress-free incident management and see a huge positive difference in coordination, RCA resolution, and on-call responsive.

Pricing

Starting Price:
$3.75/user
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

Phoenix Incidents
Founded: 2025
United States
phoenixincidents.com

Videos and Screen Captures

Native Jira Incident Creation

Native Jira Incident Creation

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Online

Phoenix Incidents Frequently Asked Questions

Q: What kinds of users and organization types does Phoenix Incidents work with?
Q: What languages does Phoenix Incidents support in their product?
Q: What kind of support options does Phoenix Incidents offer?
Q: What other applications or services does Phoenix Incidents integrate with?
Q: What type of training does Phoenix Incidents provide?
Q: Does Phoenix Incidents offer a free trial?
Q: How much does Phoenix Incidents cost?

Phoenix Incidents Product Features

Incident Management

Audit Trail
IT Incident Management
Incident Reporting
Root-Cause Diagnosis
Task Management
Corrective Actions (CAPA)
Disaster Recovery
OSHA Compliance
Safety Management
Ticket Management