JAMS Incident ManagementJAMS Software
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Related Products
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About
7AI is an agentic security platform built to automate and accelerate the entire security operations lifecycle using specialized AI agents that investigate security alerts, form conclusions, and take action, turning processes that once took hours into minutes. Unlike traditional automation tools or AI copilots, 7AI deploys purpose-built, context-aware agents that are architecturally bounded to avoid hallucinations, and operate autonomously; they ingest alerts from existing security tools, enrich and correlate data across endpoints, cloud, identity, email, network, and more, and then produce full investigations with evidence, narrative summaries, cross-alert correlation, and audit trails. It offers a complete security stack: detection to triage alerts (filtering out noise and up to 95–99% of false positives), investigations (multi-system data-gathering and expert-level reasoning), and unified incident-case management (auto-populated cases, team collaboration, and handoffs).
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About
JAMS Incident Management makes sure the right person knows when something breaks, then keeps escalating through voice, SMS, push, email, Microsoft Teams, and Slack until someone acknowledges it. Alerts can come from monitoring tools, email, webhooks, or the API, so it works with any team and any stack. Where most alerting tools stop at notifying, this one can also act: a responder can restart, continue, or cancel a failed job directly from the alert, and acknowledging it updates the source system automatically, so nothing gets tracked twice. JAMS Scheduler is not required, but a failed job can open an incident automatically for teams that use it. On-call gaps are expensive because they compound quietly: a missed alert becomes a longer outage, and a longer outage becomes lost trust. The reason to look at this now is the gap between detecting a problem and getting a human to fix it, which is exactly where most incidents actually go wrong.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Security teams, SOC analysts, and IT organizations searching for a tool to automate triage, investigation, and response workflows using AI agents to improve efficiency and reduce risk
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Audience
IT, DevOps, and on-call teams that want to route, escalate, and track incident alerts across voice, SMS, email, push, and collaboration tools
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$6/user
Starter - $6/user (up to 25)
Professional - $16/user (up to 50) Enterprise - Unlimited users (Contact Us)
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company Information7AI
Founded: 2024
United States
7ai.com/platform
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Company InformationJAMS Software
Founded: 1987
United States
jamsscheduler.com/incident-management
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Categories |
Categories |
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Incident Management Features
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
Incident Reporting
IT Incident Management
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management
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Integrations
Microsoft Azure
Microsoft Teams
ServiceNow
Slack
AWS CloudTrail
Amazon Web Services (AWS)
Chronicle
Cisco Secure Connect
Claude
Confluence
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Integrations
Microsoft Azure
Microsoft Teams
ServiceNow
Slack
AWS CloudTrail
Amazon Web Services (AWS)
Chronicle
Cisco Secure Connect
Claude
Confluence
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