Audience

Businesses searching for a complete IT Alerting solution

About Squadcast

Squadcast is an incident management tool that’s purpose-built for SRE. Create a blameless culture by reducing the need for physical war rooms, centralize SLO dashboards, unify internal and external SLIs and automate incident resolution and knowledge base creation with Squadcast Actions. Adopt world-class site reliability practices with a centralized SLO dashboard to view your system health. Anticipate incidents before they occur and respond proactively. The first step towards doing better incident management is adding enough context to incidents while they get detected. With Squadcast, discover everything you need, to take action and achieve best-in-class MTTD with highly configurable features like alert deduplication and tagging.

Pricing

Starting Price:
Free
Pricing Details:
Free for 10 users. Kindly check our pricing page for more information
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Squadcast offers API access

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Company Information

Squadcast
Founded: 2017
United States
www.squadcast.com/

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Support
Phone Support
24/7 Live Support
Online

Squadcast Frequently Asked Questions

Q: What kinds of users and organization types does Squadcast work with?
Q: What languages does Squadcast support in their product?
Q: What kind of support options does Squadcast offer?
Q: What other applications or services does Squadcast integrate with?
Q: Does Squadcast have an API?
Q: Does Squadcast have a mobile app?
Q: What type of training does Squadcast provide?
Q: Does Squadcast offer a free trial?
Q: How much does Squadcast cost?

Squadcast Product Features

DevOps

Dashboard Supported
Approval Workflow Not Supported
KPIs Not Supported
Policy Management Not Supported
Portfolio Management Not Supported
Prioritization Not Supported
Release Management Not Supported
Timeline Management Not Supported
Troubleshooting Reports Not Supported

Emergency Notification

Contact Management Not Supported
Mass Notifications Not Supported
Scenario Planning Not Supported
Templates Not Supported
Two-Way Communication Not Supported
Geo Targeting Not Supported

IT Alerting

Multi-User Alerting Not Supported
Alert Noise Reduction Not Supported
Enriched Incident Context Not Supported
Multiple Alert Types Not Supported
Rich HTML Email Notifications Not Supported
Dynamic Notifications Not Supported
Incident History Audit Not Supported
Alert Routing Not Supported
Escalation Policies Not Supported
On-Call Management Not Supported

IT Asset Management

Maintenance Management Not Supported
Requisition Management Not Supported
Configuration Management Not Supported
Compliance Management Not Supported
Depreciation Management Not Supported
IT Service Management Not Supported
Asset Tracking Not Supported
Audit Management Not Supported
Cost Tracking Not Supported
Procurement Management Not Supported
Contract/License Management Not Supported
Inventory Management Not Supported
Supplier Management Not Supported

ITSM

Change Management Not Supported
Problem Management Not Supported
Self Service Portal Not Supported
Configuration Management Not Supported
Dashboard Not Supported
Incident Management Not Supported
Availability Management Not Supported
Contract/License Management Not Supported
Release & Deployment Management Not Supported
Asset Tracking Not Supported
Project Management Not Supported

Incident Management

Audit Trail Supported
Corrective Actions (CAPA) Supported
Disaster Recovery Supported
Incident Reporting Supported
Root-Cause Diagnosis Supported
Task Management Supported
Ticket Management Supported
IT Incident Management Not Supported
OSHA Compliance Not Supported
Safety Management Not Supported

Issue Tracking

Dashboard Supported
Escalation Management Supported
Scheduling Supported
Assignment Management Not Supported
Issue Auditing Not Supported
Issue Scheduling Not Supported
Knowledge Base Not Supported
Project Management Not Supported
Recurring Issues Not Supported
Task Management Not Supported

Squadcast Additional Categories

Squadcast Verified User Reviews

Write a Review
  • A Squadcast User
    Devops Engineer
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Did everything what we needed it to run"

    Posted 2020-07-06

    Pros: We have a large customer base, a critical incident that isn’t handled effectively in time can affect our business. With Squadcast we could manage incidents in much more organised and productive way.

    Cons: Not much, configuration can use some redesign. Its hard to find some settings sometimes.

    Overall: Incident timeline shows the complete picture of the incidents and response. We can quickly identify the source of an alert, review the alert information, see who has acknowledged and responded. Actions can be taken in coordination with the responsible team members or “Squads” on the incident specific dashboard. This has helped us in keeping the whole team on the same page regarding various incidents and streamline our operations.

    Read More...
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