Alternatives to INTOUCH
Compare INTOUCH alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to INTOUCH in 2026. Compare features, ratings, user reviews, pricing, and more from INTOUCH competitors and alternatives in order to make an informed decision for your business.
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Dialpad Support
Dialpad
Dialpad Support is a next-generation Agentic AI contact center platform. An AI-native platform that reasons, resolves, and delivers quality CX at scale. AI agents autonomously handle routine inquiries while freeing human agents to focus on complex, high-value interactions. Built-in connected intelligence analyzes voice and digital sentiment in real time, while live coaching, AI-driven scorecards, and operational visibility help managers optimize performance and workflows. Dialpad's Guardian layer ensures secure, governed AI deployment across the full agentic lifecycle. Seamless integrations with Salesforce, Zendesk, Microsoft Teams, Google Workspace, HubSpot, and more unify interaction history and customer data in one platform. Dual-cloud architecture delivers enterprise-grade resilience with a 100% uptime SLA. -
2
Weave
Weave
Weave is the all-in-one customer communication and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with and engage customers to grow their business. The first Utah company to join Y Combinator, Weave has set the bar for Utah startup achievement & work culture. In the past year, Weave has been included in the Forbes Cloud 100, Inc. 5000 fastest-growing companies in America, and Glassdoor Best Places to Work. -
3
CCM Platform
Azuba Corporation
Napersoft CCM Document Platform 8 is our latest distributed platform solution for Microsoft® Windows and Linux servers. It was developed for today's wired world and offers browser-based computing with many new and advanced features. A platform for medium to very large enterprises that enables Batch, Interactive and OnDemand composition, formatting and delivery of relevant and personalized customer communications via multiple channel support including print, email, text and many more.. And, it supports communications in over 100 different languages including English, Spanish, Chinese, German, French and many more.Starting Price: $40,000 USD -
4
Product Fruits
Product Fruits
Product Fruits is a no-code user onboarding platform for web-based apps. It allows you to onboard users and show them how to derive value from your product. Increase adoption, conversion & retention with: Interactive product tours & walkthroughs for guiding users step by step Hints, beacons & tooltips for highlighting new features, delivering tips & providing contextual support Onboarding checklists for showing users progress of their onboarding journey Announcements for publishing important news directly in your application Feedback widget to make it easy for users to report bugs and share ideas Life Ring Button for providing one centralized location for all your onboarding and support documentation as well as any 3rd-party chat widget Knowledge base for allowing users to solve problems without having to contact your support Custom events for triggering flows based on user behavior Segmentation for tailoring experiences to personas Analytics to understand user behaviorStarting Price: $79 per month -
5
TXTImpact
TXTImpact
TXTImpact is a trusted Mass Texting and Business Messaging Service provider, delivering reliable and affordable solutions for businesses of all sizes. Designed for simplicity and efficiency, the platform enables organizations to send mass text messages, bulk MMS campaigns, SMS polls, surveys, and automated reminders effortlessly. TXTImpact caters to diverse industries, including retail, healthcare, education, and nonprofits, offering customizable features to meet specific needs. Its intuitive dashboard simplifies the entire process, making it accessible even for non-tech-savvy users. With real-time analytics, message scheduling, and robust automation tools, it ensures seamless communication and engagement with your audience. Backed by a comprehensive knowledge base, tutorial videos, and responsive customer support, TXTImpact empowers businesses to achieve their messaging goals effectively. Whether you're running marketing campaigns, sending updates, or improving customer interactions,Starting Price: $29/month -
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inTouch
rdcom
inTouch is a multichannel digital messaging platform designed to manage SMS, Email and RCS communications from a single SaaS environment. The platform supports both marketing and transactional use cases, enabling businesses to create personalised campaigns, segment audiences, run A/B tests and monitor performance in real time. inTouch includes automation tools for customer journeys, subscription and opt-in management, pop-ups and sign-up forms, secure OTP delivery and advanced reporting dashboards. A key feature of inTouch is its multilevel account structure, which allows agencies and resellers to create and manage multiple client accounts from one master dashboard, with dedicated users, permissions and analytics for each customer. Available via web interface and APIs, inTouch integrates easily with external systems, CRMs and custom applications.Starting Price: 14,50 € -
7
IcSoft
InTouch Systems
InTouch Systems was set up in 1999 by the Singh family, first-generation techno-industrialists. InTouch is an IT company rooted in Internet of Things (Manufacturing) domain with a suite of products. A smart manufacturing is an informed manufacturing organization which contains four elements: informed products, processes, people and infrastructure. InTouch systems provides a complete solution for barcode / RFID based shop floor production tracking and, finished goods packing and barcode labelling using IcSoft. When a customer buys ‘IcSoft – Beyond ERP’ software, implementation of the software and training the users form a part of the package. -
8
AVEVA InTouch HMI
AVEVA
AVEVA InTouch HMI is award-winning HMI visualization software that empowers customers to achieve their quest for operational excellence. Let AVEVA InTouch HMI take you beyond simplistic graphics to create meaningful content that will drive enterprise-wide operations productivity and cost savings. AVEVA InTouch HMI empowers operators to optimize routine human interactions with industrial automation systems. The result is a quantifiable net increase in operator effectiveness. Our unique situational awareness libraries provide operators the contextualized information they need to address abnormal situations quickly and accurately — before they impact operations. Used in more than one-third of the world’s industrial facilities, in virtually every country and industry, AVEVA InTouch HMI software continues to deliver business value in engineering simplicity, operational agility, and real-time performance mastery. -
9
IntouchCheck
Intouch Insight
Mobile forms software that empowers teams to scale instincts into action. You can't be everywhere at once - but IntouchCheck™ can. Easily roll out procedural updates across all locations from wherever you are. Stop spending time playing traffic controller for common issues. Build out the solution once and have IntouchCheck™ trigger it for you in real time. Rally your team and target specific key drivers with Actions Campaigns. Assign and manage a series of tasks specifically aimed at improving these crucial metrics. Your customers expect and deserve a consistent experience regardless of when or where they visit your business. While you can't be everywhere at once, IntouchCheck™ can. Empower your teams, wherever they are, with up to the minute company standards to ensure your customers have the same experience whenever they visit you.Starting Price: $9.00/month/user -
10
InTouch
InTouch Software
A complete Development, Alumni and Marketing solution for the Education Sector. Are you: Setting up a Development and/or Alumni office? Wanting a more cost effective way of managing your fundraising, and keeping in touch with your Alumni? Needing an Alumni web presence? If so, give us the opportunity to tell you more about InTouch. InTouch will give you an unmatched return on your investment. Income received, expected, net/gross, future projections, summaries and totals. Store anything, including links to reflect real-world relationships. GDPR compliant, assign functions and data privileges, full audit trail- -
11
IntelePeer
IntelePeer
IntelePeer's Communications Automation Platform (CAP) is a cloud-based solution designed to help businesses automate customer interactions, thereby enhancing customer experiences, reducing costs, and boosting productivity. The platform is user-friendly, scalable, and integrates seamlessly with a wide range of enterprise applications. Powered by generative AI, IntelePeer's CAP enables hyper-automated, omnichannel communications, delivering voice, SMS, social messaging, and more. It supports on-premises, cloud, and hybrid infrastructures, allowing organizations to modernize operations and communications effortlessly. Additionally, the platform ensures enterprise-grade security and compliance, safeguarding both organizational and customer data. -
12
Intouch Insight
Intouch Insight
Intouch Insight's powerful customer experience management (CEM) software helps brands drive business improvements through better experiences. Intouch makes it easy to collect, analyze, and action customer feedback from any source, including surveys, email, SMS, social media, online reviews, call center and more. 100s of integrations seamlessly combine feedback with data from any source, like CRM, POS, IoT sensors, mystery shopping, and more to provide a complete view of customer experience and business performance. The platform features unlimited role-based dashboards and a robust, AI-powered reporting engine with predictive analytics. The platform includes automated case management tools for responding to feedback and closing the loop with customers. Leveraging the platform's patent-pending technology, businesses can create an Action Campaign™ to drive action in the frontlines, make proactive improvements to CX, and measure the impact actions have on business metrics. -
13
SpeakUp
SpeakUp
Are you receiving enough reports on fraud, corruption or other ethical wrongdoings? SpeakUp® is the easy, safe and complete whistleblowing solution. Be compliant to the EU Directive and create a SpeakUp culture. High barriers scare reporters away. With SpeakUp, people can share their concerns without barriers. This way, organizations encourage a speak up culture and avoid missing important cases. Whether you are a big or small, public or private, local or international organization. SpeakUp guarantees anonymity for the reporter. Personal data & business critical information are in safe hands. SpeakUp is GDPR compliant and provides the highest level of information security. People Intouch has been helping organizations all around the world to detect and manage misconduct since 2004. Don’t reinvent the wheel yourself: use our best practices. People Intouch will be your partner before, during and after implementation. -
14
Co.tribute
Co.tribute
Onboard instantly, increase conversions and expand wallet share. Deliver the digital experiences your customers have come to expect. Our white-labeled solution includes digital account opening, loan origination, cross selling and business intelligence. Works with your core banking system. Rapidly roll out charitable financial experiences that increase member engagement and unlock referrals. Transform your digital user experience, not your back-office processes and systems. Loan origination and account opening for community banks with the business intelligence, smart marketing automation and slick user experience needed to compete with fintechs. Pre-fill applications for additional products with customer's existing information. -
15
My Call Cloud
My Call Cloud
My Call Cloud provides robust, stable, and user-friendly hosted cloud Contact Center Solutions. My Call Cloud assists clients to effectively manage Inbound, Outbound and Blended calling with agents in-house or, remote. Cutting-edge contact center solutions such as SMS, IVR message blasting (with Text-to-Speech), FB messaging, and other services such as No-Dial (voicemail delivery to cell phones without ringing) are just a few of the full-service suite options available to our Call Center Software Business Partners. Upgrade your contact center software expectations with My Call Cloud automated dialer technologies. With full campaign and list management, leads can be optimized to reduce call ratios, achieve sales and marketing goals and connect with customers real-time without delays. Built-in safeguards ensure compliancy with the Telephone Consumer Protection Act with multiple internal do-not-call lists supported. Best in class cloud call center software!Starting Price: $65.00/month/user -
16
InTouch Tool
InTouch Tool
Get a steady flow of highly targeted B2B leads warm them up on autopilot and close more deals. Get 10x more leads and skyrocket your ROI. Set your invitation message as well as follow up messages with personalization like first name, last name, company etc. and the sending delays in days. Click the "start campaign" button and InTouch Tool will start sending the invites as well as it will check for new connections and replies. It will automatically send the personalized follow up messages based on your schedule and it will stop once they've replied. During this stage the tool will detect any new connections and check if they've replied. It will send auto followups to those who connected but haven't replied. If replied, the tool will stop messaging them.Starting Price: Free -
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imBee
imBee
imBee is a collaborative One Team Inbox that consolidates a vast majority of your Instant Messaging channels with over 300+ tools to optimize communication efficiency and improve customer relationships through effective conversational engagement. By providing best-in-class business tools and workflow automation, imBee ensures brands scale their businesses and improve internal and external communication. With imBee, enterprises can manage customer communication, sales, and support in one place, streamlining team efforts and helping to recover lost sales. imBee launched AiskBee in 2023, Hong Kong’s First ChatGPT-Powered Enterprise Knowledge Base Solution, revolutionizing customer engagement with dynamic customisation and leveraged AI capabilities. In line with international data security standards, ISO27001 certification and private cloud data security, imBee’s commitment to data security ensures the protection of users’ sensitive information.Starting Price: $588 HKD/month -
18
InTouch Technology
InTouch Technology
InTouch Technology's member lifecycle management solutions are built exclusively for the health & fitness industry. From lead acquisition to member engagement, our products are designed to streamline workflows, improve staff productivity and promote revenue driving business decisions. Capture more leads and feed your sales pipeline. Store all your lead and member details in one place. Capturing accurate information means that no leads fall through the cracks. Control your own lead and member follow-up process. No forgotten emails, text messages or calls. You decide what you want to happen and when you want it to happen. Create a pre-set plan for onboarding and retention. Members receive multiple touch points through automatic and personal communication. Keep members engaged by proactively reaching out during the crucial on boarding process and throughout their membership. -
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InTouchCRM
InTouchCRM
InTouch is an award winning sales and marketing system, bringing together more than 10+ core business tools, to give you a one-stop-shop to not only manage your business but to grow your business too, eliminating the need to use multiple systems at a high cost. InTouchCRM enables you to store your contacts safely in the cloud, meaning your team can access them from any place, at any time for optimum collaboration on the go. Access all important information about your prospects and customers- contact history, engagement rate, their position in your sales cycle and more. Record details of calls, meetings and interactions with your customers so that your team can remain up to date and your customers can receive a smoother experience.Starting Price: $14 per user per month -
20
IntouchSurvey
Intouch Insight
Keep your customers coming back by digging into what they love about your brand and listening to what they want to see in the future. Look for new opportunities across the customer journey to reveal additional needs you can fill and ensure nothing is left on the table. Replicate success across by applying insights and learnings from existing customer surveys to attract and impress all that follow. IntouchSurvey™ empowers multi-location businesses to understand how your brand is performing across your entire organization. Pinpoint which CX initiatives have the biggest impact on your KPIs using advanced predictive analytics. Build limitless custom workflows to enhance reporting, deliver operational efficiencies, and drive high-value, proactive actions.Starting Price: $199 per month -
21
M/Series
kühn & weyh Software
Regardless of the spelling as customer communications management or customer communication management, the CCM concept comprises all components that contribute to operating, organizing and improving a company's customer-related communication. In our context, we are primarily concerned with transaction-oriented communication, i.e. communication initiated by a business transaction. Customer communication management - CCM specifically includes the creation and dispatch of customer messages, correspondence, account statements, invoices, etc. On the one hand, it is necessary to manage the increasing volume of this communication from an organizational and technical point of view, and on the other hand, its quality is becoming increasingly decisive for a well-functioning customer relationship and lasting customer loyalty. This increasingly includes the adequate use of different media in order to actually reach the customer via his preferred paper-based or digital channels. -
22
Statflo
Statflo
Harness the ability to communicate with customers through personalized messaging on their preferred medium. Statflo is the only fully compliant enterprise-grade customer engagement platform designed exclusively for front-line teams. Ensuring that you have the best compliance controls and security measures in place for customer outreach is our top priority. Intelligent filtering ensures your frontline teams use business text messaging to have personalized conversations that adhere to legal, security and brand requirements. Embed your favorite apps and tools to leverage customer data directly from within the platform to surface relevant information for use by your customer-facing teams. Harness real-time data to reach every customer on a personal level and build campaigns and offers targeted to each stage of the customer lifecycle. -
23
Acapela
Acapela
Acapela lets you take control of your notifications. Capture, filter and action them all from one place. Unblock your team twice as fast. A high-performance desktop app and slick keyboard shortcuts mean you power through your notifications twice as fast. Watch responding to colleagues become 10x more enjoyable.Quickly create smart filters that do the hard work for you. Become even faster and remove yourself as bottleneck. Reach Notification Zero with our powerful triage workflow. Take the stress out of your workday by effortlessly actioning incoming requests, no matter how many you get. -
24
ReFrame Engage
WSD Digital
Advanced conversational intelligence for unparalleled customer experience. Context-aware solutions to provide the best customer experience within a single powerful platform. Services are enabled by seamless, and hassle-free multi-channel interactions with your customers. Empowered, context-aware interactions to build relationships with your customers. Engage is a platform that enables one-stop context-aware communication and collaboration for any industry looking to improve and streamline their customer interactions for any business services while driving great customer experiences. The solution empowers employees to deliver effectively from anywhere, anytime using any mobile device. A requirement assessment questionnaire that identifies your unique needs. Configure staff, departments, divisions, and locations, and appointment time-slot creation. Create service time-slots at the level of any entity (staff/dept/location) with intervals suited for your business or service. -
25
Prokeep
Prokeep
Prokeep is an easy-to-use, ever-improving messaging platform built exclusively for – and by – distributors, and supported by a team focused on our customers’ success. Prokeep helps you streamline your customer communications in a way that keeps your customer relationships - and your business - growing. Prokeep is an easy-to-use, ever-improving messaging platform built exclusively for – and by – distributors, and supported by a team focused on our customers’ success. Prokeep helps you streamline your customer communications in a way that keeps your customer relationships - and your business - growing. Prokeep delivers text messages even when your phone lines are down. No software to download, no updates to install. Prokeep is a cloud-based web app that can move with you to any machine. Prokeep exchanges more than half a million messages per month. That’s hundreds of thousands orders placed, inventory confirmations and customers just saying hi. -
26
Quadient Correspondence
Quadient
Quadient® Correspondence, manage claims correspondence, in the cloud. Quadient® Correspondence is a subscription-based SaaS solution that enables insurers to create, approve and deliver regulatory compliant, accurate and personalized claims correspondence to customers across print and digital channels, with no reliance upon IT. Quadient Correspondence was designed and priced for insurers who want to further their transformation to digital, but don’t have the resources to invest in an end-to-end customer communications management (CCM) solution. Business analysts create and update templates. Claims managers and compliance experts edit & approve templates for use. Business users write correspondence using a controlled editing experience. Designated personnel review and approve correspondence for delivery. Instant delivery via email, PDF and SMS. Business users start by selecting the appropriate claims correspondence template and customizing the content within pre-defined editable fields. -
27
SmartCOMM
Smart Communications
The SmartCOMM customer communications management (CCM) solution helps enterprises deliver personalized, interactive communications via customers' preferred channels—and at tremendous scale. Designed for the business user, SmartCOMM helps to simplify and standardize work processes leading to improved internal efficiency and ROI. SmartCOMM helps enterprise organizations centrally manage their critical business and customer communications processes. This CCM solution provides a wealth of realized benefits. Future-proof your organization by easily adding new communications channels and seamlessly orchestrating conversations across them. Engage customers with tailored and personalized communications that are brand-consistent, relevant, and provide meaningful value. Reach customers via their preferred channels with omnichannel communications designed to optimize their experience. -
28
Attio
Attio
Attio is an AI-native CRM platform built for modern go-to-market teams that want flexibility, speed, and scale. It allows businesses to design powerful workflows, automate complex processes, and deploy AI to handle tasks like prospecting and lead routing. Attio’s adaptive data model molds itself to how a company actually operates rather than forcing rigid CRM structures. The platform connects any type of data, including product, billing, and communication data, to create a real-time single source of truth. Built-in reporting tools enable teams to generate detailed, customizable insights in seconds. Attio syncs instantly with email and calendar systems, eliminating long setup times. Designed for performance and security, it supports millions of records with enterprise-grade reliability.Starting Price: $0 -
29
Zendo
Zendo
Zendo is a platform that lets businesses deliver services to their customers from one place. Zendo helps sell bespoke services online; saves time by reducing context switching, manual and repetitive tasks, or managing customer communications. With Zendo, you can get rid of project management, email, accounting, proposal, and CRM tools, reducing the context switching. You can handle the entire sales & delivery process from A to Z, where A is when a customer sends an inquiry to you, and Z is when the service is delivered with an invoice. Customers may pay by the link directly in the chat right after you send them an estimate for maximum convenience. Zendo offers a simple to use Customer Profile and chat-like Communication tab, where you can easily manage the entire communication process between your team members and the customer. You can access all the customer's requests in the past and find all the shared files between you.Starting Price: $12 per user per month -
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VCC Live
VCC Live
VCC Live is an Enterprise Cloud Contact Center software provider that for more than 10 years has been consolidating its presence internationally as a reliable business solution for companies dealing with wide-range customer communications through a variety of channels, including Phone, SMS, Email, Webchat, and Social media. Know more about our solution: https://vcc.live/Starting Price: $45 per month -
31
Trengo
Trengo
Customer service software. Streamline all your communication channels into one powerful inbox. Collaborate with your team, automate conversations and deliver amazing customer experiences. Solve all your problems with one inbox. Amazing experiences start with frictionless communication. Power up your work by unifying all channels, unlocking team collaboration and creating productive workflows - all in one organized inbox. Switching screens and logging into multiple inboxes is forever history. Trengo integrates all your favorite communication channels into one inbox. From email to WhatsApp, from voice to our own live chat solution. All communication channels in one inbox. In Trengo, conversations can be easily assigned to the right team or user. By @tagging a colleague, you can leave internal comments and easily collaborate to solve a problem. With one click, you switch to your team chat for 1-on-1 or group communication. Our powerful live chat solution is built to deliver.Starting Price: $22 per agent per month -
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Sefas
Sefas
A powerful, end-to-end solution that significantly improves your ROI throughout the communication lifecycle. Sefas is the only customer communication management solution that does true integration of all print and digital formats. We are market leaders in ingesting communication from all sources, standardizing it, and controlling the entire production workflow. By helping you understand customer behavior, we help you better serve your customers and significantly improve customer experience. Your customers expect a seamless experience throughout the customer journey and Sefas' omnichannel customer communication management solution makes it possible. -
33
Elixir Cloud
Elixir Technologies
Elixir Cloud (formerly Elixir Tango), the end-to-end customer communications management platform, lets you build deeper connections with customers, members, and policyholders with personalized communications tailored to their preferred channels — all at enterprise scale. Elixir Cloud leverages Elixir’s decades of expertise in customer comms to deliver a CCM platform built for modern customer experiences: Powerful features, low-code usability, security by design, turnkey scalability, and sensible integrations ensure smooth operations and better experiences at every touchpoint. Elixir Cloud is built to simplify the entire CCM lifecycle, from data and design through collaboration and delivery. -
34
InTouch
InTouch
Your entire conveyancing transaction on one cloud platform. Offer a digital experience to your clients by replacing paper forms with flexible and easily configurable online forms. We appreciate every firm works in different ways. Our customizable workflows allow you to design how you work but ensure your staff members work in the same way. Allows clients to receive quotes our of hours. Enables partners to refer and quote on your behalf. Give clients a personalized quote in seconds. Our APIs and Webhooks enables you to do even more through third-party integrations. It allows you to create, read, write, upload, or trigger actions from other software, or have InTouch trigger actions in them. Save time and money by allowing clients to sign documents electronically. Progress on each matter is automatically sent to your clients, keeping them up to date and happy at all times. Reduce progress chasing phone calls by 40% by keeping your clients and stakeholders informed via our online portal. -
35
Zickt
Zickt Ltd
Zickt is a multi-channel customer communication platform that routes web chat, email, and form submissions into your Slack workspace. Your team responds in seconds from the tool they already use — no dashboard, no tab-switching. Built for growing support teams, Zickt brings every customer conversation into a unified inbox with smart routing, team assignments, and private notes. Get complete customer context with full conversation history, custom fields, and company data. Key features: - Multi-channel support: web chat, email, and forms in one place - Slack-native: reply to customers directly from Slack channels - Smart routing: automatically assign conversations to the right team - Team collaboration: private notes, assignments, and handoffs - Customer context: full history, custom fields, company profiles - Simple setup in 15 minutes Zickt offers predictable, conversation-based pricing with no hidden fees.Starting Price: $29/month -
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OpenText Exstream
OpenText
Designed for omnichannel customer communication management (CCM), OpenText™ Exstream leverages the data and content that already exists within the organization to transform typical customer communications into highly-personalized, engaging customer experiences on the preferred digital and print channels, screen sizes and devices of the customer. With on-premises and cloud deployment options, Exstream is scalable to fit the needs of any department or complex enterprise environment and its accelerator packages allow for easy integration with core systems to speed key business processes. CCM software enables organizations to create, manage and deliver highly-targeted, relevant customer communications for multiple digital and print channels. This includes letters, invoices, bills, statements and other customer correspondence. The best customer communications software helps companies streamline and automate their customer communications, support customer engagement initiatives. -
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Messagepoint
Messagepoint
Increase the efficiency, compliance, and personalization of regulated customer communications across all channels. Messagepoint uniquely provides intelligent approaches to managing the complex content in regulated, personalized communications. Our customers respond faster, with greater empathy and achieve a consistent customer experience across all channels – all while ensuring compliance and accuracy. Give non-technical business users intelligent control of customer communications. Streamline the creation and updating of Medicare communications. Giving you intelligent control over your content so you can deliver optimized, personalized, and compliant customer communications across any channel. -
38
360 Textolic
360 Degree Cloud Technologies Private Limited
360 Textolic is a powerful multichannel messaging solution that enables sales, marketing, and support teams to engage customers directly from their CRM. It supports over 11 communication channels, including SMS, WhatsApp, RCS, Telegram, and Messenger — all managed from a unified platform. With features like bulk and one-to-one messaging, automated scheduling, no-code chatbots, and CRM integration, Textolic helps teams improve response rates and streamline communication without switching tools. Users can personalize campaigns, automate follow-ups, and measure performance with built-in reports and analytics. Ideal for companies using Salesforce, HubSpot, or Zoho, 360 Textolic reduces operational overhead and simplifies outreach at scale. Businesses worldwide rely on it for faster, smarter, and more personalized customer engagement. -
39
IQubz is a Microsoft certified Dynamics CRM partner consulting in Microsoft Dynamics CRM integration, customization, reporting and analytics. Dynamics CRM integration solutions for ERP, eCommerce and your other mission-critical systems. Dynamics CRM advanced data import/export (ETL) using SQL Server Integration Services (SSIS). Context-sensitive Dynamics CRM reports using SQL Server Reporting Services (SSRS). Dynamics CRM customization and development of CRM forms, workflows and entity schema design. Customization Tools and .Net: Custom application design and development. Custom advanced import/export routines or ETL for Dynamics CRM using Dynamics CRM web services. Custom context-sensitive reports for Dynamics CRM and custom applications. Custom cubes for analyzing Dynamics CRM and custom application data. Custom dashboards for presenting Dynamics CRM and custom application data in the browser.Starting Price: $59 per month
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40
Perfect Doc Studio
Perfect Doc Studio
Customer communications platform that helps businesses to communicate with customers via personalized content over 6 channels and 100+ languages. Our product features are: 1. Print Design Studio 2. Email Design Studio 3. Short Message Design Studio 4. Transaction system for mass communication 5. Translation system 6. AI driven copy writing for content generation 7. AI driven image generation for communications 8. Integrations with business systems 9. Mail room app for managing the print jobs 10. Cloud storage of all generated contentsStarting Price: $100 per month -
41
NewgenONE Customer Communication Management (CCM)
Newgen Software
NewgenONE Omnichannel Customer Communication Management, also known as Omnichannel Customer Engagement, refers to a convergent set of information technology solutions that enable organizations to manage every aspect of customer communication. Built on AI-first low-code platform CCM provides a centralized ecosystem that connects an organization’s enterprise and core applications, web modules, portals, customer relationship management systems, etc. and automates the delivery of communications across multiple engagement channels, including email, print, SMS, WhatsApp, and other social media platforms. Additionally, CCM helps organizations to personalize communications, based on the customer’s profile, interests, and behavioral patterns, and to share targeted communications on their preferred channels. -
42
Rocket Cypress
Rocket Software
Rocket® Cypress is a modern customer communications management (CCM) solution designed to help organizations personalize, secure, and deliver documents at scale. It enables businesses to efficiently compile and distribute high volumes of documents from multiple data sources while maintaining compliance with global privacy and regulatory requirements. With flexible rules and policies, Rocket Cypress adapts to evolving regulations without slowing operations. The platform automates document output, print processing, and content management across channels. Its scalable architecture supports both cloud and on-premises deployments. Rocket Cypress helps organizations improve customer retention while reducing compliance and brand risk. -
43
Quadient Inspire
Quadient
Quadient Inspire enables organizations to create and deliver personalized, compliant customer communications across all digital and traditional channels, from one centralized hub. Quadient delivers powerful and flexible deployments for cloud, hybrid, and on-premise, so companies don’t get locked into infrastructures that don’t future-proof their communications abilities. With comprehensive support for Red Hat® OpenShift®, Inspire reduces the time and effort required to develop, test, deploy, maintain and upgrade Inspire in public or private cloud environments, enabling you to get your communications to market faster with greater flexibility and highly scalable performance. Rapidly create communication templates for all your physical and digital channels from a single design interface. Utilize a drag and drop design approach to build powerful communications which share content and messages across multiple channels. -
44
Pliik
pliik
Gathering, analyzing, and taking action on feedback is a challenge and doing it manually and ad-hoc is an effort each time. Customer feedback flows in through a wide range a customer support channels and then gets lost to the ages as it never gets consolidated into one place. Grabbing feedback from different tools is time consuming. Feedback is structured differently in each platform. Get rid of that ever growing spreadsheet no-one ever reads. Manual tagging is time consuming. Hard to read so no one reads it. Only build what your customers want. Increasing retention by 5% actually increases profits anywhere from 25% to 95%. Pliik integrates with your customer communication tools, then automagically labels, stores and organizes their feedback. Connect with the feedback tools your team loves. Surface the most important topics and share your insights across your team. Stay up to date with your feedback.Starting Price: $50 per month -
45
ExpressoHealth
Nordis Technologies
Enhance patient engagement and financial performance with an innovative healthcare communications solution. From receiving care in a retail setting to paying their medical bills on a smartphone, healthcare consumers are shaking up how they interact with providers. Expresso® communications management software helps healthcare providers and revenue cycle management companies nimbly respond to these changes with a convenient cloud-based application for creating and managing patient communications. With our HIPAA-compliant system, you can streamline new facility onboarding, gain visibility and control over your document management and production, and simplify compliance. -
46
Chaport
Chaport
Chaport is multi-channel live chat, chatbot and knowledge base software for business, with premium quality and affordable price. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. Chaport is convenient for everyone to use as it has applications for all platforms, be it iOS, Android, Web, Windows, or Mac. Among the most important features are auto-invitations that will help you engage visitors in the communication process, chatbots that will help you provide support 24/7 and get more qualified leads, and integrations with social networks and messengers that allow support specialists to answer questions from different channels in a single app. Other features include pre-chat form, custom fields, typing insights, saved replies, file sending, detailed visitor info, widget customization, group chats, reports, and even more. It is also possible to integrate Chaport with other apps via Zapier or API.Starting Price: $19/month -
47
Inzite
Inzite
Bringing personal interaction to customer engagement. Inzite is the video, phone and scheduling solution for customer communication. Fully integrated and custom solutions with direct messaging, phone & video calling, screen sharing and scheduling. Website integration, custom widgets, CRM integration, realtime availability, calendar sync, custom meeting agendas, report and analytics, and much more. -
48
Tendant
Tendant
Tendant separates personal communications and data from business communications and data. There is no access to an employee’s personal communications or data. A perfect solution for BYOD communications. Employees get the benefits of a business only mobile number without having to carry a second phone. Tendant consolidates communications between two parties into a multi-channel chat inbox. With Tendant, users only have to check a single place to read and respond to emails*, text messages, voicemail, system alerts, appointment requests and more are all in one-place, eliminating the need to check disconnected communication silos. Tendant gives businesses access to business communications and business data on a smartphone whether these are company-owned or employee-owned – without violating or compromising employee- privacy.Starting Price: $99.00/month/user -
49
Expresso
Nordis Technologies
Move from onerous to outperform with Expresso® customer communications management. If managing critical communications is a major headache, you need Expresso®. Our one-of-a-kind cloud-based customer communications management platform can reinvent your work life and company by giving you complete control over preparing, modifying and distributing electronic and mailed billing statements, compliance letters, confirmations, newsletters, marketing pieces and other customer documents. With Expresso®, go from weeks or months for creating documents to just minutes. No more painful back-and-forth with your print or email vendor either: Next-generation technology platform integrates seamlessly with our print and mail services to let you automate and manage every step from your desktop, reaching customers and prospects more effectively to drive revenue. -
50
Blinger.io
Blinger
Omnichannel solution enabling companies to connect with their customers in all messaging apps and social networks, via live chat and e-mail. The problem with losing customers who left your site waiting for a consultation for too long has been solved. You don't incur extra costs besides the cost of internet connection when communicating in messaging apps and social networks, unlike telephony. Consultations in messaging apps and social networks happen faster, you can exchange media content, and do that wherever you are. The user base of messaging apps and social networks has already surpassed half of the world’s population count. We offer real time analytics to assess the amount of message requests, analyze agent groups, channels and each agent. Integrations with widely used helpdesk solutions and CRM, such as Salesforce CRM, Zendesk, Freshdesk, Kayako, Intercom, ELMA BPM, Bpm’online.Starting Price: $50.00/month/user
