Audience
Companies that need a customer communications management solution
About INTOUCH
Manage Customer Communications in the Cloud with INTOUCH® The most advanced, user-friendly and affordable CCM solution ever! Business users create and manage communications without help, delays or chargebacks from IT. Everything you need from an enterprise-grade CCM solution—with a slick, context-sensitive user interface. With our 100% cloud (SaaS) solution, you can drastically reduce your CCM-related infrastructure costs. Connect to any data source for better customer experiences; integrate apps to boost employee productivity. INTOUCH prevents unauthorized access and protects your customer data while in use, at rest, and in transit.
Other Popular Alternatives & Related Software
TXTImpact
TXTImpact is a trusted Mass Texting and Business Messaging Service provider, delivering reliable and affordable solutions for businesses of all sizes. Designed for simplicity and efficiency, the platform enables organizations to send mass text messages, bulk MMS campaigns, SMS polls, surveys, and automated reminders effortlessly. TXTImpact caters to diverse industries, including retail, healthcare, education, and nonprofits, offering customizable features to meet specific needs. Its intuitive dashboard simplifies the entire process, making it accessible even for non-tech-savvy users. With real-time analytics, message scheduling, and robust automation tools, it ensures seamless communication and engagement with your audience. Backed by a comprehensive knowledge base, tutorial videos, and responsive customer support, TXTImpact empowers businesses to achieve their messaging goals effectively. Whether you're running marketing campaigns, sending updates, or improving customer interactions,
Learn more
CCM Platform
Napersoft CCM Document Platform 8 is our latest distributed platform solution for Microsoft® Windows and Linux servers. It was developed for today's wired world and offers browser-based computing with many new and advanced features. A platform for medium to very large enterprises that enables Batch, Interactive and OnDemand composition, formatting and delivery of relevant and personalized customer communications via multiple channel support including print, email, text and many more.. And, it supports communications in over 100 different languages including English, Spanish, Chinese, German, French and many more.
Learn more
inTouch
inTouch is a multichannel digital messaging platform designed to manage SMS, Email and RCS communications from a single SaaS environment.
The platform supports both marketing and transactional use cases, enabling businesses to create personalised campaigns, segment audiences, run A/B tests and monitor performance in real time.
inTouch includes automation tools for customer journeys, subscription and opt-in management, pop-ups and sign-up forms, secure OTP delivery and advanced reporting dashboards.
A key feature of inTouch is its multilevel account structure, which allows agencies and resellers to create and manage multiple client accounts from one master dashboard, with dedicated users, permissions and analytics for each customer.
Available via web interface and APIs, inTouch integrates easily with external systems, CRMs and custom applications.
Learn more
Weave
Weave is the all-in-one customer communication and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with and engage customers to grow their business. The first Utah company to join Y Combinator, Weave has set the bar for Utah startup achievement & work culture. In the past year, Weave has been included in the Forbes Cloud 100, Inc. 5000 fastest-growing companies in America, and Glassdoor Best Places to Work.
Learn more
Pricing
Starting Price:
$2500.00/month
Pricing Details:
Pricing is based on number of users and volume of communications generated.
Integrations
No integrations listed.
Company Information
Top Down Systems Corporation
Founded: 1981
United States
www.topdownsystems.com
Videos and Screen Captures
Other Useful Business Software
Save Up to 91% on Cloud Compute With Spot VMs
Run batch jobs at 60-91% off with Spot VMs. Long-running workloads get automatic discounts with sustained use.
Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
24/7 Live Support
Online
