Audience
IntelePeer targets businesses seeking scalable, AI-powered communication solutions to enhance customer interactions, streamline operations, and ensure secure, omnichannel connectivity
About IntelePeer
IntelePeer's Communications Automation Platform (CAP) is a cloud-based solution designed to help businesses automate customer interactions, thereby enhancing customer experiences, reducing costs, and boosting productivity. The platform is user-friendly, scalable, and integrates seamlessly with a wide range of enterprise applications. Powered by generative AI, IntelePeer's CAP enables hyper-automated, omnichannel communications, delivering voice, SMS, social messaging, and more. It supports on-premises, cloud, and hybrid infrastructures, allowing organizations to modernize operations and communications effortlessly. Additionally, the platform ensures enterprise-grade security and compliance, safeguarding both organizational and customer data.
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Pricing
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Company Information
IntelePeer
Founded: 2003
United States
intelepeer.com/platform/
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
24/7 Live Support
IntelePeer Frequently Asked Questions
IntelePeer Product Features
Call Center
Blended Call Center
Call Recording
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Outbound Call Center
Queue Management
Real-time Chat
Reporting/Analytics
Call Logging
Call Scripting
Database
Manual Dialer
Predictive Dialer
Progressive Dialer
Cloud Communication Platform
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
IVR / Voice Recognition
File Sharing
Customer Communications Management
Batch Communications
Chat / Messaging
Email Distribution
Multi-Channel Communications
On-Demand Communications
Personalization
Content Management
Interactive Content
Print Management
Template Management
Video Content
SIP Trunk
Caller ID
Disaster Recovery
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911
Automatic Fail-over Routing
Call Data Records
International Numbers
Unified Communications
Call Recording
Call Routing
Chat / Messaging
Multi-User Collaboration
Audio / Video Conferencing
Calendar Management
Fax Management
File Sharing
Mobile Access
Voice Mail
