Audience

Customer Communications Management software that helps companies maximize omnichannel experiences

About SmartCOMM

The SmartCOMM customer communications management (CCM) solution helps enterprises deliver personalized, interactive communications via customers' preferred channels—and at tremendous scale. Designed for the business user, SmartCOMM helps to simplify and standardize work processes leading to improved internal efficiency and ROI. SmartCOMM helps enterprise organizations centrally manage their critical business and customer communications processes. This CCM solution provides a wealth of realized benefits. Future-proof your organization by easily adding new communications channels and seamlessly orchestrating conversations across them. Engage customers with tailored and personalized communications that are brand-consistent, relevant, and provide meaningful value. Reach customers via their preferred channels with omnichannel communications designed to optimize their experience.

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Integrations

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Ratings/Reviews

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Company Information

Smart Communications
Founded: 2004
United States
www.smartcommunications.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
In Person
Support
Phone Support
Online

SmartCOMM Frequently Asked Questions

Q: What kinds of users and organization types does SmartCOMM work with?
Q: What languages does SmartCOMM support in their product?
Q: What kind of support options does SmartCOMM offer?
Q: What other applications or services does SmartCOMM integrate with?
Q: What type of training does SmartCOMM provide?

SmartCOMM Product Features

Customer Communications Management

Batch Communications
Content Management
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Template Management
Chat / Messaging
Email Distribution
Print Management
Video Content
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