Alternatives to FeedbackRIG
Compare FeedbackRIG alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to FeedbackRIG in 2026. Compare features, ratings, user reviews, pricing, and more from FeedbackRIG competitors and alternatives in order to make an informed decision for your business.
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1
Ruttl
Brucira Softwares Pvt. Ltd.
ruttl is the fastest way for product, marketing, sales and support teams to collect visual feedback, collaborate, and manage ideas through tools like website feedback, bug tracking and mobile app feedback. Users can leave comments directly on live websites/apps and make real time edits so they can give precise change values to the developers. Currently, to review and track bugs on websites and mobile apps, people often resort to traditional methods such as taking screenshots, creating lengthy email threads, or having time-consuming meetings with developers. These methods can be frustrating and often lead to miscommunications and delays in the entire process. That's why we built ruttl! With its powerful features, users can now easily edit content, replace images, and make design changes to web elements while seamlessly sharing all kinds of changes that need to be implemented by developers. With over 15000+ users, ruttl has transformed the visual feedback process.Starting Price: $8/month/user -
2
Delighted
Qualtrics
Delighted is a turnkey customer experience platform that helps high-growth businesses and established enterprises like Allbirds, Instacart, Invision, Opentable, Affirm, Peloton, Doordash, and thousands of others improve customer loyalty with actionable feedback. Incorporate customer feedback into your business strategy in minutes, not weeks. Customize NPS, CSAT, CES, and emoji survey templates directly in Delighted. Send surveys to customers through convenient channels: email, SMS text, in-app, on your website, or via link URL. Set up 2-click integrations: - Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards - Act quickly with alerts and email digests you can customize by department, so feedback reaches those who can make a difference.Starting Price: Free -
3
Userback
Userback
Userback is the leading user feedback and bug tracking solution for software teams looking to understand users and build better products. With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT metrics. Add deep context to any piece of feedback via full session replay features. Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn. Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X. No code? No problem. Start instantly with a code-free browser extension, perfect for internal QA and bug tracking.Starting Price: $29 per month -
4
Feedbackly
Feedbackly
Feedbackly offers an all-in-one Customer experience measurement and analytics platform that enables you to automate the analysis of your entire Customer experience journey with behavioral targeting, intelligent automation, and predictive analytics based on real emotions. With Feedbackly, you can collect customer feedback from almost any channel imaginable, analyze it all in one place, and let smart integrations take action on your feedback automatically. Feedbackly is the only CXM platform that enables you to measure the Emotional Value Index (EVI®) while providing insight on how your customers’ emotions impact revenue and churn throughout the entire customer journey. Since our mission is to help companies create the world’s happiest customers, we make sure that our customers are the happiest- more than 95% of our customers stay with us! This is because Feedbackly provides all the tools, methods, and training needed for attracting and retaining more customers with a better CX -
5
Usersnap
Usersnap
Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Product teams strive for user-centric processes and rely on Usersnap to gain clarity for product decisions. Grow in confidence with a scalable user feedback software as your partner. Usersnap is right for you if want to: ✔️ Create a user-centered and welcoming feedback culture ✔️ Streamline all product feedback to identify top roadmap contenders ✔️ Save time on communicating technical and design improvements ✔️ Conduct more in-product user research and unleash UX insights ✔️ Have a constant stream of new user feedback to stay on top of the voice of customers.Starting Price: $69.00/month -
6
UserTesting
UserTesting
UserTesting is a leading human insight platform designed to help enterprises capture authentic customer feedback at scale. It leverages a global network of participants and AI-driven analysis to deliver fast, actionable insights across marketing, product, design, and customer experience teams. The platform enables companies to test anything from messaging and creative assets to product features, reducing guesswork and maximizing ROI. UserTesting supports enterprise-grade compliance standards including SOC 2, GDPR, and HIPAA to ensure privacy and security. Trusted by world-renowned brands like Walmart, Microsoft, and Wells Fargo, it drives measurable business outcomes such as increased revenue, faster innovation, and reduced risk. UserTesting empowers organizations to put the real voice of the customer at the center of their decision-making. -
7
Mopinion
Mopinion
All-in-One User Feedback Software for Digital Channels. Mopinion helps digital enterprises listen, understand, and act across all digital touchpoints (web, mobile, and email). Mopinion enables its users to create customisable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) and trigger them based on rules such as mouse movement, time on page, exit intent and much more. It also includes comprehensive visualisation in customisable dashboards as well as text analysis and smart labeling capabilities. To act upon feedback or collaborate among members of your digital team, users can make use of proactive alerts, role-based views and connect to PM tools such as Trello or Asana. +Customisable feedback forms +Real-time statistics +API integrations +Various CX metrics +Text analytics +Advanced reporting capabilities Pricing for Mopinion starts at $35 (USD)/month.Starting Price: $229/month -
8
SatisMeter
SatisMeter
SatisMeter identifies unhappy customers in your web and mobile apps, or via email. SatisMeter is a revolutionary multi-channel platform which improves customer retention by collecting in-app feedback using the Net Promoter System (NPS), Customer Effort Score (CES) or CSAT. It is a must-have tool for mobile and web app owners and developers, growth hackers and marketers. Thanks to an unobtrusive and lightweight survey pop-up, the average response rate is as high as 35%. The typical use is reaching out to unhappy customers, preventing churn, leveraging the power of customer advocates and validating product priorities. Installing the survey to an existing application takes only a few clicks via Segment.com or a few lines of code. All the targeting is handled by us.Starting Price: $49.00/month -
9
zenloop
zenloop
With zenloop, companies from multiple different industries are able to collect, cluster, and analyze customer feedback they receive through various channels along their customer journey. After analyzing the feedback, the experience management platform automatically derives tailored and individual measures to retain satisfied customers and win back churning customers. This way, zenloop enables companies to successfully identify growth drivers and pitfalls along their customer journey, turn satisfied customers into brand advocates, and minimize losses in revenue generated by churning customers. -
10
Expressyon
DYMENSION
Expressyon is a customer satisfaction software that enables businesses to measure, analyze, and improve the experiences of their customers. This platform provides tools for collecting customer feedback through surveys, reviews, and direct interactions, allowing companies to gain a deeper understanding of their customers' needs and expectations. Expressyon’s real-time analytics dashboard helps businesses identify satisfaction trends, pinpoint areas for improvement, and track customer sentiment across various touchpoints. By offering a comprehensive view of customer satisfaction, Expressyon empowers businesses to make informed decisions that enhance retention, reduce churn, and foster long-term relationships with clients.Starting Price: $23/month -
11
Ybug
Ybug
Ybug allows website users to send visual feedback with annotated screenshots, and automatically attaches contextual information about user environment. Ybug automatically includes environment details such as site URL, user’s browser, operating system or display size, and captures Javascript errors and console output. Debugging has never been easier. Get all the important information you need to fix the bug. T Users can make screenshots of your web, comment on particular areas, draw with a virtual pencil, and add arrows or rectangles. Plus, the whole tool fits your branding perfectly – you can customize its colours, texts, languages and more. Key advantages: - Rapid setup: drop-in snippet or browser extension, ready in under 5 minutes. - Full context with every report: screenshot + environment details + console logs, reducing back-and-forth. - Seamless integration: forwards feedback directly into tools like Jira, GitHub, Slack, Asana, Trello, ClickUp and others.Starting Price: €10/month -Free 1 project/user -
12
Upfeed
Upfeed
Engage customers with feature-voting. Upfeed helps companies get customer feedback with feature-voting. Accelerate growth and build the product people really want. Identify product opportunities to drive expansion revenue and keep retention high. Let your users build your next features. Collect customer feedback and feature ideas. Eliminate Trello board and guess work, share your feedback board and your users will build a real feedback. Users can upvote ideas. See which suggestions get the most votes and prioritize your roadmap more efficiently. Don't waste time building the wrong features. Automatically follow up with people when you release a feature. Keep the feedback loop going strong. We bring together everything that’s required to build a better product with customer feedback. Upfeed's products power feedback with feature-voting including a powerful dashboard that helps you make better decisions.Starting Price: $14 -
13
Saber Feedback
Saber Feedback
A feedback button for your website. Fix urgent bugs, improve your user experience and surface great customer ideas. All with a simple feedback button you can add to any web page. Screenshot functionality included. Simplify your feedback process with a visual feedback tool that works direct on your website. Hear directly from your users, without endless email chains and overloaded ticketing systems. Users can show you exactly what they think with screenshots as well as text. They can quickly contact you without leaving the page they are on. Get the exact feedback you need with customizable feedback forms. Your customers are usually the first to encounter bugs and UX problems. Make it easy for them to give you direct visual feedback as soon as they spot a problem. Details such as their operating system, browser name and version and any Javascript errors are automatically included, to save you time.Starting Price: $29 per month -
14
Usabilla
SurveyMonkey
Optimize your digital channels with customer feedback. Collect real-time feedback across all your digital channels to improve your customer experience. Use digital customer feedback to understand the “why” behind your data. Ask your users the right questions at the right moment in their customer journey to make better informed decisions. Collect real-time feedback to optimize your website. Eliminate assumptions and get the real insights you need from website visitors. Knowing what’s working (and more importantly, what’s not) means you can proactively improve your website’s conversion rates. Collect in-app feedback on how to improve your mobile app experience. Integrate feedback seamlessly into your app and target users at a specific moment in their user journey. Uncover what you need to improve to get those 5-star app store ratings! Get data that goes beyond open and click-through rates. Find out what users think of the content you send them and use their feedback to improve. -
15
CustomerGauge
CustomerGauge
CustomerGauge helps B2B companies leverage customer feedback & behaviors to align business initiatives, improve account retention, and increase revenue growth through up-sells, cross-sells, and referrals. The CustomerGauge Account Experience™️ platform enables B2B companies to monitor account engagement, collect feedback from key stakeholders, segment real-time results into custom dashboards, and map feedback to changes in NPS score & revenue. Through custom and native integrations, users can monitor engagement across a variety of activities including how often key stakeholders answer customer surveys, submit support tickets, open marketing emails, attend business reviews, and so much more. Other capabilities of the CustomerGauge Account Experience™️ platform include the ability to set KPI targets for closing the loop on feedback, identify accounts at risk of churning, and forecast the revenue impact of changes in NPS score. Get a demo today. -
16
Instacap
Instacap
Instant commenting & screen capture for fast visual feedback on live webpages, PDFs and more. Annotate screenshots without opening multiple apps and photo editors. Share a cropped or full-scrolling webpage screen capture with annotations and comments in one click. When text and typing are too slow or limiting—add an instant screen share instead. You can also record your voice for more in-depth explanations (NEW!) No more inefficient and long conversation threads and emails. Collect & share visual feedback on top of any PDF or document—all auto-organized in one place. Avoid long explanations, countless screenshots and meetings. Share visual feedback asynchronously directly on top of any webpage, screenshot or file via a single link—no sign ups or meetings required. Save time capturing and organizing countless screenshots across different tools.Starting Price: Free -
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BugSmash
BugSmash
BugSmash is a collaborative feedback and annotation tool designed to streamline the process of reviewing and improving digital assets for design & marketing teams. It allows users to upload, annotate & comment directly on live websites, videos, PDFs, images, audios, and mobile apps. All feedback, progress, and resolutions in one place—no more messy feedback loops, screenshots or scattered communication. Key Features - Multi-Format Support: Review websites, mobile apps, videos, audio files, images, and PDFs—all in one platform. - Centralized Feedback Hub: Collect, manage, and track feedback across different formats, eliminating scattered communication. - Effortless Annotations: Pinpoint issues with direct on-screen annotations—no lengthy explanations needed. - Threaded Feedback & Replies: Keep discussions organized by replying to comments directly, reducing back-and-forth.Starting Price: $99/month -
18
AskNicely
AskNicely
Measure and improve the customer experience with AskNicely, an innovative, real-time customer feedback solution based on the Net Promoter Score (NPS). AskNicely makes it easy for brands and businesses to collect feedback via one-touch surveys, share real-time insights with the team from the front line to the CEO, and empower the team to take immediate action based on customer feedback. AskNicely also integrates with the top tools businesses use every day. -
19
Customer Thermometer
Customer Thermometer
Real-time, actionable feedback from your customers at your fingertips. One-click surveys your customers will love…to respond to See for yourself Get an account and 10 surveys completely free! Our customers regularly get a 80%+ response rate. Reduce customer churn by addressing customer issues in real-time. Increase positive reviews and word-of-mouth across multiple platforms. We meet or exceed all GDPR requirements and work with many Fortune 500 companies. Start sending surveys in as little as 2 minutes–no development required.Starting Price: $29 per month -
20
Feedback
Marmeto
Feedback is a collaboration tool built specifically for dev teams. It replaces messy email threads, loosely-annotated screenshots and lost feedback with a cleaner, more visual workflow that ties everything to your real design and dev work. Feedback lets you pin comments directly on any screen (desktop, mobile, tablet), capture automatic screenshots, and coordinate QA, bug-tracking, and issue management—all in one place.Starting Price: $30 -
21
Volley
Volley
How often do you hand off a set of polished website designs to development, only for the result to come back still needing a few tweaks? Volley puts the ball back in your hands by allowing clear, visual feedback on ANY website. The truth is, offering feedback through endless emails and design docs isn’t always the best—or fastest—way to communicate changes. We simplify your review process with an easy way to provide instant feedback pinpointed to specific design elements. Use the Volley extension to capture feedback on ANY website instantly. Attach files to support your comments. Even works locally or behind a login! Invite people to view and respond to your feedback. Feedback is task based and complete with browser, link and OS data. Feedback is saved to a collaborative workspace with detailed screenshots. Similar tools iFrame your website which feels clunky. Screenshots allow for now loss of context and 10x faster review.Starting Price: $10 per month -
22
Reptrics
Reptrics
Enable your teams to fight customer churn, and identify growth opportunities, with the data they need to take action. Take the right actions, at the right time, wherever your customers are. With products for every stage of the customer journey including digital, customer care, in-location, and account management, you have the tools you need to accelerate the business impact of your CX program across the entire organization. Meet your customers where they are and capture real-time feedback in the moments that matter. With multiple channels and data sources all feeding into one platform, you’ll get a complete view of what customers are thinking and feeling. Reptrics integrated survey tool allows you to solicit feedback to measure customer sentiment and satisfaction with your product or business through today’s most popular surveys. Reptrics automatically sends recommended actions to the right teams in the tools they use, so they can take the steps that will improve customer satisfaction. -
23
Appzi
Appzi
Capture insightful customer feedback and improve your website right inside your site, for free. Make it easy for your customers to give you feedback, right from inside your website, so you can gain valuable insights to build products and services that your customers truly need. Quickly create beautiful feedback buttons that match your branding or use buttons that are already on your site to trigger customer feedback survey. Select from a variety of surveys. Customize to match your brand. Sometimes you need sophistication and other times, you just need a bit of simplicity to get the job done right. No matter what your user feedback needs are, we've got you covered with a many different types of customer feedback surveys that you can embed inside your website. Choose from a variety of beautifully crafted survey templates to start or create your own feedback widget. Appzi survey is easily customizable to match your brand and style so it feels like a natural part of your website. -
24
Redpen
Ajmera Infotech
Redpen simplifies feedback and bug reporting. It helps product and service teams by automatically capturing essential details, making it easier to quickly address feedback and fix issues. Redpen For Developers Empower product teams to submit visual feedback with automatically captured rich context, directly into issue tracking systems. It helps reduce development costs and increase feature velocity and efficiency. Redpen For Service A frictionless platform for users to submit feedback and issues. Incorporate user perspective and drive continuous product enhancements for a better user experience. Reduce support costs, and increase customer satisfaction. Top Features Visually Capture Issues with screen recording or screenshots Automatically Capture Advanced Diagnostics Built In Diagnostic Viewer Seamless Integration With Your Issue Tracking and Service Desk Systems (Jira, Azure, HubSpot, GitHub and more) Auto-Fill Templates -
25
Encompass CX
Encompass CX
At Encompass-CX, we’re offering a scalable B2B customer experience management application that collects, measures and analyzes all the touchpoints in a clients lifecycle to determine customer health. By measuring these touchpoints we provide clarity into your accounts, products, and services making it easier for you to go beyond satisfaction and power a differentiated client experience. Gain clarity into customer data with our cloud-based dashboard and allow visibility to those who need it. Increase revenue, identify cross-sell opportunities, reduce churn and turn at-risk clients into your best customers. Ensure the perception of your product and service exceeds your customers’ expectations. Encompass-CX gathers post-sale data points, service metrics, support tickets, onboarding assessments, and email exchanges in order to provide clarity into a company’s account. Measuring the client experience is an extremely powerful tool for growth in any organization. -
26
Quality Driven Software
Quality Driven Software
Your reputation is essential to your business growth. But you have to be better than “good”. Your customers have to believe you’re the best. To do that, you have to provide excellent service. Customer satisfaction software can provide you the insight you need to elevate your customer service. QDS customer satisfaction software gives you a clear picture of your company’s performance on a clean, visual dashboard. Filter reports to identify unhappy clients and poor company performers. QDS customer satisfaction software gives you the tools you need to conduct proactive and constructive employee reviews and training. Track employee performance, and see what areas where they excel and struggle. No news isn’t always good news! If clients aren’t responding to your feedback requests, there may be a problem. Get alerted to negative feedback, low-quality scores, and missing responses through QDS's customer satisfaction software.Starting Price: $29 per month -
27
Feedbackify
Feedbackify
Collect real-time feedback from your website visitors. Feedbackify is the quickest and easiest way to receive private feedback from your website visitors. Protect your brand by being the first to know about problems with your website. Gather ideas and suggestions from your most valuable asset, your visitors. Measure and improve visitor satisfaction by continuously listening. For you, 30 second signup and 5 minute integration. For your site visitors, instant feedback process with no registration required leads to vastly lower feedback drop-out. Everything you need & nothing you don't. We believe that customer's conversations with providers should always, in the first instance, be conducted in private in order to protect both your brand and just as crucially, your customer's privacy. Do you really want YOUR visitors to leave YOUR site in order to give feedback about YOUR products and services? With Feedbackify, we keep your visitors right where they belong - on YOUR site.Starting Price: $19 per month -
28
Cliezen
Cliezen
Proactive customer experience management to predict churn and uncover dissatisfaction for proactive intervention. Cliezen is a real-time B2B client experience and satisfaction measurement software. We deliver short dynamic feedback forms to your clients, empowering management with deeper insights into their wants, needs, and experiences. Harness Cliezen to drive client satisfaction, enhance business performance, and boost profitability. Assessing customer satisfaction and experience is crucial for sustaining and growing your company's repeat business. Cliezen excels at identifying satisfaction levels, pinpointing dissatisfaction causes, and recommending ways to enhance the customer experience. Our AI engine selects from 350+ academically validated questions, adjusting to diverse industries, respondent roles, and unique B2B relationship aspects and administers the surveys automatically. With Cliezen you automate the process and receive real-time feedback throughout the year. -
29
Nolt
Nolt
Collect feedback in a central place that your users will love. Easily create and share your roadmap in just a few clicks. Prioritize feedback and communicate your big picture. Nolt works with the tools you already use – such as Jira, Trello, Slack, and more. Stick with the apps that already work for you. You decide whether or not your end-users can vote and contribute to your feedback board without revealing their identity. Reflect your brand and personality by adding your company's logo, using a domain you already own and changing the theme colors. Automatically connect your existing user accounts and know exactly who is contributing to your feedback board. Your feedback board can be public or limited to specific users. Choose the privacy setting that best suits your needs. Build personalized workflows by storing essential data relevant to your unique needs, all in one place. Track anything in Nolt. -
30
piHAPPINESS
piHAPPINESS
Fast track to a brilliant approach, smarter service & happier customers. In just 30 seconds, captures the core customer insights you need. piHAPPINESS customer feedback system is the fastest way to know your customer satisfaction. As a customer feedback app, offers feedback-collecting Emoticons, Net Promoter Score® (NPS®), Dynamic Questionnaire and feedback forms to track customers’ opinion and satisfaction level. Grow your customer feedback response rate by changing the questions dynamically with the help of our customer feedback platform. No need to irk customers with long surveys. Easy to create and customize the questions as per your business demands. Make your customers feel that you care for them when they have concerns or complaints or suggestions about your business, with effective and improved customer feedback management.Starting Price: $49.99 per user per month -
31
FanExam
FanExam
NPS® by FanExam is the best way to consistently measure customer satisfaction and collect actionable feedback on your site. FanExam will automatically survey your customers and create reports based on their scores and responses. We keep track of who was surveyed and make sure your customers are heard. FanExam uses NPS to ask your visitors the right question at the right time – when the visitor is actually interacting with your website. This is the best way to listen to your customers. Once FanExam is installed on your website, you will have a direct channel to customer feedback 24/7 – in a systematic manner.Starting Price: $29 per month -
32
Intouch Insight
Intouch Insight
Intouch Insight's powerful customer experience management (CEM) software helps brands drive business improvements through better experiences. Intouch makes it easy to collect, analyze, and action customer feedback from any source, including surveys, email, SMS, social media, online reviews, call center and more. 100s of integrations seamlessly combine feedback with data from any source, like CRM, POS, IoT sensors, mystery shopping, and more to provide a complete view of customer experience and business performance. The platform features unlimited role-based dashboards and a robust, AI-powered reporting engine with predictive analytics. The platform includes automated case management tools for responding to feedback and closing the loop with customers. Leveraging the platform's patent-pending technology, businesses can create an Action Campaign™ to drive action in the frontlines, make proactive improvements to CX, and measure the impact actions have on business metrics. -
33
ServiceGuru
ServiceGuru
The ServiceGuru Kiosk captures customer feedback at the point of interaction, making it simple to collect valuable and actionable feedback about your staff and business. Measure positive, neutral and negative attributes that affect your business. Collect actionable feedback from customers about their experience. So simple to setup you will be up and running in just 30 minutes. We set it all up for you! Allow customers to opt-in for special offers and marketing campaigns. See who your top performers are and who needs additional training. Multi-location comparison reports are available. Reviews are kept offline and private until you want to make them public. See who your top performers are and who needs additional training. Multi-location comparison reports are available. Recognize top performers and identify potential service issues sooner. Use your branding and terms throughout the entire experience.Starting Price: $99.00/month/user -
34
SureCritic Reviews
SureCritic
In a world of paid ads and endless spam, you deserve to see authentic experiences from real customers. SureCritic is your trusted, verified review platform where you can find businesses you rely on. SureCritic collects diverse, unbiased feedback by asking all customers about their service. We want to hear from everyone, because your experience matters. All reviews play a part in your decision-making process and we think it's important you see all sides. Reviews are never removed, so you get it all, the good, the bad, and the ugly. Businesses hate when you walk away unhappy. Our patented concern resolution technology, ReScore motivates businesses to reach out and address any irritations after a bad experience. Review requests are sent from the business' point-of-sale system to ensure each review is from an actual customer, not a bot. -
35
FeedMonkey
FeedMonkey
Collect insightful Feedback. Build Better Products. FeedMonkey is the most efficient way to collect feedback, While iterating and building User-Centered Products. How it Works. Register with your Google account to begin collecting feedback to help your business grow! Customize. Select from our list of feedback Widgets; Poll, Survey or Basic feedback form, and proceed to customizing your widget to suit your taste! Install and start getting insightful feedback from customers, to help you build better products. It's that simple. Multiple Widgets, Your Choice! Select your preferred mode of collecting feedback from Users! Feedback Widget. Comes in good for quick responses or getting insights about whatsoever feature that's launched. Comes with three templates and fully Customizible experience to help you collect better user feedback. Features. A Whole list of stuff to help you get better feedback.Starting Price: $10 per user per month -
36
BudTender
BudTender
Interacting with your customers post-sale is the best way to understand their entire experience. By collecting customer feedback you’ll be able to easily identify service and product gaps. Sending SMS surveys to your customers allows you to dramatically increase retention. A satisfied customer is 14x more valuable to a business compared to an unhappy customer. Decision making has never been so easy using real-verified customer feedback and reviews. It’s proven that giving a customer a superior experience means they will buy more, be more loyal, and are more likely to recommend to friends. Identify happy customers and make them brand ambassadors, while identifying unsatisfied customers and make them happy! There is tremendous opportunity to disrupt competitors and gain market share by delivering an exceptional customer experience. BudTender allows you to seamlessly survey customers post-purchase, track and analyze feedback, and take action to deliver unbeatable experiences. -
37
Hively
Hively
Make every email a feedback opportunity via 'Smileys' in your team's email signatures or request feedback when you need it. Hively's smileys are a friendly and engaging way for your customers to leave feedback with just one click. You can collect feedback simply and inexpensively by adding the Hively snippet to your email signature, or via direct feedback requests sent from Hively. From Outlook, Gmail and Yahoo to Zendesk, Desk, Helpscout and Salesforce, Hively easily integrates with any email client, CRM or ticket tracking system you’re using. You only value what you measure and Hively gives you the tools you need to turn your feedback into a coherent picture of your customer's needs and your team's performance. The Leaderboard lets you identify your top performing team members at a glance. Benchmarks show your overall performance and our powerful reporting tool lets you drill down deeply into the detail. Email summaries and notifications keep you up to date on all of your feedback.Starting Price: $15 per month -
38
Fronter
Fronter.io
Take control over your Feedback process. Fronter is the new way of collaboration across teams for precise, timely, and actionable feedback. No prior installation or plugins required. Simply paste a link or upload your file to start visually annotating. All feedback is stored in your account to go back to anytime. Point and click elements to leave comments. With Fronter, you can mention your team members in a comment to join your feedback session. Fronter allows you to add team members to collaborate on a project, or even export comments as tasks. With Fronter, you can even invite guests by simply sharing a link. Communicating visual edits is frustrating. Between screenshots and unclear instructions, the message often gets lost. Fronter allows you to stick comments anywhere on any live website. All you need is a link to paste.Starting Price: $19 per user per month -
39
traggr
product kitchen
Keep track & analyze customer inquiries & user feedback with traggr. The solution for your team to centrally track and analyze customer inquiries and feedback of all kind. That makes priorities for your company and products always clear and transparent. Channel your feedback inflow & make it evaluable. Welcome to an intuitive tool to collect and analyze customer inquiries and feedback across your team. Collect inquiries centralized. Collect customer feedback, feature requests and bug reports from all channels centralized in traggr. Analyze feedback and understanding priorities Analyze your customer feedback and detect the common and most important requests - no matter by which channel they reached your company. Everyone in your team has access and can create new requests or vote based on customer conversations. This makes everyone involved work hand in hand across departments. This way you create a central database with which you can at all times.Starting Price: $3.50 per user, per month -
40
Marker.io
Marker
Bug reporting made easy for everyone. Collect website feedback from your team and clients, without driving developers crazy. Get your internal team and clients to mark up bugs, ideas and feedback directly on your site. It's like drawing with a marker on your screen. Forget about tracking feedback in emails, chat messages and meeting notes. Gather bug reports directly inside your existing issue tracker. Help your developers reproduce bugs faster without asking reporters to include any technical data. The best way to report & collect bugs.Starting Price: $39 per month -
41
Feedier
Alkaweb
Who likes to take a survey? No one. Feedier is a new innovative platform to collect valuable Feedback. Stay leader, turn feedback into growth leverage by making data-driven decisions to improve your services and products. Innovative forms: Deploy innovative forms in minutes with a unique model: S.I.R.A. Measure Satisfaction, collect valuable Insights, Reward to create loyalty, and finally push an Action to create engagement. Get more responses: Push highly targeted and unique feedback requests that not only deliver a much better and quicker experience but also incentivize your participants to give their opinion. Empower your data: Feedier act as data-hub. Link cross-data from your applications and services to the feedback you collect. Segment the data you require. Go one step further with sentiment analysis, thanks to machine learning analysis. A collaborative platform to infuse actions: Assign feedback in your teams, engage your participants, export your data and runStarting Price: $30.00/user/month -
42
FeedBlox
FeedBlox
FeedBlox is a website feedback widget that captures praise, ideas, and bug reports with developer context. Drop one script tag onto your live site. Users submit feedback, and each report can include console logs, network errors, JS stack traces, and a click-trail repro summary. Everything lands in a single inbox. Built for SaaS teams, indie hackers, agencies, and support teams who need real user feedback without the back-and-forth. Free forever: 3 sites, 150 reports/month, no credit card. Pro ($10/mo, first month free) adds unlimited reports, screenshots, recordings, webhooks, and collaborators. Max ($49/mo) for higher volume. No tracking cookies on visitors. GDPR compliant.Starting Price: $9/month -
43
Design Drop
Design Drop
Design Drop is a new way to conduct design reviews and collect feedback. From typography to color selection, design is all about communicating ideas and eliciting emotion. The feedback received from their clients and coworkers is critical to the success of a design. Design Drop helps designers capture and organize feedback, making the review process significantly more effective and less painful. Draw visual annotations directly onto the image to specify the exact elements of the design. Each design gets a short URL that can easily be shared anywhere (email, Twitter, or IM). Have one single reference point for all feedback instead of having to sift through multiple email threads. See the comments and annotations appear in real-time as it's added. A better way to conduct design reviews. A short URL will be generated that you can share over email, tweet, or IM to collect feedback. Receive feedback with visual annotations. -
44
SmileBack
SmileBack
SmileBack® is the only customer feedback system designed specifically for MSPs, and focused exclusively on customer satisfaction. Receive instant feedback so you can save time, optimize your service and improve your client experience. Understand how your customers feel about your service with a customer feedback system built on Customer Satisfaction (CSAT) and Net Promoter Score (NPS). With quantitative and qualitative customer insights, you can start using data to improve the efficiency of your operations, retain more customers and expand the reach of your business. Collect and analyze survey responses to improve your quality of service and operational efficiency. Address service gaps and replicate airtight processes by identifying pain points and customer wins, fast. Integrate seamlessly with your existing system and automate repetitive tasks. We make it easy for SmileBack® to become a part of your daily workflows so there’s fewer barriers to success.Starting Price: $58 per month -
45
ProjectHuddle
ProjectHuddle
A WordPress plugin for website & design feedback. Sticky-note style feedback on your designs and web projects. White-label, self-hosted and powered by WordPress. It's like sticky-notes on your designs & web projects. Client feedback has never been easier. Point, click and type interactive comments right on top of your image mockups and live site designs. Collect visual feedback right on top of your designs, wireframes, pdfs, sketches and more. Gather and manage clear, contextual comments directly on top of your live website or web app. Get clear, contextual feedback Keep right on top of your websites and designs. Say goodbye to obscure requests and long, unreadable email chains! Stay organized, save time and move forward with the project. 100% white-label design presentations make you look like a pro. 1-click approval of designs and mockups couldn't be easier. Point, click & describe. Bug reporting has never been this easy. Visual and contextual UI feedback with your remote team.Starting Price: $109 per year -
46
Merchant Centric
Merchant Centric
See what’s being said in your reviews that impact sales and engage with customers online where they visit most. Discover the hidden value in your customer feedback data and identify what really drives revenue at your locations. Get insights and actions to beat your national and local competitors. Learn and leverage the success of top-performing businesses across the nation. Compared to top competitors, long wait times for food after ordering has the greatest negative impact on revenue. Evaluate the current food delivery process and determine if kitchen staff and servers are properly trained. Shine a light on your customer feedback that impacts your sales. Show all levels of management their progress at a regional, district, and location level. Monitor business performance, spot operational and employee issues, plus reply to reviews for all your locations in one platform. Manage customer feedback posted on your website alongside your social reviews.Starting Price: $49.95 per month -
47
Nextiva Survey
Nextiva
Highly targeted customer surveys help you engage with your customers and improve your business. Surveys help you understand customers better than ever while providing you with the feedback you need for constant improvement. Learn how happy employees are with your business through the use of surveys to help retain them and to guide you on how to improve the customer service they provide. Before investing your money into development, make sure you really know what your customers want by collecting marketing research with surveys. Get feedback from attendees to plan successful, seamless events that get better and better over time. Know how your customers feel about your company and the team members they interact with. Get feedback from attendees to plan successful, seamless events that get better and better over time. Learn how happy your employees are and what you can do to retain and engage them better.Starting Price: $10 per month -
48
Zonka Feedback
Zonka Feedback
Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform that helps businesses capture, analyze, and act on feedback across every customer touchpoint. From digital journeys and product experiences to support and frontline interactions, it brings together data from multiple channels and sources into a single platform—so teams can make smarter, faster decisions that improve customer experience and drive growth. With powerful surveys for NPS, CSAT, CES, and more, Zonka Feedback enables organizations to collect customer insights via Email, SMS, WhatsApp, Web, In-App, Kiosks, and offline modes. It integrates seamlessly with 50+ platforms including Salesforce, HubSpot, Intercom, and Zendesk to automate feedback workflows and build a 360° customer view.Starting Price: $199.00/month -
49
PageProofer
DGrigg Development
Faster client reviews, easier QA, instant feedback, better websites! PageProofer enables your clients and team to easily leave feedback, request changes, and manage QA tasks right on your website. Does your team use documents and spreadsheets to track issues? Do you get emails from your client when they want a change on their website? Are your developers wasting time figuring out which browser a bug happened in? Do you have a process to easily collect design feedback from your clients? Is your team tired of using a complicated bug tracking system? Pageproofer solves these problems. We took everything we have learned over 20 years of working with creative agencies and development teams to make PageProofer the feedback tool you would love to use. More importantly it's something your team and clients will love too.Starting Price: $30 per month -
50
InSite
InSite Webservices
Your clients and co-workers point the issue, enter a description and send. That’s it! InSite takes a screenshot and automatically adds the link, browser, OS, viewport and other relevant tech info. Forget cloudy email threads and data in multiple places. InSite provides a central workspace for all your feedback, data and communication with complete documentation. You can ask as many clients and colleagues as you want for feedback, we don’t restrict the number of reviewers you can have. Clients can just go to the website and review right away. They don’t need to sign up or log in to report their feedback and change requests. You define how often and what you want to get notified about, in-app or via email. You can interact right from your inbox. Everybody, not just developers or IT guys, can use InSite right away. It’s hosted in the cloud, there’s nothing to install. There is no need to ever delete a finished project, archive it and you can come back to it whenever you need.Starting Price: €20 per month