Audience
Businesses seeking a solution to build and sustain strong customer relationships
About Kilterly
Build and sustain strong customer relationships. Increase customer retention. Lower customer acquisition costs. How does Kilterly help you build long-lasting customer relationships? Our data-driven analysis engine tells you who is engaged, who is indifferent and who is ready to churn.Our proprietary survey tool was developed specifically for customer success. It even includes a unique way to measure customer sentiment based on responses. How likely is your customer to recommend your business or product? We give you the tools needed to measure NPS routinely and unobtrusively. Kilterly’s automated communication lets you create campaigns and task work-offs that take onboarding and nurturing of the customer relationship to a new level. Our platform lets you pick and choose which customer segments to reach out to when most needed. Multiple segmentation criteria are available. Structure your team’s workflow.
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Pricing
Starting Price:
$399.00/month
Pricing Details:
Kilterly offers three pricing tiers based on number of clients
Free Trial:
Free Trial available.
Integrations
Company Information
Kilterly
Founded: 2018
United States
kilterly.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Kilterly Frequently Asked Questions
Kilterly Product Features
Customer Engagement
Churn Management
Supported
Communication Management
Supported
Content Syndication
Supported
Feedback Collection
Supported
Analytics
Not Supported
Community Management
Not Supported
Gamification
Not Supported
Live Chat
Not Supported
Video Content
Not Supported
Customer Experience
Action Management
Supported
Dashboard
Supported
Feedback Management
Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Supported
Analytics
Not Supported
Customer Segmentation
Not Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Not Supported
Trend Analysis
Not Supported
Customer Satisfaction
Feedback Collection
Supported
Survey Management
Supported
360 Degree Feedback
Not Supported
Analytics
Not Supported
Call Reporting
Not Supported
Complaint Monitoring
Not Supported
Customer Success
Account Alerts
Supported
Account Management
Supported
Communication Management
Supported
Customer Engagement
Supported
Health Score
Supported
Onboarding
Supported
Usage Tracking / Analytics
Supported
Customer Lifecycle Management
Not Supported
Revenue Management
Not Supported
Win / Loss Analysis
Not Supported
