Audience
Companies of all sizes and enterprises in need of a solution to improve their operations
About ServiceGuru
The ServiceGuru Kiosk captures customer feedback at the point of interaction, making it simple to collect valuable and actionable feedback about your staff and business. Measure positive, neutral and negative attributes that affect your business. Collect actionable feedback from customers about their experience. So simple to setup you will be up and running in just 30 minutes. We set it all up for you! Allow customers to opt-in for special offers and marketing campaigns. See who your top performers are and who needs additional training. Multi-location comparison reports are available. Reviews are kept offline and private until you want to make them public. See who your top performers are and who needs additional training. Multi-location comparison reports are available. Recognize top performers and identify potential service issues sooner. Use your branding and terms throughout the entire experience.
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Key features include:
● Multi-channel reach across web, email, SMS, and more
● Real-time dashboards that highlight what matters most
● Customizable templates for NPS, CSAT, and other survey types
● Skip logic and branching to create dynamic survey flows
● Automated alerts that notify teams of urgent feedback
● Enterprise rollups to compare and track performance across locations
Learn more
Pricing
Starting Price:
$99.00/month/user
Pricing Details:
$249 startup then $99 per month includes iPad kiosk setup and training
Integrations
No integrations listed.
Company Information
ServiceGuru
United States
www.serviceguru.com
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Product Details
Platforms Supported
iPhone
iPad
Training
Documentation
Webinars
Live Online
In Person
Support
Online
ServiceGuru Frequently Asked Questions
ServiceGuru Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Complaint Monitoring
Feedback Collection
Survey Management
Call Reporting
Kiosk
Touch Screen
Usage Reporting
Virtual Keyboard
Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Wireless Internet Access