Audience
Companies of all sizes and enterprises in need of a solution to improve their operations
About ServiceGuru
The ServiceGuru Kiosk captures customer feedback at the point of interaction, making it simple to collect valuable and actionable feedback about your staff and business. Measure positive, neutral and negative attributes that affect your business. Collect actionable feedback from customers about their experience. So simple to setup you will be up and running in just 30 minutes. We set it all up for you! Allow customers to opt-in for special offers and marketing campaigns. See who your top performers are and who needs additional training. Multi-location comparison reports are available. Reviews are kept offline and private until you want to make them public. See who your top performers are and who needs additional training. Multi-location comparison reports are available. Recognize top performers and identify potential service issues sooner. Use your branding and terms throughout the entire experience.
Other Popular Alternatives & Related Software
IntouchCX™ Platform
The IntouchCX™ Platform connects surveys, mystery shops, audits, and inspections in one system, giving multi-location brands a clear view of how operations shape customer experience.
Key features include:
● Unified data across programs for complete performance analysis
● Real-time dashboards by region, location, channel, or program
● Predictive analytics to uncover satisfaction drivers and forecast outcomes
● Case management to assign, track, and resolve issues quickly
● Automated workflows and alerts that speed execution and reduce costs
● Integrations with Salesforce, Slack, APIs, and other enterprise systems
● Scalable, role-based access with performance rollups across the business
By replacing fragmented reporting with one connected platform, leaders can spot issues sooner, act with greater confidence, and measure the impact of each improvement. The result is stronger satisfaction, better compliance, more consistent execution, and clearer ROI across every location.
Learn more
IntouchSurvey®
IntouchSurvey® is built for multi-location brands to capture customer feedback and uncover trending issues, helping you understand whether expectations are being met across the organization, within a region, or at a specific location. It delivers the visibility leaders need to stay connected to the voice of the customer at every level.
You turn feedback into meaningful insight, gaining clarity on how operations impact satisfaction and acting quickly to resolve issues and scale successes.
Key features include:
● Multi-channel reach across web, email, SMS, and more
● Real-time dashboards that highlight what matters most
● Customizable templates for NPS, CSAT, and other survey types
● Skip logic and branching to create dynamic survey flows
● Automated alerts that notify teams of urgent feedback
● Enterprise rollups to compare and track performance across locations
Learn more
Feedbackly
Feedbackly offers an all-in-one Customer experience measurement and analytics platform that enables you to automate the analysis of your entire Customer experience journey with behavioral targeting, intelligent automation, and predictive analytics based on real emotions.
With Feedbackly, you can collect customer feedback from almost any channel imaginable, analyze it all in one place, and let smart integrations take action on your feedback automatically.
Feedbackly is the only CXM platform that enables you to measure the Emotional Value Index (EVI®) while providing insight on how your customers’ emotions impact revenue and churn throughout the entire customer journey.
Since our mission is to help companies create the world’s happiest customers, we make sure that our customers are the happiest- more than 95% of our customers stay with us! This is because Feedbackly provides all the tools, methods, and training needed for attracting and retaining more customers with a better CX
Learn more
eyefactive AppSuite
Create engaging interactive signage software solutions on any large-scale touchscreen, table, kiosk, stele or videowall. Combine and customize ready-to-use multitouch apps easily and integrate your own content and designs, with a minimum of time and cost, without any programming involved! Provide amazing interactive experiences for customers at the point of sale, engaging infotainment for museums, hotels or public spaces - as well as collaborative teamwork and exiting corporate communication.
The world’s first B2B app platform for professional touchscreen systems: Online app marketplace, AppSuite CMS software, cloud system management, touchscreen object recognition technology and excessive service and helpdesk area.
Compared to simple html point and click applications, all apps are based on eyefactive’s multiple awarded software technology to provide true multi-touch and multi-user experiences, with ultra-fast performance on any touchscreen system.
Learn more
Pricing
Starting Price:
$99.00/month/user
Pricing Details:
$249 startup then $99 per month includes iPad kiosk setup and training
Integrations
No integrations listed.
Company Information
ServiceGuru
United States
www.serviceguru.com
Videos and Screen Captures
Other Useful Business Software
$300 Free Credits to Build on Google Cloud
Put your $300 in credit toward real workloads, then keep building with free monthly usage for 20+ products. No commitment and no charge until you upgrade.
Product Details
Platforms Supported
iPhone
iPad
Training
Documentation
Webinars
Live Online
In Person
Support
Online
ServiceGuru Frequently Asked Questions
ServiceGuru Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Complaint Monitoring
Feedback Collection
Survey Management
Call Reporting
Kiosk
Touch Screen
Usage Reporting
Virtual Keyboard
Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Wireless Internet Access
