Audience
Quality analysts, developers, designers, product managers, web agencies, consulting companies, product companies, and many more…
About Redpen
Redpen simplifies feedback and bug reporting. It helps product and service teams by automatically capturing essential details, making it easier to quickly address feedback and fix issues.
Redpen For Developers
Empower product teams to submit visual feedback with automatically captured rich context, directly into issue tracking systems. It helps reduce development costs and increase feature velocity and efficiency.
Redpen For Service
A frictionless platform for users to submit feedback and issues. Incorporate user perspective and drive continuous product enhancements for a better user experience. Reduce support costs, and increase customer satisfaction.
Top Features
Visually Capture Issues with screen recording or screenshots
Automatically Capture Advanced Diagnostics
Built In Diagnostic Viewer
Seamless Integration With Your Issue Tracking and Service Desk Systems (Jira, Azure, HubSpot, GitHub and more)
Auto-Fill Templates
Other Popular Alternatives & Related Software
Ruttl
ruttl is the fastest way for product, marketing, sales and support teams to collect visual feedback, collaborate, and manage ideas through tools like website feedback, bug tracking and mobile app feedback. Users can leave comments directly on live websites/apps and make real time edits so they can give precise change values to the developers.
Currently, to review and track bugs on websites and mobile apps, people often resort to traditional methods such as taking screenshots, creating lengthy email threads, or having time-consuming meetings with developers. These methods can be frustrating and often lead to miscommunications and delays in the entire process.
That's why we built ruttl! With its powerful features, users can now easily edit content, replace images, and make design changes to web elements while seamlessly sharing all kinds of changes that need to be implemented by developers. With over 15000+ users, ruttl has transformed the visual feedback process.
Learn more about Ruttl
Userback
Userback is the leading user feedback and bug tracking solution for software teams looking to understand users and build better products.
With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT metrics. Add deep context to any piece of feedback via full session replay features.
Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn.
Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X.
No code? No problem. Start instantly with a code-free browser extension, perfect for internal QA and bug tracking.
Learn more about Userback
BugHerd
BugHerd is the world's simplest visual feedback & bug tracker tool for websites, loved by thousands of great teams worldwide to manage their web projects.
Point & click client feedback directly to your site, with ZERO project limits.
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🌟BugHerd works in 3 easy steps:🌟
1. Pin feedback to your webpage elements with the intuitive browser extension.
2. Contextual metadata is automatically added to all pins including; browser, OS, screen size & resolution, selector information and more.
3. Task cards are instantly created from feedback, helping you manage your workflow.
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No more emails, no more spreadsheets, no more headaches. Get started in minutes, with a free 14 day trial.
Learn more about BugHerd
Usersnap
Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops.
Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Product teams strive for user-centric processes and rely on Usersnap to gain clarity for product decisions. Grow in confidence with a scalable user feedback software as your partner.
Usersnap is right for you if want to:
✔️ Create a user-centered and welcoming feedback culture
✔️ Streamline all product feedback to identify top roadmap contenders
✔️ Save time on communicating technical and design improvements
✔️ Conduct more in-product user research and unleash UX insights
✔️ Have a constant stream of new user feedback to stay on top of the voice of customers.
Learn more about Usersnap
Pricing
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Ajmera Infotech
Founded: 2012
United States
www.redpen.ai/
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
In Person
Videos
Support
Phone Support
24/7 Live Support
Online
Redpen Frequently Asked Questions
Q: What kinds of users and organization types does Redpen work with?
Redpen works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Redpen support in their product?
Redpen supports these languages: English.
Q: What kind of support options does Redpen offer?
Redpen offers support via phone support, 24/7 live support, and online.
Q: What type of training does Redpen provide?
Redpen provides training in the form of documentation, in person, and videos.
Q: Does Redpen offer a free trial?
Yes, Redpen offers a free trial.
