Alternatives to Clare.AI

Compare Clare.AI alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Clare.AI in 2024. Compare features, ratings, user reviews, pricing, and more from Clare.AI competitors and alternatives in order to make an informed decision for your business.

  • 1
    CM.com

    CM.com

    CM.com

    Mobile communication and payments solutions. Combine messaging channels like WhatsApp with innovative payments to create true Conversational Commerce. We help companies communicate. Our customers use SMS, Voice and the world’s most popular chat apps: WhatsApp, Apple Business Chat, Google RCS. Start the conversation in the channel your customers prefer and let the AI bot do the talking. Integrate commerce in the conversation to drive conversions. CM.com is a licensed Payment Service Provider, offering a range of options for any channel with Apple Pay, Google Pay, WeChat Pay, Credit Cards and local payments like iDeal and Bancontact. CM.com is also a Ticketing platform helping festivals, museums and stadiums sell and manage any type of ticket. The Customer Data Platform takes marketing to a personal level. Identity and e-sign solutions assure authentication in any transaction.
    Starting Price: $0/month
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    Gupshup

    Gupshup

    Gupshup

    Headquartered in Silicon Valley, Gupshup is a leading conversational messaging platform that enables businesses to build engaging conversational experiences seamlessly across 30+ messaging channels using a single API. Gupshup offers an easy-to-use omnichannel messaging API, advanced bot-building platform and mobile marketing tools. Gupshup's messaging platform handles over 6 billion messages per month enabling over 39,600 businesses send messages to several billion users across popular messaging channels such as SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype and many more. Gupshup's constant innovation enables it to offer market leading features on its platform, enabling developers to build Interactive, Programmable and Rich omni-channel CX journeys across messaging services
    Starting Price: $0.01
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    Zammo.ai

    Zammo.ai

    Zammo.ai

    Zammo.ai enables you to create a ChatGPT-like experience using your web pages, knowledge base articles and document repositories. The experience can be made accessible across voice, text, Telephony/IVR and social channels and in multiple languages. The Zammo application resides securely on your Azure tenant. With Zammo’s user-friendly, affordable, and cross-platform solution, enterprises of all sizes can have a branded presence on voice, and deploy conversational communications in a surprisingly short amount of time with little or no professional IT help. Conversational AI opens up a whole new world for people with disabilities. We are passionate about our platform that makes interacting with enterprises possible for people that have traditionally been limited to a select few accessibility-compliant companies. Enterprise accessibility goals are easily achieved with Zammo. We provide the ability to reach new potential customers and interact with them in a natural and intuitive way.
    Starting Price: $5,000 per year
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    DeepConverse

    DeepConverse

    DeepConverse

    Connect to your knowledge sources and start automating incoming requests by as much as 80%. Continuously augmented knowledge articles. Provide precise and conversational answers for a delightful experience. Leverage Generative AI to get started effortlessly using just your knowledge sources. Integrate with existing backend systems, hand over conversations to agents smoothly, and share images, knowledge articles, and external links. Simplify complex support scenarios and improve self-service rates. Promote process compliance and onboard. At DeepConverse, we focus on helping to provide superior customer service and support through our AI-driven platform. Go beyond traditional chatbots to bring a seamless AI and automation solution that answers questions, provides rich automation, and improves customer engagement and satisfaction. Our AI chatbots are primarily used for customer service, customer support, IT support, and multi-channel assistance.
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    Certainly

    Certainly

    Certainly

    Certainly is a Conversational AI Platform made for ecommerce and customer service. Through our next-generation technology, companies are able to deliver exceptional experiences and scale their growth. Insights from conversations with visitors ensure fewer product returns, lower cart abandonment and higher customer lifetime value. Certainly is on a mission to help businesses build awesome user experiences by creating a digital twin of their best salesperson. The Certainly Conversational AI software connects seamlessly across the platforms you run your business on. From customer care, sales and marketing to community, HR and management, it’s your new conversational interface that turns any user interaction into a frictionless, convenient & relevant user experience. Wondering how automated chat can help your business? Get a demo Conversational AI chatbot tailored with your content and let one of our specialists walk you through it.
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    Heyday AI

    Heyday AI

    Hootsuite

    Heyday’s Conversational AI platform for retailers combines the power of AI with the human touch of your team to deliver 5-star customer experiences. Capture, engage, and convert leads 24-7 with an online sales assistant that never sleeps. Heyday personalizes your website’s customer experience by connecting to your product catalog to deliver tailored search results and recommendations, and looping in your associates only when customers are ready to buy. Heyday creates the ultimate personal shopper experience, powered by AI. Flooded with repetitive customer service requests? Heyday’s powerful Conversational AI technology provides an instant and always-on first line of support that removes time-consuming, recurring FAQs and order tracking questions from your team’s plate. That means, they can now focus their efforts on higher-value customer conversations while our chatbot takes care of the rest.
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    SmartAction

    SmartAction

    SmartAction

    SmartAction brings together best-of-breed technologies and services to deliver conversational AI as a fully managed experience. With more than 100 customer deployments, we know a thing or two about automating conversations that drive engagement and resolution. Why trust your CX to anything less? Building and managing a virtual agent has never been so easy — because we do it all for you. From the conversation design, implementation, and continuous optimization, the SmartAction CX team supports you at every step in the conversational AI journey. Because every customer interaction is different, SmartAction tailors its natural language understanding (NLU) system question by question, to achieve the highest accuracy possible. This approach enables our intelligent virtual agents to perform on par and sometimes even better than live agents.
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    SentiOne

    SentiOne

    SentiOne

    Boost your customer service from social listening tool to AI conversational bots. Stay up-to-date with online listening and data analytics. Join discussions with online customer service integration. Enhance your customer service with multichannel AI automation. Monitor online discussions that matter to your brand. By finding truly relevant insights with AI-based online listening and data analysis engine, you can fully manage your online brand image. Integrate your social profiles within one online brand management tool. Engage in online discussions with current or potential customers across all web channels to increase customer satisfaction. Redefine customer experience with disruptive technology. Include AI conversational bots into your brand communication and exceed audience expectations.
    Starting Price: $299 per month
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    LimeChat

    LimeChat

    LimeChat

    Amplify your brands’ growth using the world’s first level 3 conversational AI chatbot. Guide shoppers from product discovery to checkout across buying channels like website, apps, Messenger, Whatsapp, Instagram & SMS. Minimize drop-offs at every stage through conversational mediums like Whatsapp, Messenger, Instagram and SMS. Our human-level AI chatbot created exclusively for e-commerce companies reduces bounce rate by assisting your customers at the right moment. Engage with your customers who prefer buying on chat through click to WhatsApp, Click to Messenger and Google Adlingo ads. Retarget existing users through chat remarketing campaigns and enjoy higher open rates. Limechat chatbot’s strong backend integration delivers timely shipping updates to customers. Resolve post-purchase queries related to order modification & cancellation through automated workflows while decreasing resolution time by up to 90%.
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    NuBot Ai

    NuBot Ai

    Nuvento

    Nuvento is a New Jersey-based chatbot development services company that develops chatbots cost-efficiently to meet your organization’s knowledge management, customer support, self-service and related business needs. Our AI chatbots enhance your enterprise’s communication and personal assistance capabilities with real-time automated conversations with users in natural language making users capable of solving their queries on their own. We develop chatbots for enterprises that understand user intent and can respond to employees or customers according to data stored in the enterprise. Nuvento’s chatbot development expertise gives us the edge in enabling your enterprise to solve real business problems by developing a simple AI chatbot solution. Our chatbots enable retailers like you to get the most of conversational commerce. You can use chatbots we develop to let your customers interact with you. They can get purchase advice and basic customer support as well.
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    EBM

    EBM

    EBM

    Empowering enterprise teams to create, manage and scale engaging chatbots and embrace Conversational AI. Use chatbots to help guide the customer journey and drive sales. Rentokil Initial boosted their customer's experience and sales with Bessie, a 24/7 chatbot capable of handling queries, quotes, and customer service requests. EBM gives you the tools and operating model required to effectively manage, monitor, scale and continuously improve your chatbot programs to get the best business results. Empower teams to collaborate on creating and improving chatbots. Pinpoint and track high-impact content areas to drive business objectives and user satisfaction. Supervised learning of misunderstood responses. Omni-channel: Your chatbots can go wherever your customers are. Our API-first approach enables seamless integrations with your back-end platforms to control your end-to-end customer chatbot journey.
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    Herbie.ai

    Herbie.ai

    Herbie.ai

    Herbie.ai – A multi-national Conversational AI company (Part of SunSmart Global – 15+ years in enterprise solutions) Digital Transformation of Enterprises Unique Voice-Enabled Virtual Assistants to automate business cases. Franchise spread over 6 Countries – expanding to 13+. Instant enables seamless connection with 12+ Social Media platforms. The business provides end-to-end AI Solution that are "Innovative & Intelligent" in addressing the critical business needs of Mid to Large Corporates, built using advanced technology with applications across business verticals and geographies. Herbie.AI is a Microsoft Gold Application Development Partner, and is ISO 9001:2015 Certified. AI, ML & NLP based, Multi-lingual, Omni-channel, Always-on bots with transfer to agent. Improve your customer experience with ai powered conversational chatbot solution. Provide complete customer service with Herbie AI chatbots for customer support. Lower Customer Support Costs.
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    Inforobo

    Inforobo

    Brainasoft

    Inforobo is first of its kind voice enabled automated information assistant bot framework platform and artificially intelligent response system available in Software as a Service (SaaS) mode which provides all in one solution for sales, customer service, live chat, lead generation, website assistance, and natural language interface for knowledge-base. Inforobo bot platform makes it possible for your website visitors to engage in automated conversations with the virtual assistant by chatting or by simply talking with the help of speech to text and text to speech features. The bot or virtual agent acts as a guide, providing answers, guiding customers in their shopping decisions, and seamlessly escalating your sales. Inforobo's artificial intelligence also provides the front-line support so that your customer service staff can concentrate on more complex tasks.
    Starting Price: $19.00/month
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    Astute Bot

    Astute Bot

    Astute

    Conversational, instant service – everywhere your customers want it. Today’s customers expect 24/7/365 responsiveness from companies across a range of channels and devices. Give them what they want with an AI-driven chatbot. Astute Bot powers self-service experiences via web chat, SMS, social messaging, mobile apps, and voice assistants, offloading the most repetitive cases from agents while enabling customers to find the answers they seek – and letting them seamlessly connect with a human at any point in the interaction. Astute Bot™ provides a single platform for customer self-service across channels. Intelligently interprets the intent behind a customer’s question, and engages in a back-and-forth dialog to capture information. Decides how best to answer the question or resolve the issue based on what the bot has learned how to do. Pulls information from multiple sources – knowledge bases, internal documentation, order systems, and more – to deliver a personalized response.
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    Môveo AI

    Môveo AI

    Moveo AI

    Combine the best of conversational AI and ChatGPT chatbots. Upload your data in any format and automate more than 70% of your customer support operations. Automate your business processes 10x faster with the power of Môveo AI and GPT-3. Create an AI virtual agent in minutes by describing your business processes. The user-friendly interface, along with a drag-and-drop environment, enables you to craft an AI virtual agent on your own, requiring minimal or no developer intervention. Welcome to the easiest customer service support software on the market. Môveo’s state-of-the-art Natural Language Processing algorithms, allow our NLP chatbots to understand human communications in any language. Our statistical models can easily detect spelling & grammatical errors, syntax mistakes and slang language.
    Starting Price: $100 per month
  • 16
    Activechat

    Activechat

    Activechat, Inc.

    Complete conversational AI toolbox to help customer care teams provide top-level service for their clients. Smart AI chatbots - to automate repetitive customer service conversations with smart visual chatbot builder, and improve the productivity of your human teams. Live chat CRM - to handle all your channels (website, Facebook, SMS and Telegram) in a single live chat app and track the complete history of your customer communication. Conversational intelligence - to find the right words for every customer, grow sales and increase CSAT with conversational AI. Analyze conversations to predict conversions and reach out pro-actively. We believe that friends don't need support tickets to help friends!
    Starting Price: $49.00/month
  • 17
    GenieTalk.ai

    GenieTalk.ai

    GenieTalk.ai

    Our conversational intelligence platform empowers your agents to provide a frictionless experience to customers over voice, email, and chat. Integrate conversational AI into your CX workflow to make it faster and more efficient, reducing cost and response time. With real-time access to crucial information and step-by-step instruction, human agents can resolve tough and specialized calls with ease. Provide personalized support and resolve issues faster to turn individual interactions into sustaining customer retention. AI-powered virtual assistants reduce response time and provide quick resolutions, driving efficiency, loyalty, and growth at each stage of the customer lifecycle. Deliver dynamic and purposeful conversations over the clock to keep your customer engaged, conversations prospects and website visitors to valuable qualified leads. Easily integrate our virtual assistant solution across social media and instant messaging channels to connect with your customers.
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    Conversocial

    Conversocial

    Conversocial

    Only messaging channels provide continuous, convenient, and persistent customer conversations. And only Conversocial gives your brand preemptive, one-to-one, and scalable conversational CX. Join the world’s leading brands who believe in the power of messaging. Use Conversocial to care for your customers. Increase brand loyalty and customer satisfaction by resolving service-related conversations effortlessly. Use Conversocial to acquire more customers. Drive commerce through care with unique and memorable customer experiences — driven by adaptive automation. Use Conversocial to engage more customers. Retain your customers with targeted messages and personalized customer experiences on messaging channels. Using Notify, one Conversocial partner initiated over 2.5 million two-way conversations with an average open rate of 78% and an engagement rate of 8%.
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    Kasisto KAI

    Kasisto KAI

    Kasisto

    KAI is trained and ready to host the humanizing experiences today’s customers demand, while intuitively opening doors to deeper customer engagements. From simple retail transactions to the complex demands of corporate banks and wealth management, your customers want instant, intelligent answers to their questions. To provide this experience you need a digital platform that is robust enough to reason and smart enough to delight. And one that is extensible enough to meet your business needs. KAI helps you deliver. Unlike other conversational AI vendors, KAI comes pre-packaged with the financial skills and knowledge to create informed and effective conversations. And unlike chatbot vendors, KAI delivers truly humanizing experiences. KAI is a Digital Experience platform that allows companies to create branded intelligent digital assistants that deliver personalized, intelligent experiences across multiple channels.
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    Clinc

    Clinc

    Clinc

    Clinc’s revolutionary conversational AI has been proven successful at some of the largest banks worldwide. The best-in-class technology utilizes natural language processing that understands how people really talk, powering exceptional customer experiences. Clinc AI understands and follows complex conversations, enabling a vastly superior customer interaction. Customers can check balances, report lost or stolen cards, transfer funds, and gain deep insights into their spending habits in a single, seamless interaction—without ever speaking to a human. The less time customers spend waiting to hear from you, the happier they get. Through truly personalized interaction, you will improve retention and create a loyal base of customer advocates. Eliminate expenses associated with managing and scaling customer service teams.
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    Ivy.ai

    Ivy.ai

    Ivy.ai

    Ivy learns from your unique content sources such as your websites, calendars, and 3rd party software solutions. Our Deep Learning AI algorithm scans your content and automatically builds your bot’s brain on the fly - in minutes. Combine that with Ivy's pre-trained question recognition and conversation engine, and your bot will work out of the box with 100% custom content. Boost knowledge with Content Packs, curated collections of standardized knowledge with universal answers like Small Talk, Financial Aid, and more. Completely customize your bot's branding, add and modify as much bot knowledge as you'd like, and give your bot the personality that feels like you. Last but not least, your bot will continuously scan your web properties to detect changes and automatically updates its knowledge. You'll receive a daily report that summarizes new knowledge, modified knowledge, and any information you should consider removing.
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    Nuance Mix

    Nuance Mix

    Nuance Communications

    With one tooling platform across the full software development lifecycle, enterprises gain greater control, accelerated development time, and increased business agility. The result is conversational AI that drives business outcomes. Expand from traditional channels and approaches to conversational experiences powered by AI that span all channels and provide superior service. Get to market faster with easy to use tools that work across your teams allowing everyone to collaborate quickly on one project and accelerate initial application development. Tutorials, pre‑built expert design models, and forums help users think like an expert while quickly prototyping applications. Reusing and sharing design flows and coding across multiple channels eliminates the need to redo work. For technology leaders, the pressure is on to deliver unique conversational customer experiences, fast.
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    Amelia

    Amelia

    IPsoft

    As the market-leading Digital Employee and Conversational AI solution, Amelia delivers the best elements of human interaction – conversation, expression, emotion and understanding – to user experiences every day, driving deeper connections and greater business value. Powered by Amelia, the Digital Employee Builder enables companies to design custom-made, no-code Conversational AI at scale for a variety of use cases, accelerating deployment speed and time-to-value. Amelia's brain uses episodic memory, process memory, intent recognition and emotional intelligence to respond to complex queries, process transactions and deliver personalized customer service. It's why she's the industry's Most Human AI™. Amelia stores facts, concepts, and the associations between them in her semantic memory. From standard operating procedures (SOPs) to policy documents, she can be trained to apply them to conversations.
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    Pypestream

    Pypestream

    Pypestream

    Make your call center obsolete. Turn your enterprise into a conversational powerhouse with all-in-one cloud messaging. Always-on customer care. Provide your customers with a 24/7 immersive gateway to your business. Secure Transactional Messaging: Deliver rich, dynamic experiences with strict data privacy and get users to resolution. Full-Stack Platform: Leverage automation, conversational analytics, agent escalations, and self-service. AI Deployment Mastery: “Conversationalize” your brand and raise customer satisfaction with elite UX. No more AI pilots to nowhere, no more science projects. Pypestream customers achieve incredible ROI. It’s innovation with a proven business impact. Short-staffed due to coronavirus? It's time to put Pypestream's COVID-19 customer care starter packs to work.
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    Ambit

    Ambit

    Ambit

    Ambit is a Conversational AI platform that provides intelligent chatbots, or Digital Employees, to automate conversations with customers 24/7, on any channel, across voice, text and digital avatar. Ambit's Digital Employees automate responses to customer enquiries, increasing the speed of resolution times and reducing customer service costs by eliminating low-value, repetitive tasks. Our clients experience savings of up to 30% in serving their customer enquiries. The platform collects extensive data about your customer’s perceptions and concerns; which gives you the ability to better respond to their needs - now and in the future. We work with some of the world’s leading brands who trust us to build and on-board digital employees that reduce the time to value, create actionable insights and maximise valuable customer interactions.
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    OneChat

    OneChat

    OneHash

    OneChat is an omnichannel customer support tool. One can integrate it with their website and provide real-time support to their customers. Shared Inbox enables businesses to have all the communication activities on a single platform. Interactive Chatbots ensure a smooth conversation with all your prospective leads without any hassle. It can be integrated with websites, WhatsApp, Slack, Facebook Messenger, email accounts, APIs, and many more. All of this can be yours with an affordable cost of just $27/month. For any queries feel free to reach us on our website chat support portal. Communicate with all your customers across all channels without switching between apps. Save FAQs as preset replies for quickly responding to conversations. Using shared inboxes, communicate with your team internally about any conversation or query. Communicate with your customers and team in one place. Handle customer queries and manage internal discussions with ease.
    Starting Price: $27 per month
  • 27
    Sierra

    Sierra

    Sierra

    Enable your customers to get answers, solve problems, and take action through a natural, conversational experience. Deploy an AI agent that is always available, empathetic, and aligned to your brand tone and voice. Help customers with even their most complex issues, whether making an exchange or updating a subscription. Respond swiftly to changes in your business, and harness analytics and reporting to continuously improve the customer experience. Sierra’s conversational AI platform enables your company to build an AI agent that is personalized to your business and customers. Imbue your agent with your company’s identity, policies, processes, and knowledge, ensuring your agent represents the best of your business. Set goals to guide your agent to the right solutions, and set guardrails to ensure they stay on-point and aligned with your policies. Conversational AI isn’t just about answering questions and with Sierra, your AI agent can take action.
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    AiChat

    AiChat

    AiChat

    AiChat offers a suite of A.I-powered software for marketing, sales and customer service across multiple chat channels. Create a support environment that allows for automated conversations, human and A.I collaboration, as well as a 360 view of the customer that enables you to build better relationships with your customers. Provide 1:1 personal conversations with our easy-to-use design, personalization and automation tools. From smart segments to personalized customer journeys, our solution has all the features you need to boost marketing KPIs. Deliver a personalized shopping experience with an automated virtual sales assistant, understand your customer's preferences and maximize revenue with journey-aware product recommendations across multiple chat channels. Provide online visitors with automated instant responses to commonly asked questions, educate them about your products and services 24/7 and even gamify the chat experience to acquire more prospects.
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    Lekta

    Lekta

    Lekta AI

    Replace your IVR system with our AI-powered routing system, so customers contacting your call center can simply describe what they want to talk about. It's not only about a better customer experience, but also brings you data you can use to optimize your customer care processes. Let your customers handle the most popular tasks with an automated system. By freeing your customer care staff from the most repeatable work you are allowing them to develop their skills and specialize. It's a win for everyone - customers, employees and your business. Lekta is the perfect technology to take care of your outbound campaigns, like debt monitoring or customer satisfaction surveys. Each conversation generates a lot of business data, which you can use in your business intelligence systems. Your conversational agent should not only deliver the best customer experience, but also bring you valuable business insights.
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    SAP Conversational AI
    Manage business tasks smoothly by deploying powerful conversational AI interfaces with our end-to-end bot building platform. SAP Conversational AI is a collection of natural language processing services. As the conversational AI layer of SAP Business Technology Platform, it enables users to build and monitor intelligent chatbots in one interface to automate tasks and workflows. Build powerful enterprise chatbots quickly with low-code development and integration with the SAP ecosystem. Provide outstanding customer and employee experiences using chatbots and take the lead in the conversation-driven economy. Deliver personalized conversations at scale anytime, anywhere, and on any device using our proprietary multilingual natural language processing (NLP) technology. Automate time-consuming tasks from business processes so your resources can focus on value-added tasks.
  • 31
    Freddy AI

    Freddy AI

    Freshworks

    Our proven AI solution, now supercharged with generative AI, powers transformative customer and employee experiences. Freddy AI is bespoke and easy to use out of the box. Get ready to drive business impact that is truly transformational. Leverage the potential of Freddy AI to deliver personalized experiences, boost productivity, and foster rapid innovation. Say goodbye to delayed resolutions and clumsy conversations. With Freddy Self Service, intelligently automate support and increase deflections. Boost self-service and deliver quick responses to customers while freeing up agents’ time for higher-order work. Work smarter, not harder. With Freddy Copilot, you have an “always-on” AI collaborator. Get contextual information and insights, offload repetitive tasks, and do it all conversationally to maximize your team's productivity.
    Starting Price: $100 per month
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    Melinda

    Melinda

    Sirma

    Melinda is a conversational AI empowered by artificial intelligence (AI), NLP/NLU, and machine learning (ML) technologies, that mimic human conversations and provide automated proactive interaction with your customers in a natural way. The AI-based chatbot can help your organization fill the communication gaps between your business and audience, set up additional communication channels, and actively offer products and services. On top of using popular AI communication technologies, Melinda also relies on the innovative RPA (Robotic Process Automation) technology, which allows the chatbot to be used as a means of communication and actively participate in completing any inquiry. Sirma’s vast experience as an established software vendor for the banking industry has helped to create Melinda, a new generation conversational AI bot platform which enables the design of various banking bots that perform different roles and functions.
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    Aivo

    Aivo

    Aivo

    Since 2012, Aivo solves companies’ main challenges in customer service and sales growth with omnichannel solutions powered by Artificial Intelligence. Focused on giving people back their time, the company supplies brands of all sizes and different industries, such as Visa, General Motors, Uber, LG, Movistar, Amadeus, Avon, BBVA and Bayer, with easy-to-use solutions that help improve customer experience. Aivo operates globally with 7 offices in North America, South America and Europe, and a presence in 22 countries. Solve complex questions in real-time with live agents. Consolidate all questions from all your channels on one platform. Design automated customer experiences and resolve queries with conversational AI. Available 24/7 on all channels. Create WhatsApp campaigns simply and without code. Send relevant offers, and notifications, and capture new business. Aivo was designed to be the customer experience hub.
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    Synthetix

    Synthetix

    Synthetix

    Conversational Customer Engagement powered by AI. Automated and agent-assisted CX channels. Self-service has proven to help deflect customer contact by up to 50%, increase engagement and raise customer satisfaction. Intuitive AI-powered FAQ self-service software from Synthetix offers a fast, relevant and convenient way to help your customers find answers and navigate your FAQ content by typing naturally worded questions, without taking up precious resources from your customer care team. The new paradigm in customer engagement, a Synthetix FAQ Chatbot, or Virtual Agent, can generate new revenues as well as resolve customer queries. Our AI-powered chatbot technology doesn't wait until your customers want to contact you – it offers help and assistance from the moment they interact with your brand, qualifying them based on their needs, working with your CRM to personalise their experience, creating leads and tactically escalating them to the most appropriate contact channel.
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    Mercury

    Mercury

    Mercury

    Effective self-service and faster responses to your customers' questions, around the clock, lead to measurable improvements in your customer satisfaction. Dramatically increase your conversion rate with personalized product advice, suggestions, and purchase decision simplification. Automate your service effectively and have requests resolved before they become tickets. This significantly reduces the workload of your service team. Mercury's unique dialog technology enables an unmatched level of context, personalization, and intelligent dialog. This pays off for you by enabling more complex use cases and noticeably better UX. The active learning behavior combines two decisive advantages: It increases dialog robustness and guides your customers to the goal even with difficult questions, while leading to independent improvement of language comprehension.
    Starting Price: €500 per month
  • 36
    NativeChat

    NativeChat

    Progress

    Effortlessly pivot by adopting digital over in-person. Offer efficient self-service to both customers and employees. Embrace omnichannel. Get an AI edge on the competition and provide 24/7 self-service to customers. Streamline patient care with a secure and regulatory-compliant chatbot solution. Automate workflows. Onboard, engage, and enable employees in real-time, anywhere. NativeChat is a chatbot-building platform that allows organizations to automate repetitive tasks by using natural language interfaces. It provides a rich developer toolset and is extremely flexible in terms of deployment and integration with voice and conversational platforms. Stellar time to market with an innovative in-house bot engine. Programming-language agnostic, low-code implementations. Tap a new communication channel and model the visitor journey with a chatbot that’s easy to train and configure. Deliver always-on, tailored experiences to visitors.
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    Azure Bot Service
    A managed service purpose-built for bot development. Develop intelligent, enterprise-grade bots that help you enrich the customer experience while maintaining control of your data. Build any type of bot—from a Q&A bot to your own branded virtual assistant—to quickly connect your users to the answers they need. Create a bot that can naturally interact with users by easily integrating Cognitive Services. Use open-source SDK and tools to build, test, and publish your bot to Azure. Deploy your bot to popular channels, wherever your customers interact. Create your own branded virtual assistant using solution accelerators. Integrate Bot Service across multiple communication channels to reach more customers, more often. Apply bots to channels including your website or apps, Microsoft Teams, Skype, Slack, Cortana, and Facebook Messenger.
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    Rezo

    Rezo

    Corrz TechnoSolutions

    Automate Conversations. Automate Actions. An AI Powered platform that automates conversations, reduce resolution time and enhances customer experience over Voice, Email, Chat, Whatsapp and Social. Drive automation on all channels Innovate the way you communicate with your customers Voice Email Whatsapp / Chat Social Media. Conversational AI success stories for enterprises. Delighting customers and improving operational efficiency. 85%+ Customer support fully automated (including voice call). 70%+ Reduction in the resolution time. 30%+Improvement in the operational efficiencies and reduction in the cost. Rezo.ai simplifies workflows by performing many of the time consuming, manual tasks that humans are unable to perform at the speed and scale required for efficient and effective customer interactions. Using deep learning and neural networks Rezo.ai understands the customers and provides them end to end resolution. A platform to transform the customer experience landscape
  • 39
    e-bot7

    e-bot7

    e-bot7 GmbH

    Simplifying Conversational AI. We automate Customer-Facing Conversations. Simple, Fast, Efficient. The leading & easy to use Conversational AI platform. Integrate on all channels and tools in any language. Launch within minutes. Manage all bots across your organization in one platform made for non-technical and technical people. Plug and play technology – no coding required. Agent+AI® hybrid model (real-time supervised learning). Omnichannel integration (communication channels & backend systems).
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    Charles

    Charles

    Charles

    We help brands to pioneer conversational commerce by integrating shop systems, chat apps & bots in one intuitive design. Introducing charles, the conversational commerce suite for consumer brands. For brands who want to talk and build relationships with their customers. A beautiful & intuitive UI that integrates messenger API’s with commerce backend. Bringing your product catalogue & checkout experiences into conversational journeys. Get opt-ins, build subscriber lists and notify your customers about new products, campaigns, restock or shipment tracking with opening rates of >95%. We help you transform website traffic into 1:1 meaningful conversations for higher conversion rates and lower returns. We believe chat can be for retention, what social media is for acquisition. Offer a personal concierge to your (best) customers, at scale, without login. Integrate into your customers' daily habits. Messenger apps are now 20% bigger than Social Networks.
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    Tiledesk

    Tiledesk

    Tiledesk

    Tiledesk is an open source instant messaging platform for orchestrating and delivering conversational services and applications. Based on the MQTT protocol, Tiledesk orchestrates instant, asynchronous and multichannel communication among all stakeholders of a typical conversational architecture: chatbots, support operators, end users, colleagues, applications, etc. Main Features: • Live Chat Widget with full multichannel experience on Web and Mobile; • Resolution Bot to automate customer support; • Easy Integration with all major AI-platforms, cloud and Open source, from DialogFlow to RASA; • Chat Tools like typing indicator, off-line access, delivery receipts, contact list, conversation history and much more; • Team Organization with multi-project management, SLAs setting, smart assignment of the queues, departments organization and much more; • Seamless conversation allows to “jump” between different channels; • Ticketing Management system; • Monitoring dashboard.
    Starting Price: €25/month
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    Botco.ai

    Botco.ai

    Botco.ai

    Botco.ai is a conversational marketing platform that enables intelligent chat between businesses and their customers. The best conversations are more than words. Help your customers find what they want, when they want it. Listening is the key to every good conversation. Build and foster relationships to learn more about potential customers. Botco.ai easily handles conversations about your company and products. Connect your customers to location-specific information and encourage scheduling, connections and purchasing across all locations. Go where the customer is. Our tools can be implemented across the most popular messaging channels in the world. Botco.ai is powered by Artificial Intelligence allowing each conversation to be authentic. The intelligent conversation processes messages and smoothly handles customer requests. Botco.ai can deploy chatbots on messaging apps, sms and websites.
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    Take Blip

    Take Blip

    Take Blip

    Help your customer the smart way in their digital channel of choice. Automate your relationship with the customer, create personalized conversations through the power of artificial intelligence and increase your business’ digital results. Whatever the segment of your business is, solutions to strengthen your customers' digital experience. Implement solutions for different departments of your company and explore all integration possibilities. Chat with your customer within the main digital channels, such as WhatsApp, and improve your conversation rates. Surprise your customer with fast and efficient service on their favorite platform. Make the purchase journey shorter with a single conversation thread and avoid having your customer go through multiple channels. Access strategic data created from interactions on WhatsApp and other points of contact with the brand. Get clearer and closer conversations with employees within the apps they already use on a daily basis.
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    Nuacem

    Nuacem

    Nuacem AI

    Nuacem AI is a Conversational AI-Powered Customer Engagement Platform that can amplify customer experience on Text, Voice & Video channels. With our Intelligent CX technology solutions, enterprises can deliver an exceptional conversational experience to customers & automate business communications. We are experts in creating a better customer experience for any enterprise via Conversational AI. Our customers benefit from a unique combination of in-depth AI knowledge and extensive experience in customer engagement, support, and experience for business applications. Nuacem AI is a global leader in conversational AI automation for contact centers. Its low-code platform enables enterprises to automate customer communications using intelligent voice and chatbots. With precise, reliable intent recognition, highly flexible dialogs, and seamless integration into backend systems, Nuacem AI creates superior user experiences and helps companies reduce support costs and improve scalability.
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    Quiq

    Quiq

    Quiq

    Quiq is a customer engagement solution delivering personalized interactions across SMS/Text Messaging, Apple Business Chat, Google's Business Messages, Live Chat, Twitter, Facebook, and WhatsApp. With Quiq’s Conversational Engagement Platform you can design conversational experiences your customers will love. Orchestrate conversational interactions involving both bots and humans. Any combination of native Quiq customer service chatbots, bots developed in third-party bot frameworks and human agents can participate in a conversation.
    Starting Price: $250 per month
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    Sophia Chatbot
    Sophia Chatbot is an innovative tool to manage customer engagement increasing customer satisfaction and conversion rate. Thanks to Sophia Chatbot the users interact with an intelligent natural interface, which understands their intentions by providing answers, guiding them in their purchasing decisions and helping them during the subscribtion process and onboarding phase. Usually more than 90% of the questions asked by customers are repeated. This means that much of the time is spent provinding the same answers to the same or similar issues. Sophia Chatbot provides front-office support so that customer service staff can focus on more complex tasks drastically reducing calls to the contact center. Optimizes customer service workload. Semantic layer, conversations are in natural language. Interacts with the company’s knowledge base so you can keep updated on customer’s requirements. Trasfer to human operator if the complexity of the conversation requires it.
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    Sirius

    Sirius

    Data Semantics

    The all-in-one chatbot platform that outshines all conversational platforms. Sirius is designed to optimize the workflow of employees and increase transactional conversions from conversations with your customers while having a delightful conversation flow. This chatbot platform is designed to offer complete control to administrative teams and can be deployed on multiple channels and sources within a few hours! Dive right in to explore the uber-cool, Sirius. Get the usage analytics of your user behavior with the most relevant metrics on the dashboard of SiriuBOT. Get your Power BI KPIs and reports on any channels of the bot’s chat interface withing seconds, anytime, anywhere. SiriusBOT is smart enough to understand the intent of users and enables you to completely manage them from the backend. Identify the unanswered queries by the bot and train it to become smarter for your users, with every interaction.
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    Gnani Bot Builder Platform
    The “for all” platform has been designed to cater to a breed of “citizen campaign managers” without the need for any technical know-how. Enable training for 50+ use cases on the go (<10 mins) for effortless conversations across the customer journey. Train bots for seamless deployment across 15+ channels such as telephony, web, social, WhatsApp, and many more. Our ready-to-use templates for industries such as banking, insurance, automotive, ecommerce, etc. empower teams to save time and effort. Web SDK plus channel-specific integrations pave the way for easy deployment of designed bots across multiple channels within minutes. Add images, docs, short links, carousels, etc. to make text conversations visually engaging and enchanting for your customers. This unique feature allows for the conversion of text from one language to another without the need for typing manually for each language.
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    Dasha

    Dasha

    Dasha

    Dasha is a conversational AI-as-a-service platform that lets you embed realistic voice and text conversational capabilities into your apps or products. With a single integration, create smart conversational apps for web, desktop, mobile, IoT, and call centers. DashaScript is an event-driven declarative programming language used to design complex real-world conversations that pass a limited Turing test. Automate call center conversations, recreate the Google Duplex demo in under 400 lines of code or create a no-code GUI for your users that translates into DashaScript code. If it is connected to the internet and has access to a speaker/mic, it can run a Dasha application. Your conversational voice/chat apps use your existing infrastructure, including databases, external services (Airtable, Zendesk, TalkDesk, etc.), and business logic. Run conversations through anything. Feed your custom data into Dasha and consume results where they provide the most value.
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    Frontnow Advisor
    Reinvent your pre-sales customer journey with conversational AI and have your customers make the right buying decision. Wow customers, increase average order value and boost sales with a personal concierge to help resolve your customers' queries and fulfill their underlying needs. Keep your customers on your website by giving them the information they're looking for, ensuring a stress-free shopping experience through expert guidance. Connect your back end to almost any system with ready-made connectors or APIs. Provide a unified and tailored experience and go even further with hyper-personalization. Overcome language barriers and communicate in 117 languages with region-specific terminology. Learn what drives your customers’ purchase intent through extensive analytical insights. Feel safe thanks to our solid security systems, your data is protected. Tailor design, features, and consultations precisely to your brand's unique requirements.