Audience

Businesses searching for a solution to improve their services and increase sales

About Certainly

Certainly is a Conversational AI Platform made for ecommerce and customer service. Through our next-generation technology, companies are able to deliver exceptional experiences and scale their growth. Insights from conversations with visitors ensure fewer product returns, lower cart abandonment and higher customer lifetime value. Certainly is on a mission to help businesses build awesome user experiences by creating a digital twin of their best salesperson. The Certainly Conversational AI software connects seamlessly across the platforms you run your business on. From customer care, sales and marketing to community, HR and management, it’s your new conversational interface that turns any user interaction into a frictionless, convenient & relevant user experience.

Wondering how automated chat can help your business? Get a demo Conversational AI chatbot tailored with your content and let one of our specialists walk you through it.

Integrations

Ratings/Reviews

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features 0.0 / 5
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Company Information

Certainly
Founded: 2016
Denmark
www.certainly.io

Videos and Screen Captures

Certainly Screenshot 1
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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
In Person
Support
Phone Support
Online

Certainly Frequently Asked Questions

Q: What kinds of users and organization types does Certainly work with?
Q: What languages does Certainly support in their product?
Q: What kind of support options does Certainly offer?
Q: What other applications or services does Certainly integrate with?
Q: Does Certainly have a mobile app?
Q: What type of training does Certainly provide?

Certainly Product Features

Chatbot

Prediction Not Supported
Machine Learning Not Supported
Natural Language Processing Not Supported
Context and Coherence Not Supported
Payment Integration Not Supported
Call to Action Not Supported
Inline Media / Videos Not Supported
Social Media Integration Not Supported
Sentiment Analysis Not Supported
Reporting / Analytics Not Supported
Human Takeover Not Supported
Ready-made Templates Not Supported

Conversational AI

Code-free Development Supported
Contextual Guidance Supported
Intent Recognition Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Supported
For Developers Not Supported
Sentiment Analysis Not Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Not Supported

Conversational Marketing

Appointment Scheduling Not Supported
Audience Segmentation Not Supported
Multi-Channel Communication Not Supported
Video Chat Not Supported
Chatbot Not Supported
Mobile Messaging Not Supported
Product Recommendations Not Supported
Lead Distribution Not Supported
Group Messaging Not Supported
Email Automation Not Supported
Lead Qualification Not Supported
Human Handover Not Supported

Certainly Additional Categories