Audience

Companies that need a social listening and AI chatbot/voicebot solution

About SentiOne

Boost your customer service from social listening tool to AI conversational bots. Stay up-to-date with online listening and data analytics. Join discussions with online customer service integration. Enhance your customer service with multichannel AI automation. Monitor online discussions that matter to your brand. By finding truly relevant insights with AI-based online listening and data analysis engine, you can fully manage your online brand image. Integrate your social profiles within one online brand management tool. Engage in online discussions with current or potential customers across all web channels to increase customer satisfaction. Redefine customer experience with disruptive technology. Include AI conversational bots into your brand communication and exceed audience expectations.

Pricing

Starting Price:
$299 per month
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

SentiOne
Founded: 2011
Poland
sentione.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online

SentiOne Frequently Asked Questions

Q: What kinds of users and organization types does SentiOne work with?
SentiOne works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does SentiOne support in their product?
SentiOne supports these languages: English.
Q: What kind of support options does SentiOne offer?
SentiOne offers support via phone support and online.
Q: What other applications or services does SentiOne integrate with?
SentiOne integrates with: Facebook, Instagram, LinkedIn, and X (Twitter).
Q: Does SentiOne have a mobile app?
Yes, SentiOne has a mobile app for iPad, iPhone, and Android.
Q: What type of training does SentiOne provide?
SentiOne provides training in the form of documentation, live online, and webinars.
Q: Does SentiOne offer a free trial?
Yes, SentiOne offers a free trial.
Q: How much does SentiOne cost?
Pricing for SentiOne starts at $299 per month.

SentiOne Product Features

Chatbot

Prediction Not Supported
Machine Learning Not Supported
Natural Language Processing Not Supported
Context and Coherence Not Supported
Payment Integration Not Supported
Call to Action Not Supported
Inline Media / Videos Not Supported
Social Media Integration Not Supported
Sentiment Analysis Not Supported
Reporting / Analytics Not Supported
Human Takeover Not Supported
Ready-made Templates Not Supported

Conversational AI

Virtual Assistant Not Supported
Intent Recognition Not Supported
On-Screen Chats Not Supported
Code-free Development Not Supported
Speech Recognition Not Supported
For Developers Not Supported
Omni-Channel Not Supported
Multi-Languages Not Supported
Speech Synthesis Not Supported
Sentiment Analysis Not Supported
Contextual Guidance Not Supported
Pre-configured Bot Not Supported
Reusable Components Not Supported

Customer Service

Live Chat Not Supported
Appointment Management Not Supported
Self Service Portal Not Supported
Queue Management Not Supported
Workflow Management Not Supported
Surveys & Feedback Not Supported
Knowledge Base Not Supported
Alerts / Escalation Not Supported
Performance Metrics Not Supported
Call Center Management Not Supported
Virtual Assistant Not Supported
Social Media Integration Not Supported
Email Management Not Supported

Social Media Monitoring

Audience Segmentation Not Supported
Competitive Analysis Not Supported
Configurable Alerts Not Supported
Customer Engagement Not Supported
Dashboard Not Supported
Impact Scoring Not Supported
Influencer Tracking Not Supported
Reputation Management Not Supported
Sentiment Analysis Not Supported
Trend Tracking Not Supported

SentiOne Additional Categories