Audience
Companies and businesses searching for a solution to create, manage and scale engaging chatbots
About EBM
Empowering enterprise teams to create, manage and scale engaging chatbots and embrace Conversational AI. Use chatbots to help guide the customer journey and drive sales. Rentokil Initial boosted their customer's experience and sales with Bessie, a 24/7 chatbot capable of handling queries, quotes, and customer service requests. EBM gives you the tools and operating model required to effectively manage, monitor, scale and continuously improve your chatbot programs to get the best business results. Empower teams to collaborate on creating and improving chatbots. Pinpoint and track high-impact content areas to drive business objectives and user satisfaction. Supervised learning of misunderstood responses. Omni-channel: Your chatbots can go wherever your customers are. Our API-first approach enables seamless integrations with your back-end platforms to control your end-to-end customer chatbot journey.
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Company Information
EBM
United States
enterprisebotmanager.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
24/7 Live Support
Online
EBM Frequently Asked Questions
Q: What kinds of users and organization types does EBM work with?
EBM works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does EBM support in their product?
EBM supports these languages: English.
Q: What kind of support options does EBM offer?
EBM offers support via 24/7 live support and online.
Q: What other applications or services does EBM integrate with?
EBM integrates with: Dialogflow, Facebook Messenger, Google Assistant, Google Cloud Platform, HubSpot CRM, HubSpot Customer Platform, IBM Watson, Adobe Marketo Engage, Mailchimp, Microsoft Teams, Microsoft 365, Pipedrive, Salesforce, Microsoft SharePoint, Slack, Telegram, Twilio, WeChat, WhatsApp, and Zendesk.
Q: Does EBM have an API?
Yes, EBM has an API.
Q: What type of training does EBM provide?
EBM provides training in the form of documentation, live online, and videos.
