Audience
Companies and businesses interested in a solution to increase their sales and improve their services
About Aivo
Since 2012, Aivo solves companies’ main challenges in customer service and sales growth with omnichannel solutions powered by Artificial Intelligence. Focused on giving people back their time, the company supplies brands of all sizes and different industries, such as Visa, General Motors, Uber, LG, Movistar, Amadeus, Avon, BBVA and Bayer, with easy-to-use solutions that help improve customer experience. Aivo operates globally with 7 offices in North America, South America and Europe, and a presence in 22 countries. Solve complex questions in real-time with live agents. Consolidate all questions from all your channels on one platform. Design automated customer experiences and resolve queries with conversational AI. Available 24/7 on all channels. Create WhatsApp campaigns simply and without code. Send relevant offers, and notifications, and capture new business. Aivo was designed to be the customer experience hub.
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Pricing
Pricing Details:
Contact our representatives to get a quote: https://www.aivo.co/en/get-a-quote-quick-onboarding/
Integrations
Company Information
Aivo
Founded: 2012
Argentina
www.aivo.co
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Windows
Mac
Linux
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online
Aivo Frequently Asked Questions
Aivo Product Features
Artificial Intelligence
Chatbot
Supported
For Healthcare
Supported
For Sales
Supported
For eCommerce
Supported
Machine Learning
Supported
Multi-Language
Supported
Natural Language Processing
Supported
Predictive Analytics
Supported
Process/Workflow Automation
Supported
Image Recognition
Not Supported
Rules-Based Automation
Not Supported
Virtual Personal Assistant (VPA)
Not Supported
Chatbot
Call to Action
Supported
Context and Coherence
Supported
Human Takeover
Supported
Inline Media / Videos
Supported
Machine Learning
Supported
Natural Language Processing
Supported
Payment Integration
Supported
Prediction
Supported
Ready-made Templates
Supported
Reporting / Analytics
Supported
Sentiment Analysis
Supported
Social Media Integration
Supported
Conversational AI
Multi-Languages
Supported
Omni-Channel
Supported
On-Screen Chats
Supported
Pre-configured Bot
Supported
Sentiment Analysis
Supported
Speech Recognition
Supported
Virtual Assistant
Supported
Code-free Development
Not Supported
Contextual Guidance
Not Supported
For Developers
Not Supported
Intent Recognition
Not Supported
Reusable Components
Not Supported
Speech Synthesis
Not Supported
Customer Communications Management
Chat / Messaging
Supported
Content Management
Supported
Interactive Content
Supported
Multi-Channel Communications
Supported
On-Demand Communications
Supported
Personalization
Supported
Video Content
Supported
Batch Communications
Not Supported
Email Distribution
Not Supported
Print Management
Not Supported
Template Management
Not Supported
Customer Service
Knowledge Base
Supported
Live Chat
Supported
Performance Metrics
Supported
Self Service Portal
Supported
Surveys & Feedback
Supported
Virtual Assistant
Supported
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Queue Management
Not Supported
Social Media Integration
Not Supported
Workflow Management
Not Supported
Live Chat
Third Party Integration
Supported
Canned Responses
Not Supported
Customizable Branding
Not Supported
Geo Targeting
Not Supported
Offline Form
Not Supported
Proactive Chat
Not Supported
Screen Sharing
Not Supported
Transfers / Routing
Not Supported
Website Visitor Tracking
Not Supported
