Best Chato Alternatives & Competitors

Chatwik

Chatwik is an all-in-one customer communication and support platform that brings customer conversations into one unified workspace. Teams can manage live chat, WhatsApp, Facebook Messenger, Instagram, Email, Telegram, LINE, and SMS from a shared inbox. It includes conversation assignment, internal notes, saved replies, customer profiles, CRM, browser session tracking, AI-powered reply suggestions, conversation summaries, translation, and message enhancement. Chatwik also provides a Help Center for self-service support, automation rules, analytics and insights, CSAT tracking, response-time monitoring, and customizable website chat widgets. It helps support, sales, and marketing teams collaborate efficiently, respond faster, and maintain complete customer context across channels.

Starting Price: $9.99

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Tobachat

Tobachat is a cloud-based WhatsApp Business platform for small businesses and service and sales teams. Its shared inbox lets teammates handle conversations from a business number, assign chats, and use contact records and labels to organize follow-up. Teams can send approved message templates and opt-in campaigns, create visual automations for replies, reminders, booking changes and updates, and request customer reviews. An AI agent can draft or send answers based on business-provided information, with conversation handoff to a teammate when needed. Built-in integrations connect Zapier, FareHarbor and LetsBook; webhooks and API-call steps support connections to other systems. The platform is designed for customer communication and routine service workflows on WhatsApp Business Platform, including booking-related notifications and marketing to opted-in contacts.

Starting Price: €24/month

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TimelinesAI

Automate your processes with TimelinesAI, manage WhatsApp for your business and improve your sales and customer support teams. You can create your rules on WhatsApp and focus on business growth. Set the integration once, and always get automatic updates into your CRM. Your team will always know if there are any special deals, offers, or meaningful discussions with your clients. TimelinesAI supports the connection of multiple Whatsapp numbers and groups. You can send mass marketing messages to your contacts. You can upload a CSV list with contact numbers and send the Mass messaging campaign on Whatsapp. If there was no previous communication with the person, TimelinesAI will automatically start a new chat. Your users can gain shared access to the Whatsapp account from multiple devices. You can connect a Whatsapp account to up to 4 additional Whatsapp Web or Desktop applications of your employees. Connect Shared Inbox and review how your team members communicate with your clients.

Starting Price: $10 per user per month

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SendSeven

SendSeven GmbH

SendSeven is a GDPR-compliant unified messaging and customer engagement platform that connects WhatsApp, SMS, Email, Instagram, Messenger, Live Chat, Telegram, and browser push through one REST API and one shared inbox. Official Meta Business Partner. Core capabilities: • Shared inbox for support & marketing — all channels with assignments, tags, notes • WhatsApp Business API with Coexistence — connect your number without migrating • AI chatbot & Knowledge Base — RAG answers from your content, human handoff • Visual Flow Builder — no-code automation • Campaigns — WhatsApp broadcasts, SMS, email, and browser push • REST API, webhooks, Zapier & n8n — one endpoint, every channel • Analytics and auto-translation (100+ languages) Plans from €49/month; API Only from €9/channel/month. No per-user fees. Unlimited seats and contacts. Free inbound. EU servers (Frankfurt). Made in Germany. EU AI Act ready. 14-day free trial, 100 test messages, no credit card.

1 Rating

Starting Price: €9 per channel/month

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Rasayel

Rasayel is a Meta Business Partner committed to solving the real-world communication challenges faced by businesses today. By focusing on WhatsApp, the platform capitalizes on the app's wide adoption & conversational nature to provide businesses with a fast & personal way to connect with customers. With a solid feature set & deep, powerful integrations, Rasayel offers a communication experience that combines ease of use with modern & innovative capabilities. Using Rasayel's shared team inbox, you can manage your customer conversations over WhatsApp, ensure high-quality sales conversations & deliver exceptional customer experiences. Here are some feature highlights: - Quick 3-minute sign-up - Shared Team Inbox with 2-way messaging - WhatsApp Chatbot - WhatsApp Flows: Operational, Notificational & Promotional Flows - Campaigns - Reporting & Analytics - WhatsApp Broadcasts & Bulk Messaging - Open APIs & Webhooks - Automation: Automated Bots & AI Tools - Mobile apps

Starting Price: $30/month/user

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WA Multi

Fiveium

WA Multi is a Windows desktop application for organizing multiple WhatsApp Web sessions in one application. It brings separate sessions into a tabbed interface so users can switch between them without juggling individual browser windows. Each session remains a distinct messaging workspace, helping users keep accounts and conversations arranged in one place. The application is intended for people who use more than one WhatsApp account for personal and work activities, including business messaging workflows. It provides a single desktop location for viewing and moving among those sessions, rather than requiring users to manage each session in a separate browser window. WA Multi is independent software and is not affiliated with or endorsed by WhatsApp or Meta.

Starting Price: 9/mo

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Zaptick

Zaptick is an AI-native customer communication platform built to help businesses run every conversation from a single place. It brings WhatsApp, Email, RCS, SMS, Voice AI, and Instagram into one dashboard, backed by a unified team inbox, a no-code workflow builder, AI chatbots and voice agents, native WhatsApp catalogue, and live analytics, so teams are not stitching together five separate tools to manage customer communication. Built for modern businesses that need faster communication and better engagement, Zaptick helps sales, support, and marketing teams streamline operations while delivering better customer experiences.

Starting Price: ₹1,420/month

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Atom

Evolve communication with your customers via courier. 8 out of 10 clients prefer to be served via Messaging platforms such as WhatsApp, FB Messenger or Twitter. Our intelligent conversational platform simplifies your work by unifying the chats that your customers send from popular messaging apps (WhatsApp, Messenger, Instagram, Telegram, among others) and manages them in one place, facilitates the shopping experience and provides immediate attention by automating responses. Connecting your main channels. We integrate all messaging channels into an intelligent conversational platform, which simplifies the visibility and traceability of service and sales. We automate 80% of human interactions, reducing service costs by 50% and multiplying sales by 30%. We convert 30% of the leads generated via marketing. Chatbots with official WhatsApp integration Register, automate, order, respond, monitor and enhance all the conversations that your company carries out through Whatsapp.

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Ominiflow

Ominiflow gives growing teams everything they need to run marketing, sales, and customer support from one WhatsApp number: a drag-and-drop chatbot builder for answering FAQs and qualifying leads, a shared team inbox so multiple agents can handle conversations without stepping on each other, and a built-in CRM that turns chats and ad clicks into tracked leads instead of scattered messages. For e-commerce and D2C brands, customers can browse a full product catalog and pay directly inside WhatsApp — no app switching, no separate checkout link. Real estate teams use it to automate site-visit bookings straight from a lead's first message. Clinics, schools, and service businesses use it to stop losing customer replies in a single overworked phone. Ominiflow connects natively with the tools businesses already run on — Shopify, WooCommerce, Zoho, HubSpot, Salesforce, Razorpay, and 60+ others — so WhatsApp becomes another connected channel, not a disconnected side tool.

1 Rating

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Chakra Chat

ChakraHQ

Chakra Chat is an official WhatsApp Business API platform for sales, support, and marketing teams. Manage all conversations through a Shared Chat Inbox, run Template Broadcast Campaigns to segmented lists, and automate customer interactions with Chatbots and AI Agents 24/7. Built for eCommerce: integrate Shopify, WooCommerce, or Wix, sync your product catalog, and convert WhatsApp conversations into sales. Key features: • Shared Chat Inbox & automated chat assignment • Template Broadcast Campaigns — segmented messaging at scale • Chatbots & AI Agents — automate conversations • WhatsApp Business API Calling • WhatsApp Groups API • eCommerce & Catalog Integration • Lead Management • Reporting & Insights — delivery & read rates, chat metrics • Chakra APIs — integrate tech stack • API Integration Partner & Agency Partner programs No markup on Meta's standard template message rates. Supports multiple WhatsApp numbers, coexistence setup, and assisted onboar

Starting Price: $12.49/month

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WaFlow

WaFlow.io

WaFlow is an all-in-one business management and customer engagement platform for businesses, combining WhatsApp and Instagram communication with retail management capabilities. It provides a unified team inbox for managing customer conversations, contacts, broadcasts, product catalogs, and customer engagement. For retail businesses, WaFlow includes product and inventory management, supplier and purchase order management, goods receipts, stock tracking and transfers, stock counts, POS, billing, cash sessions, returns, customer loyalty, and business reports. WaFlow also supports customer segmentation, broadcasts, roles and permissions, analytics, tagging, automated agent assignment, WhatsApp commerce, integrations, REST APIs and webhooks. It helps businesses manage sales, inventory, retail operations, customer support, and customer communication from a single platform.

Starting Price: $8/month

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Agniix

Agniix Labs

Agniix is a browser-based WhatsApp sales and follow-up tool for independent agents, distributors, field salespeople and small Indian businesses, including loan, insurance and property sales. It connects a business number to WhatsApp's official Business API. Users can import opted-in contacts from CSV or Excel, prepare Hindi or English message templates for approval, and send campaigns to selected leads. Agniix shows delivery and read status and places responding leads at the top of a Today follow-up list. Users can record outcomes, set follow-up dates, and use each lead's WhatsApp chat to send replies, photos or PDF rate cards. Contacts who reply STOP are removed from future offers. The service runs in a phone or computer browser; no app installation is needed. The monthly subscription is separate from Meta's WhatsApp message charges, billed directly to the customer's account.

Starting Price: ₹500/month

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DelightChat

Reply to customers across all channels from one unified dashboard. Send promotional broadcasts using Official WhatsApp API and grow your sales. Automate abandoned carts recovery, send order notifications, and verify cash on delivery orders using WhatsApp. Say hello to DelightChat, a customer service and marketing tool tailor-made for eCommerce brands that use WhatsApp, Instagram, and other modern channels. Combine that with WhatsApp marketing, and you now have everything you need to grow your D2C brand. Save countless hours & have peace of mind by never missing a customer query across any channel like WhatsApp, email, FB & IG comments, Messenger, Instagram DMs, and live chat. Using Official WhatsApp API, send broadcasts to your customer's list. Thanks to high deliverability and read rates, brands are seeing up to 26x ROI on WhatsApp marketing spend and 7.1x higher conversions than email.

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Poli Digital

Poli Digital is a cloud-based customer communication and sales platform designed for small and medium-sized businesses. The platform centralizes WhatsApp, Instagram, Facebook Messenger, and website chat into a single workspace, allowing teams to manage customer interactions, sales, and support more efficiently. Key features include multi-agent customer service, shared inboxes, CRM with sales pipelines, lead management, workflow automation, bulk messaging, reporting, analytics, and AI-powered agents for customer support and lead qualification. Poli Digital also provides official WhatsApp Business Platform integration, APIs for system integrations, conversation history, customer segmentation, audio transcription, and AI-assisted conversation management. The platform helps businesses improve customer experience, increase productivity, organize sales processes, and scale communication operations across multiple digital channels.

Starting Price: $150/month

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Mindcat Inbox

Mindcat Technology Consultants FZE

Mindcat Inbox is a WhatsApp CRM and shared inbox for real estate brokerages and sales teams in Dubai and Riyadh. Leads from WhatsApp, Bayut, Property Finder, Instagram and your website chat land in one inbox on the company number, each assigned to an agent, so the client stays with the brokerage when an agent leaves. Agents see the lead's file beside the chat and use the same inbox on their phones. Managers send WhatsApp broadcasts with approved templates and see reports per agent, desk and number. Fields for the Trakheesi permit, Madmoun QR or REGA ad licence can be added to every lead during setup. WhatsApp runs through Meta's WhatsApp Business API on your own number. Hosted in the UAE or Saudi Arabia and run by Mindcat. Priced per agent per month in AED or SAR; up to 5 agents can start on a fixed quick-start package.

Starting Price: AED 89/agent/month (~USD 24)

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Meplo

Meplo allows you to send automatic messages via SMS or Whatsapp to all the people who call you and to whom for one reason or another you are unable to answer. - With Meplo, you can respond with automated messages via Sms or WhatsApp, and even manage frequently asked questions with a customised chatBot. YOU CAN STOP AT THE MESSAGE ONLY (SMS OR WHATSAPP) OR CREATE YOURSELF A WHATSAPP CONVERSATION WITH A CHATBOT. Chatbot WhatsApp to manage even phone calls, in addition to the site. ALL IN ONE PLATFORM! ❶ Automatically send WhatsApp messages to people who call you or your place! ❷ Send promotional messages or use the bot on your site! ❍ Instructions with videos and photos. ❍ Chatbot platform with management and chat from the browser! ❍ ANDROID AND IPHONE APP ❍ 1 VoIP number included (the WhatsApp chat service number can be Italian or American. (Customers will see your name and company logo) Almost a telephone switchboard \ Almost a voicemail!

Starting Price: $44.80/month

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WAWin

AKUTORI Co., Ltd.

WAWin is a Chrome extension for sales and support teams using WhatsApp Web on Windows, Mac and Chromebook. • Translate chats and preview translated replies before sending. • Draft AI replies using your knowledge base; review drafts and cited sources. • Manage customers with notes, tags, custom fields, assignees and follow-up reminders. • Use quick replies, scheduled messages, broadcasts and chat by phone number. • Sync selected chats to the web Console; export records and connect tools through API and webhooks. Requires Chrome 140+ and WhatsApp Web. Chrome and WhatsApp Web must stay open and connected for sending. Scheduled messages, broadcasts, chat sync and Managed AI auto-replies require Pro or Team. Managed replies work only in one-to-one chats. The Console is not a shared inbox. Free plan and eligible 7-day Team trial available. Independent product, unaffiliated with WhatsApp or Meta.

Starting Price: $15/month

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WAPGROWAI

DI Solutions

WAPGROWAI is a cloud-based customer messaging platform centered on the WhatsApp Business Platform. It gives sales, marketing, and support teams a shared inbox for assigning conversations, adding internal notes, and replying with saved templates. Teams can build no-code chatbots and automation flows, send segmented template-based campaigns, track delivery and replies, and manage WhatsApp Business calls. The platform also supports Instagram direct-message automation, lead capture, and click-to-WhatsApp campaign tracking. Documented CRM and commerce connectors include HubSpot, Salesforce, Shopify, and WooCommerce; Zapier and a REST API with webhooks extend connections to other business tools. Businesses can use it to coordinate customer support, qualify leads, run messaging campaigns, and send commerce-related updates through WhatsApp.

Starting Price: ₹1,000/month

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Trengo

Customer service software. Streamline all your communication channels into one powerful inbox. Collaborate with your team, automate conversations and deliver amazing customer experiences. Solve all your problems with one inbox. Amazing experiences start with frictionless communication. Power up your work by unifying all channels, unlocking team collaboration and creating productive workflows - all in one organized inbox. Switching screens and logging into multiple inboxes is forever history. Trengo integrates all your favorite communication channels into one inbox. From email to WhatsApp, from voice to our own live chat solution. All communication channels in one inbox. In Trengo, conversations can be easily assigned to the right team or user. By @tagging a colleague, you can leave internal comments and easily collaborate to solve a problem. With one click, you switch to your team chat for 1-on-1 or group communication. Our powerful live chat solution is built to deliver.

Starting Price: $22 per agent per month

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Whaticket

Whaticket is a comprehensive CRM platform that centralizes customer communications from WhatsApp, Facebook Messenger, Instagram Direct, and web chat into a single interface, enabling businesses to manage interactions efficiently. It supports multi-agent access, allowing multiple service or sales agents to operate simultaneously using the same WhatsApp number, thereby enhancing response times and customer satisfaction. The platform features advanced automation capabilities, including chatbots for handling frequently asked questions and mass messaging for disseminating information, promotions, and reminders. These tools streamline customer service operations and improve marketing strategies. Whaticket also offers team management functionalities, facilitating organized and controlled workflows among agents. By integrating various communication channels, Whaticket provides a unified solution for businesses aiming to optimize their customer engagement processes.

Starting Price: $109 per month

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Instant Reply

Instant Reply is an agentic AI sales agent for business conversations on Instagram, WhatsApp Business and Messenger. It answers customers using the business's FAQs, prices and policies, qualifies inbound enquiries, and supports follow-up and booking workflows. Teams can start with approval mode, then auto-send the reply types they trust. Custom quotes and discount decisions can be handed to a person with the conversation context. Its shared inbox keeps customer conversations together. An MCP server connects compatible AI assistants to eligible inbox and workflow actions, subject to workspace access, permissions and plan limits. WhatsApp Business is available on Growth and Pro plans; Meta delivery charges are separate.

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Techmits Connect

Techmits

Techmits Connect is a WhatsApp Business platform for customer support, sales and marketing teams. It brings conversations from connected WhatsApp Business numbers into a shared inbox, where staff can assign chats and use conversation history, quick replies, contact records, groups and custom fields. Businesses can create campaigns with approved message templates, manage opted-in contacts, and track delivery and engagement. Workflow tools include AI-powered auto-replies with human handoff, automated reminders, customer journeys and pipeline-triggered messages. The platform also provides a website chat widget, Shopify integration, REST APIs and webhooks, plus an Android app for managing conversations and contacts. Techmits Connect uses Meta’s official WhatsApp Business Platform and Cloud API; WhatsApp messaging charges are paid directly to Meta. A free plan is available, and paid features can be tried for 14 days.

1 Rating

Starting Price: $0

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Chattigo

chattigo

Chattigo is an omnichannel platform that centralizes communication between companies and customers, integrating channels such as WhatsApp, Facebook Messenger, Instagram, Telegram, email and more in a single interface. It combines human interaction with artificial intelligence, through chatbots that use natural language and semantic analytics to automate responses and optimize processes. The platform allows multiple management, assigning and transferring chats to different agents or departments. In addition, it has real-time reports to evaluate efficiency and satisfaction in customer service. It also has a mobile application to facilitate conversation management, allowing agents to access their inbox, review and assign conversations, and use frequently asked questions to quickly resolve common questions. The platform is customizable and integrates with CRM and ticket systems, adapting to the specific needs of each company.

Starting Price: $95/month

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Chaskiq

Chaskiq is an open source messaging platform that enhances communication between support, sales, and marketing teams and their customers. It offers a robust web chat system with video call capabilities, onboarding tours, one-off messages, and newsletter campaigns. The platform supports unlimited inboxes, consolidating conversations from various sources such as Twitter, WhatsApp, Facebook Messenger, and Telegram into a single interface. Chaskiq's automation features include routing bots for automating conversations, outbound and inbound automation, audience targeting, and a route editor. Users can send mass emails, display banners, pop-ups, or guided tours to engage visitors at optimal moments. The help center allows companies to organize and present help content through articles categorized for easy access. Reporting tools enable the creation of customized reports with visually appealing graphics, even incorporating data from external services.

Starting Price: Free

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WasenderApi

WasenderApi is a powerful and low-cost WhatsApp API for developers that enables seamless integration of WhatsApp messaging functionality into applications. With features like unlimited messages, multiple WhatsApp sessions, webhook support, and the ability to send various media types (text, images, videos, voice, documents, etc.), WasenderApi offers an affordable alternative to traditional per-message WhatsApp API services. Our tool is perfect for businesses and developers looking for a scalable and efficient solution to automate customer communications, send bulk messages, and manage WhatsApp sessions with ease.

6 Ratings

Starting Price: $6/month/session

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UnlimitedMessaging

UnlimitedMessaging is a hosted messaging platform for developers, SaaS teams, and marketers. It combines a web dashboard with a REST API for sending WhatsApp messages and email from connected accounts, either separately or together in one request. The dashboard supports campaign creation, contact import and segmentation, scheduling, conversation management, and delivery and read tracking. Developers can automate messaging through the API and official Python and TypeScript SDKs, configure event webhooks, or connect through the service’s MCP server and n8n node. Users can send from their own WhatsApp number and mailbox or use numbers provided with the service. Plans include a permanent free option and paid monthly tiers; all plans include unlimited WhatsApp messages at a flat price, while features and sending throughput vary by plan.

Starting Price: €19/month

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Sociocs

Sociocs is a customer communication tool for your business. It's a single shared inbox which supports Twilio SMS (including bulk messaging), Google Business Messages, Google Review Management, Telegram, WhatsApp Business, Website Forms, Click to Chat by Text/SMS plugin, along with other features. It also has integration with Zapier (and other platforms) to automate workflow with other systems.

Starting Price: $20 per month

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Whapier

ADDO VISION SOLUTIONS SRL

Whapier is a cloud-based WhatsApp Business platform for businesses that use Meta’s official WhatsApp Cloud API to communicate with customers. It combines broadcast campaigns with approved templates, scheduling, personalization and pre-send cost estimates; a shared team inbox for managing, assigning and replying to conversations; and automation tools for keyword replies, visual flows and timed sequences. Contact records, custom fields and live segments support audience management, while appointment booking and an AI assistant grounded in business documents extend customer interactions. The platform also provides REST API access and outbound webhooks for connecting business systems. Plans include a flat subscription, with WhatsApp message charges billed separately by Meta. Whapier serves EU businesses and hosts product data in the EU; its interface is available in nine European languages.

Starting Price: €49/month

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Anantya.ai

Anantya.ai is a powerful WhatsApp engagement platform for businesses, built on top of Official WhatsApp Business APIs. With Anantya.ai, businesses can easily send WhatsApp broadcasts, automate notifications and reminders, provide live chat across multiple devices, and even integrate a chatbot for automating sales and customer support. As a trusted Meta Business Partner, Anantya.ai has created a WhatsApp Marketing and Engagement Platform that lets you: • Send automated or scheduled notifications like payment reminders and delivery updates. • Broadcast messages to thousands of opted-in users at once. • Enable multiple human agents to reply on the same number for efficient support. • Become a Verified Business on WhatsApp with the green tick. • Install chatbots to automate sales and support, making your life easier. WhatsApp provides the WhatsApp Business API, giving you the freedom to use it as you see fit. However, WhatsApp does not offer a No-Code platform for these actions.

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DooPage

DooPage is a software company based in Vietnam that provides a smart new generation messenger-based omnichannel CRM solution which helps unify, centralize and simplify daily operations of businesses in managing customer conversation channels such as Facebook, Instagram, Shopee, Zalo, Web Live Chat and also Call Center and Email (WhatsApp, Line, Viber, and Google Business Message are in beta). We support by default pick-up pool and can be configured to run round-robin. We merge all different message types into a single stream chronologically, so all comments, chat messages, feedback, and reviews… will be treated as a message from customers. Create a quick reply template for a faster-repeated response. In advance usage, users can also trigger a chatbot scenario manually. The traditional call is displayed as an audio message in the same thread of other chat messages. Users are able to accept or make a call directly on the screen where they are chatting with customers.

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WOZTELL

WOZTELL is a conversational platform that connects WhatsApp, Instagram, Facebook Messenger, and webchat into a unified interface, enabling businesses to deploy chatbots, live-agent inboxes, and automated flows across all these channels. It supports integration of the WhatsApp Cloud API and features like interactive buttons, lists, and carousels, plus broadcast messaging and payments via WhatsApp. It offers no-code chatbot-builders and pre-designed templates for sales, support, and ecommerce, enabling organizations to handle customer queries 24/7, generate leads, manage conversations in a multi-agent environment, and integrate with CRM, payment systems, and AI (such as ChatGPT) for smarter replies. It also includes analytics, audience segmentation, and automation capabilities, enabling companies to broadcast targeted messages, enable conversational commerce (orders & payments through WhatsApp), and coordinate support across multiple channels from a single inbox.

Starting Price: $49 per month

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respond.io

Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging. We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace. Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities. • Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. • Improved customer experiences with Respond AI-powered conversations. • Handling Inbound Conversations with multiple users from sales, support & other teams. • Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.

Starting Price: $99 per month

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Adereso Helpdesk

Adereso

Centralize your Sales, Service or Support channels on a single screen Adereso Help Desk is the omnichannel platform that optimazes all your Customer Experience processes by reducing costs, automating operations, and controlling your team's performance. Connect the most popular channels to our App With our ticket system, no message is left unanswered. Offer personalized attention for each case. You'll be able to connect Facebook, Messenger, Chat en Vivo, E-mail, Twitter, WhatsApp and more altogether. With our helpdesk you will never lose the thread of the conversation. Each ticket has a record of conversations, so you won't have to ask the same question twice. Unifying tickets from different channels is easy with Adereso Helpdesk, take the conversation from one channel to another with our omnichannel function without any trouble. Send and receive images or files, such as a screenshot or a Facebook sticker. Adereso Helpdesk makes your conversations more dynamic.

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Sunshine Conversations

Zendesk

The messaging platform for conversational business. Sunshine Conversations lets you unify messages from every channel into a single conversation, and build interactive messaging experiences anywhere. The way we communicate has fundamentally changed. With more than 5 billion accounts worldwide, messaging apps like Facebook Messenger, WhatsApp, and WeChat have made it easy to connect in a more personal way with friends and family from anywhere in the world. Businesses already know they need to be where their customers are. But with the growing number of channels and constantly changing technology, it’s become harder than ever to manage conversations across channels. With the rise of bots, AI, and interactivity in messaging, these channels are quickly evolving from places we chat to places where we do business.

Starting Price: $145 per month

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Murphi

murphi.in

Murphi is an enterprise messaging and customer-communications platform for banks, insurers, brokerages, lenders and other financial-services organizations. It lets employees communicate with customers who use WhatsApp through Murphi workspaces on web and mobile, while providing shared inboxes and team groups for sales and support. The platform centralizes conversation history and audit records, supports access and permission controls, and enables administrators to revoke a departing employee’s access and remove locally cached data. Additional capabilities include reporting and analytics, routing, conversation search and summaries, and workflows for customer onboarding, servicing, claims, lending and investment-related communications. Murphi is offered with cloud or on-premises storage options and is designed for organizations seeking more controlled, auditable customer messaging.

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Cloodot

Cloodot is a customer experience management suite to manage chats and reviews from multiple online channels in one inbox. Multiple agents can collaborate and manage channels like WhatsApp, Google messages, and more which is not possible using original native apps. Life saver for customer relations agents easy and efficient customer management using custom template replies, reminders, tags, tasks, notes, etc. Secure, tension-free provision for customer relations agents to manage chats and reviews on all modern channels without giving them direct access to original platforms. Intelligence and accountability - Advanced analytics tools to get detailed insights into all your channels and your employees' performance.

Starting Price: $39 per month

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Saysimple

Meet Your New Customer Communications Platform Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email. Platform: ✓ Multichannel Inbox ✓ Analytics & Insights Channels & features: ✓ WhatsApp Business API ✓ Social Messaging ✓ Outbound Messaging ✓ Livechat ✓ Chat widget ✓ Teams module ✓ Smart routing ✓ Call deflection ✓ Tag & label management ✓ User management ✓ Contact management

Starting Price: €15 per user per month

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kwiqreply

kwiqreply.io

kwiqreply is a one stop WhatsApp Business API and CRM helpdesk platform that provides a shared inbox to all your teammates. We help you communicate with your customers effectively on WhatsApp, Send Automated Messages, Integrate Chatbots & much more.

Starting Price: $32/2500INR per month

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ClientWindow

Seamlessly connecting clients who prefer WhatsApp with business teams who use Email. Delight private clients and business owners who prefer to chat on WhatsApp and other convenient messaging apps. Centralise messaging data to offer team-wide visibility of conversations and meet your data retention obligations. Automatically route chat messages and voice notes from private clients on popular messaging apps to appropriate relationship teams who use business-level communication tools including email and Microsoft Teams. ClientWindow automatically integrates messaging app conversations on WhatsApp and other chat platforms with your internal communication software, including email, Teams and Slack.

Starting Price: £50/month

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Conciergr

LONUT

Conciergr is a WhatsApp-based AI receptionist for tuition centres, swim schools, dance studios and other class-based small businesses. It answers customer enquiries on the business’s existing WhatsApp number using information in the business’s Google Doc and Sheet, including fees, timetables, availability and policies. Staff can monitor conversations and take over, while questions the assistant cannot safely answer are handed to the team. Optional modules follow up with enquiries that go quiet, collect trial-class booking details in chat and email the request to staff, send reminders, request Google reviews and track enquiry sources and progress. It supports text and voice-note enquiries and logs replies to their source material. Pricing starts at £49 per month; a 30-day trial of the full plan requires a payment card at signup. Meta’s WhatsApp messaging fees are charged separately.

Starting Price: £49/month

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Botfay

Botfay is a unified business messaging platform that merges WhatsApp, Telegram and Instagram Direct into one shared team inbox. An AI assistant reads every incoming customer message, answers routine questions from a trained knowledge base, qualifies leads by asking clarifying questions, and follows up automatically with customers who go quiet - then hands the conversation to a human teammate the moment a personal touch is needed. Botfay is built for small and medium businesses, agencies and support teams that get heavy inbound traffic across multiple messaging channels and don't want a single message slipping through the cracks. Setup takes minutes: connect an existing WhatsApp Business number, Telegram bot or channel, and Instagram account, and Botfay starts answering right away, with humans free to jump into any conversation at any time.

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Keybe SmartChat

Keybe

Keybe Smart Chat is an intelligent, AI-powered omnichannel chat platform that consolidates customer conversations from WhatsApp, Facebook Messenger, Instagram DMs, and web chat into a single hub, enabling businesses to manage all messaging channels from one place. It supports multiple human or AI “agents,” allowing teams to handle concurrent conversations without losing track. Smart Chat does more than simply display messages; it “detects” and extracts key information such as emails, phone numbers, or sales-opportunity signals from chats, then automatically feeds that data into a connected CRM or customer-data platform, reducing manual data entry and minimizing human error. It incorporates advanced sentiment analysis to recognize customer mood (positive, neutral, or negative) and suggests appropriate responses to agents based on context, helping deliver more empathetic and personalized interactions.

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URVA Connect

URVA

"URVA Connect is an omnichannel communication platform that enables businesses to centralize conversations from channels like WhatsApp, FB Messenger, INstagram DM, twitter, Telegram, SMS, and more. By allowing customers to communicate with your teams on any messaging service, URVA Connect ensures that all interactions are collected in one place, making it easier to build engaging relationships between your firm and your customers. With URVA Connect, customers have one single number to connect to, and they can connect from any medium of their preference. For the sales officers, all messages are consolidated on a single platform, meaning that there is no loss of data when a relationship manager leaves, and that they can easily continue conversations across multiple channels. The platform's collection of data allows organizations to develop an in-depth understanding of their customers, which is essential for building and maintaining long-term Customer relationships.

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Sanoflow

Sanodoc Technologies

Unify your customer conversations across popular messaging apps like WhatsApp and Facebook Messenger with our all-in-one omnichannel platform for seamless conversational sales, promotional messaging, and enhanced customer service. Robust business messaging platform for driving sales & customer experience. Connect with customers via WhatsApp, Messenger, Instagram, and more using a single omnichannel platform. Enhance your communication and deliver a consistent, unified customer experience.

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WABB

wabb.ai

WABB is a cloud-based WhatsApp business messaging platform for teams managing sales, support, marketing, and customer communications. It provides a no-code chatbot and automation builder for lead capture and qualification, FAQs, routing, onboarding, follow-up, and other conversation flows. A shared inbox lets teams view conversations, assign chats, track ownership, and hand automated conversations to human agents with context. Businesses can send scheduled broadcasts and campaigns, automate responses to Click-to-WhatsApp leads, and review analytics for conversations and campaign activity. WABB also connects WhatsApp workflows with CRM, ecommerce, and spreadsheet tools through named integrations and webhooks. It is aimed at businesses across ecommerce, hospitality, healthcare, education, agencies, and software, as well as sales, support, and marketing teams that need to manage customer interactions on WhatsApp.

Starting Price: ₹2,000/month

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Ownchat

Ownchat is the one-stop WhatsApp business solution that offers rich capabilities including a Shared Team Inbox, the multi-agent support tool for WhatsApp.Build to enable your businesses to scale up on the Whatsapp Ownchat integrates WhatsApp Business APIs' expertise into a single no-code, a collaborative workplace designed to empower businesses. Through our Android/iOS app, agents can manage customer interactions while on the road and communicate with team members from any location. Features Shared Team Inbox : Interact effectively with team members WhatsApp Chatbot : Build no-code chatbots to help customers 24/7. WhatsApp Broadcast : Create marketing campaigns at scale WhatsApp Automation : Automate WhatsApp Chats to reach Customers. WhatsApp CRM : Customer Support at Scale on WhatsApp WhatsApp Notification Campaigns : Send messages to thousands of customers who have opted-in with a single click.

Starting Price: $53.00

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WhatsApp

Webinar Booster

Texuto

With Webinar Booster, you interact and engage with your webinar attendees via WhatsApp, without compromising your and their privacy, increase show-up rates and close more deals. Whether you use Zoom, GoTo Webinar, Webex, Google Meet, Microsoft Teams, or others, Webinar Booster is compatible with it. Traditional one-way communication channels such as Zoom & emails are limited to real-time feedback. Whether you present on or offline, you need an effective way to collect and engage with your audience. Texuto lets your audience communicate directly in real-time with you and your staff. Attendees join by clicking a custom link prior to your webinar and join a WhatsApp group-like experience, but one that doesn't reveal their phone numbers to the others or show how many other attendees joined. Send materials before the event to "warm" your audience, increase show-up rates with automated reminders and extend the conversation about your product or service beyond the webinar boundaries.

Starting Price: $29 per 50 attendees

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AskEVA

AskEVA is a powerful WhatsApp Business API platform designed to help businesses automate customer conversations, generate leads, and improve engagement through intelligent chatbot automation. With AskEVA, businesses can manage customer interactions using a shared team inbox, run targeted WhatsApp campaigns, and automate responses with AI-driven chatbots. Key Features: • WhatsApp chatbot automation • Shared team inbox for collaboration • Bulk messaging & campaign tools • CRM and API integrations • Real-time analytics and reporting AskEVA is ideal for businesses looking to streamline communication, improve response time, and scale customer support using WhatsApp.

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Myopolis

A texting platform that makes communicating easier for you and for your customers. Group communication made easier directly from the palm of your hand. With one number you have one text inbox. Your entire team can see if a customer was responded to, reached out to and what was said. SMS texting, Facebook Messenger, and phone calls all in one place. No more using personal phone numbers, support multiple employees with our mobile app. Track your team’s response times & more with our reporting. Sync your data from other applications and keep track of customer information. Add your team and communicate directly or in channels, share notes about customers. Create custom groups and send personalized group messages. Take your productivity to the next level by connecting Myopolis with 3,000+ apps, allowing you to automate your workflows. Sync your contacts to get a clear overview of your customer interactions by connecting Hubspot.

Starting Price: $28 per month

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URVA Connect

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