Audience

Banks, NBFCs, insurers, wealth managers, mutual funds, brokerages, and fintech lenders, including their CISOs, compliance and risk officers, IT and operations leaders, relationship managers, financial advisors, customer-support teams, and sales staff who communicate with customers.

About Murphi

Murphi is an enterprise messaging and customer-communications platform for banks, insurers, brokerages, lenders and other financial-services organizations. It lets employees communicate with customers who use WhatsApp through Murphi workspaces on web and mobile, while providing shared inboxes and team groups for sales and support. The platform centralizes conversation history and audit records, supports access and permission controls, and enables administrators to revoke a departing employee’s access and remove locally cached data. Additional capabilities include reporting and analytics, routing, conversation search and summaries, and workflows for customer onboarding, servicing, claims, lending and investment-related communications. Murphi is offered with cloud or on-premises storage options and is designed for organizations seeking more controlled, auditable customer messaging.

Integrations

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Company Information

murphi.in
Founded: 2021
India
murphi.in

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
On-Premises
Support
Phone Support

Murphi Frequently Asked Questions

Q: What kinds of users and organization types does Murphi work with?
Murphi works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Murphi support in their product?
Murphi supports these languages: English.
Q: What kind of support options does Murphi offer?
Murphi offers support via phone support.
Q: What other applications or services does Murphi integrate with?
Murphi integrates with: WhatsApp.
Q: Does Murphi have a mobile app?
Yes, Murphi has a mobile app for iPhone, Android, and iPad.

Murphi Product Features

Customer Communications Management

Print Management Not Supported
Batch Communications Not Supported
Template Management Not Supported
On-Demand Communications Not Supported
Video Content Not Supported
Multi-Channel Communications Not Supported
Personalization Not Supported
Interactive Content Not Supported
Email Distribution Not Supported
Chat / Messaging Not Supported
Content Management Not Supported

Financial Services

Performance Management Not Supported
Risk Management Not Supported
Compliance Management Not Supported
Analytics Not Supported
Channel Management Not Supported
Customer Engagement Not Supported
Branch Optimization Not Supported