Audience
Banks, NBFCs, insurers, wealth managers, mutual funds, brokerages, and fintech lenders, including their CISOs, compliance and risk officers, IT and operations leaders, relationship managers, financial advisors, customer-support teams, and sales staff who communicate with customers.
About Murphi
Murphi is an enterprise messaging and customer-communications platform for banks, insurers, brokerages, lenders and other financial-services organizations. It lets employees communicate with customers who use WhatsApp through Murphi workspaces on web and mobile, while providing shared inboxes and team groups for sales and support. The platform centralizes conversation history and audit records, supports access and permission controls, and enables administrators to revoke a departing employee’s access and remove locally cached data. Additional capabilities include reporting and analytics, routing, conversation search and summaries, and workflows for customer onboarding, servicing, claims, lending and investment-related communications. Murphi is offered with cloud or on-premises storage options and is designed for organizations seeking more controlled, auditable customer messaging.
