Alternatives to CSG Assure
Compare CSG Assure alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to CSG Assure in 2026. Compare features, ratings, user reviews, pricing, and more from CSG Assure competitors and alternatives in order to make an informed decision for your business.
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AdRem NetCrunch
AdRem Software
NetCrunch is a powerful, scalable, all-in-one network monitoring system built for modern IT environments. It supports agentless monitoring of thousands of devices, covering SNMP, servers, virtualization (VMware, Hyper-V), cloud (AWS, Azure, GCP), traffic flows (NetFlow, sFlow), logs, and custom data via REST or scripts. With 670+ monitoring packs and dynamic views, it automates discovery, configuration, alerting, and automates self-healing actions for efficient remote remediation in response to alerts. Its node-based licensing eliminates sensor sprawl and complexity, providing a clear, cost-effective path to scale. Real-time dashboards, policy-driven setup, advanced alert tuning and 40+ alert actions including remote script execution, service restart, process kill or device reboot-make NetCrunch ideal for organizations replacing legacy tools like PRTG, SolarWinds, or WhatsUp Gold. Fast to deploy and future-proof. Can be installed on-prem, self-hosted in the cloud, or mixed. -
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PathSolutions TotalView
PathSolutions
PathSolutions TotalView network monitoring and troubleshooting software bridges the gap between NETWORK MONITORING and TROUBLESHOOTING RESOLUTION telling you WHEN, WHERE and WHY network errors occur. PathSolutions TotalView continuously monitors and tracks the performance of every device and every link in your entire network, going deeper than other solutions by collecting error counters, performance data, configuration information and connectedness. A built-in heuristics engine analyzes all of this information to produce plain-English answers to problems. This means that complex problems can be solved by junior level engineers leaving the senior level engineers to work on more strategic level projects. The core product includes everything needed to run a perfectly healthy network: Configuration management, server monitoring, cloud service monitoring, IPAM, NetFlow, path mapping, and diagramming. Get Total Network Visibility on your network and solve more problems faster. -
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Site24x7
ManageEngine
ManageEngine Site24x7 is a comprehensive observability and monitoring solution designed to help organizations effectively manage their IT environments. It offers monitoring for back-end IT infrastructure deployed on-premises, in the cloud, in containers, and on virtual machines. It ensures a superior digital experience for end users by tracking application performance and providing synthetic and real user insights. It also analyzes network performance, traffic flow, and configuration changes, troubleshoots application and server performance issues through log analysis, offers custom plugins for the entire tech stack, and evaluates real user usage. Whether you're an MSP or a business aiming to elevate performance, Site24x7 provides enhanced visibility, optimization of hybrid workloads, and proactive monitoring to preemptively identify workflow issues using AI-powered insights. Monitoring the end-user experience is done from more than 130 locations worldwide.Starting Price: $9.00/month -
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ManageEngine OpManager
ManageEngine
OpManager is a network management tool geared to monitor your entire network. Ensure all devices operate at peak health, performance, and availability. The extensive network monitoring capabilities lets you track performance of switches, routers, LANs, WLCs, IP addresses, and firewalls. Monitor the finer aspects of your network: Hardware monitoring enables CPU, memory, and disk monitoring, for efficient. performance of all devices. Perform seamless faults and alerts management with real-time notifications and detailed logs for quick issue detection and resolution. Achieve network automation, with workflows enabling automated diagnostics and troubleshooting actions. Advanced network visualization-including business views, topology maps, heat maps, and customizable dashboards give admins an at-a-glance view of network status. 250+ pre-built reports covering metrics like device performance, network usage, uptime, facilitate capacity planning and improved decision-making.Starting Price: $95.00/one-time -
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Paessler PRTG
Paessler GmbH
Paessler PRTG is an all-inclusive monitoring software solution developed by Paessler. Equipped with an easy-to-use, intuitive interface with a cutting-edge monitoring engine, PRTG optimizes connections and workloads as well as reduces operational costs by avoiding outages while saving time and controlling service level agreements (SLAs). The solution is packed with specialized monitoring features that include flexible alerting, cluster failover solution, distributed monitoring, in-depth reporting, maps and dashboards, and more. PRTG monitors your entire IT infrastructure. All important technologies are supported: • SNMP: ready-to-use and custom options • WMI and Windows Performance Counters • SSH: for Linux/Unix and macOS systems • Traffic analysis using flow protocols or packet sniffing • HTTP requests • REST APIs returning XML or JSON • Ping, SQL, and many moreStarting Price: $2149 for PRTG 500 -
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Obkio
Obkio
Obkio is a network monitoring software, observability and diagnostics platform that gives IT teams, MSPs, and network engineers full visibility into network performance, from the office to the cloud. As a leading Network Performance Monitoring (NPM) tool, Obkio deploys lightweight monitoring agents at any location to continuously track latency, jitter, packet loss, and bandwidth, and run Visual Traceroutes across the entire network path. Obkio supports SD-WAN, MPLS, VoIP/UC, and multi-site network monitoring, plus application performance monitoring (APM) with HTTP, Web, and Teams tests. With Obkio Insight, diagnostics are automated, helping teams pinpoint whether issues originate in-house, with an ISP, or a third-party service, and hold providers accountable with real data. Fast to deploy with no hardware required, Obkio turns network data into clear diagnostics and insights. Helping teams reduce downtime, validate SLAs, and prove the performance they're paying for.Starting Price: $399 per month -
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myEPITIRO
Epitiro
Epitiro remote network monitoring probes keep you informed of your Ethernet, Wi-Fi, and/or LTE service performance and user experience. Deploy Epitiro hardware probes at key locations and continuously test network performance and bandwidth for multiple broadband networks. Easily configure test networks and schedules from our cloud interface. Test on demand or on schedule. Set-up performance alerts for you and your team. Assure captive portal and splash page operation and performance. Invite your team and customer stakeholders to securely view performance from their desktop or mobile app. Enterprise class administrative features and scalability. Comprehensive end-to-end performance tests include Ookla Speedtest, Latency, Jitter, Packet Loss, application performance for Browsing, Dropbox, Youtube as well as iPerf and traceroute support. QoS. QoE.Starting Price: $199 per probe -
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ThousandEyes
Cisco
Cisco ThousandEyes is a cutting-edge network intelligence platform designed to provide organizations with deep visibility into digital experiences across the internet, cloud, and enterprise networks. By leveraging advanced monitoring and analytics, ThousandEyes helps businesses pinpoint, troubleshoot, and resolve performance issues impacting critical applications, websites, and services. Its comprehensive suite of tools offers insights into network performance, application delivery, and user interactions, enabling organizations to ensure seamless connectivity and optimal user experiences. Widely adopted by Fortune 500 companies and SaaS providers, ThousandEyes is a trusted solution for navigating the complexities of modern hybrid and multi-cloud environments, empowering IT teams to proactively manage and optimize their digital ecosystems. -
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Cyara
Cyara
The award-winning Cyara CX Assurance Platform helps companies accelerate customer experience development, increase quality across all digital and voice channels, and assure customer journeys end-to-end. The Cyara Platform supports the entire software development lifecycle for customer experience, from design to functional and regression testing, user acceptance testing, load testing and production monitoring. We test from the customer’s perspective, ensuring that you identify issues that impact the customer’s experience from across the complex set of technology used to deliver that experience. -
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Empirix
Empirix
Empirix is a global solution provider of service assurance automation that protects brand quality by offering cloud-native, open, and flexible, by design best-in-class test automation and network visibility software. Service providers, enterprises and equipment manufacturers all over the world recognize Empirix as the best – the most thorough and reliable – vendor of IP communications service quality in the market, and they readily accepted Empirix results as a credible standard for resolving inter-vendor problems.Starting Price: $30/Month Transactions -
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Voipfuture
Voipfuture
Voipfuture is a carrier-grade voice service monitoring and analytics platform designed to provide deep, real-time visibility into the performance and quality of Voice over IP services across complex networks. Its core solution, Qrystal, continuously analyzes both signaling and media traffic, delivering a unique “dual visibility” approach that enables organizations to understand not only whether a call is connected but also the actual in-call user experience. It processes and inspects every packet flowing through the network, using patented RTP time-slicing technology to generate detailed metrics such as jitter, packet loss, and mean opinion score with high temporal resolution. These metrics are aggregated into actionable KPIs and Quality Data Records, allowing teams to monitor performance, detect impairments such as dropped or one-way calls, and identify root causes quickly. -
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Klearcom
Klearcom
Klearcom is a cloud-based, AI-powered global voice and IVR testing platform that lets enterprises validate and monitor their phone numbers, toll-free lines, interactive voice response systems, and overall call-path reliability across more than 100 countries and over 330 telecom carriers worldwide. Rather than relying on manual test calls, Klearcom simulates real customer call flows, including fixed-line and mobile networks, to discover where routing errors, voice-quality issues, IVR misconfigurations, or downtime might occur. Its solution suite includes automated end-to-end IVR discovery and mapping, regression testing, toll-free number checks, voice-quality assessments, end-agent-reachability tests, fax-line testing, and global caller simulations, all without requiring any installation or changes to a company’s existing infrastructure. It supports multilingual and multi-dialect IVRs, transcribing and evaluating interactive voice menus in 40+ languages. -
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MyConnection Server
Visualware
A comprehensive suite of network testing solutions, from VoIP and Bandwidth Quality testing to worldwide edge-to-edge deployments. VoIP & Video Quality testing is essential to maintaining the user experience across VoIP applications, such as voice calls and video conferencing. Conventional "speed" tests are meaningless without understanding the testing protocol. Bandwidth quality is the key to solving user experience issues. Automated testing provides a seamless and secure way to gather key network performance data across single and multi-edge networks. Regardless of the application, the user experience is everything. Configure in-depth tests to ensure a network is fit for purpose. Determine if the capacity of a connection is adequate for the load being expected of it. Even large capacity connections can be over-subscribed. -
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SIP3
SIP3
SIP3 is an end-to-end solution for real-time monitoring, analysis and troubleshooting of network performance in large volumes of traffic. Delight your customers with an impeccable communication service. No matter the size of your business, good customer experience will improve the odds of your success. Monitor live calls and troubleshoot them on the go. Serve your customer needs by providing them with an immediate insight. Grow and scale with SIP3 without sacrificing your data. Instantly get the information you need, no matter how big you are. Focus on your work and stay efficient with a clean and user-friendly interface. Easily integrate SIP3 OpenAPI with any external platform or solution. Stay on the top of your business while monitoring your VoIP network real-time. Diagnose network problems and prevent service disruptions before they actually happen. Follow up with the KPIs that matter for your business without sacrificing your time and resources. -
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SQmediator
Telchemy
Monitor and troubleshoot end-to-end performance of VoIP, video and data services in real time. From enterprise headquarters to branch offices, from the network core to customer premises and mobile users, SQmediator provides a global view of service performance for every voice call, video session and data session. -
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Dotcom-Monitor
Dotcom-Monitor
Website monitoring and performance testing solutions. Combined with powerful monitoring features such as real-time dashboards and performance reporting options, and nearly 30 global monitoring network locations, you can quickly identify where performance issues are occurring. Quickly and easily record custom scripts to monitor interactive websites and web application elements and user scenarios with the EveryStep Web Recorder. Dotcom-Monitor makes it easy to ensure performance, functionality, and uptime of the most complex websites, web applications, and web services.Starting Price: $19.99/month -
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NETSCOUT nGeniusONE
NETSCOUT
NETSCOUT nGeniusONE is a comprehensive observability solution designed to deliver real-time visibility across modern, complex IT environments. It provides deep insight into network and application performance across data centers, cloud infrastructures, remote offices, and hybrid environments. Powered by NETSCOUT Smart Data, nGeniusONE supports performance monitoring for voice, video, SaaS, UCaaS, and custom applications. The platform enables IT teams to troubleshoot issues faster by improving mean time to know and reducing mean time to repair. nGeniusONE helps organizations maintain service quality during digital transformation initiatives such as cloud migrations. Its real-time analytics enhance understanding of application usage, traffic patterns, and user experience. As the foundation of NETSCOUT’s Enterprise Performance Management solution, nGeniusONE supports scalable, proactive IT operations. -
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Observe.AI
Observe.AI
Observe.AI powers end-to-end quality management with the most accurate speech analytics for Contact Centers. With its Voice AI Platform, support teams analyze 100% of voice calls for quality and compliance, automate agent evaluations, and improve coaching. Analyze Calls for 100% compliance and call quality monitoring, so you'll never miss an opportunity or risk. Evaluate Agents with automated agent evaluations, and build trust with accurate data while fixing broken processes. Coach Teams with targeted coaching, know what training programs drive change, and replicate what top supervisors and trainers do best. Observe.AI uses the industry’s most accurate conversation intelligence engine to analyze customer interactions across every channel, giving you visibility into what's happening in your business. We incorporate these insights into evaluation and coaching workflows to improve agent and seller performance at scale—in one seamless platform. -
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SolarWinds VNQM
SolarWinds
VoIP monitoring software designed for deep critical call QoS metrics and WAN performance insights. With SolarWinds® VoIP & Network Quality Manager (VNQM), you can monitor VoIP performance by analyzing Call Detail Records generated by Cisco CallManager and Avaya Communication Manager, helping you proactively identify and eliminate distortion, latency, and noise. VNQM helps you easily analyze call detail records (CDR) from Cisco and Avaya Communication Managers for metrics such as network jitter and latency and avoid packet delays in VoIP calls. Take advantage of a range of powerful capabilities in SolarWinds VNQM, such as: monitoring VoIP call quality of service (QoS) metrics including jitter, latency, packet loss, and MOS; monitoring site-to-site WAN performance using Cisco IP SLA technology; and correlating call issues with WAN performance for advanced troubleshooting. -
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VoIP Spear
Toepoke Software
VoIP Spear is a monitoring service. We track your voice quality and alert you when there's a problem. Be the first to know when your call quality is poor. Call quality problems always seem to occur at the worst times. It's frustrating to ask "can you hear me?" or "can you say that again?" over and over. Call quality issues are intermittent, meaning that it's often the case they're no longer occurring by the time tech support gets involved. VoIP Spear monitors your VoIP quality all day, every day. Even when you're sleeping, VoIP Spear is there for you. VoIP Spear provides you a numerical score for your voice quality ranging from bad (1) to perfect (5). This is called MOS, Mean Opinion Score, and it's an industry standard for measuring voice quality. VoIP Spear has servers in more than 15 major cities all over the world so you can test your VoIP most effectively. Our servers are located in North America, South America, Europe, and the Asia/Pacific region.Starting Price: $10 per month -
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Oracle Unified Assurance
Oracle
Deploy an end-to-end service assurance solution with automated root cause analysis using event correlation, machine learning (ML), and topology. Oracle Unified Assurance can be deployed as an overlay platform to unify monitoring across existing assurance tools or as a standalone assurance solution. Integrate the solution into multivendor networks and management systems, or deploy it in a hybrid mode. Oracle’s Unified Assurance solution is helping customers automate assurance and implement assisted and full closed-loop automation. Provide dynamic, end-to-end assurance for 5G solutions at scale while ensuring optimal quality of service and customer experience with machine learning (ML) analytics. Automate operations with end-to-end network and service assurance by federating across existing tools. Leverage existing investments with a roadmap to rationalize the tools and build the basis for autonomous operations. -
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StreamGroomer
Streamcore
StreamGroomers monitor and regulate the traffic across Wide Area Networks (WAN). StreamGroomers integrate transparently, regardless of network architecture, between the LAN and WAN access router and are administered via an out-of-band management network. Continuous service is ensured using high-availability architectures. StreamGroomers analyze network traffic at wire speed, collecting comprehensive measurements and packet data at distributed points in your network. Indicators are calculated from this data in real-time to show current network performance. This data is aggregated and sent to a central repository with minimal network overhead, enabling fast drill down analysis and troubleshooting as well as providing detailed records for forensics. The StreamGroomer’s Deep Packet Inspection analyzes Layer 2-7 packet data to identify applications and user sessions against a predefined catalog of 400+ services. -
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Capsa
Colasoft
Capsa, a portable network performance analysis and diagnostics tool, provides tremendously powerful and comprehensive packet capture and analysis solution with an easy to use interface allowing both veteran and novice users the ability to protect and monitor networks in a critical business environment. Capsa aids in keeping you assessed of threats that may cause significant business outage. Capsa is a portable network analyzer application for both LANs and WLANs which performs real-time packet capturing capability, 24x7 network monitoring, advanced protocol analysis, in-depth packet decoding, and automatic expert diagnosis. Capsa's comprehensive high-level window view of entire network, gives quick insight to network administrators or network engineers allowing them to rapidly pinpoint and resolve application problems. With the most user-friendly interface and the most powerful data packet capture and analysis engine in the industry, Capsa is a necessary tool for network monitoring. -
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IBM Tivoli Monitoring products monitor the performance and availability of distributed operating systems and applications. These products are based on a set of common service components, referred to collectively as Tivoli Management Services. Tivoli Management Services components provide security, data transfer and storage, notification mechanisms, user interface presentation, and communication services in an agent-server-client architecture (Figure 1). These services are shared by a number of other products, including IBM Tivoli XE mainframe monitoring products and IBM Tivoli Composite Application Manager products, as well as other IBM Tivoli Monitoring products such as Tivoli Monitoring for Applications, Tivoli Monitoring for Cluster Managers, Tivoli Monitoring for Databases, Tivoli Monitoring for Energy Management, Tivoli Monitoring for Messaging and Collaboration, Tivoli Monitoring for Messaging and Collaboration, and Tivoli Monitoring for Virtual Environments.
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VoIP Detective
VoIP Detective
VoIP Detective is the easiest-to-use call reporting solution for Cisco Unified Communications Manager (CUCM/CallManager), Cisco CUBE, Webex Calling, and Microsoft Teams. It deploys as a self-hosted virtual machine — your call data never leaves your network — and you can be up and running in about 30 minutes. A free Lite version (free forever, with no device or user limits) covers core CUCM, Webex, and Teams reporting. Pro adds large-scale retention with no time limit, scheduled email reports, emergency/911 alerts, GDPR number masking, CUBE analytics, and a UCCX wallboard — all for one flat annual price, no matter how many devices, users, or numbers you have. Built for admins, managers, and end users alike: team reports, inbound, outbound and hunt-group reports, busy-hour and network-quality (jitter, latency, packet loss) troubleshooting, endpoint utilization for license reclamation, and more — with readable dashboards, interactive graphs, and drill-down. No training required.Starting Price: $0 -
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Wireshark
Wireshark
Wireshark is the world’s foremost and widely-used network protocol analyzer. It lets you see what’s happening on your network at a microscopic level and is the de facto (and often de jure) standard across many commercial and non-profit enterprises, government agencies, and educational institutions. Wireshark development thrives thanks to the volunteer contributions of networking experts around the globe and is the continuation of a project started by Gerald Combs in 1998. Wireshark® is a network protocol analyzer. It lets you capture and interactively browse the traffic running on a computer network. It has a rich and powerful feature set and is world’s most popular tool of its kind. It runs on most computing platforms including Windows, macOS, Linux, and UNIX. Network professionals, security experts, developers, and educators around the world use it regularly. It is freely available as open source, and is released under the GNU General Public License version 2. -
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Spirent VisionWorks
Spirent Communications
VisionWorks Service Assurance pinpoints and resolves end-user experience issues for 5G, SD-WAN, cloud and Ethernet networks. Get a complete view of performance across your end-to-end network. Leverage machine learning powered analysis for network insights. Integrate with network and cloud platforms to drive automation. VisionWorks cloud-native architecture makes integration with network management, back-office, and cloud automation platforms fast and easy. Now, service providers can rapidly deploy network automation that optimizes customer experiences and reduces costs. Active Assurance augments traditional service assurance approaches to optimize end-user experience. View our whitepaper that shows how VisionWorks Active Assurance helps to pinpoint and resolve end-user experience issues. -
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ExtraHop RevealX
ExtraHop Networks
Fight advanced threats with a covert defense. ExtraHop eliminates blindspots and detects threats that other tools miss. ExtraHop gives you the perspective you need to understand your hybrid attack surface from the inside out. Our industry-leading network detection and response platform is purpose-built to help you rise above the noise of alerts, silos, and runaway technology so you can secure your future in the cloud. -
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Call Record Analyzer
Intelligent Visibility
Need to generate meaningful visual reports from your Cisco UC environment? CRA can help. CRA is a powerful cloud-based, easy-to-use, modern web call detail reporting analytics platform for Cisco® Unified Communications Environments. Provides deep Insight into your UC environment you haven't had before. Quickly understand important calling patterns in your UC environment. Enables you to easily run customizable reports for all department types. Troubleshoot voice and video QOS issues on a per-call basis. Customizable column title definitions. Customizable data formatting. Easily drill down into call record information. Visualization of call flows. Device usage reports. Ability to recognize internal vs. external calls. Add custom caller-id labels. Know exactly the talk utilization of any device. Who placed or received a certain call. Find out why a call was disconnected. See the top talkers by department.Starting Price: $415 per month -
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Accedian Skylight
Accedian
Skylight delivers high-performance network and user experience monitoring, for any application, any cloud, and any network. Skylight is a virtualized performance assurance platform, delivering end-to-end network, application, and service performance visibility, right from the user edge to the core network and cloud. Skylight proactively ensures networks and cloud applications meet increasingly stringent performance requirements, optimize network capacity and meet demanding customer expectations on quality of experience. Skylight leverages its high-quality performance data, analytics, and machine learning to identify, predict and prevent customer-impacting issues. Collect granular and precise network, application, and service data with Skylight sensors. Skylight sensors come in a variety of forms, both software & hardware. This allows you to place Skylight sensor capabilities anywhere in the network from remote locations to the cloud, and everywhere in between. -
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ComplyPro
Bentley Systems
ComplyPro simplifies the delivery of assurance on complex rail projects, reducing the cost and time typically associated with poor design visibility and build non-compliance. Progressive Assurance deciphers the governance of assurance processes, allowing engineering and delivery teams to manage assurance of the design and delivery process collaboratively. This reduces the need for costly parallel assurance processes and increases the integrity, efficiency, and quality of design and delivery. Operational Assurance enables users to adopt a unified approach to compliance and assurance, providing greater visibility into asset health during operations. The ComplyPro Assurance Environment reduces costly delays and overruns through continuous assurance across and throughout project and asset lifecycles. -
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Cisco Evolved Programmable Network Manager (EPNM), simplified, converged, multilayer management. Our EPN Manager is designed for element and network management systems. It provides simplified, converged, end-to-end lifecycle management for carrier-grade networks of all sizes. Businesses can improve agility and operational efficiencies through automated device operations, fast provisioning, and proactive assurance. Reduce time to market of network services, and time from device introduction or features updates to actual network deployment. Deliver frequent, domain-specific content asynchronous from the management platform. Resolve network issues faster, and quickly identify affected circuits and virtual connections through automated provisioning of services. Benefit from a shared information model, consistent workflows and UI, and easier deployment. Get integrated, end-to-end management for the entire carrier network, supporting multiple domains, right out of the box.
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Cisco Prime Network
Cisco
Cisco Prime Network is a cost-effective device operation, administration, and network fault-management solution. This single solution helps service providers reduce management complexity and deliver carrier-class services. It supports the physical network components as well as the compute infrastructure, and virtual elements found in data centers. Increased operational efficiency through automated network discovery, configuration and change management. Enhanced customer satisfaction through proactive service assurance using postevent fault management and trend information. Lower integration costs through preintegration with Cisco Prime Carrier Management suite and northbound interfaces to third party applications. Detailed end-to-end views of the physical and virtual network topology and inventory. GUI-based device configuration with prebuilt and downloadable scripts. Up-to-date displays of network event, state, and configuration changes. -
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ETI
ETI Software Solutions
Empowers customers to self-serve with an easy-to-use web portal. Smart, simple customer service views provide real-time data to optimize customer interactions. Predictive analysis and proactive field engagement that transforms the speed and quality of issues resolution. Real-time monitoring and service assurance for CPE management to reduce inefficiencies and cost, improve subscriber experience, and enable next-generation services. Advanced analytics and visualizations to solve business-level challenges, make proactive decisions and better manage operations from workforce management to sales/marketing. Optimize network performance and uptime. Network performance reporting and trending. -
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NETSCOUT vSTREAM
NETSCOUT
Visibility for performance management, user experience, and cybersecurity in virtualized environments. NETSCOUT's vSTREAM virtual appliance complements existing Adaptive Session Intelligence (ASI)-based instrumentation to provide the same smart data visibility within virtualized and cloud infrastructures that are already possible in physical environments. The vSTREAM is ideal for monitoring service-critical traffic running within virtualized and/or cloud infrastructures. With deep packet inspection at scale, organizations have the end-through-end visibility needed to assure network and application performance and high-quality user experiences in virtual environments. Leverage end-through-end visibility across data centers, multi-cloud, and remote offices to assure high-quality user experiences anywhere. Scalable and simplified packet-data visibility and analysis is easy to deploy, manage, and fit into your organization’s budget. -
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Urban-Hawks
Urban-Hawks
Made to improve workflow efficiencies, increase visibility, teamwork & profitability. Deliver quality service with a greater focus on agility & technical performance. Flawless field service software with higher first-time-fix rate. Optimizes service delivery, increases service revenues and drives business growth. Helps you quote, schedule, invoice and settle payments faster. End-to-End Field Service. Urban-Hawks connects your entire Field Service Operation from office, warehouse, technician to customer. For Improved service with focus, agility & technical performance. Improve operational support. Ensure right routes to customer sites, with the right parts onboard. Increase speed, for more productive service delivery. Update schedules, job details, and quality assurance checklists. View job progress and location in real time.Starting Price: $29 per user per month -
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Blue Planet
Ciena
The Blue Planet Intelligent Automation Portfolio is a comprehensive, open software suite that empowers service providers with deep insights about the network to optimize business processes that span IT and Network functions, accelerating your digital transformation. IT and Network operations are no longer constrained in legacy, manually intensive silos. Blue Planet powers closed-loop automation through multi-domain, multi-layer orchestration combined with inventory federation, analytics, and route optimization and assurance, unlocking network potential and business agility. Working across multi-vendor domains, including Ciena’s domain controlled by Manage, Control and Plan (MCP), Blue Planet intelligent automation enables the delivery of a range of end-to-end services with fast time to market and exceptional performance, at reduced operational costs. -
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DX Virtual Network Assurance
Broadcom
DX Virtual Network Assurance extend visibility and ensure reliability of SDN/NFV networks with network monitoring tools by CA Technologies, a Broadcom company. A converged NetOps portal is required in order to successfully deploy modern network architectures. You can use these network monitoring tools to enable seamless management of traditional and advanced technologies like SDN, NFV, SDDC, SD-WAN and the cloud in a one-dashboard experience. Advanced visualizations of complex Cisco ACI environments provide deployment assurance and on-going health awareness. With our network monitoring tools, you can visualize the new network abstraction via discovery and mapping of your Cisco ACI deployments, along with traditional infrastructure. Close the loop among traditional physical network environments and new virtualized networking technologies to reduce complexity in network visibility and planning. -
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Cisco SD-Access
Cisco
A more secure and agile network for your modern enterprise. Your IT operations can be more efficient, your network more secure, and your user experience more consistent across wired, wireless, and VPN infrastructure with our advanced solution for automating user policy and network access. Cisco SD-Access, a solution within Cisco DNA, defines a uniform policy-based network fabric that meets business needs with security, automation, and assurance. SD-Access augments the Cisco DNA Center capabilities of automation and assurance. It also provides a software-defined approach for network segmentation, critical for establishing a zero-trust network. Use AI- and ML-based advanced analytics for endpoint identification and grouping. Analyze traffic flows between groups, and define effective access policies. Apply group-based access policies for effective multilevel segmentation, leading to zero-trust security. -
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Broadband Dynamics
Broadband Dynamics
Omni Channel software solutions including Voice, SMS, WebChat, social media and more. Includes TCPA compliant enhanced manual dialing solution, predictive, progressive and power dialers. ACD/queues, call recording, screen recording, sentiment analysis, custom Dashboards, enhanced customizable reporting with automation, Quality Assurance including automated scoring of calls, AI Voice, Chat and SMS BOT solutions. CPaaS for automatic ordering and routing of phone numbers on our carrier network. -
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Infovista Ativa
Infovista
Infovista Ativa™ is a suite of cloud-native applications for the automated assurance of advanced cloudified networks, delivering a 360° view across digital experiences, apps, services, networks and infrastructure Ativa's applications, which can be deployed independently or in combination, correlate experience, service quality and resource performance to deliver end-to-end automated assurance through a single pane of glass. Ativa Automated Ops reduces time and effort for network and service operations by unlocking automation use cases that span multiple applications. It provides workflow, analytics and network automation. Using advanced AI and ML algorithms, combined with active testing, network configuration tools and open APIs it provides accurate analytics and predictions, with zero-touch configuration supported by active diagnostics and validation, and more. -
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BeyondQA
BeyondQA
BeyondQA.ai is an AI-driven quality assurance and speech analytics platform built to help contact centers automate QA, strengthen compliance, and unlock actionable customer insights from 100% of interactions. Traditional QA processes rely on manual sampling, spreadsheets, and reactive coaching. BeyondQA transforms this approach by combining AI, NLP, and speech analytics to automate evaluations, monitor compliance, detect sentiment, and surface operational insights in near real time. What BeyondQA Does QA Automation Speech & Conversation Analytics Compliance Monitoring Coaching & Performance Enablement Business Insights & ReportingStarting Price: $35 -
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EV Observe
EasyVista
Increasing service and support efficiency and business satisfaction starts with predicting and avoiding downtime. EV Observe is a monitoring platform for network, IoT, IT infrastructure, cloud, and application monitoring that delivers an end-to-end service experience. We make it easy for organizations to embrace a proactive and predictive approach to service support, delivery, and observability, including collaborative self-help, self-healing, and comprehensive performance and availability insights. This helps teams to focus on value delivery and innovation that drives business outcomes, resulting in higher employee engagement and a better customer experience, increased productivity, and improved resiliency. Designed for SaaS monitoring in a multi-client, multi-site context for the cloud. Integrated software production tool covering the entire spectrum of software processes, and has instituted DevOps practices. -
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ALMXpert
TalentXpert
We understand your challenges across business functions and recognize your company values. Our value-driven approach is designed to help client launch a flawless product in market fast. We pride ourselves on client’s product advancement through transparency, quick turnaround time, and continuous quality assurance — all the way through. High Quality Product. Product incubation to product delivery processes are deeply involved with best practices of SDLC to make sure customers get best user experience along with clean, performant and scalable code. Each layer and tier of the code-base is covered by automated tests. Honest and Transparent Advisory. Our Industry proven product owners can help you improve your product acceptance in market and reduce product overheads to efficiently put your investment in right place. Similarly our technical experts can help you lower your technical debt with low cost techniques to accept more customers with less spending. -
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Witbe
Witbe
Leading innovation in the Quality of Experience (QoE) industry, Witbe offers an award-winning approach to monitor the QoE delivered to users of any interactive service (telephony, video, Web), on any device (PC, smartphone, STB), and through any network (fixed, mobile, OTT). Since its foundation in 2000, Witbe has continually grown and is now trusted by more than 300 clients in 50 different countries. Broadcasters, Operators, Content Providers & App Developers, all rely on Witbe Robots to ensure flawless services. Witbe is a public company listed on Euronext Growth (ALTWIT.PA) and has offices all around the world, including locations in Paris, New York, San Jose, Denver, Montreal, London, and Singapore. -
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Juniper Mist AI
Juniper Mist AI
Mist AI, a key part of Juniper’s AI-Native Networking Platform, uses a combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences and simplify operations across the wireless access, wired access, SD-WAN, WAN Edge, data center, and security domains. Data is ingested from numerous sources, including Juniper Mist Access Points, Switches, Session Smart Routers, WAN Edge Routers, and Firewalls for end-to-end insight into user experiences. These devices work in concert with Mist AI to optimize user experiences from client to cloud, including automated event correlation, root cause identification, Self-Driving Network operations, network assurance, proactive anomaly detection, and more. Juniper also leverages Mist AI for next-generation customer support. It is the foundational element behind Marvis, the industry’s first AI-driven virtual network assistant, which provides extensive insight and guidance to IT staff. -
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Juniper Apstra
Juniper Networks
Juniper Apstra intent-based networking software automates and validates the design, deployment, and operation of data center networks from day 0 through day 2+. As the only solution of its kind with multivendor support, Apstra empowers you to automate and manage your networks across virtually any data center design, vendor, and topology, making private data centers as easy as a cloud. Using Apstra’s single source of truth and powerful analytics, you can now deliver optimal network performance and resolve issues with confidence. Apstra also mitigates network outages with predictive insights and provides change control with networkwide rollback capabilities. Juniper Validated Designs (JVDs) help ensure reliable operations and accelerate deployments. Apstra Cloud Services, a suite of AI-native, cloud-based applications for AI operations (AIOps), works with Apstra’s intent-based networking to expand data center assurance solutions from network assurance to application assurance. -
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HeadSpin
HeadSpin
HeadSpin’s global device cloud enables mobile and browser testing on thousands of SIM-enabled devices deployed in 100+ locations on real carrier and WiFi networks around the globe. No emulation or simulation—ever. No SDK required. The HeadSpin Appliance provides a secure, portable, temperature-controlled enclosure for a wide variety of compatible devices, and allows RF access to the local WiFi or carrier network. Deploy on-prem, in the cloud, or anywhere. From code and packet analysis to machine learning and computer vision techniques that surface unique audio, video, voice, streaming, page content, MOS, and other quality of experience metrics, HeadSpin gives you the data and AI-powered insights you need to assure flawless digital experiences for your users. Delve deep into client-side performance to troubleshoot crashes, errors, SDK bloat, and system resource issues.Starting Price: $30 per month -
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DevTest
TechExcel
DevTest by TechExcel is a comprehensive test management software solution for enforcing test standards, administering quality assurance procedures, and improving test cycle efficiency. Specifically designed to manage the complete quality lifecycle, DevTest helps teams during the quality assurance (QA) process while encouraging collaboration throughout the delivery of the software. Key features include manual and automation execution, document management, live metrics and trends, risk management, and integrations with JIRA, Bugzilla, Mantis, and more. -
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FlowCommand
Saisei
No Samples. No Delays. See Exactly what is happening on your network in REAL Real Time - by User, Application, Geo-location or Access Point. Actionable analytics for network capacity planning, user behavior, historical analysis and SLA management. You can’t fix what you can’t see. Saisei provides you with in-depth granular visibility, and then the ability to set policies to correct under-performing applications and/or users. Augment your security posture by automatically protecting your network against rogue users. Set conditional alarms & triggers to correct activity through advanced policy enforcement. With Saisei, performance and scalability are never an issue! We are designed to be robust & scalable with the capability to service large carriers and complex networks, whilst maintaining the ability scale down to meet the niche requirements of the smallest of operators. With Saisei, you can rest assured that no matter what your requirements, our solution is right for you.
