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About

The majority of operators today continue to test their end-to-end quality inefficiently, based on the old approach of passive monitoring and reactive manual testing in response to an issue. While this approach has been acceptable in the past, evolving customer requirements make the user experience more critical for customer satisfaction, loyalty and revenue. Proactively monitor quality, all the way from your network to the end subscriber, with CSG Assure. CSG Assure helps carriers protect and secure margin through guaranteed CLI delivery and other key quality features. CSG Assure also serves SMS aggregators in need of timely and correct delivery of SMS, and mobile operators who need to provide a flawless user experience for their customers traveling abroad. Let our network operations center take care of 24/7, end-to-end service level monitoring.

About

HeadSpin’s global device cloud enables mobile and browser testing on thousands of SIM-enabled devices deployed in 100+ locations on real carrier and WiFi networks around the globe. No emulation or simulation—ever. No SDK required. The HeadSpin Appliance provides a secure, portable, temperature-controlled enclosure for a wide variety of compatible devices, and allows RF access to the local WiFi or carrier network. Deploy on-prem, in the cloud, or anywhere. From code and packet analysis to machine learning and computer vision techniques that surface unique audio, video, voice, streaming, page content, MOS, and other quality of experience metrics, HeadSpin gives you the data and AI-powered insights you need to assure flawless digital experiences for your users. Delve deep into client-side performance to troubleshoot crashes, errors, SDK bloat, and system resource issues.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations looking for a quality testing solution

Audience

Mobile app developers seeking a mobile application performance management

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$30 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 5.0 / 5
design 4.9 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • HeadSpin provides us with a complete set of tools for test automation, so that we can automate our app testing and increase the quality assurance of our app in no time. HeadSpin allows us to run tests on the real devices.
  • One of the biggest challenges with creating new software products is bridging the gap between teams, products, and users. HeadSpin provided our engineers with a state-of-the-art device infrastructure that allowed us to focus on developing our product in a remote location without having to worry about maintaining hardware. The results speak for themselves: we were able to test our SDKs in key global locations, gain critical visibility into network communications across the wire, and rapidly iterate based on data gathered from testing.
  • Headspin has been an essential part of our testing process from the beginning. We've used it to test everything from mobile sites to native applications and we've found it to be invaluable for both developers and testers. We can run tests on any device from any location in the world, and the bug reporting feature makes it easy to track down and fix errors.
  • Using Headspin has been a great way to reduce the amount of time it takes to test across various browsers and platforms. I can run tests on 5-10 browsers simultaneously, which saves me a lot of time because I don't have to toggle windows between each browser.
  • Our HeadSpin system can identify issues across multiple databases in a matter of minutes. It's a user friendly interface that allows us to identify issues in our database quickly, and the automation also makes it easy to test our fixes across multiple scenarios.

Cons

  • I have been using HeadSpin for years now and they are doing a great job. The customer service is excellent, I think it's very good to work with them. I don't think there's any room for improvement in their service.
  • We are rather fairly satisfied with the platform. The design is nice and intuitive, it's easy to use and the price point is great.
  • We have used other tools in the past, but this is far and away the best we've used.
  • I think HeadSpin is a very solid product. I haven't encountered any problems with it in my testing and everything worked smoothly.
  • I had a few difficulties getting started with the platform, but after a few hours of trial and error, I was able to figure things out.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CSG
Founded: 1994
United States
www.csgi.com/portfolio/digital-wholesale/assure/

Company Information

HeadSpin
Founded: 2015
United States
www.headspin.io

Alternatives

Alternatives

CoTester

CoTester

TestGrid.io
TestGrid

TestGrid

TestGrid.io

Categories

Categories

Integrations

ACCELQ
Alithya GoTest
BlueSwan
Jira
Jira Work Management
ServiceNow
Slack

Integrations

ACCELQ
Alithya GoTest
BlueSwan
Jira
Jira Work Management
ServiceNow
Slack
Claim CSG Assure and update features and information
Claim CSG Assure and update features and information
Claim HeadSpin and update features and information
Claim HeadSpin and update features and information