ETI

ETI

ETI Software Solutions
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About

The majority of operators today continue to test their end-to-end quality inefficiently, based on the old approach of passive monitoring and reactive manual testing in response to an issue. While this approach has been acceptable in the past, evolving customer requirements make the user experience more critical for customer satisfaction, loyalty and revenue. Proactively monitor quality, all the way from your network to the end subscriber, with CSG Assure. CSG Assure helps carriers protect and secure margin through guaranteed CLI delivery and other key quality features. CSG Assure also serves SMS aggregators in need of timely and correct delivery of SMS, and mobile operators who need to provide a flawless user experience for their customers traveling abroad. Let our network operations center take care of 24/7, end-to-end service level monitoring.

About

Empowers customers to self-serve with an easy-to-use web portal. Smart, simple customer service views provide real-time data to optimize customer interactions. Predictive analysis and proactive field engagement that transforms the speed and quality of issues resolution. Real-time monitoring and service assurance for CPE management to reduce inefficiencies and cost, improve subscriber experience, and enable next-generation services. Advanced analytics and visualizations to solve business-level challenges, make proactive decisions and better manage operations from workforce management to sales/marketing. Optimize network performance and uptime. Network performance reporting and trending.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations looking for a quality testing solution

Audience

Enterprise-class broadband network management platform for all digital service providers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CSG
Founded: 1994
United States
www.csgi.com/portfolio/digital-wholesale/assure/

Company Information

ETI Software Solutions
Founded: 1992
United States
etisoftware.com

Alternatives

Alternatives

Emteria

Emteria

emteria GmbH
Modiverse

Modiverse

ARDIC

Categories

Categories

Integrations

CDG Elements
Microsoft Dynamics 365
Panacea

Integrations

CDG Elements
Microsoft Dynamics 365
Panacea
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