Audience

Small to mid-sized businesses that need a complete Business Phone System solution

About Unified Office

Unified Office, Inc. is a leading Managed Services Provider of Business Class Communications Services to Small and Medium-sized Businesses. Unified Office is a provider of fully managed business VoIP services, integrating a quality and support program that starts with a prospect engagement, through a site survey, network and call quality assessment process, and extends all the way through the integration, testing, deployment and support lifecycle. Around the clock, we proactively monitor all end-to-end service assets (on-premise, private/public cloud, hardware, software, quality, availability), using specially developed diagnostic tools. Our commitment to supporting our business customers and resellers is paramount. Internet of Things (IoT) solutions have generally been marketed to and purchased by large enterprises. There are huManaged VoIP services provider Unified Office has extended its year-old Internet of Things (IoT) operational performance service.

Integrations

API:
Yes, Unified Office offers API access

Ratings/Reviews

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ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
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Company Information

Unified Office
Founded: 2011
United States
unifiedoffice.com

Videos and Screen Captures

Unified Office Screenshot 1
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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online

Unified Office Frequently Asked Questions

Q: What kinds of users and organization types does Unified Office work with?
Q: What languages does Unified Office support in their product?
Q: What kind of support options does Unified Office offer?
Q: Does Unified Office have an API?
Q: Does Unified Office have a mobile app?
Q: What type of training does Unified Office provide?

Unified Office Product Features

Business Phone Systems

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP

Call Parking Supported
Call Recording Supported
Contact Management Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported
Encryption Not Supported

Cloud PBX

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

MSP

Help Desk Supported
Project Management Supported
Remote Access Supported
Remote Systems Monitoring Supported
Scheduling Supported
Backup Management Not Supported
Billing & Invoicing Not Supported
CRM Not Supported
Dashboard Not Supported
Issue Management Not Supported
Live Chat Not Supported
Patch Management Not Supported
Privileged Access Management (PAM) Not Supported