CSG AssureCSG
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VoIP SpearToepoke Software
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Related Products
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About
The majority of operators today continue to test their end-to-end quality inefficiently, based on the old approach of passive monitoring and reactive manual testing in response to an issue. While this approach has been acceptable in the past, evolving customer requirements make the user experience more critical for customer satisfaction, loyalty and revenue. Proactively monitor quality, all the way from your network to the end subscriber, with CSG Assure. CSG Assure helps carriers protect and secure margin through guaranteed CLI delivery and other key quality features. CSG Assure also serves SMS aggregators in need of timely and correct delivery of SMS, and mobile operators who need to provide a flawless user experience for their customers traveling abroad. Let our network operations center take care of 24/7, end-to-end service level monitoring.
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About
VoIP Spear is a monitoring service. We track your voice quality and alert you when there's a problem. Be the first to know when your call quality is poor. Call quality problems always seem to occur at the worst times. It's frustrating to ask "can you hear me?" or "can you say that again?" over and over. Call quality issues are intermittent, meaning that it's often the case they're no longer occurring by the time tech support gets involved. VoIP Spear monitors your VoIP quality all day, every day. Even when you're sleeping, VoIP Spear is there for you. VoIP Spear provides you a numerical score for your voice quality ranging from bad (1) to perfect (5). This is called MOS, Mean Opinion Score, and it's an industry standard for measuring voice quality. VoIP Spear has servers in more than 15 major cities all over the world so you can test your VoIP most effectively. Our servers are located in North America, South America, Europe, and the Asia/Pacific region.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Organizations looking for a quality testing solution
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Audience
Companies that want to monitor their VoIP call quality
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$10 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCSG
Founded: 1994
United States
www.csgi.com/portfolio/digital-wholesale/assure/
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Company InformationToepoke Software
Founded: 2007
Canada
voipspear.com
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Categories |
Categories |
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VoIP Monitoring Features
Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting
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Integrations
No info available.
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Integrations
No info available.
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