VoIP Spear

VoIP Spear

Toepoke Software
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+

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About

The majority of operators today continue to test their end-to-end quality inefficiently, based on the old approach of passive monitoring and reactive manual testing in response to an issue. While this approach has been acceptable in the past, evolving customer requirements make the user experience more critical for customer satisfaction, loyalty and revenue. Proactively monitor quality, all the way from your network to the end subscriber, with CSG Assure. CSG Assure helps carriers protect and secure margin through guaranteed CLI delivery and other key quality features. CSG Assure also serves SMS aggregators in need of timely and correct delivery of SMS, and mobile operators who need to provide a flawless user experience for their customers traveling abroad. Let our network operations center take care of 24/7, end-to-end service level monitoring.

About

VoIP Spear is a monitoring service. We track your voice quality and alert you when there's a problem. Be the first to know when your call quality is poor. Call quality problems always seem to occur at the worst times. It's frustrating to ask "can you hear me?" or "can you say that again?" over and over. Call quality issues are intermittent, meaning that it's often the case they're no longer occurring by the time tech support gets involved. VoIP Spear monitors your VoIP quality all day, every day. Even when you're sleeping, VoIP Spear is there for you. VoIP Spear provides you a numerical score for your voice quality ranging from bad (1) to perfect (5). This is called MOS, Mean Opinion Score, and it's an industry standard for measuring voice quality. VoIP Spear has servers in more than 15 major cities all over the world so you can test your VoIP most effectively. Our servers are located in North America, South America, Europe, and the Asia/Pacific region.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations looking for a quality testing solution

Audience

Companies that want to monitor their VoIP call quality

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$10 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • This service is very easy to set up and understand. It's not only handy for monitoring internet connectivity for VoIP services, it also monitors the internet connectivity in general (for all sorts of interesting insights).

Cons

  • It's not free but the price is very reasonable.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CSG
Founded: 1994
United States
www.csgi.com/portfolio/digital-wholesale/assure/

Company Information

Toepoke Software
Founded: 2007
Canada
voipspear.com

Alternatives

Alternatives

SolarWinds VNQM

SolarWinds VNQM

SolarWinds
SQmediator

SQmediator

Telchemy
Vade

Vade

Vade Secure

Categories

Categories

VoIP Monitoring Features

Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting

Integrations

No info available.

Integrations

No info available.
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