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About

The majority of operators today continue to test their end-to-end quality inefficiently, based on the old approach of passive monitoring and reactive manual testing in response to an issue. While this approach has been acceptable in the past, evolving customer requirements make the user experience more critical for customer satisfaction, loyalty and revenue. Proactively monitor quality, all the way from your network to the end subscriber, with CSG Assure. CSG Assure helps carriers protect and secure margin through guaranteed CLI delivery and other key quality features. CSG Assure also serves SMS aggregators in need of timely and correct delivery of SMS, and mobile operators who need to provide a flawless user experience for their customers traveling abroad. Let our network operations center take care of 24/7, end-to-end service level monitoring.

About

Made to improve workflow efficiencies, increase visibility, teamwork & profitability. Deliver quality service with a greater focus on agility & technical performance. Flawless field service software with higher first-time-fix rate. Optimizes service delivery, increases service revenues and drives business growth. Helps you quote, schedule, invoice and settle payments faster. End-to-End Field Service. Urban-Hawks connects your entire Field Service Operation from office, warehouse, technician to customer. For Improved service with focus, agility & technical performance. Improve operational support. Ensure right routes to customer sites, with the right parts onboard. Increase speed, for more productive service delivery. Update schedules, job details, and quality assurance checklists. View job progress and location in real time.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations looking for a quality testing solution

Audience

Field service companies in need of a field services management platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$29 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CSG
Founded: 1994
United States
www.csgi.com/portfolio/digital-wholesale/assure/

Company Information

Urban-Hawks
United States
urban-hawks.com

Alternatives

Alternatives

OfficeTrack

OfficeTrack

OfficeTack

Categories

Categories

Integrations

No info available.

Integrations

No info available.
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