Alternatives to BrandMentions

Compare BrandMentions alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to BrandMentions in 2024. Compare features, ratings, user reviews, pricing, and more from BrandMentions competitors and alternatives in order to make an informed decision for your business.

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    Birdeye

    Birdeye

    Birdeye

    Birdeye is the top-rated reputation management and digital customer experience platform for local brands and multi-location businesses. Over 100,000 businesses leverage Birdeye’s AI-powered platform to engage seamlessly with customers, drive loyalty, and excel in their local markets. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR.
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    Brandwatch

    Brandwatch

    Brandwatch

    Brandwatch is a leading Consumer Intelligence and Social Media Management solution that empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Its Consumer Intelligence solution offers AI-enriched data from over 100m social and online sources helping data-driven organizations better understand how consumers feel about their brands, products and industry trends and topics. Within its Social Media Management solution, Brandwatch (formerly Falcon.io) offers features including social media listening, engagement, publishing, measurement, influencer marketing and customer data management. With Brandwatch, marketers and companies can deliver more personalized brand experiences across touchpoints, based on enriched customer profiles. This solution features a highly intuitive and collaborative UI and is complemented by the best support team in the business.
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    ProQuo AI

    ProQuo AI

    ProQuo AI

    ProQuo AI is an AI-powered brand management platform where marketers can generate their brand strategy, test creative assets and monitor brand performance – all in real-time. ProQuo interacts with consumers daily and measures how they really feel about your brand, competitors and category. ProQuo’s AI analyzes data from every one of these interactions, generating a customized action plan that ensures you achieve your brand’s goal - whether it’s converting non-users, finding your whitespace or growing market share. Hundreds of brands including Clorox, Harry’s, Expedia, Tatcha and Keurig Dr Pepper are using ProQuo to grow with certainty.
    Starting Price: $2000 per month
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    Audiense

    Audiense

    Audiense

    Identify & understand any audience, no matter how specific/unique it is. Create reports using filter options such as user profiles, affinities, demographics & job roles, creating highly personalised audience segments. Make better marketing decisions, adapt your targeting, improve relevancy & drive high-performance campaigns at scale. WHAT ARE WE TRYING TO SOLVE? - Time-consuming, static & expensive traditional consumer research - Social data to become a part of the strategy - Brand strategy & personalisation is very tactical at the expense of performance marketing WHAT MAKES US UNIQUE Audiense segments audiences by interconnections between people (“Who knows who”). Thanks to how those connections are created between consumers (“How they know each other”), we can infer their shared interests & affinities. Our unique social consumer segmentation provides a great data foundation to Persona development, understanding the audience s that matter most or find new audience opps.
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    Talkwalker

    Talkwalker

    Talkwalker

    Social insights for the world's most impactful brands. Your reputation is everything. Make sure it’s protected, globally. Talkwalker is your extra set of eyes and ears. Its AI powered analysis provides real time insights into what's happening on all social channels and online media, across 187 languages. This enables you to quickly identify issues and complaints before a crisis hits. Benchmark your brand and campaigns with our proven KPI frameworks. Measure sentiment and brand health. Connect social efforts to real business results and provide your management with instant reports. Compare your results to the competition, across every channel. Discover what customers really think about your brands and products in real time. Maximize the social performance of your communication campaigns with data-driven technology. Find the best stories and the true influencers to boost your brand power. With Quick Search, spot the trending stories on your brand and industry, in real time.
    Starting Price: $9,600 per year
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    Social Mention

    Social Mention

    BrandMentions

    Social Mention finds who's talking about your brand or competitors in the news & social media. Social Mention is a simple to use social media search tool that aggregates user generated content from across the internet into a single stream of information. It’s a social media monitoring tool that allows you to track and measure what people are saying about your brand anywhere on the globe, in real-time. SocialMention is part of BrandMentions, an in-depth brand monitoring tool designed to track and engage in online conversations in real-time. Never miss a comment or mention about your product or brand on social media accounts, news and other publications. Get to know as soon as your audience talks about you, anywhere online. Have a better understanding of how your customers are interacting with your brand, how your social media strategy is performing & create products that will meet their exact needs.
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    Awario

    Awario

    Awario

    The web is talking about your business. Find these conversations and join in. Instant mentions from all around the Web and social media. At Awario, we want you to be the first to know when important conversations spark out online. Unlike other monitoring apps that rely on a single third-party data provider, we crawl over 13 billion web pages daily, in addition to the APIs. So when we say Awario is the most immediate way to learn about new mentions, we aren't messing around. Find important discussions, join them in real time, and spread the word about your product, service, or content across social and the Web to reach new audiences and trigger word-of-mouth marketing. Social media is full of invaluable market information and consumer intelligence - but it's also full of noise. Sieve out meaningful customer insights with Awario to understand your audience better and marketing campaigns.
    Starting Price: $39.00 per month
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    LeadMi

    LeadMi

    LeadMi

    Leverage the power of automation in Marketing. Improve sales conversions and customer engagement. Manage Leads interacting with your brand or product on your social channels. Identify social activity & nurture them. Automate profile discovery and activity gathering. Leverage rule based lead scoring to qualify them. Define your buyer personas as search filters. Generate leads instantly. Leverage filters across user and organizational attributes to identify high quality leads. Achieve high ROI in a short time. Drive content building and publish across multiple social channels at once. Track content consumption and interactions on your posts and generate leads. Develop and leverage insights on social media interactions. Leverage social listening to monitor your brand’s social media channels for any customer feedback and brand mentions or discussions regarding specific keywords, topics, competitors, or industries, followed by an analysis to gain insights and act on those opportunities.
    Starting Price: $25 per month
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    YouScan

    YouScan

    YouScan

    YouScan is a social media listening platform powered by image recognition technology. It provides instant access to customer conversations happening online, enabling enterprises and agencies to listen, analyze and turn social data into action. Sentiment analysis, trends detection and smart alerts combined with an intuitive and powerful dashboard allow users seamlessly fulfill the most difficult tasks. YouScan is efficiently used by major brands, including L'Oréal, Nestlé, Coca-Cola, and McDonald's.
    Starting Price: $833.00/month
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    Brand24

    Brand24

    Brand24

    Brand24 is a media monitoring tool to identify and analyze online conversations about your brands, products, and competitors. Brand24 empowers its users to monitor their online reputation, prevent PR crises, track the results of their social media campaigns, boost their brand awareness, improve customers’ experience and find influencers. This tool collects all publicly available mentions in real-time and covers various sources, including social media platforms, podcasts, newsletters, news sites, blogs, forums, and more!
    Starting Price: $39.00/month
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    Mention

    Mention

    Mention

    Find influencers, track social mentions, analyze competitors, and generate leads with Mention. As a social media monitoring solution, Mention helps you easily manage your brand and monitor your competitors by obtaining a filtered and organized information from the web and social media. Through our simple, user-friendly dashboard, you can listen, engage, and analyze real-time alerts, and get live updates about your brand across the web and social networking sites. With our ability to monitor billions of sources in over 40 languages, Mention can help you make better business decisions.
    Starting Price: $29.00/month
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    Radarly

    Radarly

    Linkfluence

    Radarly is an AI-powered consumer insights platform with social data at its core. It combines the immediacy of digital data with the rigor of proven Consumer and Market Insight methodologies. It gives you access to reliable, structured quantitative and qualitative intelligence at all times. Go beyond social listening. Your success depends not just on listening to social conversations. You must stay attuned to dynamic markets and fast-moving customers more effectively than the competition! Radarly empowers you to support a more agile, customer-centric and data-driven brand lifecycle. Go from insight to action faster. Radarly is designed to serve the needs of the entire organization in multiple industries. It covers every stage of the brand and product-management lifecycle from strategy to execution and everything in between.
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    Meltwater

    Meltwater

    Meltwater Group

    We help you monitor, understand and influence the world around you. Empowering PR, communications and marketing teams with an intuitive all-in-one product suite, powered by AI-driven insights. In today's always-on world, a marketer's job is never fully finished, which is why we developed a series of products focused on helping you stay on top of your digital strategy and marketing performance. Our suite of products aims to solve the problems faced by modern PR, communications, and marketing professionals. Insights and workflows designed to empower your social media and digital marketing strategy. Access a flexible solution that allows you to monitor social media for relevant mentions so that you can stay ahead of the game—and your competition. With access to unlimited ad-hoc searches and no volume restrictions across more than 20 different channels (including social networks), your social listening capabilities will be unmatched.
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    Qualtrics BrandXM
    Turn your brand into a religion. Understand your market, your brand performance, and your competitors better than ever before. Qualtrics BrandXM™ gives you easy-to-use tools to help you: strengthen brand equity, improve brand perceptions, and drive sustainable growth. Iconic brands have people lining up round the block when they launch new products, charge a premium over their competitors, and elicit unwavering loyalty from their customers. Brand experience is how you take control of your most important asset and optimize it to identify new opportunities for growth, attract new customers and drive loyalty and spend. Our easy-to-use tools help you monitor your brand, your market, and your competitors to make it easy to find breakthrough insights to turn your brand into a religion.
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    Myopolis

    Myopolis

    Myopolis

    A texting platform that makes communicating easier for you and for your customers. Group communication made easier directly from the palm of your hand. With one number you have one text inbox. Your entire team can see if a customer was responded to, reached out to and what was said. SMS texting, Facebook Messenger, and phone calls all in one place. No more using personal phone numbers, support multiple employees with our mobile app. Track your team’s response times & more with our reporting. Sync your data from other applications and keep track of customer information. Add your team and communicate directly or in channels, share notes about customers. Create custom groups and send personalized group messages. Take your productivity to the next level by connecting Myopolis with 3,000+ apps, allowing you to automate your workflows. Sync your contacts to get a clear overview of your customer interactions by connecting Hubspot.
    Starting Price: $28 per month
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    Sprout Social

    Sprout Social

    Sprout Social

    Build and grow stronger relationships on social. Understand and reach your audience, engage your community and measure performance with the only all-in-one social media management platform built for connection. Sprout Social is proud to be a leader in usability, customer support and satisfaction, ROI and user adoption. Discover the most robust and cohesive social media business solution, built to scale. Uncover trends and actionable insights from social data to inform marketing and brand strategy. Plan, organize, schedule and deliver content as a team with cross-network social publishing. Streamline social monitoring and improve responsiveness with a unified inbox. Drive strategic decision making across the business with rich social data and dashboards. Real people, real brands, real connection. Customers share why they choose Sprout’s social media management software and solutions.
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    Hootsuite

    Hootsuite

    Hootsuite

    Too many brands suck at social. Yours doesn’t have to. It starts with the right tools. Thousands of brands rely on Hootsuite’s platform and solutions to launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all their customer conversations in one place. With Hootsuite, you can confidently schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, easily keep track of customer conversations, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. As the world’s most widely trusted social media management solution, Hootsuite can set you up for success with expert certifications, training, and coaching in social marketing, social listening, customer care, and social commerce. Push your results further and get more from social with Hootsuite.
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    Starting Price: $49 per month
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    Locobuzz

    Locobuzz

    Locobuzz

    Locobuzz is a unified customer experience platform that converges technologies like Artificial Intelligence, Machine Learning, Big Data, Analytics to help brands forge stronger relationships with their customers and increase their lifetime value. We connect organizations with their customers across a spectrum of digital channels and leverage analytics and automation to increase efficiency across business processes and create a seamless experience for customers. Founded in 2015, Mumbai Headquartered Locobuzz's SaaS platform empowers prominent Fortune 500 companies’ marquee brands across sectors. Locobuzz Platform unifies various functions on its platform such as Marketing, Customer Experience, CRM, Analytics and Automation, Reputation and Crisis Management, Data-driven Social Media Management, Competitive and Market Intelligence, Rich and detailed Customer Intelligence, Monitor Brand Chatter, Identify Influencers all on a single Unified Platform.
    Starting Price: $300/month
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    Critical Mention

    Critical Mention

    Critical Mention

    The Critical Mention Earned Media Suite includes the most reliable real-time media monitoring for global TV, Radio, Online News, Podcasts and Social Media, as well as robust earned media analytics and the most accurate and frequently updated media contact and influencer database in the industry.
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    Social Searcher

    Social Searcher

    Social Searcher

    Don't miss a single social mention of your Brand. Check up who is talking about you right now and engage with them. Social media has changed how we market our businesses. Understanding how to find, monitor and respond to social mentions for crucial conversations online is an excellent skill for marketers to develop. Even though you don't have the budget, tracking and using them to your advantage is entirely possible with a proper strategy in place. Social mention occurs every time a keyword, hashtag or brand that you are monitoring is used on social media and with Social Searcher you may see all of them in a single list. Our platform is covering top social media services and all web mentions as well. You can get in touch with thousands of people with a snap of your fingers. This works like all other search engines. You can search for specific keywords or brand that you want to track, and get a list of filtered results with analytics.
    Starting Price: €3.49 per month
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    Reputology

    Reputology

    Reputology

    Google, Facebook and local search directories, employee review sites, app directories, etc. Track reviews written about your locations, products and services, from 1 easy-to-use dashboard. Over 80% of consumers expect a response within 24 hours of their online post. Get automated email notifications to stay on top of new reviews and reply directly from the Reputology interface. Track how your team is following up on & responding to reviews with our native workflow tool. Reputology also lets you escalate issues to the right team members so that your team can deliver top shelf customer service. Responding to negative reviews is already an intimidating task, even if you're experienced at dealing with unhappy customers. Turning this into a scale-able process for your entire organization can be even more daunting. But consistency is key for having a high-quality response, escalation and resolution.
    Starting Price: $49 per month
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    YouTube Mentions

    YouTube Mentions

    YouTube Mentions

    A New Way to Tune In Unlike other monitoring tools that scan titles, descriptions, or comments, YouTube Mentions is the only social listener that watches video content itself. YouTube Mentions crawls video content to catch your brand's mentions. Using proprietary techniques, it learns which video mentions are positive or negative. The service runs automatically so that you get updated when new videos come out. How People are Using YouTube Mentions Engage influencers and join conversations. YouTube is the most popular video site in the world, with over two billion monthly visitors. Creators upload 500 hours of video every minute. But not everyone is going to tag you when they talk about you. YouTube Mentions makes finding them easy. Find more while working less. How the Service Works. You tell us what product you’d like to monitor. You receive a list of video links and time stamps with mentions. Your alert keeps running in the background and you receive notifications periodically
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    SemanticForce

    SemanticForce

    SemanticForce

    SemanticForce is the unified media / e-commerce intelligence and engagement platform. We create a positive impact through the power of deep listening. Traditional media listening platforms provide limited data types. SemanticForce end-to-end media intelligence platform gives you visibility and intelligence on your data, everywhere. From online news to forums, from influencers to domains, from ads to pricing our listening ecosystem provides a new level of intelligence and protection. Organize millions of conversations on news and social media to spot trends and tap into topics relevant to your audiences. Be the first to discover positive and negative feedback about your brand on social media. Act fast thanks to real-time notifications and deal with negative conversations immediately.
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    Qualtrics CoreXM
    Qualtrics CoreXM is the top rated online survey platform trusted by over 8,500 brands and 99 of the top 100 business schools. With Qualtrics CoreXM, capturing, analyzing, and acting on insights is easy. The flexible platform features offers tools for building beautiful, complex surveys with drag and drop ease. It also comes with powerful survey flow logic options to customize the survey, 100+ question types, mobile and offline capability, best-in-class analysis and reporting, multi-channel capabilities, and a whole range of advanced features. Empower everyone to gather experience insights and take action. Start your Experience Management journey with the right foundations. Hunt down and fix broken experiences across the business with a single System of Action for everything from customer insights to market segmentation.
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    Wiser

    Wiser

    Wiser Solutions

    We believe that data needs to be actionable to be effective, so we’re building solutions that you can trust to increase your revenues and simplify your life. You don’t have the visibility required to accurately assess conditions, competitors, and the retail landscape, either in-store or online. Manual workflows and spreadsheets take a toll on resources, and you need automated solutions that enable you to act confidently. The threat of new competitors places greater pressure on your business to optimize your prices, your customers’ experiences, and much more. Do the marketing campaigns that you create get from the boardroom to the shelf? Whether you’re trying to beat the competition or launch a new product, is your brand positioned for the best chance of success? The support you need to craft effective pricing strategies.
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    Keyhole

    Keyhole

    Keyhole

    Keyhole helps marketers measure, improve and report on the impact they're making on social media. Keyhole’s social listening, influencer tracking and social media analytics products help marketers improve their social media strategy, and prove their impact to colleagues and clients. Keyhole’s easy-to-use dashboard allows you to build and share reports instantly, saving hundreds of hours a year. Use Keyhole's dedicated Influencers metrics to analyze advocates talking about your hashtags. You can filter influencers based on geo-location and keywords in their bios. Reach out to influencers to help boost engagement and increase your marketing ROI. You can also sort influencers based on the exposure they generate and engagement levels. The analytics dashboard has a convenient word cloud that shows hashtags commonly used with your main hashtag. You can easily use the tool to identify the most popular hashtags relevant to your campaign and find areas of opportunity.
    Starting Price: $49 per month
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    Knewin

    Knewin

    Knewin

    Monitor everything about your brand in traditional, digital and social media to understand customer perception and measure your visibility – in real time. Get the insights you need by monitoring top publications, pages and influencers. Identify opportunities and challenges, even when your brand is not mentioned directly. Understand if your marketing actions are giving the expected result. Measure how many “likes” you received, on which platform, what content and get answers that help you make a decision on whether or not to proceed with a particular campaign. Service that unites Knewin’s monitoring platforms with highly specialized professionals to help our clients in their journey of monitoring, studying news and gaining insights. Knewin Monitoring has a platform to guarantee autonomy in the review of matters or possible directions for specific issues involving the monitored brand.
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    SOCIALHOSE.IO

    SOCIALHOSE.IO

    SOCIALHOSE.IO

    Discover a media monitoring solution that enables brands and agencies to monitor the web and listen to their audience, built to scale. Start with a free basic account and upgrade as you grow with enterprise-ready customizable options. Perhaps now more than ever in the modern history of humanity, we are people who spend a lot of time alone and away from the buzz of the working life that we all knew for years. The days of just “hearing about” things at the office are all but over. The days of chatting while having lunch are no longer for a lot of organizations. Yet, you still need to understand and have an innate feel for how your brand is being received, how your marketing campaigns are going and how or if you’re generating the type of messaging that hits home to your target. You also need to know if anything negative is happening, and you need to know that instantly. You need a social listening agency that understands all of this. SOCIALHOSE.IO is that social listening agency.
    Starting Price: $2 per month
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    Digimind

    Digimind

    Digimind

    What is Digimind? Digimind is a simple yet powerful social listening and market intelligence platform used by companies to transform data into actionable insights for strategic decision-making. Digimind helps marketers and analysts with brand reputation, competitive intelligence, consumer insights, trend tracking, influencers identification, and campaign analysis.
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    Interactions Digital Roots
    With Interactions Digital Roots, you can easily monitor, measure, and engage with social media conversations about your brand from a single platform. By leveraging artificial intelligence, our system is able to deliver highly relevant customer conversations and insights from any source on the web. Unlike most traditional social listening and engagement tools that rely on user-generated rules and popular keywords to identify engagement opportunities, Digital Roots leverages artificial intelligence to comb through social conversations and find the most relevant posts. Our tool removes the need for manual searching, so that you can spend more time engaging with the right customers. And since we incorporate natural language processing and machine learning, our tool learns from what users are doing and gets smarter over time.
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    BuzzSumo

    BuzzSumo

    BuzzSumo

    Use our content insights to generate ideas, create high-performing content, monitor your performance and identify influencers. Millions of marketers rely on BuzzSumo to reveal the truth about what content works and what sinks without a trace. Hundreds of teams use BuzzSumo every day as part of their workflow. Find out how they increase productivity and content success. Discover the words and phrases your audience are searching for. Understand the popularity of keywords to identify topics with high demand. Inform your PPC strategy with cost-based data. See search volume over time to discover if your keywords are affected by seasonality or trends. Combine keywords with BuzzSumo’s content, questions and influencer data to create comprehensive content. BuzzSumo is a factory of ideas – so you’ll never struggle for content topics again. Related topics alongside real content examples kickstart your research.
    Starting Price: $79 per month
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    Rallio

    Rallio

    Rallio

    Rallio is a powerful SaaS combining social media technology, creative services and employee advocacy. As the supplier of choice for franchise organizations and small businesses, Rallio enables brands to manage their entire social media presence, online reputation and online directory listings in one dashboard for all locations. You can either take charge on your own, with easy-to-use desktop and mobile technology, or recruit the help of our in-house agency. Our motley crew of social media strategists, brand managers, designers, producers, writers, engineers, geeks, freaks, change-makers and born leaders will help you ditch boring content forever and light up your social media pages. It’s the ultimate solution to maximize your local social media engagement and improve your local search results. Ask us about the details, bundled pricing solutions and case studies to prove the measurable results.
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    BrandBastion

    BrandBastion

    BrandBastion

    BrandBastion takes action to help you listen and respond better on social media. Whether it’s more sales or brand equity, the key to success is understanding what your audience cares about, and taking the right actions, at the right time. Harmful comments, from spam to discrimination and brand attacks, are removed according to your custom brand moderation guidelines. Alerts are sent when something needs urgent attention, such as when negative sentiment spikes or there’s a report of an unusual event. BrandBastion’s social media engagement analysis allows you to audit your current ads or organic posts to discover: Harmful comments and threats you are receiving, from spam to discrimination, brand attacks, and competitor promotions. Opportunities to engage with questions, complaints, and reviews. Potentially urgent situations, from technical issues to negative sentiment due to poor perception. Tips and recommendations for optimization.
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    OBI Brand Monitor
    Keep track of your brand and reputation and make marketing, communication and PR efforts measurable. From now on, stay away from your gut feeling and make sure you really know what’s going on. With the OBI Brand Monitor you can keep a sharp overview of everything that is being said and written about your organisation online and offline. This way you can build your brand and reputation in a more targeted way. Keep an eye on the prevailing sentiment surrounding your organization or competitor. New campaign or crisis? Immediately see the effect on sentiment and adjust where necessary. Inform your organization using automated and data-driven reports. Everything can be customised with the information you want to display. Media monitoring stands or falls on its ease of use. Choose what you want to monitor in real time, where regular reporting is sufficient and what can be handled with narrowcasting. You indicate to us how you want to work, we set up the environment for you.
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    Rankur

    Rankur

    Rankur

    Rankur is a top-rated tool for easy listening on social media. Discover conversations about your business, your products, your managers, your competitors, and communicate in real-time with your audience. Our software lets you engage on social media networks like Facebook, Twitter, YouTube, and more. Measure your success and work in a team! Listen to the entire web, monitor news, blogs, digital media, and social networks. Our crawler scans more than 100M web pages per day and extracts conversations, comments, articles and online reviews. With Rankur you stay on top of everything that happens online. Manage company pages straight from Rankur. Schedule posts, respond to customers and prospects from one single place. Improve your customer relationships with our powerful and yet affordable reputation management tools. Monitor your social media campaigns and reach targeted audiences with ease.
    Starting Price: $24 per month
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    Auris

    Auris

    GenY Labs

    You can now augment your market research using Auris - an AI-powered consumer insights platform. Auris' deep learning models act on streaming data to provide invaluable insights. Think infinitely larger sample size, real time results at a fraction of the cost. Auris uses alternative data, which is already out there in the form of consumer conversations, feedback, reviews and so forth. This unstructured data needs cleaning for noise reduction, enrichment for various attributes. Auris enables that. The results is that you get great insights, in a very short period of time, in the manner you'd like. Rely on Auris for empowering your marketing strategy and execution. Listen to everything that you value: your brand, your product, and your areas of interest. This includes social media, review boards, news streams, influential blogs, even your competition! With Artificial Intelligence and Neuro-Linguistic Programming on your side, give form and structure to this raw data.
    Starting Price: $99 per month
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    Konnect Insights

    Konnect Insights

    Konnect Insights

    Listen to conversations from millions of web sources and social channels to learn what customers are saying about you, what are the conversations about the competition, about the segment, how your campaigns are performing and many more with Konnect’s Listening tool. Don’t miss a single conversation anywhere on the web and social media that matters to you. Engage with your customers on the platforms they prefer to talk to you, use advanced and automated workflows and CRM tools so you have the right conversations assigned to the right teams, reduce your turnaround times, and measure all your actions. Make your customers happier with Konnect Insights Social CRM. Beautiful dashboards and BI tools that will give you deep insights on how you are perceived on online web and social media. Understand your share of voice, sentiment, media type, classification, social platform analytics for brand and competition, turnaround time reports and many more.
    Starting Price: $29 per user per month
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    SentiOne

    SentiOne

    SentiOne

    Boost your customer service from social listening tool to AI conversational bots. Stay up-to-date with online listening and data analytics. Join discussions with online customer service integration. Enhance your customer service with multichannel AI automation. Monitor online discussions that matter to your brand. By finding truly relevant insights with AI-based online listening and data analysis engine, you can fully manage your online brand image. Integrate your social profiles within one online brand management tool. Engage in online discussions with current or potential customers across all web channels to increase customer satisfaction. Redefine customer experience with disruptive technology. Include AI conversational bots into your brand communication and exceed audience expectations.
    Starting Price: $299 per month
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    Radarr

    Radarr

    Radarr

    Powered by AI, Radarr is the best social listening, monitoring, and tracking platform that helps you get better results faster. Use our Al-powered social analytics and intelligence tool to get an in-depth analysis of your campaigns. Uncover untapped opportunities to get ahead! Radarr is a powerful social media intelligence tool that helps you listen, monitor, and track online conversations easily. Our AI-powered solution aggregates all digital conversations into a unified dashboard, making it easy to understand your audience. Radarr is a powerful social and digital listening platform that helps brands gather actionable insights about their audience response, interests, and market trends in a fuss-free way; in real-time. The Radarr command center brings all your important data points onto one dashboard. Offering real-time visualizations of content and campaign performances to help give you insights to make it better.
    Starting Price: $82 per month
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    Union Metrics

    Union Metrics

    Union Metrics

    Social intelligence. Designed for marketing teams. Marketing is art + science. You bring the passion and creativity. We bring the data. Union Metrics empowers you with the social marketing intelligence you need to reach your audience and build your business. Union Metrics provides the analytics every marketing team needs to build an effective social strategy and inform day-to-day execution on social media. Measure and optimize your impact on social media to more effectively expand your reach. Analyze brand and industry conversations in real time, to identify key content and influencers. Track social campaigns to improve performance and generate beautiful reports for stakeholders. Stay ahead of the competition by analyzing their social activity and measuring share of voice. Combine powerful queries and historical data to uncover audiences, find relevant content, and plan campaigns.
    Starting Price: $49 per month
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    TrackStreet

    TrackStreet

    TrackStreet

    Make smarter decisions and check on market feedback with TrackStreet, an internet brand protection and market analytics system. TrackStreet allows users to track prices, monitor product activity, and check on price trends over time. TrackStreet collects all customer reviews from all channels and gives the users information about market feedback and find product issues instantly.
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    BERA

    BERA

    BERA

    BERA Brand Accelerator is a Predictive Brand Management platform powered by the world's largest syndicated brand equity data stream, providing an accurate, 360' view of brand health across categories and agnostically against the entire brand landscape. Our AI technology automates the real-time collection, analysis, and measurement of 109 consumer-based metrics, across 4,543 brands in 200 sectors globally to deliver you on-demand insights and strategic recommendations to optimize your brand strategy and grow financial outcomes. With BERA, marketers know precisely who to target, how to position, and what best next steps are necessary to strengthen their brand over time. If that's not enough, we take it a step further to show the causal impact of brand investments on the financial business results.
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    Kimola Cognitive
    Kimola Cognitive is a rock-solid Machine Learning Platform that enables users to grab reviews from 20+ channels and analyze + classify customer feedback -or any text data- automatically. Here are the TOP skills of Kimola Cognitive: - Scrape Web and Collect Reviews - Text Analysis with Entity Recognition - Analyze Data with Pre-Built models on Kimola Cognitive Gallery - Create, Train and Store Your Own Custom Models (No Coding Skills are Required) - Create Executive Summary, Generate SWOT Analysis and many powerful marketing materials using GPT Integration - Available in 6 languages (and counting!)
    Starting Price: $199 / 10000 Queries / month
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    Commentify

    Commentify

    Commentify

    Monitor your brand, reviews or competitors in social networks and review sites Track mentions, reviews about product or brand. Grow your sales in social networks and review sites: Trustpilot, Tripadvisor, Google Maps, YouTube, Instagram and others Functions: You can receive notification by email (soon), Telegram, Slack (immediately) You can filter comments by keywords, popularity and others You can share access to the tasks to an others users
    Starting Price: $17/month/1 task
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    Loyalty Reward Stamp

    Loyalty Reward Stamp

    Loyalty Reward Stamp

    We offer Loyalty Reward Program, Loyalty App, Mobile Loyalty, Text Message Marketing, Loyalty Cards, and Rewards Programs. Turn those paper punch cards into a robust and easy to use mobile app. We also offer simple and beautiful tablet loyalty programs for your counter. Our businesses attract new and keep their current customers coming back with mobile deals. Reward customers for sharing information and deals from your business on social media. Grow your subscriber text list to continually promote your business to customers at any time. Business's can increase exposure by letting customers promote their deals for them on their social media profiles. Customers are able to receive rewards texted to them 24/7 right through the Businesses app. The mobile and tablet app are completely customized and branded with the business's logo.
    Starting Price: $49.00/month
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    Reputation.com

    Reputation.com

    Reputation.com

    Transform feedback from reviews, likes, listings, comments and clicks into your competitive advantage. The world’s best brands use Reputation to forge strong relationships between customers and communities. We invented Online Reputation Management and are once again leading the industry with our Reputation Experience Management (RXM) platform! All in one Platform: From Reviews to Surveys to Social to Business Listings, the Reputation platform pulls all of your business feedback into one platform and creates one tool for all the metrics that matter most to you. Actionable Insights: Our advanced online reputation management platform gives companies the tools to anticipate business needs and customer concerns. Create customized views and reports to find out what matters most. Plus, import other data from other sources so you can see everything in one place.
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    Dandelion API

    Dandelion API

    SpazioDati

    Find mentions of places, people, brands and events in documents and social media. Easily get additional data about the entities. Classify multilingual text into standard, pre-defined taxonomies or build your own custom classification scheme in minutes. Identify whether the expressed opinion in short texts (like product reviews) is positive, negative, or neutral. Automatically identify important, contextually relevant, concepts and key-phrases in articles and social media posts. Compare two texts and compute their syntactic and semantic similarity. Understand when two texts are about the same subject. Extract clean text article from newspapers, blogs and other websites. Remove boilerplate and advertising and get the article full text and images.
    Starting Price: $49 per month
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    Clootrack

    Clootrack

    Clootrack Software Labs

    Respond to customer perceptions faster than ever before. Discover and rank your top brand drivers. Score brand equity vis a vis competitors. Discover emerging trends in your category. Keep your marketing and positioning at par with latest trends. Discover your customer beliefs. Strike a chord by talking their language. Understand how change in customer perceptions impact your brand – with the help of Artificial Intelligence. Our intelligence platform analyzes billions of customer opinions from all data sources in real-time to reveal topics that matter most to the customers. Clootrack can distinguish between a high-quality review and a pointless comment. It understands the emotional intensity of the opinions to clearly identify customers’ pressing needs.
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    Vista Social

    Vista Social

    Vista Social

    Modern social media management tools for everyone. Expertly crafted social media management tools to help you exceed your goals. Find, collaborate, and schedule content for all your social channels. Visually schedule and preview your social media posts. Build relationships with your followers, and easily manage your social media messages, comments, and reviews in one place. Measure and report on the performance of your social media efforts. Create and customize simple, actionable reports that reveal what’s working and isn’t. Vista Social Listening tools help brands keep track of conversations that matter to them through timely alerts and sophisticated filtering. Strengthen online reputation with review management features such as reporting, alerts, and the ability to respond! Plan and publish to your social media profiles like a pro. Weaponize unique platform features and techniques that will fuel real results! Now powered by ChatGPT!
    Starting Price: $3 per month / social profile
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    Verint Social Engagement
    Gain insight into content on social media sites, including Twitter, Facebook, Instagram, LinkedIn, and online forums and messaging services. While many organizations initially embraced social media as a marketing and promotion tool, more recently social media has become a critical customer service channel. Today customers, especially younger demographics, are increasingly engaging with organizations using social media because it is convenient and fits easily with their lifestyle. Verint Social Engagement collects, analyzes, and reports relevant insights derived from content published to social media sites, including Twitter, Facebook, Instagram, LinkedIn, online forums, and messaging services, such as Messenger. The solution can help you understand the voice of your customers across these social channels and can reveal current information and trends related to sentiment, emerging topics, themes, and locations – in any combination that makes sense for your needs.