Audience

Companies looking for an eCommerce intelligence and customer service platform

About SemanticForce

SemanticForce is the unified media / e-commerce intelligence and engagement platform. We create a positive impact through the power of deep listening. Traditional media listening platforms provide limited data types. SemanticForce end-to-end media intelligence platform gives you visibility and intelligence on your data, everywhere. From online news to forums, from influencers to domains, from ads to pricing our listening ecosystem provides a new level of intelligence and protection. Organize millions of conversations on news and social media to spot trends and tap into topics relevant to your audiences. Be the first to discover positive and negative feedback about your brand on social media. Act fast thanks to real-time notifications and deal with negative conversations immediately.

Pricing

Free Trial:
Free Trial available.

Integrations

API:
Yes, SemanticForce offers API access

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

SemanticForce
Founded: 2009
Lithuania
semanticforce.ai/en

Videos and Screen Captures

SemanticForce Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

SemanticForce Frequently Asked Questions

Q: What kinds of users and organization types does SemanticForce work with?
Q: What languages does SemanticForce support in their product?
Q: What kind of support options does SemanticForce offer?
Q: What other applications or services does SemanticForce integrate with?
Q: Does SemanticForce have an API?
Q: What type of training does SemanticForce provide?
Q: Does SemanticForce offer a free trial?

SemanticForce Product Features

Audience Intelligence

Audience Segmentation Not Supported
Social Listening Not Supported
Sentiment Analysis Not Supported
Data Visualization Not Supported
Social Media Analytics Not Supported
Data-Driven Insights Not Supported
Competitive Intelligence Not Supported
AI / Machine Learning Not Supported
Trend Tracking Not Supported
Image Recognition Not Supported
Content Tracking Not Supported
Filters / Search Not Supported

Brand Protection

Case Management Not Supported
Domain Monitoring Not Supported
Investigation Management Not Supported
Marketplace Monitoring Not Supported
Mobile App Monitoring Not Supported
Paid Search Monitoring Not Supported
Prioritization Not Supported
Social Media Monitoring Not Supported

Business Intelligence

Data Analysis Not Supported
Visual Analytics Not Supported
Performance Metrics Not Supported
Strategic Planning Not Supported
Budgeting & Forecasting Not Supported
Key Performance Indicators Not Supported
Profitability Analysis Not Supported
Dashboard Not Supported
Ad Hoc Reports Not Supported
Trend / Problem Indicators Not Supported
Predictive Analytics Not Supported
Benchmarking Not Supported
Natural Language Generation (NLG) Not Supported

Competitive Intelligence

Competing Product Analysis Not Supported
Website Monitoring Not Supported
Alerts/Notifications Not Supported
Keyword Tracking Not Supported
Social Media Monitoring Not Supported
Benchmarking Not Supported
Trend Analysis Not Supported

Help Desk

Live Chat Not Supported
Community Forums Not Supported
Self Service Portal Not Supported
Automated Routing Not Supported
Multiple Brands / Products Not Supported
Knowledge Base Not Supported
Incident Management Not Supported
Ticket Management Not Supported
Alerts / Escalation Not Supported
Known Issue Management Not Supported
Interaction Tracking Not Supported
Document Storage Not Supported
Multi-Channel Communication Not Supported
Service Level Agreement (SLA) Management Not Supported
Network Monitoring Not Supported
Customizable Branding Not Supported
IT Asset Management Not Supported
Real-time Chat Not Supported
Email Integration Not Supported

Media Monitoring

Online News Monitoring Not Supported
Social Media Monitoring Not Supported
Print Media Monitoring Not Supported
Broadcast Media Monitoring Not Supported
Podcast Monitoring Not Supported
Alerts / Notifications Not Supported
Dashboards / Reporting Not Supported
Content Translation Not Supported
Export Results Not Supported

Pricing Optimization

Competing Product Analysis Not Supported
Forecasting Not Supported
Market Analysis Not Supported
Price List Management Not Supported
Profitability Analysis Not Supported
Price Optimization Automation Not Supported
Scenario Planning Not Supported
Channel Analysis Not Supported
Multi-Store Management Not Supported
Pricing Analytics Not Supported

Review Management

Social Sharing Not Supported
Response Management Not Supported
Review Monitoring Not Supported
Sentiment Analysis Not Supported
Review Notification Not Supported
Campaign Management Not Supported
Dashboard Not Supported
Review Request Not Supported
Negative Feedback Management Not Supported
White Label Not Supported

Social Media Monitoring

Audience Segmentation Not Supported
Competitive Analysis Not Supported
Configurable Alerts Not Supported
Customer Engagement Not Supported
Dashboard Not Supported
Impact Scoring Not Supported
Influencer Tracking Not Supported
Reputation Management Not Supported
Sentiment Analysis Not Supported
Trend Tracking Not Supported