Alternatives to BAIS Agent
Compare BAIS Agent alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to BAIS Agent in 2026. Compare features, ratings, user reviews, pricing, and more from BAIS Agent competitors and alternatives in order to make an informed decision for your business.
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1
Forethought
Forethought
Forethought delivers the world’s most advanced AI Agents built to think, act, and get smarter with every interaction. No matter the question, “Where’s my refund?”, “How do I update my plan?” or “Why isn’t this working?” - there’s a purpose-built AI Agent ready to help. From chat to voice to SMS, every conversation gets a smart, personalized response powered by your policies, tone, and data. This isn’t just plug-and-play automation. It’s AI with a strategic plan. Forethought helps businesses roll out a multi-agent system across the entire customer experience. With Forethought, your teams can stop piecing together tools and start running a smarter, faster operation. One that delights customers every step of the way. -
2
Mixdesk
Mixdesk
Mixdesk is an AI-powered customer service and marketing platform for global teams. It brings customer conversations from LiveChat, Email, WhatsApp, Facebook Messenger, Instagram, TikTok, LINE and Telegram into one workspace. Teams can use an AI Agent to answer common questions from their approved knowledge, build automation workflows, route conversations, collaborate in a shared inbox and hand conversations to human teammates when needed. Mixdesk is designed to help businesses manage multilingual customer conversations across channels without switching between separate tools.Starting Price: $0/month -
3
Optlo
Optlo
Optlo is AI customer-support software for SaaS and online businesses handling support at volume. You install a chat widget, connect your own OpenAI, Anthropic or Google Gemini account, and train the agent on your website, documentation and help center. It holds multi-turn conversations in multiple languages, tells users when it does not know, and hands off to a human operator when needed. A visual workflow editor lets you build conversation flows where every step is inspectable and editable, and secure connectors to Stripe or any API let the agent read and write data mid-conversation. Pricing is a platform subscription based on active conversations and seats, starting at $19/month with a 7-day free trial and no credit card required. AI usage is billed by your own provider rather than marked up per resolution, so support cost stays visible as volume grows. Best suited to teams comfortable holding their own AI provider account.Starting Price: $19/month -
4
Supbotive
Absoluit
Supbotive is an AI-powered customer support automation platform that helps businesses answer repetitive customer queries across WhatsApp, Telegram, and website chat. It allows companies to train a chatbot on their own knowledge base, including FAQs, policies, product details, service guides, return and refund rules, and internal support procedures. The chatbot understands customer intent and provides instant, consistent answers from approved business documentation. For complex, sensitive, or unclear queries, Supbotive uses smart escalation to transfer the conversation to a human agent with full chat history, so the customer does not need to repeat themselves. Supbotive helps reduce support workload, improve response times, maintain answer accuracy, and allow support teams to focus on higher-value customer conversations.Starting Price: £30/month -
5
JediDesk
JediDesk
JediDesk is an AI customer support and sales platform that automates conversations across website chat, Telegram, Viber, Instagram, Messenger, WhatsApp and email. It handles text, voice messages, photos and video, answers from a company knowledge base, and hands complex cases to human operators. Teams use the Magic Button to generate ready replies, connect CRM and eCommerce tools such as Pipedrive, SalesDrive and Horoshop, create tasks, update customer records and work with orders through APIs. Dialog and productivity analytics help teams monitor support quality and scale service. -
6
Webex AI Agent
Webex
Webex AI Agent delivers dynamic, human-like interactions through conversational intelligence across voice and digital channels, providing proactive self-service for customers. It understands individual needs, remembers user history, and adapts to preferences in real time, ensuring personalized experiences. It allows for easy design and deployment of AI agents, offering options to build autonomous agents for natural conversations or scripted agents with specific, pre-configured answers. These agents can handle complex inquiries by integrating with back-office systems to fully resolve customer issues. They are deployable across various channels, including voice, SMS, email, live chat, Facebook Messenger, Apple Messages for Business, and WhatsApp, providing 24/7 support. Seamless handoff to human agents is facilitated when necessary, with full context transfer to ensure continuity. The AI Agent supports over 10 languages, overcoming language barriers and scaling customer interaction. -
7
Ultimo Bots
Ultimo Bots
Ultimo Bots is a no-code AI customer support platform for small businesses. Build agents by describing tasks in plain language and connecting website content, documents and knowledge sources. Agents answer questions, capture leads, book appointments and take actions in connected apps such as Calendly and HubSpot. Deploy across websites and messaging channels, with native Wix, WordPress and Webflow integrations. Human live-chat handoff lets a team take over the same conversation. Includes multilingual replies and lead and conversation analytics. Developed in Switzerland. Plans start at USD 29/month with a 7-day free trial.Starting Price: $29/month -
8
Fin
Intercom
Fin is a leading AI agent designed to deliver exceptional customer service by providing high-quality answers and resolving complex queries faster than competing AI agents. It features an all-in-one workspace to analyze, train, test, and deploy AI models without coding, enabling continuous improvement in customer interactions. Powered by the patented Fin AI Engine™, the platform refines queries, generates responses, validates accuracy, and optimizes performance for reliable outcomes. Fin integrates seamlessly with popular helpdesk platforms like Intercom, Zendesk, and Salesforce, supporting omnichannel communication across voice, email, live chat, and social messaging apps. It offers 24/7 support with human handoff and customizable workflows to fit existing business rules. With a pricing model based on resolutions, Fin ensures cost efficiency while driving outstanding customer experience.Starting Price: $0.99 per resolution -
9
Sierra
Sierra.ai
Enable your customers to get answers, solve problems, and take action through a natural, conversational experience. Deploy an AI agent that is always available, empathetic, and aligned to your brand tone and voice. Help customers with even their most complex issues, whether making an exchange or updating a subscription. Respond swiftly to changes in your business, and harness analytics and reporting to continuously improve the customer experience. Sierra’s conversational AI platform enables your company to build an AI agent that is personalized to your business and customers. Imbue your agent with your company’s identity, policies, processes, and knowledge, ensuring your agent represents the best of your business. Set goals to guide your agent to the right solutions, and set guardrails to ensure they stay on-point and aligned with your policies. Conversational AI isn’t just about answering questions and with Sierra, your AI agent can take action. -
10
Quidget
Quidget
Quidget is a no-code AI agent and chatbot platform that lets businesses automate customer support, lead capture, and internal helpdesk tasks by training an AI on their own data, such as website content, FAQs, help docs, and knowledge bases, so it can provide instant, accurate responses 24/7 without coding or manual setup. Trained AI agents go beyond basic rule-based bots by understanding natural language, replying across live chat, email, social messaging, WhatsApp, and internal channels like Slack, and escalating complex cases to humans while reducing the volume of routine Tier-1 inquiries. Quidget supports multilingual conversations in over 45 languages, works straight out of the box after a quick setup, and offers built-in human handoff, analytics, performance reporting, and customizable behavior so teams can refine and improve responses over time. It can function as an external support assistant on web chat widgets or as an internal helpdesk AI answering employee FAQs.Starting Price: $79 per month -
11
Salesforce Agentforce
Salesforce
Humans with Agents drive customer success together. Build and customize autonomous AI agents to support your employees and customers 24/7. An Agentforce Agent is a proactive, autonomous application that provides specialized, always-on support to employees or customers. They're equipped with the necessary business knowledge to execute tasks according to their specific role. Agentforce Service Agents engage customers autonomously across channels 24/7 in natural language. They resolve cases swiftly and accurately because every answer is grounded in trusted data. Set your Service Agent up in minutes using prebuilt templates, or customize fast with low-code. Define clear security guardrails and when to seamlessly escalate to human employees. Agentforce SDRs autonomously answer product questions, handle objects, and book meetings for sales reps. They act and respond accurately, with responses grounded in your business data. -
12
Outverse
Outverse
Outverse is an AI-driven platform designed to alleviate customer support bottlenecks by autonomously resolving up to 80% of complex support queries and efficiently managing the remainder through seamless hand-offs to support and success teams. The platform features an AI Agent capable of processing billing changes, subscription refunds, and account administration tasks for authenticated users, ensuring actions are executed promptly and accurately. For intricate issues, Outverse offers an Internal Copilot equipped with customizable playbooks, enabling support teams to automate common workflows and expedite resolution times. The system also supports pain-free escalation and hand-offs by setting custom rules that direct customer conversations to the appropriate team or agent, ensuring critical issues receive immediate attention. Outverse is particularly beneficial for highly regulated industries, teams experiencing high ticket volumes, and companies with complex software products. -
13
leezy
hypescale GmbH
leezy.ai is an AI support agent platform that helps companies automate customer support, sales assistance, and website communication using their own business knowledge. Businesses can connect existing content such as website pages, FAQs, documents, help center articles, and internal knowledge sources. leezy.ai uses this information to answer customer questions through an AI-powered website chat widget. The platform helps reduce repetitive support requests, provide faster answers to visitors, guide users to relevant information, and support lead qualification by answering product, service, pricing, or onboarding questions. When human support is needed, companies can route users to a contact form, ticket process, or follow-up workflow. leezy.ai also helps teams review conversations, identify unanswered questions, detect knowledge gaps, and improve their support content over time.Starting Price: $0/month/user -
14
Luron AI
Luron AI
Luron AI is a premium conversational AI platform for enterprise customer operations, built to handle inbound and outbound calls, chat, and SMS with human-like conversations, real-time context, and 24/7 availability. Its Voice AI platform replaces outdated IVR systems with intelligent voice automation that customers actually want to talk to, handling unlimited concurrent calls with natural, empathetic dialogue, real-time transcription, speaker diarization, searchable call logs, sentiment analysis, and seamless human handoff when live support is needed. Luron connects with CRMs, ticketing systems, payment gateways, telephony infrastructure, and 100+ enterprise systems, including Salesforce, HubSpot, Zendesk, and ServiceNow, so agents can sync data in real time and work with the current customer context. For digital channels, Luron’s Chat AI deploys across websites, mobile apps, WhatsApp, Messenger, and more, understanding intent, handling follow-ups and context switches, etc.Starting Price: $0.08 per minute -
15
CoSupport AI
CoSupport AI
CoSupport AI resolves customer tickets on a patented multi-model architecture (USPTO US11823031B1) built to keep answers grounded in your own data. The AI understands customer intent, retrieves the answer from your knowledge base and business systems, executes the required steps, and escalates edge cases to your team with the full conversation history and a structured summary of its findings. Two products ship on that architecture. CoSupport AI Agent autonomously resolves repetitive customer inquiries across chat, email, and voice in 40+ languages. CoSupport AI Assistant drafts ready-to-send replies for human agents inside the helpdesk. Reasoning is multi-step: the model searches, validates across sources, and refines the response before sending. Every reply ships with a decision log. Pricing: from $0.04 per response, $0.19 per resolved ticket, or $99/month per 1,000 tickets. 60% AI resolution rate by day 60, or a full refund.Starting Price: $99/month -
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Sentrup
Sentrup
Sentrup is an AI-powered customer support platform designed to automate conversations, schedule meetings, and resolve tickets instantly—all without hallucinations. Unlike legacy rules-based bots, Sentrup uses advanced Vector-Search RAG (Retrieval-Augmented Generation) to index a company's custom knowledge (websites, PDFs, wikis) to provide highly accurate, grounded answers. Zero Hallucinations: Grounded replies generated using our advanced vector database. Custom API Actions: The AI can execute backend actions (e.g., reset passwords, check order status) directly in the chat. Native Calendar Integration: Integrates with Google Calendar and Outlook to automatically book sales demos or support calls directly within the chat interface. Seamless Human Escalation: Automatically detects complex issues and routes them to live support agents with the complete transcript history.Starting Price: $29/month/user -
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RagLeap
RagLeap
RagLeap is a self-hosted AI business platform providing 9 AI roles — AI Manager, Customer Support, Voice Agent, Email Manager, Personal Secretary, DB Analyst and AI COO in one system. Runs on your own server with complete data privacy. Connects to MySQL, PostgreSQL, MongoDB. Handles WhatsApp, Telegram, Voice calls, Email and web chat in 222+ languages. Free self-hosted tier available. Cloud plans from $29/month.Starting Price: $0 -
18
Lyro
Tidio
Lyro is an AI agent for customer service developed by Tidio, designed to help small, medium-sized, and enterprise businesses manage customer support efficiently. Improve resolution rates and time to respond metrics, boost customer satisfaction. - Lyro can handle up to 64% of customer inquiries automatically, responding in under 6 seconds. - It integrates easily with a website and uses existing support content to generate accurate answers. - Supports multiple languages and works across live chat, WhatsApp, Instagram, and Messenger. - Capable of performing tasks like checking order status, recommending products, and creating support tickets. - Allows human agents to monitor and step in when needed to ensure proper handling of conversations. It's a useful tool for automating routine support and improving response times without losing human oversight. Free 7-day trial available. No credit card required.Starting Price: $749 -
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Instant Reply
Instant Reply
Instant Reply is an agentic AI sales agent for business conversations on Instagram, WhatsApp Business and Messenger. It answers customers using the business's FAQs, prices and policies, qualifies inbound enquiries, and supports follow-up and booking workflows. Teams can start with approval mode, then auto-send the reply types they trust. Custom quotes and discount decisions can be handed to a person with the conversation context. Its shared inbox keeps customer conversations together. An MCP server connects compatible AI assistants to eligible inbox and workflow actions, subject to workspace access, permissions and plan limits. WhatsApp Business is available on Growth and Pro plans; Meta delivery charges are separate. -
20
Triviat AI
Triviat AI
Triviat is a full-featured AI communication platform built for modern businesses that want to streamline customer support, sales, and appointment management. It allows companies to deploy intelligent voice and chat agents that work 24/7 across all major channels — including phone, web chat, email, SMS, WhatsApp, and social media. Triviat’s agents deliver human-like conversations in over 50 languages, making them ideal for global brands and multi-location service providers. Whether it’s handling appointment bookings, answering FAQs, processing orders, or qualifying leads, Triviat reduces support costs while improving speed and consistency. For complex interactions, conversations are smoothly handed off to human agents. With industry-specific use cases (e.g. retail, healthcare, hospitality, auto service), integrations with 5,000+ tools, and built-in compliance with GDPR and the EU AI Act, Triviat is a scalable and secure solution for AI-driven business communication.Starting Price: €75/month -
21
OctaDezx
OctaDezx
OctaDezx is an agentic AI customer care platform that turns conversations into business actions. While chatbots leave transcripts for teams to review, OctaDezx executes the work: booking appointments, processing orders, reserving inventory, and following up on qualified leads. It operates across WhatsApp, Instagram, Facebook, Telegram, website widgets, and telephone calls. Its voice agent uses low-latency bidirectional streaming so callers can interrupt naturally while it checks live catalogues. OctaDezx is fully multimodal. Customers can send product photos or screenshots, which the agent matches against inventory. It also listens to voice notes and learns instantly from uploaded PDFs, CSVs, or storefront URLs. To protect brand trust, OctaDezx uses an approved self-improvement framework. Lessons learned from human agent corrections remain pending until verified by an admin, preventing hallucinations. It includes REST APIs and a native MCP server for integration.Starting Price: $29 per month -
22
Bublly
Fabrainz India Private Limited
Bublly is an AI customer support platform for SMBs, startups, and D2C brands. It unifies email, live chat, and WhatsApp Business conversations in one inbox with full customer history. Every plan includes Bub AI — twelve specialized AI agents that route and classify tickets, answer FAQs from your knowledge base, translate across 25+ languages, and summarize long conversations. Built in: ticket management with kanban boards and SLA tracking, a customer-facing knowledge base, lightweight CRM, an embeddable chat widget, workflow automation, and analytics. Flat pricing from $9/month with a 14-day free trial, unlimited agents on Starter plans and above, and AI included on every tier rather than metered per resolution. Instagram DM and Facebook Messenger channels are rolling out next. Built by Fabrainz in Coimbatore, India, for lean support teams everywhere — especially in markets where WhatsApp is the primary customer channel.Starting Price: $9/month -
23
Embed-bot
Musbahdev Software Services
Embed-bot is an AI-powered customer support platform built for modern teams that want fast, automated support without managing another dashboard. Train AI agents on your knowledge base, deploy them to your website and email support channels, and let AI handle customer conversations automatically. When human attention is needed, Embed-bot escalates conversations directly to Slack so your team can reply instantly from threads. Embed-bot combines AI automation, lead capture, human handoff, and Slack collaboration into one unified workflow. Features: AI-Powered Support: Provide AI-powered chat and email support that handles customer conversations automatically without human intervention. Smart Human Escalation: Escalate conversations directly to Slack when human attention is needed, with two-way Slack replies for support teams. Lead Capture & Qualification: Automatically capture and qualify leads through AI-driven conversations on your website and email channels.Starting Price: $39/month -
24
QuantumDesk
QuantumDesk
QuantumDesk is an AI-native customer service platform built for modern support teams. Unlike traditional help desk platforms where AI is offered as an add-on. Quantum Desk has AI Native Capabilities at every plan. The platform brings customer conversations from email, live chat, WhatsApp, social media, and APIs into one unified workspace. Quantum AI then curates the inbox automatically, organizing and prioritizing tickets by urgency, sentiment, intent, and channel so agents focus on what matters most. At the center of the platform is Quantum AI, which supports customers, agents, and administrators. Customers can get instant answers to common questions such as order status, refunds, and account help. Agents receive AI assistance for drafting responses, summarizing conversations, adjusting tone, and identifying next-best actions. Administrators gain visibility into ticket trends, AI resolution rates, and support performance. -
25
Talki
Talki
Talki is an AI-native helpdesk for B2B support teams that answers routine tickets automatically while keeping human agents focused on the conversations that need them. It brings web chat, email, and Telegram into one shared inbox where teams can assign, reply to, and resolve conversations without switching apps. Setup starts by connecting a channel and pointing the AI at company documentation; Talki scans the website to build a knowledge base and begins answering customers from that information. Its AutoPilot AI agent reads each ticket and customer context, replies from the knowledge base, and either closes the issue or escalates it when uncertain. Backend Connect can pull customer information such as plan details, MRR, company data, and custom fields directly into the ticket, reducing the need to open separate CRM systems. Built-in DeepL translation supports multilingual conversations from the same inbox, while one-line macros can combine actions.Starting Price: €9 per month -
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SIA
SIA
Scogo.ai offers SIA, a customizable, no-code AI agent designed to enhance customer support by providing 24/7 multilingual assistance across voice, chat, WhatsApp, and email channels. SIA is capable of resolving up to 80% of customer queries, processing text, images, and voice inputs to deliver human-like, collaborative interactions. The platform ensures secure and accurate responses, aligning with your brand's unique tone and policies. SIA can be set up instantly without requiring sign-up or credit card information, making it accessible for businesses seeking to improve customer engagement and build brand loyalty. The AI agent is built to handle various customer support workloads, including product issue resolution, field service management, reseller support, human-agent collaboration, and product recommendations. With support for over 50 languages, SIA caters to a global audience, ensuring effective communication with diverse customer bases. -
27
GoodBox AI
GoodBox AI
Goodbox.ai is an enterprise AI automation platform that enables businesses to deploy AI Voice, AI Chat, and AI Recruitment Agents for customer engagement, sales, support, recruitment, and business operations. The no-code platform delivers multilingual, human-like conversations across phone, web, WhatsApp, and other digital channels. It automates lead qualification, customer onboarding, appointment scheduling, customer support, collections, claims assistance, policy servicing, recruitment screening, interview scheduling, and workflow automation. Goodbox.ai integrates with CRM, ATS, telephony, ERP, messaging platforms, and APIs for seamless business process automation. The platform serves Banking, Financial Services & Insurance (BFSI), Insurance, Real Estate, Retail, Healthcare, E-commerce, Hospitality, Education, Logistics, and other industries with analytics, conversation intelligence, and enterprise-grade security. -
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Hugo AI
Hugo AI
Hugo is an AI-powered customer support agent designed to be your brand’s most efficient support teammate, helping resolve tickets faster, reduce workload, automate repetitive tasks, and serve customers around the clock using real business data instead of generic responses. Built for real conversations, Hugo maintains context across interactions, connects deeply to your knowledge base, CRM, and business tools via Model Context Protocol (MCP), and can act on live data to resolve issues autonomously or smartly escalate to humans with full context. It is modular and engineered for longevity, letting teams train, configure, and deploy AI support in minutes without coding, choose the AI model that fits their business, build advanced workflows visually, and track performance, accuracy, and satisfaction in real time. Every answer is grounded in your own data for accuracy and compliance, with enterprise-grade security, GDPR compliance, and data sovereignty.Starting Price: $45 per month -
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Lumro
Lumro
Lumro is a platform for creating, managing, and deploying AI agents that can handle sales, support, lead collection, appointment bookings, customer success, and more, working around the clock to deliver human-like interactions. These agents integrate seamlessly with channels such as website chat, email, WhatsApp, Instagram, Facebook, and phone. They also plug into the tools businesses already use, CRMs, payment processors, scheduling tools, allowing agents not just to answer FAQs, but to take real actions such as capturing leads, creating and managing support tickets, booking appointments, processing payments, routing escalations, retrieving product info, and executing custom workflows tailored to specific business processes. Lumro supports branding and voice-alignment (trained on company data, website, PDFs, manuals, past conversations), tracks performance via analytics.Starting Price: $39 per month -
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Kodif
KODIF
KODIF is the first full AI workforce built specifically for ecommerce brands. We help teams support customers across their entire journey, reduce the load on human agents, and drive more revenue through subscriptions, upsells, and smarter shopping experiences. Every brand starts with an AI Agent. These agents can be tailored to different needs, but all connect directly to backend systems like order management, subscriptions, warehouse tools, and more, allowing them to take real action, not just hold conversations. There are three tiers. Tier 1 focuses on chat, delivering personalized, human-like conversations with real-time data and seamless handoffs to agents. Tier 2 expands into email and SMS, enabling authenticated, highly personalized experiences and segmented knowledge for global brands. The Super Agent connects across all channels, with advanced personalization and knowledge segmentation by brand or geography. All Agents also act as AI Shoppers, recommending products, -
31
Swiftsell AI
Swiftsell AI
Swiftsell AI is an enterprise AI agent platform that enables businesses to automate customer engagement through WhatsApp AI Agents, Voice AI Agents and omnichannel conversational AI. Companies can deploy AI agents to answer customer questions, qualify leads, schedule appointments, capture information and execute business workflows using integrations with CRMs and internal systems. The platform includes a no-code automation builder, AI knowledge base, API integrations and real-time analytics, making it easy to build intelligent customer journeys without engineering effort. Swiftsell AI supports businesses in healthcare, financial services, education and other customer-centric industries looking to scale customer acquisition and support. Whether you need an AI sales agent, AI customer support agent or voice assistant, Swiftsell AI helps businesses deliver faster responses, improve customer satisfaction and increase conversions while reducing operational costs.Starting Price: $99/month -
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Heyy
Heyy
Heyy is an AI-powered customer messaging and automation platform that helps businesses manage and scale conversations, sales, support, and marketing across channels like WhatsApp, Instagram, Facebook Messenger, and website chat from one unified interface. Users create customizable “AI Employees” that can chat with customers, answer FAQs, qualify leads, automate sales funnels, route messages, and integrate with CRMs, ecommerce systems, ticketing tools, and backend workflows without coding required. It includes features such as multi-agent inboxes, automated workflows, lead qualification and tagging, targeted marketing broadcasts, and simple integrations via APIs or webhooks to turn live chat into measurable business outcomes; its AI can also escalate complex queries to humans while handling routine tasks to save teams time and provide consistent 24/7 engagement.Starting Price: $49 per month -
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Aide
Aide
Aide is an AI-powered customer service platform designed to automate and enhance support workflows across various channels. Using generative AI models, Aide automatically classifies customer inquiries, drafts responses, and creates workflows to handle repetitive tasks. It provides real-time assistance to support agents by suggesting replies, automating common inquiries through bots, and offering relevant guidance based on previous tickets. Aide also features smart tagging to ensure accurate categorization and helps agents maintain consistency by centralizing standard operating procedures in one accessible location. Additionally, it supports chatbots capable of answering questions independently and seamlessly handing off complex issues to human agents. The platform integrates with popular helpdesk tools like Zendesk and Front, ensuring smooth deployment. Aide's automation reduces response times, increases agent efficiency, and improves overall customer experience.Starting Price: $300 per month -
34
Jenny
GetJenny
Slash repetitive grunt work by up to 87%. Give your service agents time to resolve challenging customer situations and serve more customers per hour than ever. Shrink first response and resolution times. Grow messaging support and website engagement. Deflect customers from phone and email support services. Provide exceptionally fast support, answer customers' FAQs and generate leads with a standalone chatbot. JennyBot works from your live chat window and deflects over 80% of frequent issues, saving time for your human agents. Simplify buying at scale. Grab upsell opportunities with value-added human support from your agents and conversational process automation from AI customer service chatbots. Support your customers 24/7 with instant answers and robotic process automation for tasks like stock checking, delivery reporting and ticket creation. Customer request automation saves your team up to 330 work hours per month. -
35
Salesforce Agentforce Service
Salesforce
Agentforce Service, formerly Service Cloud, is Salesforce’s AI-powered customer service platform designed to unify humans and AI agents across every touchpoint. It connects contact center, self-service, and field service operations on one trusted CRM platform. AI-driven agents provide real-time insights, next-best actions, and personalized responses to improve service quality. The Service Console offers a unified workspace for case management, collaboration, and automation. Built-in knowledge management ensures accurate, AI-grounded answers for both reps and customers. Incident management tools help teams detect and resolve disruptions proactively. Agentforce Service enables organizations to reduce costs while delivering faster, more personalized customer experiences.Starting Price: $75.00/month/user -
36
Open
Open
Open is a unified AI customer support platform built around Agent 5, a single AI engine shared across every channel and designed to automate and unify support. It brings AI Chat, AI Calls, AI Email, AI Social, Agentic Workflows, and helpdesk integrations into one system so customer conversations can be handled consistently across web chat, phone, email, Instagram, Messenger, WhatsApp, SMS, and existing support tools. Agent 5 goes beyond simple FAQs by handling complex requests, processing returns, updating accounts, coordinating multi-step workflows, routing issues, remembering conversation history, and handing off smoothly to human agents when needed. Web Chat can be embedded with one line of code, customized to match the brand, triggered proactively based on user behavior, and enriched with images, videos, files, links, buttons, forms, cards, and carousels.Starting Price: 75¢ per resolution -
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DeepConverse
DeepConverse
Connect to your knowledge sources and start automating incoming requests by as much as 80%. Continuously augmented knowledge articles. Provide precise and conversational answers for a delightful experience. Leverage Generative AI to get started effortlessly using just your knowledge sources. Integrate with existing backend systems, hand over conversations to agents smoothly, and share images, knowledge articles, and external links. Simplify complex support scenarios and improve self-service rates. Promote process compliance and onboard. At DeepConverse, we focus on helping to provide superior customer service and support through our AI-driven platform. Go beyond traditional chatbots to bring a seamless AI and automation solution that answers questions, provides rich automation, and improves customer engagement and satisfaction. Our AI chatbots are primarily used for customer service, customer support, IT support, and multi-channel assistance. -
38
Maven AGI
Maven AGI
By integrating with existing go-to-market systems across sales, customer success, and support, Maven AGI enables organizations to deliver faster, more consistent, and more personalized interactions. The platform addresses common challenges such as siloed teams, fragmented data, and disjointed handoffs, helping companies streamline operations and improve the customer experience. Maven AI agents autonomously resolve up to 93% of support inquiries and reduce related costs by as much as 80%. The platform integrates with over 100 systems, goes live in a matter of days, and does not require infrastructure replacement. -
39
Charla
Charla
Charla is a comprehensive live chat platform designed to enhance customer engagement by enabling businesses to connect with website visitors instantly, thereby increasing conversion rates and delivering superior support experiences. It features an intuitive agent dashboard accessible across all devices, providing insights into visitor profiles and conversation histories, and facilitating quick responses through canned replies and an integrated knowledge base. Charla's AI-powered chatbots can be trained with unique data in under a minute, utilizing both private and public knowledge bases to automate customer interactions and qualify leads before handing them over to human agents. It includes a customizable chat widget that aligns with brand aesthetics and supports multiple languages, ensuring GDPR compliance with built-in consent forms. Proactive conversation capabilities allow businesses to monitor real-time visitor activity and engage potential customers.Starting Price: $6 per month -
40
Breqo
Asterdio Inc.
Breqo is an AI-powered customer support, lead management, and CRM platform that helps businesses automate customer communication and sales interactions. Businesses can build custom AI assistants trained on their own website content, documents, FAQs, and business knowledge, enabling accurate and relevant responses tailored to their needs. With Breqo, businesses can deploy an AI chatbot on their website to answer customer questions, engage visitors, capture leads, and provide support 24/7. Conversations and contacts can be managed through a centralized dashboard, while human agents can step in whenever personal assistance is needed. Breqo brings AI customer service, conversational AI, website chat, lead generation, and CRM functionality together in one practical platform, helping businesses reduce repetitive workload, respond faster, improve customer experience, and convert more conversations into opportunities.Starting Price: $0 -
41
Brightcall
Brightcall.ai
Brightcall is an AI-powered communication platform designed to help businesses convert more leads and deliver exceptional customer experiences. Our AI Agent provides 24/7 automated conversations that qualify prospects, answer questions, schedule appointments, and handle support with natural, human-like accuracy. Speed To Lead ensures every new inquiry is contacted within seconds through instant calls, dramatically increasing conversion rates. The Multiline Dialer boosts outbound productivity by connecting agents with more live prospects using intelligent multi-line calling, call detection, and real-time reporting. Built for sales teams, contact centers, and fast-growing businesses, Brightcall delivers reliability, scalability, and automation that streamline operations, reduce costs, and maximize results across the entire customer journey. -
42
ClerkChat
ClerkChat
ClerkChat is a hosted AI support chatbot for small and mid-sized businesses. It ingests a company's existing material — public website pages, help documentation, PDFs and internal standard operating procedures — and uses that content to answer customer questions through a chat widget embedded on the site. The agent is designed to run unattended outside business hours. When a question falls outside what it can answer confidently, or when a customer asks for a person, the conversation is handed off to a human agent rather than looping. Conversation history is retained so the handoff includes context. Setup does not require engineering work. A business points ClerkChat at its site and documents, reviews the generated knowledge base, and installs a script tag. Common use cases include pre-sales questions, enrolment and booking enquiries, order and policy questions, and deflecting repetitive tickets from a small support team.Starting Price: $49/month -
43
Tiny Talk
Tiny Talk
Tiny Talk AI is a no-code platform that enables businesses to create custom AI chatbots for enhanced customer engagement and support. Users can train chatbots using existing documents, PDFs, and technical content, allowing the bots to provide instant, knowledgeable responses. It offers embeddable widgets for seamless website integration, facilitating 24/7 customer assistance without coding requirements. Advanced semantic search algorithms ensure precise answers tailored to user queries, while cross-language conversation capabilities support multilingual interactions. Tiny Talk AI is customizable and scalable, accommodating multiple bots with individual knowledge bases to grow alongside business needs. Additional features include integration with platforms like WhatsApp, a help desk system, and live chat functionalities. Starting Price: $16 per month -
44
Deepdesk
Deepdesk
Empower human agents with AI-powered Agent Assist. Boost concurrency, reduce response times and lower cost for your contact center. Delivering happy customers. Our neural networks are trained with your historic data and provide automated suggestions with the best answers to your customer questions. Results are getting better with every new customer interaction. Increase employees response time and concurrency. Our metric is the number of characters automated per conversation, we measure this in realtime savings. Our AI understands your customer conversations and enables automation of repetitive processes. Making your customers - and your employees - happy, while decreasing operational costs. Deepdesk is your AI customer support automation platform that understands conversations, enables repetitive processes automation and helps in creating satisfied customers with lower costs.Starting Price: €500 per month -
45
DeskClone AI
DeskClone AI
DeskClone AI is a platform for building AI support agents that clone your team's expertise. Describe your support needs to Jarvis, the built-in super-agent, or upload your requirements and spec docs, and it builds, knowledge-loads, and publishes a custom, self-learning agent with a one-line embed code. Every change Jarvis makes is journaled and one-click reversible. Your agent answers from your docs, email history, and past tickets, and resolves the way your team does: looking up orders, processing refunds within limits you set, fixing account issues, booking appointments, in your own product and the tools you already use (Shopify, Stripe, Zendesk, PayPal, and more), with human approval exactly where you want it. Pricing is a flat monthly plan fee, not per-resolution or per-seat charges. Free plan available; paid plans start at $19/month.Starting Price: $19/month -
46
Widgion
Widgion
Widgion is an AI customer support platform that helps businesses support website visitors and customers through AI chat, live chat, live visitor tracking, help centers, FAQs, knowledge bases, and team inboxes. Businesses can automate common questions, understand what visitors are doing on their website, and connect customers with their support team when human help is needed. Widgion also provides tools for training AI agents, creating workflows and managing customer conversations, bringing AI-powered and human support together in one platform.Starting Price: $19/month -
47
AnswerGPT
AptEdge
Revolutionize customer care with AnswerGPT™, the generative AI Answer Engine powering your customer care team to faster support the resolution, improved CSAT, and lower support costs. Transform your domain enterprise knowledge into dynamic answers. By surfacing contextualized knowledge your team can quickly resolve issues, improve response quality, and keep your customers happy. Automatically deflect common cases, group similar cases, and have your team focus on high-value items. AptEdge integrates with all the apps you use. Knowledge bases, ticketing systems, issue tracking tools, CRMs, code repositories, collaboration tools, and everything else. Whatever you use we have you covered. Give your sales team a competitive edge. Keep your devs focused on writing code. Help your product teams streamline product optimization. Empower your agents to be instant experts. Full visibility into trending issues to get ahead of them before they impact the business. -
48
Tohju
Tohju
Boost sales with our AI-powered WooCommerce chatbot: automate support, increase engagement! Automated Customer Support Tohju's AI Chatbot provides 24/7 customer support, answering common queries instantly and accurately. This ensures your customers receive timely assistance, even outside business hours, reducing cart abandonment and increasing satisfaction. Upload documents and your chat bot will answer questions from them. Personalized Shopping Experience The chatbot leverages AI Agents to offer personalized product recommendations based on user behavior and preferences. This not only enhances the shopping experience but also drives higher conversion rates and average order values. Easy Setup, No Coding Required. Easily integrate Tohju's AI Chatbot with your existing WooCommerce store without any coding knowledge. The setup is quick and hassle-free, allowing you to start benefiting from AI-driven interactions immediately.Starting Price: $1 -
49
MxChat
MxChat
MxChat is a WordPress plugin that adds an AI chatbot trained on your own site content. Choose from OpenAI, Claude, Gemini, Grok, or DeepSeek. Free version on WordPress.org, or a one-time lifetime license from $69.97, no subscription.Starting Price: Free version available. Paid: -
50
PrimeCX
PrimeCX
PrimeCX is an AI-powered chatbot builder designed to enhance customer support, streamline lead generation, and facilitate appointment scheduling. Built for brands that aim to deliver instant, accurate, 24/7 customer service, PrimeCX enables companies to automate up to 80% of routine queries, significantly reducing the need for additional support staff. The platform integrates seamlessly with customer data, allowing chatbots to respond with precise, context-aware answers tailored to the user's inquiries. Additionally, PrimeCX chatbots support continuous engagement with clients, enhancing their experience while improving conversion rates. Businesses can easily deploy these chatbots without coding, making it an accessible tool for non-technical teams aiming to elevate customer interactions and automate key business processes. An ideal support bot needs to be able to respond to various customer queries instantly and with accuracy about your brand, products, policies, etc.Starting Price: $29 per month
