Audience
Ecommerce businesses looking for a tool to enhance customer engagement and support through AI-driven live chat solutions
About Charla
Charla is a comprehensive live chat platform designed to enhance customer engagement by enabling businesses to connect with website visitors instantly, thereby increasing conversion rates and delivering superior support experiences. It features an intuitive agent dashboard accessible across all devices, providing insights into visitor profiles and conversation histories, and facilitating quick responses through canned replies and an integrated knowledge base. Charla's AI-powered chatbots can be trained with unique data in under a minute, utilizing both private and public knowledge bases to automate customer interactions and qualify leads before handing them over to human agents. It includes a customizable chat widget that aligns with brand aesthetics and supports multiple languages, ensuring GDPR compliance with built-in consent forms. Proactive conversation capabilities allow businesses to monitor real-time visitor activity and engage potential customers.
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Pricing
Starting Price:
$6 per month
Free Version:
Free Version available.
Integrations
Company Information
Charla
United States
charla.com
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Product Details
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iPhone
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