BAIS Agent

BAIS Agent

B.A.I.S.
Bublly

Bublly

Fabrainz India Private Limited
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About

BAIS Agent is an AI customer support assistant for business websites. It answers customers 24/7 using only the business's own documents, FAQs, price lists and web pages. It does not make up prices, policies or discounts; when a question isn't covered, it says so and offers to pass the enquiry to the team. Every bot is tested before delivery and comes with a Grounding Report. Options include human hand-off, your own branding, Telegram or WhatsApp channels, and order-status or booking actions. It can run on your own OpenAI or Anthropic key, or fully privately on your own server. Built by B.A.I.S., a UK AI studio.

About

Bublly is an AI customer support platform for SMBs, startups, and D2C brands. It unifies email, live chat, and WhatsApp Business conversations in one inbox with full customer history. Every plan includes Bub AI — twelve specialized AI agents that route and classify tickets, answer FAQs from your knowledge base, translate across 25+ languages, and summarize long conversations. Built in: ticket management with kanban boards and SLA tracking, a customer-facing knowledge base, lightweight CRM, an embeddable chat widget, workflow automation, and analytics. Flat pricing from $9/month with a 14-day free trial, unlimited agents on Starter plans and above, and AI included on every tier rather than metered per resolution. Instagram DM and Facebook Messenger channels are rolling out next. Built by Fabrainz in Coimbatore, India, for lean support teams everywhere — especially in markets where WhatsApp is the primary customer channel.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small and medium businesses that answer the same customer questions every day: trades, clinics, shops, service firms and e-commerce stores

Audience

SMBs, startups, D2C and e-commerce brands, and support teams that use WhatsApp as a primary customer channel

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$200 one-time setup
Free Version Not Supported
Free Trial Not Supported

Pricing

$9/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

B.A.I.S.
United Kingdom
www.baisukltd.co.uk/agent/

Company Information

Fabrainz India Private Limited
Founded: 2025
India
www.bublly.com

Alternatives

Alternatives

Supbotive

Supbotive

Absoluit

Categories

Categories

Integrations

No info available.

Integrations

No info available.
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