Mixdesk
Mixdesk is an AI-powered customer service and marketing platform for global teams. It brings customer conversations from LiveChat, Email, WhatsApp, Facebook Messenger, Instagram, TikTok, LINE and Telegram into one workspace. Teams can use an AI Agent to answer common questions from their approved knowledge, build automation workflows, route conversations, collaborate in a shared inbox and hand conversations to human teammates when needed. Mixdesk is designed to help businesses manage multilingual customer conversations across channels without switching between separate tools.
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Optlo
Optlo is AI customer-support software for SaaS and online businesses handling support at volume. You install a chat widget, connect your own OpenAI, Anthropic or Google Gemini account, and train the agent on your website, documentation and help center. It holds multi-turn conversations in multiple languages, tells users when it does not know, and hands off to a human operator when needed. A visual workflow editor lets you build conversation flows where every step is inspectable and editable, and secure connectors to Stripe or any API let the agent read and write data mid-conversation.
Pricing is a platform subscription based on active conversations and seats, starting at $19/month with a 7-day free trial and no credit card required. AI usage is billed by your own provider rather than marked up per resolution, so support cost stays visible as volume grows. Best suited to teams comfortable holding their own AI provider account.
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Webex AI Agent
Webex AI Agent delivers dynamic, human-like interactions through conversational intelligence across voice and digital channels, providing proactive self-service for customers. It understands individual needs, remembers user history, and adapts to preferences in real time, ensuring personalized experiences. It allows for easy design and deployment of AI agents, offering options to build autonomous agents for natural conversations or scripted agents with specific, pre-configured answers. These agents can handle complex inquiries by integrating with back-office systems to fully resolve customer issues. They are deployable across various channels, including voice, SMS, email, live chat, Facebook Messenger, Apple Messages for Business, and WhatsApp, providing 24/7 support. Seamless handoff to human agents is facilitated when necessary, with full context transfer to ensure continuity. The AI Agent supports over 10 languages, overcoming language barriers and scaling customer interaction.
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JediDesk
JediDesk is an AI customer support and sales platform that automates conversations across website chat, Telegram, Viber, Instagram, Messenger, WhatsApp and email. It handles text, voice messages, photos and video, answers from a company knowledge base, and hands complex cases to human operators. Teams use the Magic Button to generate ready replies, connect CRM and eCommerce tools such as Pipedrive, SalesDrive and Horoshop, create tasks, update customer records and work with orders through APIs. Dialog and productivity analytics help teams monitor support quality and scale service.
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