Predictive dialer software is a tool used by call centers to automate outbound calling by predicting when an agent will be available and dialing a list of phone numbers accordingly. The software uses algorithms to optimize call volume and connect agents to live calls without unnecessary wait times. It typically includes features such as call tracking, customer segmentation, automated voicemail detection, and real-time reporting. Predictive dialers aim to increase agent productivity by reducing downtime, improving contact rates, and streamlining the calling process. By using this software, call centers can maximize efficiency, reduce operational costs, and enhance customer engagement. Compare and read user reviews of the best Predictive Dialer software for Windows currently available using the table below. This list is updated regularly.
Shape Software
Star2Billing S.L.
CallShaper
CallTools
Squaretalk
Close
T-Max Dialer & Communications
net2phone
T-Max
Megacall
CloudTalk
Genesys
PhoneBurner
Vicidial Group
Smartz Solutions
Adversus
NexInteractive
NobelBiz
My Call Cloud
NOLA AUTOMATION
Unifyy
FrontSpin
Dialer360
MaxContact
Primo Dialler
Voicent Communications
VCC Live
Dialpad
Electronic Voice Services
Kavkom