MightyCall vs. Upcall Comparison


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		Related Products 800.com 800.com is a business phone and call tracking platform that helps small and growing businesses understand, manage, and respond to inbound calls more effectively. The platform provides local and toll-free numbers, call tracking, call recording, voicemail, SMS, and detailed call reporting so teams can see where calls come from and how they’re handled. Businesses use 800.com to track phone leads across websites, ads, social media, and offline marketing, improve response times, and follow up on missed calls. With integrations for Google Ads, GA4, Meta, Microsoft Ads, and popular CRMs, 800.com connects call data to marketing and sales workflows. The platform is easy to set up, flexible as businesses grow, and designed to turn phone calls into clearer insights and better customer experiences. 2,381 Ratings Visit Website TollFreeForwarding Activate your new international phone number in 60 seconds. Choose from phone numbers in over 120+ countries and 1,000 cities. 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About MightyCall is a flexible & scalable cloud-based call center solution designed specifically for small & mid-sized businesses. Set up - Enjoy the simple setup process with our intuitive flowchart. Communicate - Manage the flow of both incoming and outbound calls and increase your team’s productivity. Collaborate - Track performance and route calls to your team members based on their roles and knowledge. Reach out - Reach more targeted contacts with the auto dialer and improve engagement rates. Supervise - Train and supervise agents in real-time and obtain precise performance data. Experience our top-rated customer support and free live onboarding sessions designed to maximize your system's potential in the shortest amount of time.	About We give you a team of professional Upcallers to do your calls, and intuitive software to monitor your results. It’s everything you need to engage your contacts—without actually having to do the call yourself. Upcall is a conversation-driven marketing and sales platform that uses real people to gather insights over the phone. It’s scalable, efficient, and seamlessly integrated within your existing workflow. When you want results, nothing works better than simply asking over the phone. From open-ended responses to specific data points, you can gather exactly what you’re looking for. Increase pickup rates by assigning a local caller ID for any area code - or use your own phone number to display when calling. Engage your leads in a friendly, two-way conversation. Driving the leads towards the goal that you define: schedule an appointment, qualify them for sales, extract information or any other objective.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience SMBs & Enterprise in US & Canada	Audience Organizations looking for a conversation-driven marketing and sales platform that uses real people to gather insights over the phone
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $20 per month per user Core - $20 per month / user billed annually - Advanced business phone system: All advanced telephony features included - Unlimited calling - Unlimited messages - 3 business phone numbers - Integrations and API access Pro - $38 per month / user billed annually - Intelligent cloud call center: All Core features, plus: - Supervisor workspace - Live call monitoring - Analytics and reporting Power - $54 user/mo, billed annually - Call center solution powered by auto dialer. Everything in Pro, plus: - Auto dialers - Dedicated account manager Enterprise - $65 user/mo, billed annually Everything in Power, plus: - Predictive dialer - SIP trunking support - Custom integrations Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 4.8 / 5 ease 4.8 / 5 features 4.4 / 5 design 4.8 / 5 support 4.6 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros MightyCall has become an integral part of our business, and we absolutely love it! It is worth every penny and is essential to our business model. Without MightyCall, we would not be able to operate as smoothly and efficiently as we do. Great ability to auto record and configure call menus which is very helpful, plus the calls are easily identified. Perfect Quality. - Simplicity in use - Affordability - Viability - Especially I like that I can call toll-free wherever I am. I am using it from last 1 year and i am just loving it. Everything is fine. Call flow, Setup and easy to use. must use for business. Very affordable and works very well among my small team. It is very easy to explain to anyone who has never used mighty call before and is very easy to change and find needed settings. Cons The only downside to the service is that it is dependent on the internet, so if you are traveling in an area with bad cell reception, calls may drop. No complaints just they offer voice-over service, but with a fee. Possibility to screen the call. Investment potential. It’s a perfect tool for business operations and daily conversations for a very good price. Voice studio should be free. Rest everything is fine. Sometimes calls quality is not that good, while calling to Australia, caller on the other hand can not hear properly. Not as flexible with settings while using the mobile app. Sometimes does not properly alert notifications on mobile.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information MightyCall Founded: 2013 United States www.mightycall.com	Company Information Upcall Founded: 2016 United States www.upcall.com
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Categories Business Phone Systems Supported Business VoIP Supported Call Center Supported Call Center Infrastructure (CCI) Supported Call Forwarding Supported Cloud Communication Platform Supported Cloud PBX Supported IVR Supported Second Phone Number Supported SIP Trunk Supported Telephony Supported Toll Free 800 Number Supported UCaaS Supported Unified Communications Supported Vanity Phone Number Supported Virtual Phone Number Supported	Categories Call Center Supported Call Center Infrastructure (CCI) Supported
Call Center Features Blended Call Center Supported Call Logging Supported Call Recording Supported Call Scripting Not Supported Campaign Management Supported Database Not Supported Escalation Management Not Supported Inbound Call Center Supported IVR / Voice Recognition Supported Manual Dialer Supported Outbound Call Center Supported Predictive Dialer Supported Progressive Dialer Supported Queue Management Supported Real-time Chat Not Supported Reporting/Analytics Supported Show More Features Business Phone Systems Features Call Logging Supported Call Monitoring Supported Call Recording Supported Call Routing Supported Employee Directory Supported IVR / Voice Recognition Supported Mobile Access Supported Virtual Call Center Supported Web Conferencing Not Supported Business VoIP Features Call Parking Not Supported Call Recording Supported Contact Management Supported Encryption Not Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Unified Communications Supported Voice Quality Enhancement Not Supported Cloud Communication Platform Features Audio / Video Conferencing Supported Call Center Supported Call Recording Supported Call Routing Supported Chat / Messaging Not Supported Fax Management Not Supported File Sharing Not Supported IVR / Voice Recognition Supported Cloud PBX Features Call Recording Supported Call Routing Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Virtual Extensions Supported Web Conferencing Not Supported IVR Features Call Center Supported Call Logging Supported Call Recording Supported Call Routing Supported Multiple Scripts Not Supported Phone Key Input Not Supported Survey Management Not Supported Text to Speech Supported Voice Customization Not Supported Voice Mail Supported SIP Trunk Features Automatic Fail-over Routing Not Supported Call Data Records Not Supported Caller ID Supported Disaster Recovery Not Supported e911 Supported International Numbers Supported Multiple DID Options Not Supported PSTN Forwarding Not Supported Toll-Free Numbers Supported Telephony Features Auto-Dialer Supported Call Center Management Supported Call Monitoring Supported Contact Management Supported Inbound Reporting Supported IVR / Voice Recognition Supported Outbound Reporting Supported Predictive Dialer Supported Telemarketing Management Not Supported Voice & Data Integration Not Supported VoIP Supported Unified Communications Features Audio / Video Conferencing Not Supported Calendar Management Not Supported Call Recording Supported Call Routing Supported Chat / Messaging Not Supported Fax Management Not Supported File Sharing Not Supported Mobile Access Supported Multi-User Collaboration Supported Voice Mail Supported	Call Center Features Blended Call Center Not Supported Call Logging Supported Call Recording Supported Call Scripting Supported Campaign Management Supported Database Not Supported Escalation Management Not Supported Inbound Call Center Not Supported IVR / Voice Recognition Not Supported Manual Dialer Supported Outbound Call Center Supported Predictive Dialer Not Supported Progressive Dialer Not Supported Queue Management Not Supported Real-time Chat Supported Reporting/Analytics Supported
Integrations HubSpot CRM Supported Salesforce Supported Zapier Supported Zoho CRM Supported ActiveCampaign Not Supported Airtable Not Supported Constant Contact Lead Gen & CRM Not Supported Gmail Not Supported High Attendance Not Supported HubSpot Customer Platform Not Supported Instagram Not Supported Intercom Not Supported Keap Not Supported Mailgun Not Supported Pipedrive Not Supported Podio Not Supported Shopify Not Supported Slack Not Supported Stackreaction Not Supported Unbounce Not Supported Show More Integrations View All 5 Integrations	Integrations HubSpot CRM Supported Salesforce Supported Zapier Supported Zoho CRM Supported ActiveCampaign Supported Airtable Supported Constant Contact Lead Gen & CRM Supported Gmail Supported High Attendance Supported HubSpot Customer Platform Supported Instagram Supported Intercom Supported Keap Supported Mailgun Supported Pipedrive Supported Podio Supported Shopify Supported Slack Supported Stackreaction Supported Unbounce Supported Show More Integrations View All 24 Integrations
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