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Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations that want an all-in-one software for live chat, chat bots, email marketing, marketing automation, forms, knowledge base, and more to create great customer experiences

Audience

Live chat solution for companies wanting to create a relationship with their customers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$33.99 per month
Free Version
Free Trial

Pricing

$12 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 4.8 / 5
ease 4.7 / 5
features 4.7 / 5
design 5.0 / 5
support 4.5 / 5

Reviews/Ratings

Overall 3.0 / 5
ease 5.0 / 5
features 3.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Gist
Founded: 2018
India
getgist.com

Company Information

HelpCrunch
Founded: 2014
United States
helpcrunch.com

Alternatives

HubSpot CRM

HubSpot CRM

HubSpot

Alternatives

Helpy

Helpy

Helpy.io, Inc.

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Integrations

HelpShelf
KonnectzIT
Pabbly Connect
Pabbly Email Marketing
Stackreaction
WordPress
ConvertBox
Customer.io
DeBounce
Feederloop
Google Calendar
HubSpot Operations Hub
Hyperise
Integrately
Kajabi
Meribook
Quickwork
WooCommerce
Zapier
Zoom

Integrations

HelpShelf
KonnectzIT
Pabbly Connect
Pabbly Email Marketing
Stackreaction
WordPress
ConvertBox
Customer.io
DeBounce
Feederloop
Google Calendar
HubSpot Operations Hub
Hyperise
Integrately
Kajabi
Meribook
Quickwork
WooCommerce
Zapier
Zoom
Claim Gist and update features and information
Claim Gist and update features and information
Claim HelpCrunch and update features and information
Claim HelpCrunch and update features and information