Audience
eCommerce companies, SMB
About Gorgias
Gorgias offers the leading customer support solution for Shopify. On average, it decreases your first response times by 30% and automates up to 30% of your support tasks. Unlike any other solution, our powerful integration allows editing/refunding Shopify orders directly within Gorgias, auto-respond to customers' inquiries with templates response (macros) including Shopify variables. And obviously to manage all your customer interaction (Facebook messages, social media comments, chat, email, etc.) from one place
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Pricing
Starting Price:
$50.00/month
Pricing Details:
Unlimited users 350 tickets/month included All features
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
Gorgias
United States
www.gorgias.com/
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
iPhone
Training
Documentation
Live Online
Webinars
In Person
Support
24/7 Live Support
Gorgias Frequently Asked Questions
Gorgias Product Features
Help Desk
Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management
Community Forums
Knowledge Base
Self Service Portal
