Chatty Gorgias

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Chatty:

About

Chatty is an AI-first chat platform built for ecommerce brands looking to drive sales while automating support. Unlike basic chat apps, it learns your products, prices, and policies overnight and never forgets them. By analyzing browsing behavior and purchase history, Chatty understands customer intent and provides tailored product suggestions. It also seizes upsell opportunities in real time, boosting order values and conversions. With 24/7 availability, it ensures customers get answers and purchases continue even when staff are offline. Trusted by over 50,000 Shopify stores, Chatty delivers measurable results with high sales conversion and resolution rates.
Gorgias:

About

Gorgias offers the leading customer support solution for Shopify. On average, it decreases your first response times by 30% and automates up to 30% of your support tasks. Unlike any other solution, our powerful integration allows editing/refunding Shopify orders directly within Gorgias, auto-respond to customers' inquiries with templates response (macros) including Shopify variables. And obviously to manage all your customer interaction (Facebook messages, social media comments, chat, email, etc.) from one place
Chatty:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Gorgias:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Chatty:

Audience

Chatty is ideal for Shopify merchants and ecommerce brands that want an AI-driven chat solution to boost sales, automate customer support, and deliver personalized shopping experiences
Gorgias:

Audience

eCommerce companies, SMB
Chatty:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Gorgias:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported
Chatty:

API

Offers API Not Supported
Gorgias:

API

Offers API Not Supported
Chatty:

Screenshots and Videos

Gorgias:

Screenshots and Videos

Chatty:

Pricing

$19.99 per month
Free Version Supported
Free Trial Not Supported
Gorgias:

Pricing

$50.00/month
Unlimited users 350 tickets/month included All features
Free Version Supported
Free Trial Supported
Chatty:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Gorgias:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Chatty:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Gorgias:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Chatty:

Company Information

Chatty
chatty.net
Gorgias:

Company Information

Gorgias
United States
www.gorgias.com/
Chatty:

Alternatives

Tidio

Tidio

5.0 out of 5 stars
Gorgias:

Alternatives

Zendesk

Zendesk

4.3 out of 5 stars
Chatty:
Intercom

Intercom

Fin
4.7 out of 5 stars
Gorgias:
Tidio

Tidio

5.0 out of 5 stars
Chatty:
Gorgias:
Intercom

Intercom

Fin
4.7 out of 5 stars
Chatty:
Gorgias:
Ada

Ada

Ada.cx
Chatty:
ChattiLive

ChattiLive

ConversionIQ.ai
Gorgias:
Wolken Service Desk

Wolken Service Desk

Wolken Software
Chatty:

Categories

AI Sales Agents Supported
Chatbot Supported
Gorgias:

Categories

Agentic Commerce Supported
Customer Service Supported
Help Desk Supported
Live Chat Supported
Remote Support Supported
Gorgias:

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Not Supported
Known Issue Management Supported
Live Chat Supported
Multi-Channel Communication Supported
Multiple Brands / Products Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Not Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported
Chatty:

Integrations

Shopify Supported
AIssist.io Not Supported
AccessOwl Not Supported
Aide Not Supported
Alloy Automation Not Supported
Buska Not Supported
Datamorf Not Supported
Echo AI Not Supported
Endear Not Supported
Guru Not Supported
Immerss Live Commerce Not Supported
InsertChat Not Supported
Ketch Not Supported
Maestra Not Supported
Radiance Labs Not Supported
ReturnLogic Not Supported
ShipBob Not Supported
Shopney Not Supported
Smartrr Not Supported
Tailor Not Supported
Gorgias:

Integrations

Shopify Supported
AIssist.io Supported
AccessOwl Supported
Aide Supported
Alloy Automation Supported
Buska Supported
Datamorf Supported
Echo AI Supported
Endear Supported
Guru Supported
Immerss Live Commerce Supported
InsertChat Supported
Ketch Supported
Maestra Supported
Radiance Labs Supported
ReturnLogic Supported
ShipBob Supported
Shopney Supported
Smartrr Supported
Tailor Supported
Chatty:
Claim Chatty and update features and information
Claim Chatty and update features and information
Gorgias:
Claim Gorgias and update features and information
Claim Gorgias and update features and information