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Related Products
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Chatty:
About
Chatty is an AI-first chat platform built for ecommerce brands looking to drive sales while automating support. Unlike basic chat apps, it learns your products, prices, and policies overnight and never forgets them. By analyzing browsing behavior and purchase history, Chatty understands customer intent and provides tailored product suggestions. It also seizes upsell opportunities in real time, boosting order values and conversions. With 24/7 availability, it ensures customers get answers and purchases continue even when staff are offline. Trusted by over 50,000 Shopify stores, Chatty delivers measurable results with high sales conversion and resolution rates.
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Gorgias:
About
Gorgias offers the leading customer support solution for Shopify. On average, it decreases your first response times by 30% and automates up to 30% of your support tasks. Unlike any other solution, our powerful integration allows editing/refunding Shopify orders directly within Gorgias, auto-respond to customers' inquiries with templates response (macros) including Shopify variables. And obviously to manage all your customer interaction (Facebook messages, social media comments, chat, email, etc.) from one place
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Chatty:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Gorgias:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Chatty:
Audience
Chatty is ideal for Shopify merchants and ecommerce brands that want an AI-driven chat solution to boost sales, automate customer support, and deliver personalized shopping experiences
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Gorgias:
Audience
eCommerce companies, SMB
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Chatty:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Gorgias:
Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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Chatty:
API
Offers API
Not Supported
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Gorgias:
API
Offers API
Not Supported
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Chatty:
Screenshots and Videos |
Gorgias:
Screenshots and Videos |
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Chatty:
Pricing
$19.99 per month
Free Version
Supported
Free Trial
Not Supported
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Gorgias:
Pricing
$50.00/month
Unlimited users 350 tickets/month included All features
Free Version
Supported
Free Trial
Supported
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Chatty:
Reviews/
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Gorgias:
Reviews/
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Chatty:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Gorgias:
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Chatty:
Company InformationChatty
chatty.net
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Gorgias:
Company InformationGorgias
United States
www.gorgias.com/
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Chatty:
Alternatives |
Gorgias:
Alternatives |
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Gorgias:
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Gorgias:
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Gorgias:
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Chatty:
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Gorgias:
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Chatty:
Categories |
Gorgias:
Categories |
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Gorgias:
Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Supported
Community Forums
Not Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Supported
Interaction Tracking
Supported
IT Asset Management
Supported
Knowledge Base
Not Supported
Known Issue Management
Supported
Live Chat
Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Supported
Network Monitoring
Supported
Real-time Chat
Supported
Self Service Portal
Not Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
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Chatty:
Integrations
Shopify
Supported
AIssist.io
Not Supported
AccessOwl
Not Supported
Aide
Not Supported
Alloy Automation
Not Supported
Buska
Not Supported
Datamorf
Not Supported
Echo AI
Not Supported
Endear
Not Supported
Guru
Not Supported
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Gorgias:
Integrations
Shopify
Supported
AIssist.io
Supported
AccessOwl
Supported
Aide
Supported
Alloy Automation
Supported
Buska
Supported
Datamorf
Supported
Echo AI
Supported
Endear
Supported
Guru
Supported
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Chatty:
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Gorgias:
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