Audience

Organizations that want an all-in-one software for live chat, chat bots, email marketing, marketing automation, forms, knowledge base, and more to create great customer experiences

About Gist

All the tools you need to build a successful online business. Easy to use all-in-one software for live chat, chat bots, email marketing, marketing automation, forms, knowledge base, and more to create great customer experiences. By using Gist’s all-in-one platform, you no longer need to piece together multiple costly subscriptions. Better yet, your team will no longer need to switch between multiple tools to fully understand your customers. Qualify more leads automatically and close more deals with chatbots, forms and 24/7 automated meeting scheduling. Grow traffic, convert more visitors, and retain customers by running complete email marketing campaigns at scale. Assist customers in real-time with a collaborative inbox, automation, and self-service support. Replace 8+ tools and keep all of your products, content, customers, email subscribers, and data in one place.

Pricing

Starting Price:
$33.99 per month
Pricing Details:
Free version includes up to 1000 contacts and 1 seat
Free Version:
Free Version available.

Integrations

Ratings/Reviews - 6 User Reviews

Overall 4.8 / 5
ease 4.7 / 5
features 4.7 / 5
design 5.0 / 5
support 4.5 / 5

Company Information

Gist
Founded: 2018
India
getgist.com

Videos and Screen Captures

Gist Screenshot 1
Other Useful Business Software
Earn up to 16% annual interest with Nexo. Icon
Earn up to 16% annual interest with Nexo.

Access competitive interest rates on your digital assets.

Generate interest, borrow against your crypto, and trade a range of cryptocurrencies — all in one platform. Geographic restrictions, eligibility, and terms apply.
Get started with Nexo.

Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

Gist Frequently Asked Questions

Q: What kinds of users and organization types does Gist work with?
Q: What languages does Gist support in their product?
Q: What other applications or services does Gist integrate with?
Q: What type of training does Gist provide?
Q: How much does Gist cost?

Gist Product Features

Chatbot

Prediction Not Supported
Machine Learning Not Supported
Natural Language Processing Not Supported
Context and Coherence Not Supported
Payment Integration Not Supported
Call to Action Not Supported
Inline Media / Videos Not Supported
Social Media Integration Not Supported
Sentiment Analysis Not Supported
Reporting / Analytics Not Supported
Human Takeover Not Supported
Ready-made Templates Not Supported

Customer Experience

Survey Management Not Supported
Customer Segmentation Not Supported
Action Management Not Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Sentiment Analysis Not Supported
Analytics Not Supported
Dashboard Not Supported
Multi-Channel Collection Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Email Marketing

Auto-Responders Not Supported
Template Management Not Supported
Mailing List Management Not Supported
WYSIWYG Email Editor Not Supported
Subscriber Management Not Supported
Image Library Not Supported
A/B Testing Not Supported
CAN SPAM Compliance Not Supported
Drip Campaigns Not Supported
Event Triggered Email Not Supported
Mobile Optimized Emails Not Supported
Customer Surveys Not Supported
Reporting/Analytics Not Supported
Dynamic Content Not Supported
Landing Pages/Web Forms Not Supported
Artificial Intelligence Not Supported

Forms Automation

Drag & Drop Not Supported
Approval Process Control Not Supported
Rules-Based Workflow Not Supported
Remote Document Access Not Supported
Text Editing Not Supported
Collaboration Not Supported
Archiving & Retention Not Supported
Document Indexing Not Supported
Version Control Not Supported
Full Text Search Not Supported

Help Desk

Live Chat Not Supported
Community Forums Not Supported
Self Service Portal Not Supported
Automated Routing Not Supported
Multiple Brands / Products Not Supported
Knowledge Base Not Supported
Incident Management Not Supported
Ticket Management Not Supported
Alerts / Escalation Not Supported
Known Issue Management Not Supported
Interaction Tracking Not Supported
Document Storage Not Supported
Multi-Channel Communication Not Supported
Service Level Agreement (SLA) Management Not Supported
Network Monitoring Not Supported
Customizable Branding Not Supported
IT Asset Management Not Supported
Real-time Chat Not Supported
Email Integration Not Supported

Knowledge Management

Self Service Portal Not Supported
Collaboration Not Supported
Discussion Boards Not Supported
Cataloging / Categorization Not Supported
Full Text Search Not Supported
Content Management Not Supported
Knowledge Base Management Not Supported
Decision Tree Not Supported
Artificial Intelligence (AI) Not Supported

Live Chat

Offline Form Not Supported
Geo Targeting Not Supported
Transfers / Routing Not Supported
Third Party Integration Not Supported
Canned Responses Not Supported
Website Visitor Tracking Not Supported
Proactive Chat Not Supported
Screen Sharing Not Supported
Customizable Branding Not Supported

Marketing Automation

Social Marketing Not Supported
Content / Blogging Platform Not Supported
A/B Testing Not Supported
Segmentation Not Supported
Search Marketing Not Supported
Website Visitor Tracking Not Supported
Analytics / ROI Tracking Not Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Not Supported
Customizable CTAs Not Supported
Sales Intelligence Not Supported
Dynamic Content Not Supported
Drip Campaigns Not Supported
Artificial Intelligence Not Supported

Scheduling

Calendar Management Not Supported
Online Scheduling Not Supported
Group Scheduling Not Supported
Reservations Not Supported
Class Scheduling Not Supported
Multi-Location Not Supported
Meeting Room Booking Not Supported
Automated Scheduling Not Supported
Employee Scheduling Not Supported
Resource Scheduling Not Supported
Facility Scheduling Not Supported
Payment Processing Not Supported
Appointment Scheduling Not Supported
Real-time Scheduling Not Supported
Alerts/Notifications Not Supported
Room Booking Management Not Supported
Interview Scheduling Not Supported

Gist Additional Categories

Gist Verified User Reviews

Write a Review
  • A Gist User
    Sales and Marketing Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "A reliable platform for Sales, Marketing and Support teams"

    Posted 2022-11-09

    Pros: I liked being able to send automated emails to users at the scheduled time. Sales, marketing and support team stay and collaborate in one place. Enables live chat support for external customers. Its customization helps to build catchy campaigns. The UI/UX design is minimalistic.

    Cons: The number of personalization options is very less. No activity-based email personalization support.

    Overall: I loved how Gist enables marketing, sales and customer support in one dashboard. Its knowledge-based support feature helps to reduce manual support and saves lots of time. Overall, I suggest Gist if you want a product that can handle all your sales and marketing and support in one place for small businesses.

    Read More...
  • Vitaliy M.
    Marketer
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Wow! All in one killer!"

    Posted 2021-05-21

    Pros: Love the user interface and how the app offers so much chat, email, bots, automation, all in one suite!

    Cons: No ecommerce features. No features that Gorgias app has made for ecommerce =(

    Overall: Great app, very affordable, no ecommerce features. NO TUTORIALS =( Please fix it and it will be killer app.

    Read More...
  • Kunal R.
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Complete intuitive marketing tool"

    Edited 2020-07-11

    Pros: It offers a complete package of email marketing features. It also gives you complete analytical support about your campaign. Many free customize email templates for every business.

    Cons: It worked great for me. Never had any issue. No cons.

    Overall: Gist is a handy tool to start an email marketing campaign. It offers an excellent email campaign with customized templates. It's a very intuitive and overall best email marketing tool.

    Read More...
  • Brandon P.
    Marketing Coordinator
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Easy and works"

    Posted 2020-04-28

    Pros: Very very easy to use from a team level for support. also has the ability to set up an email support to bring in as new chats.

    Cons: At first the interface is a little different to use.

    Overall: It's a good way to have all your marketing communications in one. Can segment contacts and send drip emails.

    Read More...
  • Makayla B.
    Social Media Manager
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great for Managing Multiple Email Accounts"

    Posted 2020-04-23

    Pros: The most convenient way to manage multiple email accounts all in one place. Coupled with the mobile app it is very helpful in getting quick responses back to customers.

    Cons: It can be difficult to navigate. I would prefer it be easier to toggle between different email accounts.

    Overall: I would say this is an essential program for effectively managing email accounts and campaigns in a timely matter.

    Read More...
  • Chet N.
    CEO
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Awesome product and lots of improvements."

    Posted 2020-04-21

    Pros: I use this all the time. Mostly for live chat on our site and very basic email functionality. Great founder and team.

    Cons: It's a little confusing to use at first but it's awesome tool

    Overall: Overall it's a great way to bring all your customer support and communication into one platform for your team.

    Read More...
  • Previous
  • You're on page 1
  • Next