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Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Product owners who want to understand user behavior and increase product adoption

Audience

Companies requiring a customer satisfaction platform to optimize customer experience and team productivity

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Gainsight
Founded: 2009
United States
www.gainsight.com

Company Information

Squelch
Founded: 2015
United States
www.squelch.io

Alternatives

Alternatives

Heyday AI

Heyday AI

Hootsuite
HelpDesk

HelpDesk

HelpDesk.com

Categories

Categories

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Digital Adoption Platforms Features

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Mobile Analytics Features

A/B Testing
Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking
Push Notifications
Retention Tracking
Revenue Tracking
Uninstall Tracking

Personalization Features

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Product Management Features

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

UX Features

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Web Analytics Features

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Integrations

Salesforce
Slack
Zendesk
BigLittle RevenUp
Causal
DataJoy
Gmail
Ikigai
Jira
Marketo
Mixpanel
Pipedrive
Quaeris
SAP CRM
Salesforce Marketing Cloud Account Engagement
Seekwell
Sturdy
Zendesk Guide
Zoho CRM
‘nflow

Integrations

Salesforce
Slack
Zendesk
BigLittle RevenUp
Causal
DataJoy
Gmail
Ikigai
Jira
Marketo
Mixpanel
Pipedrive
Quaeris
SAP CRM
Salesforce Marketing Cloud Account Engagement
Seekwell
Sturdy
Zendesk Guide
Zoho CRM
‘nflow
Claim Gainsight and update features and information
Claim Gainsight and update features and information
Claim Squelch and update features and information
Claim Squelch and update features and information