Audience

Companies of all sizes that need a powerful product growth and customer retention platform

About Userpilot

Userpilot is an all-in-one platform for Product & UX teams. It combines Product Analytics, In-app Engagement and In-app Surveys to help you increase product adoption through powerful in-app experiences, actionable product analytics and user feedback.

Userpilot allows Product, UX, marketing and Customer Success teams to build user onboarding flows, launch product announcements, improve your UX & product adoption, provide self-serve support, and collect feedback in-app , all code-free.

It also provides powerful Product Analytics tools (funnels, trends, paths, cohorts) so you can make informed, data-driven product decisions. With its Custom Dashboards, you can build bespoke analytics dashboards by dragging and droping your favorite reports or using a ready-made template. We also provide event autocapture and session replay.

Integrations: Mixpanel, Amplitude, Heap, Intercom, Segment, Webhooks, HubSpot, Salesforce.

Pricing

Starting Price:
$249 per month
Pricing Details:
Predicatable and fair pricing based on the number of MAUs, not events!
Free Trial:
Free Trial available.

Integrations

API:
Yes, Userpilot offers API access

Ratings/Reviews

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ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
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Company Information

Userpilot
Founded: 2017
United States
userpilot.com

Videos and Screen Captures

Onboarding flow

Onboarding flow

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

Userpilot Frequently Asked Questions

Q: What kinds of users and organization types does Userpilot work with?
Q: What languages does Userpilot support in their product?
Q: What kind of support options does Userpilot offer?
Q: What other applications or services does Userpilot integrate with?
Q: Does Userpilot have an API?
Q: What type of training does Userpilot provide?
Q: Does Userpilot offer a free trial?
Q: How much does Userpilot cost?
Q: What pricing for support is available for Userpilot?

Userpilot Product Features

Customer Experience

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported
Multi-Channel Collection Not Supported

Customer Success

Account Alerts Supported
Account Management Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Supported
Onboarding Supported
Usage Tracking / Analytics Supported
Health Score Not Supported
Revenue Management Not Supported
Win / Loss Analysis Not Supported

Data Analysis

Data Discovery Supported
Data Visualization Supported
Predictive Analytics Supported
Regression Analysis Supported
Sentiment Analysis Supported
Text Analytics Supported
High Volume Processing Not Supported
Statistical Modeling Not Supported

Digital Adoption Platforms

Audience Segmentation Supported
Content Creation Supported
Contextual Guidance Supported
Data Validation Supported
In-App Training Supported
Launch Management Supported
Multi-Language Supported
Self Service Tools Supported
Surveys & Feedback Supported
User Onboarding Supported

Knowledge Management

Artificial Intelligence (AI) Supported
Content Management Supported
Cataloging / Categorization Not Supported
Collaboration Not Supported
Decision Tree Not Supported
Discussion Boards Not Supported
Full Text Search Not Supported
Knowledge Base Management Not Supported
Self Service Portal Not Supported

NPS

Product Management

Feedback Collection Supported
Idea Management Supported
Collaboration Not Supported
Milestone Tracking Not Supported
Prioritization Not Supported
Product Roadmapping Not Supported
Release Management Not Supported
Requirements Management Not Supported
Resource Management Not Supported
Workflow Management Not Supported

Survey

Mobile Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported
Custom Survey URLs Not Supported
Data Analysis Tools Not Supported
Email Marketing Not Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported

UX

For Mobile Supported
For Websites Supported
Heatmaps Supported
Screen Activity Recording Supported
Usability Testing Supported
User Journeys Supported
User Research Supported
Animation Not Supported
Prototyping Not Supported
Unmoderated Testing Not Supported

Userpilot Additional Categories