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About

Intellum provides the world's largest and fastest-moving companies, including Amazon, Google, X (Twitter), Meta, Mailchimp, Gusto, Redbull, Snap Inc., Pinterest, Stripe, AirBnB, and Verizon, with an all-in-one solution for authoring, presenting, managing, tracking, and continuously improving customer, partner, and employee education initiatives at scale. Backed by a team of award-winning learning practitioners, consultants, content experts, engagement professionals, developers, and engineers, with a scientific, data-driven approach based on 20+ years of industry experience, our solutions help organizations improve product utilization, customer retention, and revenue. From our LMS to social/community learning, user journey tracking and data insights delivery, paid course and certifications support, and advanced content authoring, collaboration, and customization functionality, Intellum is uniquely positioned to provide an all-in-one EdTech for Business solution.

About

Userpilot is an all-in-one platform for Product & UX teams. It combines Product Analytics, In-app Engagement and In-app Surveys to help you increase product adoption through powerful in-app experiences, actionable product analytics and user feedback. Userpilot allows Product, UX, marketing and Customer Success teams to build user onboarding flows, launch product announcements, improve your UX & product adoption, provide self-serve support, and collect feedback in-app , all code-free. It also provides powerful Product Analytics tools (funnels, trends, paths, cohorts) so you can make informed, data-driven product decisions. With its Custom Dashboards, you can build bespoke analytics dashboards by dragging and droping your favorite reports or using a ready-made template. We also provide event autocapture and session replay. Integrations: Mixpanel, Amplitude, Heap, Intercom, Segment, Webhooks, HubSpot, Salesforce.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Mid-size and Enterprise-Level organizations with a need for scalable customer, partner, and employee education programs.

Audience

Companies of all sizes that need a powerful product growth and customer retention platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$249 per month
Predicatable and fair pricing based on the number of MAUs, not events!
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • #1- It helps to learn customer requirements and interests to deliver the best to them. #2- It makes it easy for creating and managing the personalized campaign. #3- Effortless to engage with customers.

Cons

  • #1- We had an overall positive experience with it.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Intellum
Founded: 2000
United States
www.intellum.com

Company Information

Userpilot
Founded: 2017
United States
userpilot.com

Alternatives

Alternatives

Categories

Categories

Customer Retention Supported
Customer Success Supported
Data Analysis Supported
Go-To-Market Supported
NPS Supported
Product Management Supported
Survey Supported
UX Supported

Customer Success Features

Account Alerts Not Supported
Account Management Not Supported
Communication Management Not Supported
Customer Engagement Not Supported
Customer Lifecycle Management Not Supported
Health Score Not Supported
Onboarding Supported
Revenue Management Not Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Not Supported

Digital Adoption Platforms Features

Audience Segmentation Supported
Content Creation Supported
Contextual Guidance Supported
Data Validation Not Supported
In-App Training Not Supported
Launch Management Supported
Multi-Language Supported
Self Service Tools Supported
Surveys & Feedback Supported
User Onboarding Supported

Knowledge Management Features

Artificial Intelligence (AI) Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Course Authoring Features

Content Import / Export Supported
Course Publishing Supported
Gamification Supported
Instructor-Led Courses Supported
Interactive Content Supported
PowerPoint Conversion Not Supported
Self-Paced Courses Supported
Storyboarding Supported
Template Management Supported
Test / Quiz Creation Supported
Video Management Supported

Learning Experience Platforms Features

Built-in Course Authoring Supported
Content Sharing Supported
Employee Portal Supported
Gamification Supported
Microlearning Supported
Mobile Learning Supported
Multi-User Collaboration Supported
Recommendations Supported
Reporting/Analytics Supported
Self-Service Content Curation Supported
Social Learning Supported
Third Party Course Library Not Supported

Learning Management Systems (LMS) Features

Academic / Education Not Supported
Asynchronous Learning Supported
Blended Learning Supported
Built-In Course Authoring Supported
Corporate / Business Supported
Customizable Supported
eCommerce Supported
eLearning Companies Supported
Gamification Supported
Learner Portal Supported
Mobile Learning Supported
Open Source Not Supported
SCORM Compliance Supported
Synchronous Learning Supported
Video Conferencing Supported

Mobile Learning Features

Academic / Education Not Supported
Asynchronous Learning Supported
Blended Learning Supported
Built-In Course Authoring Supported
Certification Management Supported
Content Management Supported
Corporate / Business Supported
eCommerce Supported
Employee Training Supported
Engagement Monitoring Supported
Gamification Supported
Media Management Supported
Skills Tracking Supported
Social Learning Supported
Student Portal Supported
Synchronous Learning Supported
Testing / Assessments Supported
Training Companies Supported
Video Conferencing Supported
Virtual Classroom Supported

Training Features

Academic / Education Not Supported
Asynchronous Learning Supported
Blended Learning Supported
Built-In Course Authoring Supported
Built-in LMS Supported
Certification Management Supported
Corporate / Business Supported
eCommerce Supported
Learner Portal Supported
Mobile Learning Supported
Simulation Supported
Synchronous Learning Supported
Training Companies Supported

Virtual Event Platforms Features

Alerts/Notifications Supported
Attendee Management Supported
Customizable Branding Supported
Event Management Supported
File Sharing Supported
Lead Capture Supported
Live Audio/Video Chat Not Supported
Live Text Chat Not Supported
Mobile Access Supported
Moderation Supported
Pre-made Templates Not Supported
Presentation Tools Not Supported
Q&A Not Supported
Reporting/Analytics Supported
Social Media Promotion Not Supported
Surveys/Polls Supported
Virtual Booths Supported
Virtual Lobby Supported

Customer Success Features

Account Alerts Supported
Account Management Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Supported
Health Score Not Supported
Onboarding Supported
Revenue Management Not Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Not Supported

Digital Adoption Platforms Features

Audience Segmentation Supported
Content Creation Supported
Contextual Guidance Supported
Data Validation Supported
In-App Training Supported
Launch Management Supported
Multi-Language Supported
Self Service Tools Supported
Surveys & Feedback Supported
User Onboarding Supported

Knowledge Management Features

Artificial Intelligence (AI) Supported
Cataloging / Categorization Not Supported
Collaboration Not Supported
Content Management Supported
Decision Tree Not Supported
Discussion Boards Not Supported
Full Text Search Not Supported
Knowledge Base Management Not Supported
Self Service Portal Not Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Data Analysis Features

Data Discovery Supported
Data Visualization Supported
High Volume Processing Not Supported
Predictive Analytics Supported
Regression Analysis Supported
Sentiment Analysis Supported
Statistical Modeling Not Supported
Text Analytics Supported

Product Management Features

Collaboration Not Supported
Feedback Collection Supported
Idea Management Supported
Milestone Tracking Not Supported
Prioritization Not Supported
Product Roadmapping Not Supported
Release Management Not Supported
Requirements Management Not Supported
Resource Management Not Supported
Workflow Management Not Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Not Supported
Email Marketing Not Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

UX Features

Animation Not Supported
For Mobile Supported
For Websites Supported
Heatmaps Supported
Prototyping Not Supported
Screen Activity Recording Supported
Unmoderated Testing Not Supported
Usability Testing Supported
User Journeys Supported
User Research Supported

Integrations

Google Tag Manager Supported
Salesforce Supported
Active Directory Supported
Adobe Connect Supported
Amazon Supported
Cisco Webex Supported
Google Supported
Google Analytics Supported
HubSpot CRM Not Supported
Kaltura Supported
Kissmetrics Not Supported
LinkedIn Supported
Raptivity Supported
Segment Not Supported
Synthesia Not Supported
Tableau Supported
Workday HCM Supported
YouTube Supported
iCIMS Supported

Integrations

Google Tag Manager Supported
Salesforce Supported
Active Directory Not Supported
Adobe Connect Not Supported
Amazon Not Supported
Cisco Webex Not Supported
Google Not Supported
Google Analytics Not Supported
HubSpot CRM Supported
Kaltura Not Supported
Kissmetrics Supported
LinkedIn Not Supported
Raptivity Not Supported
Segment Supported
Synthesia Supported
Tableau Not Supported
Workday HCM Not Supported
YouTube Not Supported
iCIMS Not Supported
Claim Intellum Platform and update features and information
Claim Intellum Platform and update features and information
Claim Userpilot and update features and information
Claim Userpilot and update features and information