Q: What types of exams can I create with Synap, and does it support question banks and rich media?
Synap supports high-stakes exams, certification assessments and mock exams. You can build exams using structured question banks with tagging, categorisation, and randomisation to support secure delivery at scale. Rich content like PDFs, images, audio, video, equations, and tables can be embedded directly into questions to support real-world, domain-specific scenarios.
Q: How does Synap help maintain exam integrity and reduce cheating?
Synap includes built-in security tools such as disabling copy/paste, restricting access by IP, question randomisation, timed sections, and versioning via question banks. These features help prevent content leaks and unauthorised collaboration. Candidate activity is tracked throughout, with audit logs and optional proctoring integrations for additional security.
Q: What exam proctoring options does Synap support?
Synap offers two levels of proctoring: Synoptic, our in-house solution, provides easy setup with browser lockdown, screenshot capture, and automated breach detection. For high-stakes exams, Rosalyn offers continuous video monitoring, AI-based flagging, ID verification, and human review. Both options generate timestamped logs for auditing and compliance purposes.
Q: Can Synap integrate with my LMS, SSO, or other systems?
Yes. Synap integrates with leading learning platforms like Moodle, Canvas, Blackboard, and supports Single Sign-On (SSO) and custom API access. These integrations allow seamless user management, automatic exam scheduling, and results syncing.
Q: Can Synap manage results, grading, and certification after an exam?
Yes, Synap supports automated grading for multiple-choice and structured questions, with manual marking available for written responses. You can generate detailed learner reports, track cohort performance, and export results for internal systems or compliance records. Synap also supports issuing certificates when learners meet specific criteria, making it ideal for training, accreditation, and regulated assessments.
Q: What languages does Synap support in their product?
Synap supports these languages: Afrikaans, Albanian, Armenian, Basque, Bengali, Bulgarian, Catalan, Cambodian, Chinese (Simplified), Croatian, Czech, Danish, Dutch, English, Estonian, Fiji, Finnish, French, Georgian, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Korean, Latvian, Lithuanian, Macedonian, Malay, Malayalam, Maltese, Maori, Marathi, Mongolian, Nepali, Norwegian, Persian, Polish, Portuguese, Punjabi, Quechua, Romanian, Russian, Samoan, Serbian, Slovak, Slovenian, Spanish, Swahili, Swedish , Tamil, Tatar, Telugu, Thai, Tibetan, Tonga, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Welsh.
Q: What other applications or services does Synap integrate with?
Synap integrates with: Chargebee, Microsoft Excel, Google Analytics, GoTo Meeting, Intercom, Mailchimp, monday AI work platform, Ow.ly, PayPal, Salesforce, Segment, Slack, Stripe, Tableau, Zapier, Zendesk, Zoom, and Zoom Webinars.
