UserGuiding Userpilot

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UserGuiding:

About

The easiest way to create product walkthroughs. Create interactive product tours in minutes with the most non-technical friendly tool, without coding. Create a smooth experience for your new and existing users. Show how your product works to your new users and guide them to success. Introduce and highlight new features with personalized guides. Engage right segment of your users at the right time and increase conversion. Measure customer satisfaction with NPS surveys to capture important insights. Help your users get instant answers with interactive user manuals.
Userpilot:

About

Userpilot is an all-in-one platform for Product & UX teams. It combines Product Analytics, In-app Engagement and In-app Surveys to help you increase product adoption through powerful in-app experiences, actionable product analytics and user feedback. Userpilot allows Product, UX, marketing and Customer Success teams to build user onboarding flows, launch product announcements, improve your UX & product adoption, provide self-serve support, and collect feedback in-app , all code-free. It also provides powerful Product Analytics tools (funnels, trends, paths, cohorts) so you can make informed, data-driven product decisions. With its Custom Dashboards, you can build bespoke analytics dashboards by dragging and droping your favorite reports or using a ready-made template. We also provide event autocapture and session replay. Integrations: Mixpanel, Amplitude, Heap, Intercom, Segment, Webhooks, HubSpot, Salesforce.
UserGuiding:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Userpilot:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
UserGuiding:

Audience

Companies of all kinds
Userpilot:

Audience

Companies of all sizes that need a powerful product growth and customer retention platform
UserGuiding:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Userpilot:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
UserGuiding:

API

Offers API Not Supported
Userpilot:

API

Offers API Supported
UserGuiding:

Screenshots and Videos

Userpilot:

Screenshots and Videos

UserGuiding:

Pricing

$149 per month
Free Version Not Supported
Free Trial Supported
Userpilot:

Pricing

$249 per month
Predicatable and fair pricing based on the number of MAUs, not events!
Free Version Not Supported
Free Trial Supported
UserGuiding:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Userpilot:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
UserGuiding:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Userpilot:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
UserGuiding:

Company Information

UserGuiding
Founded: 2018
United States
userguiding.com
Userpilot:

Company Information

Userpilot
Founded: 2017
United States
userpilot.com
UserGuiding:

Alternatives

Product Fruits

Product Fruits

4.9 out of 5 stars
Userpilot:

Alternatives

Product Fruits

Product Fruits

4.9 out of 5 stars
UserGuiding:
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Chameleon

Chameleon

4.0 out of 5 stars
UserGuiding:
Userpilot:
UserGuiding:
Userpilot:
UserGuiding:
Userpilot:
UserGuiding:

Categories

Userpilot:

Categories

Customer Retention Supported
Customer Success Supported
Data Analysis Supported
NPS Supported
Product Management Supported
Survey Supported
UX Supported
UserGuiding:

Digital Adoption Platforms Features

Audience Segmentation Supported
Content Creation Not Supported
Contextual Guidance Supported
Data Validation Not Supported
In-App Training Supported
Launch Management Supported
Multi-Language Supported
Self Service Tools Supported
Surveys & Feedback Supported
User Onboarding Supported
Userpilot:

Digital Adoption Platforms Features

Audience Segmentation Supported
Content Creation Supported
Contextual Guidance Supported
Data Validation Supported
In-App Training Supported
Launch Management Supported
Multi-Language Supported
Self Service Tools Supported
Surveys & Feedback Supported
User Onboarding Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Success Features

Account Alerts Supported
Account Management Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Supported
Health Score Not Supported
Onboarding Supported
Revenue Management Not Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Not Supported

Data Analysis Features

Data Discovery Supported
Data Visualization Supported
High Volume Processing Not Supported
Predictive Analytics Supported
Regression Analysis Supported
Sentiment Analysis Supported
Statistical Modeling Not Supported
Text Analytics Supported

Knowledge Management Features

Artificial Intelligence (AI) Supported
Cataloging / Categorization Not Supported
Collaboration Not Supported
Content Management Supported
Decision Tree Not Supported
Discussion Boards Not Supported
Full Text Search Not Supported
Knowledge Base Management Not Supported
Self Service Portal Not Supported

Product Management Features

Collaboration Not Supported
Feedback Collection Supported
Idea Management Supported
Milestone Tracking Not Supported
Prioritization Not Supported
Product Roadmapping Not Supported
Release Management Not Supported
Requirements Management Not Supported
Resource Management Not Supported
Workflow Management Not Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Not Supported
Email Marketing Not Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

UX Features

Animation Not Supported
For Mobile Supported
For Websites Supported
Heatmaps Supported
Prototyping Not Supported
Screen Activity Recording Supported
Unmoderated Testing Not Supported
Usability Testing Supported
User Journeys Supported
User Research Supported
UserGuiding:

Integrations

Amplitude Not Supported
Google Tag Manager Not Supported
Heap Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Kissmetrics Not Supported
Mixpanel Not Supported
Salesforce Not Supported
Segment Not Supported
Stackreaction Supported
Synthesia Not Supported
Userpilot:

Integrations

Amplitude Supported
Google Tag Manager Supported
Heap Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Kissmetrics Supported
Mixpanel Supported
Salesforce Supported
Segment Supported
Stackreaction Not Supported
Synthesia Supported
UserGuiding:
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Userpilot:
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