Simple Chat

Simple Chat

SA Inc.
+
+

Related Products

  • ActiveCampaign
    17,400 Ratings
    Visit Website
  • GetResponse
    1,801 Ratings
    Visit Website
  • Maropost Marketing Cloud
    152 Ratings
    Visit Website
  • AgeChecker.Net
    3 Ratings
    Visit Website
  • OneTimePIM
    89 Ratings
    Visit Website
  • CTM
    939 Ratings
    Visit Website
  • MRPeasy
    257 Ratings
    Visit Website
  • UENI
    9,731 Ratings
    Visit Website
  • AestheticsPro
    745 Ratings
    Visit Website
  • net2phone
    197 Ratings
    Visit Website

About

Emailwish is an all-in-one ecommerce marketing platform designed for Shopify and WooCommerce stores. It combines email marketing and automation with popups, forms, customer reviews, live chat, wishlists, and back-in-stock alerts. The platform provides done-for-you email flows that can automatically handle welcome campaigns, abandoned carts, review requests, form signups, post-review follow-ups, and chat follow-ups. Emailwish uses information from customer chats, product views, reviews, and popups to create unified customer profiles and support more targeted marketing campaigns. Merchants can customize their brand colors, email header, and footer before activating prebuilt automated workflows without manually designing every email or flow. The platform is designed to help ecommerce businesses consolidate customer engagement and marketing automation into a single system with direct Shopify and WooCommerce integrations.

About

Simple Chat is an AI helpdesk for Shopify stores. The AI chatbot answers live chat and email using store products, orders, policies, FAQs, custom metafields, and merchant instructions. It tracks orders, changes and checks shipping addresses, cancels orders, and follows up on open issues until they are solved. Staff see each conversation in one inbox inside the Shopify admin, and can take over at any time. Slack alerts tell the team about escalations. The app also sends back-in-stock alerts, manages product subscriptions, and drafts Shopify Payments chargeback responses. An optional ShipHero connection adds warehouse and fulfillment context. Pricing is per AI resolution, with no monthly fee and no per-seat fee: $0.29 per AI-resolved conversation on the Standard plan and $0.89 on Premium, billed by Shopify. Conversations that staff handle cost nothing.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Ecommerce brands, Shopify and WooCommerce merchants, D2C businesses, online retailers, ecommerce marketers, and small to midsize businesses that want to automate email marketing, abandoned cart recovery, reviews, customer engagement, and retention

Audience

Shopify merchants that want AI customer service for live chat and email without a per-seat helpdesk subscription

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$0.29/AI resolution
Standard costs $0.29 per AI resolution; Premium costs $0.89 per AI resolution. There is no monthly subscription or per-seat charge. Shopify bills usage. Live-store use requires a paid usage plan; development stores can test at no charge. Human-handled conversations are not billed as AI resolutions.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Emailwish
Founded: 2019
India
emailwish.com

Company Information

SA Inc.
Founded: 2017
Canada
simple-chat.com

Alternatives

Ochatbot

Ochatbot

Ometrics

Alternatives

Ticketline

Ticketline

Bodanius
AutomateWoo

AutomateWoo

Prospress
PushOwl

PushOwl

Brevo
PushOwl

PushOwl

Brevo
ChatWILL

ChatWILL

CWILL
Egentify

Egentify

Egentify, Inc.

Categories

AI Email Writers Supported
Email Marketing Supported
Live Chat Supported

Categories

Help Desk Supported

Integrations

Shopify Supported
ShipHero Not Supported
Shopify Flow Not Supported
Slack Not Supported
WooCommerce Supported

Integrations

Shopify Supported
ShipHero Supported
Shopify Flow Supported
Slack Supported
WooCommerce Not Supported
Claim Emailwish and update features and information
Claim Emailwish and update features and information
Claim Simple Chat and update features and information
Claim Simple Chat and update features and information