LiveChatLiveChat Software
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Related Products
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About
Emailwish is an all-in-one ecommerce marketing platform designed for Shopify and WooCommerce stores. It combines email marketing and automation with popups, forms, customer reviews, live chat, wishlists, and back-in-stock alerts. The platform provides done-for-you email flows that can automatically handle welcome campaigns, abandoned carts, review requests, form signups, post-review follow-ups, and chat follow-ups. Emailwish uses information from customer chats, product views, reviews, and popups to create unified customer profiles and support more targeted marketing campaigns. Merchants can customize their brand colors, email header, and footer before activating prebuilt automated workflows without manually designing every email or flow. The platform is designed to help ecommerce businesses consolidate customer engagement and marketing automation into a single system with direct Shopify and WooCommerce integrations.
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About
LiveChat is a customer service platform designed to help businesses connect with website visitors and increase sales. It centralizes your customer communication by bringing website chat, WhatsApp, and Meta Suite into one streamlined dashboard.
Manage more conversations in less time with built-in AI features. Use the AI Copilot to get instant chat summaries, improve your phrasing, and receive smart response suggestions. Features like "Sneak Peek" let you see what customers are typing before they send the message, allowing your team to respond faster and more accurately.
Designed for easy implementation, LiveChat offers a 5-minute setup and integrates seamlessly with over 200 popular tools, including Shopify, WordPress, HubSpot, BigCommerce, WooCommerce, Squarespace, and more. Whether you are automating lead capture or providing real-time support, LiveChat gives your growing team the professional tools needed to increase conversion rates and improve customer satisfaction.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Ecommerce brands, Shopify and WooCommerce merchants, D2C businesses, online retailers, ecommerce marketers, and small to midsize businesses that want to automate email marketing, abandoned cart recovery, reviews, customer engagement, and retention
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Audience
Used by companies of all sizes around the world and from every industry. Startups, small, and midsize businesses and large-scale enterprises rely on LiveChat for their day-to-day customer service duties.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$16.00 per agent per month
$33.00 Team plan per agent per month
$50.00 Business plan per agent per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationEmailwish
Founded: 2019
India
emailwish.com
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Company InformationLiveChat Software
Founded: 2002
United States
www.livechat.com
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AlternativesNo Alternatives
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Alternatives |
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Categories |
Categories |
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Live Chat Features
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Supported
Offline Form
Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Supported
Chatbot Features
Call to Action
Not Supported
Context and Coherence
Not Supported
Human Takeover
Not Supported
Inline Media / Videos
Not Supported
Machine Learning
Not Supported
Natural Language Processing
Supported
Payment Integration
Supported
Prediction
Not Supported
Ready-made Templates
Not Supported
Reporting / Analytics
Supported
Sentiment Analysis
Not Supported
Social Media Integration
Not Supported
Customer Engagement Features
Analytics
Supported
Churn Management
Not Supported
Communication Management
Supported
Community Management
Not Supported
Content Syndication
Not Supported
Feedback Collection
Supported
Gamification
Not Supported
Live Chat
Supported
Video Content
Not Supported
Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Supported
Live Chat
Supported
Performance Metrics
Not Supported
Queue Management
Not Supported
Self Service Portal
Supported
Social Media Integration
Not Supported
Surveys & Feedback
Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Supported
Community Forums
Not Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Supported
Interaction Tracking
Supported
IT Asset Management
Supported
Knowledge Base
Supported
Known Issue Management
Not Supported
Live Chat
Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Supported
Network Monitoring
Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
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Integrations
Shopify
Supported
WooCommerce
Supported
1CRM
Not Supported
2way
Not Supported
APIANT
Not Supported
AmpliPhi
Not Supported
Campaign Monitor
Not Supported
Cayzu
Not Supported
Dropbox
Not Supported
Evernote
Not Supported
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Integrations
Shopify
Supported
WooCommerce
Supported
1CRM
Supported
2way
Supported
APIANT
Supported
AmpliPhi
Supported
Campaign Monitor
Supported
Cayzu
Supported
Dropbox
Supported
Evernote
Supported
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