AVOXI4.0 out of 5 stars |
QuvuPebbletree Ltd
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Related Products
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AVOXI:
About
The effective, affordable, and easy-to-use cloud-based call center software, AVOXI Genius. Easily manage your business communications from an intuitive, web-based contact center. AVOXI Genius is the first platform to integrate your contact center solution with your voice service, with virtual phone numbers available for instant activation in 170+ countries. With plans starting at $19.99 per user, AVOXI Genius is one of the most affordable solutions worldwide! Get 2 months free--limited time only.
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Quvu:
About
Quvu is an innovative, fully cloud-based contact centre management system. Our self-built technology empowers businesses to positively transform how they handle customer contact, analyse performance and improve agent productivity. Incorporating Predictive and Preview Dialling, our advanced iQ Wallboard, Real-Time Customisable Statistics, Ofcom & TPS Compliance and many more intelligent features, Quvu delivers tangible benefits to call centres of all sizes.
Powered through an award-winning VoIP platform, everything you need to manage your entire operation is accessed through a user-friendly web interface in just your web browser. Whether you’re looking to increase sales, conduct market research or guarantee customer retention, Quvu helps you speak to more customers and prospects whilst providing you with the tools that will present valuable and actionable insights that you can use to improve performance.
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AVOXI:
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Quvu:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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AVOXI:
Audience
Businesses and call centers with international calling needs, including online travel services and agents, hotels and resorts, retail and consumer goods, insurance, healthcare, media and advertising firms
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Quvu:
Audience
Call Centres
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AVOXI:
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Quvu:
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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AVOXI:
API
Offers API
Not Supported
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Quvu:
API
Offers API
Supported
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AVOXI:
Screenshots and Videos |
Quvu:
Screenshots and Videos |
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AVOXI:
Pricing
$19.99/month/user
Free Version
Not Supported
Free Trial
Supported
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Quvu:
Pricing
£99
Pricing is dependent on user requirements. Standard Quvu console starts from £99 + VAT per month
Free Version
Not Supported
Free Trial
Not Supported
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AVOXI:
Reviews/
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Quvu:
Reviews/
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AVOXI:
Pros & Cons from Real UsersPros
Cons
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AVOXI:
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Quvu:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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AVOXI:
Company InformationAVOXI
Founded: 2001
United States
www.avoxi.com
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Quvu:
Company InformationPebbletree Ltd
Founded: 2005
United Kingdom
quvu.co.uk
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AVOXI:
Alternatives |
Quvu:
Alternatives |
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AVOXI:
Categories |
Quvu:
Categories |
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AVOXI:
Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Supported
Database
Not Supported
Escalation Management
Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Supported
Progressive Dialer
Supported
Queue Management
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
Business VoIP Features
Call Parking
Not Supported
Call Recording
Supported
Contact Management
Not Supported
Encryption
Not Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Supported
Unified Communications
Not Supported
Voice Quality Enhancement
Not Supported
Cloud Communication Platform Features
Audio / Video Conferencing
Supported
Call Center
Supported
Call Recording
Supported
Call Routing
Supported
Chat / Messaging
Not Supported
Fax Management
Not Supported
File Sharing
Not Supported
IVR / Voice Recognition
Supported
IVR Features
Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Routing
Supported
Multiple Scripts
Supported
Phone Key Input
Not Supported
Survey Management
Not Supported
Text to Speech
Not Supported
Voice Customization
Supported
Voice Mail
Supported
Telephony Features
Auto-Dialer
Not Supported
Call Center Management
Supported
Call Monitoring
Supported
Contact Management
Not Supported
Inbound Reporting
Supported
IVR / Voice Recognition
Supported
Outbound Reporting
Not Supported
Predictive Dialer
Not Supported
Telemarketing Management
Not Supported
Voice & Data Integration
Not Supported
VoIP
Supported
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Quvu:
Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Supported
Database
Not Supported
Escalation Management
Not Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Supported
Progressive Dialer
Supported
Queue Management
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
Auto Dialer Features
Call Center Management
Supported
Call Recording
Supported
Call Reporting
Supported
Call Scripting
Supported
Lead Management
Supported
Power Dialer
Supported
Predictive Dialer
Supported
Preview Dialer
Supported
Progressive Dialer
Supported
Surveys
Not Supported
Predictive Dialer Features
Call Monitoring
Supported
Call Recording
Supported
Call Results
Supported
Call Transfer
Supported
Callback Scheduling
Supported
Campaign Specific Caller ID
Supported
Contact Management
Supported
FCC Compliance
Supported
FTC Compliance
Supported
Lead Capture
Supported
Lead Management
Supported
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AVOXI:
Integrations
Salesforce
Supported
Zoho CRM
Supported
Microsoft Dynamics 365
Supported
Odoo
Supported
Refract
Not Supported
Sisense
Not Supported
Sugar Sell
Not Supported
SuiteMaster
Supported
Zendesk
Supported
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Quvu:
Integrations
Salesforce
Supported
Zoho CRM
Supported
Microsoft Dynamics 365
Not Supported
Odoo
Not Supported
Refract
Supported
Sisense
Supported
Sugar Sell
Supported
SuiteMaster
Not Supported
Zendesk
Not Supported
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AVOXI:
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Quvu:
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