Compare the best VoIP providers currently available using the table below.
VirtualPBX
**NEW** Unlimited User Plans for your entire office as low as $9.99/mo––––– Level up your business phone system without leveling up the complexity. VirtualPBX's clean, fast, and intuitive interface was designed to save you time and money while bringing modern features to your fingertips. Set up your phone system in as little as 5 minutes and start taking advantage of all the enterprise-grade features VirtualPBX has to offer. Plus, only with VirtualPBX can you receive 24/7 access to telephony experts 365 days per year. Get trusted VoIP for any office, anywhere. Begin your 14-day free demo today!
Jive Communications
Give your business a professional boost with Jive Voice. A cloud-based, feature-rich business phone system, Jive helps thousands of organizations across all industries and sizes to streamline their communications and achieve greater success. Jive Hosted VoIP offers a wide array of features designed to replace legacy landline phones, including unlimited voicemail boxes, auto attendants, and local and long-distance phone numbers.
ClarityTel
When you're looking for cost-effective, easy-to-use phone system solutions for your business, turn to ClarityTel. A trusted provider of advanced phone systems in the cloud, ClarityTel helps organizations meet their communication needs at a fraction of the cost of a traditional landline. Get the next generation of VoIP phones with ClarityTel.
LogMeIn
Better small business communication starts here. Separate business from personal and feel more professional with our business phone solutions. Unlock the power of a business phone number. Using your personal number for business sends the wrong impression. Our solution gives you a business number without the hassle of hardware. Both solutions add a business line to your personal phone, so you can work from anywhere. Whether you’re a solo operator or leading a growing team, Grasshopper gives your company a robust set of communications features designed to give you a professional boost.
3CX LTD
3CX is a software-based, open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry 3CX can accommodate your every need; from mobility and status to advanced contact center features and more, at a fraction of the cost. 3CX makes installation, management and maintenance of your PBX so easy that you can effortlessly manage it yourself, whether on an appliance or server at your premise on Windows, Linux or in the cloud.
CloudTalk
Searching for a smart call centre software? Try CloudTalk.io, a new-generation cloud phone system for SMEs, startups, online stores or call centres (sales and customer service teams). 25+ integrations with favourite CRM, helpdesk or e-commerce tools as Shopify, SalesForce, Pipedrive, Intercom at hand along with a 5-star rated customer success team make it easy to seamlessly migrate or set up your new cloud call centre from scratch. We are rapidly growing every month and we have already successful cooperation with 1000+ companies across the world like DHL, Yves Rocher or Karcher. Try 14 day FREE trial from CloudTalk (no credit card details required).
FluentStream
Do you want a business phone service that works without costing a fortune in setup or monthly fees? Wouldn't it be nice to focus on your customers instead of spending hours on hold with your provider every time you want to make a small change? Welcome to FluentStream! We're committed to being the easiest business communication system to do business with. We offer no-contract plans with 24/7 client success for every account. Not only will we hold your hand throughout the entire onboarding process, but we'll do everything on your behalf (including the hassle of calling your internet provider). We know how complicated phone setup can be, and we're more than happy to do the heavy lifting so you don't have to. It's all part of being the easiest business to do business with.
VNDSOLUTIONS LIMITED
Our cloud-based hosted PBX gives you phone numbers so you can grow your business. Connect your SIP device or your current phone to our cloud PBX. Build complex calling dial-plans and enjoy features via our PBX portal. No contract with us and SAVE 70% from your current service provider. Use our business grade Hosted cloud PBX or SIP trunk service, tell us your needs and we will recommend you. Our VoIP solutions are designed specifically for businesses who want hassle free, reliable and extendable solution with no time. You enhance the features of your existing product by using our powerful Telephony API’s. Both Hosted PBX and SIP Trunking support API calls. Our robust & powerful API’s are very easy to integrate. We monitor our support lines 24/7 so give us a call or talk to our support team via live chat on our web (https://vndpbx.com). New Zealand: 0 9 8896552 (Auckland) U.S.A: +1 929 4809552 (New York)
MightyCall
MightyCall is a cloud-based phone system designed for small business owners and their companies. With MightyCall, small businesses can create a professional first impression and deliver outstanding customer service. Top features include crystal-clear sound, toll free or local vanity number, auto attendant, call forwarding, voicemail and transcription, custom greetings and music on hold. No hardware required, MightyCall phone service can be accesses through mobile apps, deskphone & softphone, webphone or your existing phone.
T-Max
The Hosted Business Phone System PBX will make any company sound and function like a Fortune 500 company. Your company can have all your calls answered by an auto-attendant allowing for callers to choose departments, extensions, dial by name or many other options. If you are working on the go you can have them automatically transferred to your cell phone. T-Max is fully geo-redundant. In other words, our servers are being hosted in a top-notch data centers throughout the United States. We use multiple carriers ensuring maximum connectivity to the PSTN. T-Max uses high-quality desk phones from Polycom & Yealink, with many different models to pick from to fit your unique environment best. We offer reception consoles, agent phones, wireless phones, and conference room phones. Our Hosted Business Phone System is the best choice for the price on the market today. 1-888-245-3483 Departments Extensions Digital Receptionist Voice Prompts Voice Mail Fax Service and Much More
Insider Telecom
Get a business phone system without breaking the bank! We help small businesses in the United States get access to big business tools, while keeping prices within reach. In fact, with Insider Telecom, we provide the equipment as long as you need it. Enjoy features like caller ID, call forwarding, conference calling, intercom, auto attendant, and many more! No big upfront purchase for a complete business phone service. That's the Insider Telecom difference. Our support team knows that you probably don't speak "telephone." So they're trained to listen for and understand the root of your specific need - from training and configuration, all the way to fitting you with a different phone system. We want to be sure you're working with the right platform.
yourVirtualSIM
Ring4 provides companies and individuals with a lightweight cloud solution to manage phone lines as simply as they manage emails. The Ring4 smart numbers work on any iOS or Android device and can be managed via the Admin Console. Ring4 phone numbers are mobile and support unlimited texting, unlimited calling, voicemail and call recording. Ring4 starts at $9.99/month/line.
Versature
Versature is an industry leader in Unified Communications as a Service (uCaaS), delivering SaaS-based business VoIP communications and call analytics solutions to Canadian businesses. With an exclusive focus on VoIP and SIP trunking for business, Versature delivers the highest-quality Polycom phone systems, a sophisticated set of features, integrations with CRM platforms and in-depth call analytics solutions. Trusted by clients and partners, Versature prides itself in its commitment to customer success, offering 24/7 Canadian-based tech support and ongoing learning so that every client can get the most out of their phone solution. Trusted by Managed IT service providers across Canada, MSPs partner with Versature to provide their end-user customers with a reliable VoIP solution and management platform that can take their communications to the next level. The Versature Partner Program is open to all MSPs, ITSPs, VARs, and SIs servicing Canadian businesses for two or more years.
CloudConnect Communications
Cloud Connect is poised to be a DOT Licensed Virtual Network Operator offering India’s most comprehensive, and secure mobile-first Business Communication Systems which include cloud PBX system, Business IP phone service, and Unified Communications and Collaboration for small businesses.
PhoneWagon
PhoneWagon is the #1 Top-Rated Call Tracking Software. Beautiful, simple, and easy to use. 14-day trial (no credit card). Create a campaign in under 30 seconds with local or toll-free phone numbers. PhoneWagon helps businesses grow by understanding which marketing campaigns deliver the highest return on investment and delivering world-class customer service through our voice and text messaging communications tools. PhoneWagon is a beautiful, easy-to-use call tracking software that helps digital marketing agencies and their clients understand which marketing campaigns are effective. 93% of businesses rely on phone calls to convert leads into paying customers. Marketing agencies are able to prove to their clients that they are driving them valuable inbound phone calls that convert into paying customers. Our white-labeled dashboard enables marketing agencies to keep a consistent brand as they give their clients a beautiful interface to see all their phone calls and texts.
Freshworks
Freshcaller is a cloud-based call center solution. You can set-up your business call center in 2 minutes. You can focus solely on scaling your business without having to worry about the complexities of managing a call center. Freshcaller provides you an option to start at $0 license fee so that you can launch your call center by only paying for your calls. You can purchase a phone number inside Freshcaller, and start making calls immediately. Businesses can choose to record all their phone conversations. Call Monitoring & Barging allows supervisors to listen and speak to customers real-time. Your team will always engage in contextual conversations with your callers. Freshcaller allows you to forward your incoming calls to your mobile while you are on the move. Freshcaller is the ideal call center for startups and small teams.
Ooma
Award-winning and low-cost business phone system for businesses of all sizes. Ooma Office offers reliable business phone service with advanced enterprise-grade phone features like a virtual receptionist, extension dialing, conferencing and music on hold. When your business grows, Ooma Office can expand with your needs. Ooma Office is built for small businesses. Whether you have 2, 20, or 200 employees, you can rely on Ooma for an effective office phone system. There are no contracts, and you can keep your number. From our virtual receptionist to extension dialing, the features go on and on. All of this and more only costs $19.95 per month per user. It’s no wonder we keep winning awards.
Phone.com
Phone.com offers comprehensive unified communication & collaboration tools to over 30,000 small businesses in the US. For businesses and entrepreneurs who need flexible, affordable, and reliable communication systems that support remote and mobile employees, Phone.com provides a complete cloud portfolio of communication, collaboration, and enhanced business services to seamlessly connect with anyone anywhere on any device. Our lean APIs help streamline workflows by extending UC services into third-party portals, middleware, and CRM platforms, and creates new use-cases with custom integrations. Phone.com is headquartered in Newark, NJ and has offices across the country to best serve your every need.
Nvoip
We have the largest coverage of DIDs in Brazil with best prices and high quality. The right platform for your business in Brazil. Get calls through a geographic, TollFree or Shared Cost DIDs. We have the largest coverage in Brazil. Best Routes to Brazil with CLI and ITX (Amazing ASR!!!). Through our API, you can send SMS, Voice Calls, TTS and a lot of more features. Make calls to landline and mobile from Brazil with high quality national routes. We only work with interconnections (ITX) with all operators in Brazil and the world. Hire a recurring plan or pay as you go. You choose. The higher your monthly commitment, the lower the price / minute. It has no allegiance, no bureaucracy. Change your plan at any time. We have the largest coverage of DIDs in Brazil. We coverage more of 1200 cities on Brazil and another 73 countries worldwide.
Cytracom
Cytracom makes VoIP simple—simple to sell and simple to use. With a reliable platform built on flexible, cloud-based technology, Cytracom delivers fully managed, enterprise-grade Hosted VoIP tailored to small business needs. A 100% channel-driven model brings its nationwide partners directly to customers, providing the ease and comfort of working with local, trusted managed service providers. As the move to the cloud continues, Cytracom VoIP solutions enable partners to expand their portfolios and ultimately extend their reach and revenue with end-to-end managed services. Unparalleled tools, support, and training gives partners an advantage over the competition, reinforcing Cytracom’s commitment to their success and confidence in its solution. To learn more visit cytracom.com
Kixie Web
Start making productive sales calls in minutes with Kixie PowerCall! This reliable, cloud-based interactive voice response (IVR) solution allows users automate their sales processes. Available in the cloud or on-premises deployment, Kixie PowerCall provides users enterprise-grade features that include call recording, one-click dialing, call history, call coaching and reporting, all of which can help improve the call experience and deliver exceptional customer service. The solution also provides agents with a functionality to receive calls remotely on their mobile devices.
CrazyCall
CrazyCall is easy to use and affordable cloud-based call center application which allows to make and take calls directly from the browser, without the need of installing any software. Pick local numbers from over 75 countries around the world and start calling your leads and clients. It helps to manage and organize sales and customer service, reduces costs and automates the workflow.
Dixa
Dixa is a real Time Customer Service platform that is designed to reinvent the traditional call center solution, through their agile and intuitive features. With the ability to incorporate 3rd-party apps and social media engagement, Dixa provides alerts for escalations, automated routing, a robust customer database, and a live chat in-app option that gives insight with the use of its' surveys & feedback interface.
Aircall
Aircall is the cloud-based phone system of choice for modern brands of 3+ users. By seamlessly integrating with the most popular CRM and Helpdesk tools, we help sales and support teams communicate clearly and efficiently. Admins can instantly add numbers from 100+ countries, scale their teams according to seasonality, and gain deep insights through real time analytics. Accessible by desktop and mobile app, Aircall is trusted by over 3000 companies worldwide. Start a risk-free trial today!
Dialpad
Built entirely from the ground up on Google Cloud Platform, Dialpad’s business communications platform provides unmatched mobility, flexibility, and security to more than 50,000 of the world’s most innovative businesses. It’s suite of products include Dialpad Talk, Dialpad Sell, Dialpad Support, and UberConference, all of which have native Voice Intelligence features. All of Dialpad's offerings directly integrate with other business-critical cloud applications such as G Suite, Salesforce, and Zendesk for maximum productivity and end-user efficiency.
Voice over Internet Protocol (VoIP) is a protocol that you can use to make calls using your internet connection as a phone line. Since you're already paying for internet access, the only added cost is purchasing the VoIP service, thereby reducing your cost of phone services.
Mobile apps are also available from the top VoIP providers, allowing you to use your mobile phone to make and receive calls from anywhere.
Especially useful for business, some of the more important aspects of using a VoIP system include video calling, screen and file sharing, web conferencing and chat. Additional high-end features include solutions also offer digital assistants, call queues and integrated email.
More prominent VoIP providers include Avaya, Skype, 8x8 and Viber. Our team of B2B experts provide comprehensive reviews of these platforms, including RingCentral, one of the highest scoring solutions in the VoIP category.
VoIP cuts the traditional landline wires often used in a business telephone system and anticipated to diverge and effectively displace traditional landlines in modern businesses for the foreseeable future. Realistically, the increasing volume of worldwide VoIP service providers demonstrates that fast and reliable online phone service will permanently institute Voice over Internet Protocol as our standard communication outlet more quickly than we can imagine.
Why cut the cord on traditional landlines for VoIP? It's elementary – Today's VoIP systems for nearly any businesses and SMBs are multi-faceted, customizable, omnipresent, and cost so much less than the convoluted landline systems! Although the benefits of software-based VoIP systems vary from one platform to the next, what remains a common thread is that they all rely on IP networks to transmit voice calls. This translates to a much more efficient customer connection throughout your entire business system.
You may dream of having a more state-of-the-art business; however, you should consider whether a VoIP solution would be beneficial to your needs. Two benchmarks must be met first before opting for a VoIP system: One – will a VoIP system minimize the call traffic you receive each day? Second – do you have the necessary internet systems prepared to install and initiate an advanced VoIP platform to handle those calls?
The basis of any VoIP platform requires a stable broadband internet connection and solid bandwidth, followed by the flawless performance of all of your switches and routers. VoIP translates voice calls to data, so your internet system will be data-heavy. This requires a system that can compile traffic according to priority and help you select the correct system provider, specifically one that offers caps on bandwidth so you don't have to set them yourself.
Not only does your internet system need to be adequate, you also require the correct hardware (telephones, fax machines, routers, adapters, etc.) that can recognize and protect against probable security threats. Defense against your security include anticipating traffic volume, installing DDoS and password control to prevent hacks to your network.
Often the VoIP service is hosted elsewhere, eliminating any difficulties you may have with its installation. You can also bypass the need of redirecting or forwarding calls without added hardware installation.
A more complicated option is investing in a VoIP compatible PBX system that uses a PSTN gateway that converts data to voice calls. While this type of a system may be less expensive, it also requires a much more arduous installation process and may not be worth the investment in the long run.
The basis of VoIP technology itself is three-fold, all working toward the primary function of any VoIP system - the ability to make virtually free phone calls.
One installation option is to use IP phones. They look like conventional telephones; however they use an RJ-45 Ethernet connection rather than the standard RJ-11 connection. Via the Ethernet, all calls are transmitted to your network router so you can implement them online via Wi-Fi.
Secondly, and also requiring a solid and quick internet connection, is to install an analog adapter. With this installation, the analog adapter converts all analog phone calls to digital data. Although this seems like a convoluted approach, it is one of the easiest ways to install and launch your VoIP system quickly.
The third installation option also manages long-distance calls. In this instance, you must establish a connection between multiple devices through a DSL modem. Since you will also have monthly payments to your ISP for the modem and services, this once again spotlights the lower cost features of VoIP.
The try-before-you-buy concept is critical before making the final decision on your new system. It's important that you thoroughly understand what each service option is, what it does and how it can positively affect your business's productivity.
In comparing various VoIP service platforms, we found the following two benefits:
This is another benefit for the discerning businessperson who is always on the go. You can use your cell phone to call and receive calls right from the home office just by installing an app.
Unheard of with traditional landline phone services, VoIP provides multi-faceted, powerful and timesaving services including, but not limited to instant notifications, voice mail, voice recording and transcription.
Depending on the quality of your internet connection, you may experience disruptions in your phone service or poor quality calls. While these risks are not seen in traditional landline systems, if your internet provider is stable and your connectivity is solid, the cost and timesaving features far outweigh the risks.
To offset any disruptions, if your employees' internet connections are reliable, you can offer them the option of working from home if your office experiences a loss of connection so you don't miss many calls if any.
Some unique calls require additional payment, for example, emergency calls or international calls to countries with higher rates. You should inquire about free-minutes packages if you know you'll be calling overseas often.
If you regularly route unencrypted confidential or critical business information toward the internet, you risk hackers getting that information. Having a virtual private network (VPN) offers relative protection but it isn't 100% foolproof and shouldn't be completely relied upon.
Furthermore, unless you configure your wireless security during installation, your network may be exposed to a number of vulnerabilities in the VoIP system.
There are myriad VoIP providers today, and they may continue to increase in the near future. Taking this into consideration, there is obviously a wide range of pricing structures that vary from one provider to the next.
There are also varying degrees of features, all with their own costs including specific hardware necessary to run the service and additional costs for hosting, installation and maintenance. Some providers detail the total costs before you purchase and install the system. Others offer contract-specific costs based on your needs and the detailed costs involved, including any special add-on services.
Overall, you can find a VoIP provider from as little as $19.99 in case of popular solutions like MightyCall up to $5000 for enterprise tools; however we advise you to check and compare providers and use their trial or demo programs first before making a final decision.
Expert insight about the business VoIP providers comes from our partners.