Audience
5 to 50 users
About Insider Telecom
Get a business phone system without breaking the bank! We help small businesses in the United States get access to big business tools, while keeping prices within reach.
In fact, with Insider Telecom, we provide the equipment as long as you need it. Enjoy features like caller ID, call forwarding, conference calling, intercom, auto attendant, and many more! No big upfront purchase for a complete business phone service.
That's the Insider Telecom difference.
Our support team knows that you probably don't speak "telephone." So they're trained to listen for and understand the root of your specific need - from training and configuration, all the way to fitting you with a different phone system.
We want to be sure you're working with the right platform.
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Key features:
- Virtual phone numbers in 110+ countries
- Free cloud PBX with IVR, call routing, and analytics
- Integration with CRMs: HubSpot, Zoho, Bitrix24, and more
- AI Voice Agent and AI-speech recognition and analytics
- Apps for desktop, mobile, and browser-based calling
- AI-powered voice agents and call tracking
- Full control via web interface and API
Ideal for remote teams, support centers, and growing companies looking to modernize their phone systems.
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Pricing
Starting Price:
$17.95 per user per month
Pricing Details:
Plans range from $17.95 per month to $27.95 for a high end operator console with advanced features. Our price includes a Cloud Hosted server and FREE use of a Grandstream phone for each of your users as long as you are an Insider Telecom customer.
Integrations
No integrations listed.
Company Information
Insider Telecom
Founded: 2011
United States
www.insidertelecom.com
Videos and Screen Captures
The GPX 2135. The business phone for all occasions.
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Product Details
Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online
Insider Telecom Frequently Asked Questions
Insider Telecom Product Features
Business Phone Systems
Call Logging
Supported
Call Monitoring
Supported
Call Recording
Supported
Call Routing
Supported
Employee Directory
Supported
IVR / Voice Recognition
Supported
Mobile Access
Supported
Virtual Call Center
Supported
Web Conferencing
Supported
Business VoIP
Call Parking
Supported
Call Recording
Supported
Contact Management
Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Supported
Unified Communications
Supported
Voice Quality Enhancement
Supported
Encryption
Not Supported
Call Center
Call Logging
Supported
Call Recording
Supported
Inbound Call Center
Supported
Real-time Chat
Supported
Blended Call Center
Not Supported
Call Scripting
Not Supported
Campaign Management
Not Supported
Database
Not Supported
Escalation Management
Not Supported
IVR / Voice Recognition
Not Supported
Manual Dialer
Not Supported
Outbound Call Center
Not Supported
Predictive Dialer
Not Supported
Progressive Dialer
Not Supported
Queue Management
Not Supported
Reporting/Analytics
Not Supported
Cloud PBX
Call Recording
Supported
Call Routing
Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Supported
Virtual Extensions
Supported
Web Conferencing
Supported
Softphone
Audio / Video Conferencing
Supported
Call Logging
Supported
Call Recording
Supported
Call Transfer
Supported
Caller Identification
Supported
Chat / Messaging
Supported
Contact Management
Supported
Fax Management
Supported
Telephony
Call Monitoring
Supported
Inbound Reporting
Supported
VoIP
Supported
Auto-Dialer
Not Supported
Call Center Management
Not Supported
Contact Management
Not Supported
IVR / Voice Recognition
Not Supported
Outbound Reporting
Not Supported
Predictive Dialer
Not Supported
Telemarketing Management
Not Supported
Voice & Data Integration
Not Supported
Insider Telecom Additional Categories
Insider Telecom Verified User Reviews
Write a Review-
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Helpful phone service" Posted 2019-10-19
Pros: Great team/ customer service
Excellent product
Cool phones (they do more than I even know)
I like the priceCons: Like any internet based phone service I had to prove to licensing that it was quality, and I didn't need to pay the crazy AT&T rates.
Overall: We have been using Insider Telecom for over 7 years. We have been very happy with the service overall and on the rare occasion there is a problem (usually on our end) they quickly get back to you and fix the problem. The phones are very user friendly and the call options I added to our lines have saved us a lot of time.
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