Alternatives to chat4business (c4b)
Compare chat4business (c4b) alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to chat4business (c4b) in 2024. Compare features, ratings, user reviews, pricing, and more from chat4business (c4b) competitors and alternatives in order to make an informed decision for your business.
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VoiceNation
VoiceNation
Thousands of businesses rely on our flexible support because our professionally trained, bilingual receptionists and intelligent software guarantees amazing customer service is always delivered on their behalf. Acting as a seamless extension of your business, they're available to answer calls and respond to web chats whenever you need, even 24/7. And we keep our pricing simple too; with plans starting from just $70 per month. Why choose VoiceNation: - America's best receptionists - Essential and Personalized plans to suit every business - A culture like no other - Years of industry knowledge - Gold standard technology - Outstanding account management -
2
Zoho SalesIQ
Zoho
Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform. It unifies your marketing, sales, and customer support efforts providing your customers a great experience, and boosting business growth. Get to know your prospects better and initiate the right conversation with them at exactly the right time. SalesIQ is optimized to suit the customer communication needs of B2B and B2C businesses of all sizes. It is equipped with built-in audio calling, screen sharing, visitor information, lead identification, a drag-and-drop custom bot builder, an AI-driven chatbot with a human touch that automates your customer engagement, and much more. It is trusted by over 450,000 businesses, including giants like Mahindra & Mahindra, Renault, IIFL, Suzuki, Zee5, Fluitec, and Borner Corp. to serve their customers at every stage of the customer lifecycle. We have a live chat software starting at $0 that scales with your business without burning a hole in your pocket. -
3
Social Intents
Social Intents
Live Chat for Microsoft Teams, Slack, Google Chat, Zoom, and ChatGPT enables you to chat with website visitors right from the business collaboration tools you already use. Build safe ChatGPT chatbots trained on your website content and knowledge base with 1 click. Then escalate chats to human agents as needed. Offer great customer service and sales support right from Microsoft Teams, Slack, Google Chat, Zoom, and Webex without the need for another messaging tool. Now with WhatsApp, Facebook Messenger, and SMS integration for omnichannel customer support. No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue. -
4
Userlike
Userlike
Userlike is the leading software solution for customer messaging and support automation in Germany. Receive messages from your website, WhatsApp or your preferred messaging channel in Userlike’s Message Center. Within this central inbox, messages are enhanced using professional features such as live translations, file sharing, video calls and more. Userlike offers asynchronous messaging, ensuring you're always in touch with your visitors. No matter when they start a chat, they’ll receive an email notification with a link to your reply. With Userlike’s AI Automation Hub, you can create AI chatbots, smart FAQ pages and interactive contact forms to automate your support. With our GPT-4 integration, the chatbot creatively combines answers from your knowledge base and provides customers with personalized answers. All AI Hub tools are connected to a central knowledge base that learns from each request. Userlike is developed and hosted in Germany, making it a GDPR-compliant softwareStarting Price: $90.00 per month -
5
Qualified
Qualified.com
Qualified helps companies generate pipeline, faster. Tap into your greatest asset - your website - to identify your most valuable visitors, uncover signals of buying intent, shape sales and marketing campaigns, and instantly start sales conversations. Qualified is the #1 pipeline generation platform for revenue teams that use Salesforce. Qualified helps leading B2B companies tap into their greatest asset - their website - to identify their most valuable visitors, uncover signals of buying intent, shape sales and marketing campaigns, and instantly start sales conversations. Powered by the Xforce platform, Qualified is uniquely designed for Sales Cloud customers and offers two core products: Qualified Conversations and Qualified Signals.Starting Price: $3,000 -
6
AnswerForce
AnswerForce
Let AnswerForce be your voice, whenever you need it. We can help grow your business by handling every call with professionalism and personality. Our virtual receptionists support you 24/7, allowing you to save on the cost of missed opportunities and focus on what truly matters: your customers. Our virtual receptionists will answer your calls when you're unavailable. We'll send you detailed reports, containing important call information. Greeting every caller, our friendly virtual receptionists can patch calls through to you or your team per your call handling instructions. Efficient AnswerForce receptionists will schedule appointments on your behalf, and will send you timely reminders. Professional AnswerForce receptionists will capture and qualify leads for you, enabling you to focus on growing your business. Ensure more of your callers reach a professional and caring voice with a bilingual answering service.Starting Price: $279 per month -
7
LiveChat
LiveChat Software
For the fastest and the most efficient way to help your customers, turn to LiveChat! As a leading live chat and help desk software solution for business, LiveChat transforms teams into customer service rockstars with its simple and easy-to-use applications. Apart from its core live chat functionality, LiveChat provides a wide range of add-on modules for sales and marketing automation as well as integrations with third-party customer relationship management (CRM) solutions.Starting Price: $16.00 per agent per month -
8
CommVersion
CommVersion
Data-led, a human-powered live chat that delivers high-intent qualified leads to your sales team. Combine the power of SmartChat with human connection to supercharge your website. SmartChat segments your audience, analyzing user behavior to identify high-value or soon-to-churn prospects. Our solution engages in real-time conversations, strategically curated to move your customer through the funnel towards set conversion goals. Qualified leads are delivered straight to your team or integrated with your solution, increasing the conversion rate by an average of 32%. Our SmartChat solution has transformed live chat into a lead generation super tool for over 300 brands around the globe. Human-led conversations powered by smart targeting, serve to amplify your digital conversion strategy. A bespoke knowledge base replicates your brand tone of voice, meaning your customer experience is exactly as you expect it to be. -
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The Chat Shop
The Chat Shop
Experience a new competitive advantage with real-time customer engagement using human live chat and AI chatbots. We focus on the visitors who have the potential to convert, but won't, without some assistance. Using clever behavior analysis and tracking, we identify the optimum time and message to engage in a thoughtful discussion. Our UK/US-based live chat team becomes your real-time product and service experts. Supported by AI chatbots, we remove friction in your funnel through conversation. Bringing a new competitive advantage and delivering previously untapped returns, 24/7. Increase the volume and quality of leads from your website. Engage, qualify, and convert with native-English live chat. Experience more revenue and offer an incredible native-English customer experience with our unique approach to live chat. Create the perfect blend of warm, engaging human chat and intelligent, attentive AI assistance to transform the CX on your website. -
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DeskMoz
DeskMoz
DeskMoz; Premium Live Chat Service Provider of 24x7 (350+ Days) Managed Human Live Chat Operators for your Website. Expert & highly experienced in-house round-the-clock chat agents. Unlike our competitors' freelancers, work-from-home & remote chat agents. Exemplary 24x7 managed live chat agents service, not only for your website but for your Facebook Page as well. The setup requires just a few clicks. Our professional live chat answering service's 24x7 answers to the sales closing questions of your online visitors results in 3x more qualified leads. Live chat outsourcing industry's quickest turnaround time and process. We train and deploy our live chat team on your website within just 24 to 48 hours. DeskMoz's 24x7 live chat services is more effective, responsive & economical than phone support & email support. Over 200 renowned global brands count on us.Starting Price: $199 per month -
11
Melu
Melu
Give your website visitors the support they need. Live chat is a game changer, but managing it in-house is hard. More and more businesses are seeing the value of human-operated live chat on their websites. But managing it effectively without huge cost has stopped many from using it. That all changes with Melu. Let us become part of your online team and convert more visitors into leads and sales, whilst providing amazing customer service. Our professionally trained live chat operators engage with your clients as if they were their own. During the onboarding process, we train our live chat operators to understand your business, brand, and values, guaranteeing that they act as if they were members of your own staff. Managed live chat from Melu is easy to set up, free to try, and cost-effective to run. Melu has clients across many industries, including law, accountancy, fashion, PR, hospitality, dentistry, property, and education.Starting Price: $161 per month -
12
LivProp
LivProp
Our AI will handle simple inquiries like location, accommodation preferences, etc, on your websites & social media channels while potential leads are pushed to our live 24/7 agents for better conversions. Bring your projects closer to your customers through Facebook, WhatsApp, websites, or other online channels. We offer the flexibility of transferring the ongoing visitor interaction session from our agents to your sales team seamlessly. Get instantly notified on-site visit & closure leads as they are still online! LivProp connects you directly to the most potential site visit leads in real time. Live interaction with human agents that is understanding a buyer's requirement and providing information accordingly which influences the buyer's decision. At LivProp, we provide agent support around the clock. Our agents are well-trained to align their approach, strategy, and style consistent with your brand image.Starting Price: $250 per month -
13
Weply
Weply
With Weply’s chat tool, you generate sales qualified leads that land directly in your inbox or CRM-system. Our trained chat consultants are online 24/7 on behalf of our more than 2,000 customers, making sure they never miss a potential sale. 50% of leads come between 4pm-9am. We make sure you don’t miss out on potential customers, while you’re off in the evenings and at weekends. You can offer personal service in real time and thus achieve the best possible customer experience. Our chat consultants screen your traffic for qualified leads and potential customers through personal dialogue. They are trained in chat psychology and are continuously educated to provide the best possible service to you and your customers. -
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Ngage Live Chat
Ngage Live Chat
Featured on more than 8,000 business websites across numerous industries, Ngage is a live chat platform with highly trained operators providing a customized experience that turns visitors into clients. With discrete exchanges, we help prospects create a relationship with your business. We capture and forward vital information immediately to make your intake and sales processes more efficient. Ultimately, you increase your website conversions, all at a low cost. We politely greet each visitor to your website before they have a chance to navigate away. Our highly-trained operators interact with visitors and collect information about their situation. We summarize the conversation and connect the web visitor with your team. Ngage connects immediately with prospective clients and increases your conversion rate. -
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Chat Metrics
Chat Metrics
We help B2B SaaS Companies Book 25% more Demos from their existing website traffic . without spending one more dime on advertising. Demo Bookings Increase Booked Demos and Sales Qualified Leads by over 25% without increasing your ad spend Higher Conversions Boost your website conversion rate by 100% Leads to Sale Increase Lead to Sale conversion by 28% through better qualified leads. Integrations Action your leads on time with our CRM integration “Over 1100 Integrations and a custom REST API, changes are we’ll be able to integrate your leads with no matter what you have on your end. Our automation and integration make sure there is no interruption to your normal business processes – Onboarding is a breeze.Starting Price: $21.50 per month -
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Slingshot
Slingshot
Slingshot can qualify, sell, and schedule your calls, leads, chats, and texts turning them into real revenue. With 70 – 90% of sales happening over the phone and 25% after-hours and weekends, you can’t afford to be second. We help you answer first and fast, 24/7. Our expert agents represent your brand with an all-in-one software platform that’s dedicated to home services. We can complete the entire sale, schedule an on-site quote, or qualify the lead and pass it off to your inside sales reps. Our industry-trained sales agents will qualify, sell, and schedule 24/7. We integrate with many existing CRMs or can work directly with your specific customer management software. Give your customers the five-star treatment they deserve with the 24/7 availability they want by utilizing Slingshot’s team of friendly agents. With the potential to boost annual sales by 40%, partnering with Slingshot for your outbound sales is a no-brainer.Starting Price: $150 per month -
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Magnet Beauty
Magnet Beauty
Licensed estheticians, cosmetologists, and professional makeup artists with 5-10 years of experience in the beauty industry ready to assist your online customers. Generate deeper insights into consumer needs. Maintain control over your brand experience. Create authentic, personalized experiences. Differentiate your brand from consumers. Drive customer satisfaction, brand loyalty, and online sales. Connect with a beauty expert instantly. Authentic, personalized shopping experience. Get instant answers to all their questions. Welcoming and private environment. Live experts to engage your customers and promote brand loyalty. Live video consultation with a beauty professional from your brand website. View recommendations directly in the chat application and instantly add them to the cart. Magnet empowers your online store to engage with and serve your customers anytime, anywhere, through our digital sales engagement platform. -
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Helpware
Helpware
We are a digitally enabled People as a Services Outsourcer focused on serving high growth, new economy, market-disrupting, and technology companies to own interaction custody, complete complex tasks, and grow their brands. Helpware’s vision is delivering relentless consumer empowerment and experience interactions through API and integration enabled human task services. We partner with the best and fastest-growing brands in the world to consistently create superior customer experiences. We offer fully integrated business process outsourcing that drives brand loyalty, including call center, answering service, IT, chat, technical, and email support. Our inbound and outbound call center teams are custom built to help your existing team evolve. We invest in people and culture to better serve you and the custom teams we build for you. Our technology-enabled, empowered, and engaged teams deliver enhanced global customer engagement and experience. -
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Chat Agents
Chat Agents
Our chat agents provide immediate responses during customers' crucial buying window. Chat agents can generate more online leads from your company's website visitors who might not otherwise fill out a contact form or make that first phone call. Chat Agents can help your business take care of some of the routine tasks like filling out forms to capture new client intakes 24/7, saving you valuable time. We assist visitors to your business website in scheduling and booking your available appointments. Whatever it takes to get the most out of your appointments. We will match or beat any competitor's price, so stop overpaying. Included in our fixed monthly rate is an unlimited number of 24/7 chat engagements on your behalf. Your web visitors are a result of your own marketing and brand-building efforts. We won't surprise you. You will never be charged for any excess. Don't limit your potential. We staff your company's website 24/7 with real people.Starting Price: $249 per month -
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Smith.ai Live Website Chat
Smith.ai
Smith.ai Live Website Chat is the fastest & friendliest way to capture, screen & convert website leads. Our Live Chat agents answer questions, screen leads & schedule appointments 24/7. Pay for relevant chats only. Easy setup on all website platforms. Instant chat transcripts in your email & CRM. Instant chat transcripts in your email & CRM. SMS included. Let customers call you with Chat to Call. Smith.ai Live Chat is the most effective & affordable way to convert website leads to grow your business.Starting Price: $140/month -
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Chatim
Chatim
Chatim live chat is a powerful tool for boosting customer satisfaction, increasing conversions, and gaining valuable insights into customer behavior. Chatim chatbot can handle basic customer support inquiries, such as answering frequently asked questions or providing information about products and services. Free up your human customer support staff to handle more complex or high-priority issues. Chatim is FREE. Features: 1. Live Chat Live chat is a powerful tool to boost customer satisfaction and to increase conversions. 2. Chatbot Automate your company's website sales and customer support with 24/7 automated chatbot. 3. Analytics Gain immediate access to critical data about your customer's behaviors and preferences. 4. Chatim CRM Integrate live chat with the Chatim CRM system to enhance lead generation and sales. -
22
Rep.ai
Rep.ai
Convert more of your traffic into pipeline with AI. A lot more. AI Live Chat talks with traffic, alerts reps and books meetings for your team. AI Intent uncovers hot prospects on your site for sales follow-up. AI Dialer increases cold call connections and makes your callers more efficient. Engage and qualify every site visitor with personalized text, voice and video AI. Alert human reps for video call handoffs. Uncover hot prospects for signal-powered sales across multiple channels. Connect with more prospects in less time with AI-enhanced cold calling. Make more calls in less time, drive awareness with pre-recorded voicemail drop, keep connect rates strong with spam risk monitoring, and develop your team on the virtual salesfloor. Uncover hot prospects with AI that detects intent from web activity, dialer, CRM, and connected sources. Build better lists, sync or export, and reach out to your ICP with perfect timing.Starting Price: $2,500 per year -
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HelpSquad
HelpSquad
With HelpSquad, you will never miss a lead again. Our chat agents will capture leads around-the-clock. When you sign up for HelpSquad, our team will work to gain an in-depth understanding of your business and then use that information to provide your customers with unmatched support. We can answer your customers’ questions in real-time and convert inquiries into sales. If you want your team to manage chats during business hours, our agents can handle nights and weekends, no problem! We’ll even be available if your team misses a chat. We’re up to 50x cheaper than hiring a full-time receptionist! HelpSquad 24-7 managed live chat service starts at as little as $185/month! Our vision is to bring superior, affordable, and tailored 24/7 customer service to every business, regardless of size or industry. We’ll train chat support agents assigned to your business for you. You’ll also have the comfort of knowing that they will be there to provide your customers with around-the-clock support.Starting Price: $185 per month -
24
LeadChat
LeadChat
Nurture hot leads with real, live chat agents. The average business loses 63% of its leads from paid traffic. What if you could triple your conversion rate by changing up your live chat strategy? Your customers want instant service and real connection, something they can’t get from chatbots. At LeadChat, the world’s best sales agents are standing by 24/7 to build better relationships and boost conversion. From implementation to maintenance, you get the quality of an in-house sales team without the overhead or infrastructure investment. Hot leads won’t wait. You can get started with live agents ready to chat as soon as 4 hours after signing up for LeadChat! Our agents respond to every chat request within 10 seconds. That’s as fast as a chatbot, but with a human touch! Get access to an instant team of ready-to-go sales agents, and say goodbye to lengthy recruiting and hiring processes. 98% of your website visitors leave without enquiring, we chat before they leave! -
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AnswerConnect
AnswerConnect
Keep your business human with 24/7 call answering from a team of real people. Customizable call scripts help you to capture the best opportunities. With over 20 years of experience, our professional virtual receptionists deliver exceptional service on every call. Features: -- People-powered, professional, and friendly customer support. -- 24/7 call answering, live chat support, appointment scheduling, lead qualification, and more. -- Integrate with popular apps and platforms, e.g., Salesforce, Hubspot, and Zoho. -- Best-in-class mobile app to organize prospect and client communications. -
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Moneypenny
Moneypenny
Exceptional businesses, including Magic Circle law firms and leading brands, outsource their switchboard to Moneypenny. We give you dedicated receptionists, on hand 24/7, to look after everything your in-house team does and more. Their can-do attitude and attention to detail delivers outstanding service to your customers and staff, and significant cost savings for you. Moneypenny's reputation for high quality outsourced call handling makes us the #1 choice for businesses and organisations across all sectors. We invest in our people, giving them world-class training and support to ensure they exceed your service expectations. Overflow support or fully outsourced provision. Instantly scalable to meet demand. Calls transferred to your team wherever they are. Call & message history available online. -
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HumanBot
HumanBot
Train our self-learning AI chat with your website URL, PDFs, knowledgebase, or document files. Watch as it effortlessly digests your information and delivers human-like responses to brand-specific queries. No more canned and generic responses. Activate a friendly AI human to carry out warm and impactful conversations with your customers using hundreds of text-to-speech voices featuring all popular languages in real-time. Engage your visitors in real-time live conversations, providing instant support and assistance. Add unlimited employees to handle high volumes of inquiries, deliver personalized experiences, and boost customer satisfaction. Use our huge library of done-for-you templates to hit the ground running and launch your chatbot within a second. No technical experience is needed. Record, track, and analyze chat history, traffic data, and analytics. See what customers are saying and boost revenue and ROI with data-driven optimizations.Starting Price: $49 one-time payment -
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ProProfs Chat
ProProfs
Our live help software helps your operators reach customers instantly. With live chat, operators can view what visitor is typing to respond faster and even transfer chat to other members for faster resolution. Operators can use features, such as canned responses in live support software to offer real-time quality answers. You can also add self-help articles in chat widget for instant help. Enhance user experience with our proactive live chat software. Welcome visitors with chat invitation pop-ups or customized operator greetings to boost engagement. Add announcements to notify website visitors about upcoming products, features, and service updates using our live support chat for the website. Enable your support team to engage potential leads by giving product tours. Store potential leads to your favorite CRM platforms like Microsoft Dynamics, Salesforce, and more, and enable your sales team to close more sales faster with our live chat support software.Starting Price: $19.99 per month -
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Giosg
giosg.com
Giosg is a Sales Acceleration Platform trusted by over 1200 companies worldwide. Successfully increase conversions and speed up your lead-to-deal process by engaging directly with your most valuable leads online at the right time with our conversational marketing, sales and support solutions. Our platform makes sure your interactions are meaningful and constantly improving, thanks to our advanced targeting and reporting capabilities. Great experiences should lead to sales, right? Video conversations and live chat enable you to do it while enhancing your chance of a long-term relationship.Starting Price: €45 per user per month -
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OnceHub
OnceHub
OnceHub helps organizations big and small to fast-track sales and streamline service delivery with appointment scheduling and digital engagement solutions that adapt to their customers’ preferences in real time. Formerly known as ScheduleOnce, the company is widely acknowledged as a frontrunner in online booking and calendaring, but its offerings extend well beyond those to a market-leading range of tools designed to capture details on incoming prospects, qualify them, engage them, and drive sales with maximum efficiency and regulatory-compliant security. Freelancers, owner-operators, agents, affiliates, and in-house teams in every industry rely on OnceHub to power up their digital sales and marketing, hit their recruitment targets, and deliver quality services, one on one or in a team, in person, remotely, or both.Starting Price: $12 per user per month -
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Whelp
Whelp
Whelp is an AI-based cloud and on premise solution for faster, more personalized customer support. Call centers, BPOs, inbound and outbound sales teams from airlines, healthcare, education, insurance, banking, retail and etc. Deliver personalized support across all channels from one screen. Build life-long customer relationships. Use our live chat to connect with valuable leads on your website when you’re online, and automate capturing their info when you’re not: our Chabot is at your service. Engage in meaningful conversations with customers in real time to increase loyalty. Pick things up right where they left off last - no repeat or recap required. Provide outstanding service to your customers where they are, from voice to chat, SMS, email and WhatsApp in a single screen. No add-ons or plug-ins required. Assist your customers quickly with personalized and swift support.Starting Price: Free -
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Heyday AI
Hootsuite
Heyday’s Conversational AI platform for retailers combines the power of AI with the human touch of your team to deliver 5-star customer experiences. Capture, engage, and convert leads 24-7 with an online sales assistant that never sleeps. Heyday personalizes your website’s customer experience by connecting to your product catalog to deliver tailored search results and recommendations, and looping in your associates only when customers are ready to buy. Heyday creates the ultimate personal shopper experience, powered by AI. Flooded with repetitive customer service requests? Heyday’s powerful Conversational AI technology provides an instant and always-on first line of support that removes time-consuming, recurring FAQs and order tracking questions from your team’s plate. That means, they can now focus their efforts on higher-value customer conversations while our chatbot takes care of the rest. -
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Mongoose Harmony
Mongoose
Harmony, an intelligent chatbot and solution offering that effortlessly guides website visitors to the right content, captures lead information, and routes conversations to the appropriate staff. Powered by our higher education partnership with Drift. Always on, always helpful. Your website is the face of your institution. Mongoose’s Harmony offering gives it a voice, 24/7. Staff can live chat when available or let the bot answer questions and help visitors find the information they’re looking for. Bonus: you can customize branding to look and sound like your school. Get the right person (or people) involved. Through targeted questions, Mongoose’s Harmony offering can route a visitor to the appropriate department or person. Multiple team members can be assigned to a conversation, and response notifications ensure the visitor's needs are being met. Schedule meetings like magic. When it's time to take the conversation off-line, visitors can book meetings with staff right through the bot -
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Click and Chat
Click and Chat
Our trained agents will engage your visitors 24/7 and convert them into happy customers! We invite them to chat or text, answer their questions, and help them to buy!! You also get full access to our chat software to answer chats or texts when you want to. Every customer has access to our robust, enterprise-grade customer engagement and marketing analytics platform. You can see who is visiting your site, invite them to chat or text, develop skill groups and routing rules for your agents and departments and view over 50 reports and analytics. Utilize our highly experienced and professional agents to support your business whenever you are unavailable; never miss an opportunity to connect with a customer! Send personalized greetings and pop-up invites to capture the attention of your website visitors while being armed with their history and interests. Increase customer satisfaction and the quality of your agents’ conversations through customer feedback. -
35
HiredSupport
HiredSupport
Outsource customer support like live chat, tickets, email, voice calls, and more. Hire live chat agents and voice agents. Hire 24/7 in-house custom-trained live chat agent operators for your business or startup. Hire inbound and outbound voice agents and let us be your dedicated call center. Our virtual assistants can even do back office work, data entry, and everything in between. Startups and digital businesses choose HiredSupport to handle their customer service 24 hours a day. We cover and work with all major support channels and help businesses with their customer support, sales, back-office processing, and everything in between. Over 100+ businesses and startups trust us as their outsourcing support service provider. Live chat is a great and guaranteed way of increasing your sales and customer satisfaction for your business. With our superstar chat agents, converting leads and keeping customers happy is automatic.Starting Price: $175 per month -
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LTVPlus
LTVPlus
Our world-class dedicated customer support agents integrate flawlessly with your business and make you more money. Our skilled payment recovery specialists can help recover lost payments and reduce involuntary churn via emails, live chat, outbound calls, and other communication channels. Our dedicated customer support agents will manage your live chat, help desk, social media, and inbound calls, increasing your sales and customer satisfaction scores. Get a team of dedicated agents who will take charge of engaging with your shoppers to recover bounced customers and turn them into sales. Experience having your own team of 100% dedicated customer support agents who generate profit for your business. Increase your sales and conversion rates. Increase customer satisfaction. Provide 24/7 coverage in any language. Get 100% dedicated agents for your brand. Work with highly-trained agents that fit your brand. -
37
ModSquad
ModSquad
Your customers are engaging with your brand, posting glowing compliments by day and outlandish complaints by night. When it comes to text, image, and video content moderation, you need an experienced Mod to represent and protect your brand with the right human touch. Across all platforms, languages, and regions, ModSquad is the premier resource for social and user-generated content moderation. Monitoring and engaging in conversations. Ensuring brand protection and audience safety. Reviewing chat-room, message boards and comments content. Escalating critical issues to stakeholders. Cross-platform strategies for moderation. Implementing behavior-management software. Chat and safety toolset recommendations. Coppa compliance and child safety best practices. Foreign-language/bilingual moderation. Tailored scheduled with full hours and/or 15-minute scans. Up to 24/7/365 available. Big or small projects welcome. -
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SYNERGYCHAT
SYNERGYCHAT
SYNERGYCHAT is a 100% live online chat service for your website with more than 10 years as a national provider. SYNERGYCHAT began in 2012 on a mission to provide high-quality live chat services to organizations from many industries. Team up with our company and let us help you ensure an outstanding digital experience for your valued customers! We recognized early on the shortfalls of automation in this particular domain which was failing to deliver adequate customer service and causing growing dissatisfaction among consumers. In other words, poor chat is worse than no chat. Our live chat support company caters to clients across the United States and Canada. SYNERGYCHAT can double your online leads each month. On average, our clients close between 5-15% of leads generated from live chat, also increasing your ROI 10-30-fold thanks to our affordable rates. And you can modify or cancel your subscription anytime. -
39
CloudTask
CloudTask
Join the CloudTask Marketplace today and start gaining access to the resources and support you need to win contracts for non-technical, customer-facing freelance sales gigs. Receive emails and texts about remote software sales job openings. Connect with like-minded people to share advice and resources in our private Facebook group. Refer other qualified candidates and get paid when they get hired. Record your CloudTask Marketplace profile video, which serves as your advertisement to companies that you are a Freelancer ready for hire. This is where you’ll introduce yourself to the world and highlight your professional experience, past performance, and other information that will attract your ideal companies. One of our sales outsourcing specialists will review your profile for approval within 3 business days of your submission. Occasionally, we may contact you to provide feedback and resources to help you maximize your chances of getting shortlisted for job openings. -
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Equinox
Equinox Agents
At Equinox, we’ve pioneered the breakthrough science of proactive live chat, which actively engages SaaS prospects and users, keeping them as satisfied, paying customers. Increase your qualified leads by 10x, without spending a penny to increase visitor traffic! Equinox will meet or beat your customer-satisfaction scores in 90 days, or you pay nothing! We know your pain. Your customer satisfaction scores should be higher, but you don’t have enough support reps to respond as you should. Your in-house agents are getting burned out by the high volume of tickets and chat conversations. And that is just to field incoming questions and issues. Simple reactive chat alone isn’t enough to truly engage with website visitors and customers like you should. You’re missing hundreds of positive customer engagements a month which would help you lower churn and reach your revenue goals. That’s where Equinox comes in. -
41
Yomdel
Yomdel
Yomdel is a conversation management solutions provider. We provide businesses with 24/7 fully managed conversation channels, that nurture and convert your prospects into high-value leads and business opportunities. Our 24/7 managed live chat achieves customer satisfaction scores over 95% and consistently delivers an 8 times return for every client. Our Facebook Messenger integration ensures that your customers get to choose their preferred conversation channel with you. Our integrated email response services ensure your customers get comprehensive service from your day and night. Your customer is at the heart of everything we do, knowing, nurturing, and servicing your customers is the key to growing your business. Yomdel commits to achieving a positive return for every client, with current aggregate performance running at a staggering 18:1 ROI. World-class CX comes from an uncompromising approach to quality, we create success by improving your brand reputation and performance. -
42
Technosys IT Management
Technosys IT Management
Outsourcing live visit client administration and specialized help enable organizations to center around their center business assignments and capacities. You can exploit the aptitude, learning, and bolster we offer, to drive your client support to larger amounts. We give redid and sensible bundles in light of the number of administrators you may require for your administrations (pay every hour, pay per visit, pay every month). You can accomplish cost decreases in the scope of 45-50 % by outsourcing live visit prerequisites to us. Using outsourced live talk bolster administrations prompts an increment in guest numbers, which will prompt an expanded number of prospects. We deal with the entire procedure of live talk involvement, beginning from the establishment of the visit programming, redesigns, and upkeep of online visit support to the choice and preparation of fitting devoted and talented staff. This leads to enhanced delivery of client administration and client encounter. -
43
Conferbot
Netraga
We help you build a chatbot for your website for free without coding. Create bots for leads, surveys & quizzes that people enjoy answering. Build engaging conversations rather than filling boring forms. Qualify your visitors by asking questions designed to identify your customer. Grow your revenue by converting qualified leads into customers. Grow your pipeline with sophisticated always-on chatbots that generate more qualified leads on your website. Cut response times and improve customer satisfaction with automated assistants that are available to help 24/7. Delight customers, collect information, and provide great service in real-time, right on your website. Improve customer experience and drive your Shopify sales with Conferbot. Conferbot on WordPress can generate leads, answer customers' questions, or simply welcome visitors. Conferbot on Webflow increases conversions by giving website visitors immediate access to help.Starting Price: $30 per month -
44
Khoros
Khoros
Khoros lets you connect with your customers from the moment you make your first offer to the moment of sale, and beyond. Connect with your customers in their channel of choice, whether that’s messaging, chat, social media, email, SMS, on external communities or your own branded communities - we are there to keep you all-ways connected. We’ve built an AI-powered digital engagement platform you can trust — under your biggest success or worst crisis. With Khoros, you get enterprise workflows that can handle deployment complexity, high volume usage, brand protection and security needs of the world’s leading brands, all backed by an award-winning services team accountable to your success. We are more than a tech vendor. Khoros’ award-winning services, coaching and depth of industry expertise make us the right partner for your long-term success. -
45
LivePerson
LivePerson
The world's most innovative brands choose LivePerson's Conversational Cloud. Our AI-powered Conversational Cloud has made over a billion brand-to-consumer conversations possible. We make it easy for consumers to ask questions and make purchases in the messaging channels they use every day. LiveEngage is now the Conversational Cloud, your AI-powered command center for consumer conversations. Intent Manager makes it possible to understand your consumers’ intentions in real time, how well you’re fulfilling them, and those that can be easily automated. Build AI-powered chatbots that work together with human experts to fulfill your consumers’ intentions at scale. Create automated conversation flows with Conversation Builder, our comprehensive and intuitive point-and-click interface. Engage with consumers and manage conversations in Conversation Manager, our dynamic workspace available on desktop and mobile. -
46
Gist
Gist
All the tools you need to build a successful online business. Easy to use all-in-one software for live chat, chat bots, email marketing, marketing automation, forms, knowledge base, and more to create great customer experiences. By using Gist’s all-in-one platform, you no longer need to piece together multiple costly subscriptions. Better yet, your team will no longer need to switch between multiple tools to fully understand your customers. Qualify more leads automatically and close more deals with chatbots, forms and 24/7 automated meeting scheduling. Grow traffic, convert more visitors, and retain customers by running complete email marketing campaigns at scale. Assist customers in real-time with a collaborative inbox, automation, and self-service support. Replace 8+ tools and keep all of your products, content, customers, email subscribers, and data in one place.Starting Price: $33.99 per month -
47
Botsify
Botsify
Build an AI chatbot and get 5x ROI while automating customer support by 80% in 2 months. Build intelligent virtual assistants for your websites, facebook pages, and messaging apps. Attract your customers by automating your chat and providing real time assistant. Chatbot helps you to engage your customers with your brands, Build relationships with customers through interactive and tailored content. Help your customers to generate qualified leads by asking contextual questions. You can reach faster to your prospects with messanger chatbot 10x more effectively. At Botsify on one time you can create multiple type of chatbots and use them in different tasks, which is totally great for handling multiple tasks at once. Sell products, nurture leads, capture contact info, and build relationships Botsify chatbot can handle all type of customer support dedicatedly. By automating your conversation with multiple features, makes virtual interaction to your customers more natural.Starting Price: $49 per month -
48
ZoomInfo Chat
ZoomInfo
Powered by ZoomInfo’s B2B data, ZoomInfo Chat perfectly balances highly-targeted, human-first experiences for your most important visitors. ZoomInfo Chat has the ability to create highly scalable personalized AI-driven nurture experiences via chatbot for everyone else. -
49
Mavenoid
Mavenoid
Mavenoid is a scalable support solution for hardware companies. With self-service and live support in one, you’re always ready to help your customers, from setup to daily use, to troubleshooting. Mavenoid is built for hardware support. Curious to see how it works for your type of product? Hop into our test drive area and see for yourself. From printers and speakers to dishwashers and robots, Mavenoid powers product support for the world’s most iconic brands. Seamless product support that gets to work in days, not months. Turn your knowledge & expertise into a working product assistant in minutes. Automate your repetitive inquiries such as troubleshooting, installation, warranty handling, and more. Effortless escalations with a suite of live support tools. Your agents can be more interactive with live video support. Chatbots are built to handle simple requests and promote leisurely conversations, not chit-chat. We help you solve real problems. -
50
Quiq
Quiq
Quiq is a customer engagement solution delivering personalized interactions across SMS/Text Messaging, Apple Business Chat, Google's Business Messages, Live Chat, Twitter, Facebook, and WhatsApp. With Quiq’s Conversational Engagement Platform you can design conversational experiences your customers will love. Orchestrate conversational interactions involving both bots and humans. Any combination of native Quiq customer service chatbots, bots developed in third-party bot frameworks and human agents can participate in a conversation.Starting Price: $250 per month