LTVPlus
Our world-class dedicated customer support agents integrate flawlessly with your business and make you more money. Our skilled payment recovery specialists can help recover lost payments and reduce involuntary churn via emails, live chat, outbound calls, and other communication channels. Our dedicated customer support agents will manage your live chat, help desk, social media, and inbound calls, increasing your sales and customer satisfaction scores. Get a team of dedicated agents who will take charge of engaging with your shoppers to recover bounced customers and turn them into sales. Experience having your own team of 100% dedicated customer support agents who generate profit for your business. Increase your sales and conversion rates. Increase customer satisfaction. Provide 24/7 coverage in any language. Get 100% dedicated agents for your brand. Work with highly-trained agents that fit your brand.
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AnswerForce
Let AnswerForce be your voice, whenever you need it. We can help grow your business by handling every call with professionalism and personality. Our virtual receptionists support you 24/7, allowing you to save on the cost of missed opportunities and focus on what truly matters: your customers. Our virtual receptionists will answer your calls when you're unavailable. We'll send you detailed reports, containing important call information. Greeting every caller, our friendly virtual receptionists can patch calls through to you or your team per your call handling instructions. Efficient AnswerForce receptionists will schedule appointments on your behalf, and will send you timely reminders. Professional AnswerForce receptionists will capture and qualify leads for you, enabling you to focus on growing your business. Ensure more of your callers reach a professional and caring voice with a bilingual answering service.
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Equinox
Equinox is Questel's connected, AI-assisted intellectual property management system (IPMS). More than 1,000 law firms and corporations globally trust Equinox to efficiently and securely manage patents, trademarks, registered designs, and more. Equinox is the only IPMS to fully integrate with IP services, patent and trademark offices (PTOs), and your wider productivity tooling, making it the most powerful solution for streamlining your entire IP workflow.
• EQ Law Firm:
A robust, secure solution designed specifically for law firms, EQ Law Firm streamlines the management of client IP portfolios, helping you reduce administrative overhead, increase collaboration, and make smarter decisions faster.
• EQ Corporate:
Tailored for corporate IP teams, EQ Corporate enables you to manage and align your IP portfolios with your corporate strategy. It allows for centralised oversight of patents, trademarks, and designs, making it easier to monitor and protect innovations.
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Moneypenny
Moneypenny (formerly VoiceNation) is a comprehensive phone answering service that provides businesses with professional, 24/7 call handling, live chat support, and omnichannel customer service solutions. Their team of highly trained receptionists offers tailored support for a wide range of industries, ensuring that businesses never miss an opportunity. In addition to traditional call handling, Moneypenny also offers an innovative AI Receptionist solution, which uses generative AI to provide natural, conversational interactions, seamlessly transferring to human receptionists when needed. With flexible plans, including options for call transfers, scripted responses, CRM integration, and bilingual services, Moneypenny helps businesses optimize customer interactions and focus on core operations.
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